We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Tucancun Beach

Show Prices
#45 of 180 Hotels in Cancun
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Barcelo Tucancun Beach
View Map
Add Photo Write a Review

4,148 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,350: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

As a couple we have had the best time at barcelo tucancun they are amazing staff and very considerate they have many choices of activities thoughout the day the bartenders are amazing and are always friendly. The entertainment team do an amazing job at keeping everyone happy and in good moods with great smiles. Cesia (kitty cat) makes everything so... More 

Helpful?
Thank Elena Nicola E
Morden, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is lovely and clean The sea view is beautiful Kitty Kat ( cesia) from the entertainment is amazing and really kind and always there to talk to. She is beautiful inside and out!!! The activities during the day are really fun I have really enjoyed and loved every minute of my holiday and will definitely return.

Helpful?
Thank rherheanne
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear rherheanne, First of all receive our greetings and appreciation for your time to write your comments on this website. We strive to offer top-quality service and always try to exceed your expectations. WOW, we are very happy to have read your letter and all comments that are extraordinary and know that mentioned our staff waited on incredible way. We... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

It was a great hotel with also good food. Only sucked that the current at beach was to strong to fully enjoy. Recommend to all!! But I have to say the staff was one of the best parts of the trip: Eddy Criollo & the guys at the main bar by the lobby on June 9, 2016 around 2-2:30p (I... More 

Helpful?
Thank Andrea C
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Andrea C, We do appreciate that you took the time to share with us your comments following your last stay at Barceló Tucancun. Your comments are very important to us because we realize what we are doing well and what we have to change or improve to deliver the highest levels of service that our guests deserve. Thank you... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was my first time here and it will definitely not be my last. Already planning my next trip back and thanks to the best bartender in Cancun, Alberto Martinez, I will be going back a lot sooner. The memories made here I will truly cherish. Thank you for the great memories and I cant wait to make more.

Helpful?
2 Thank igonzalez22
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear igonzalez22, Thank you for taking the time to write your review on this website . We are pleased to hear that we met your expectations. It tells us that our hard work was worth and that we reached our goal of complete guest satisfaction. Thank you for letting us know that Alberto gave you great service, we will make... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Upon arrival our front desk agent wasn't very welcoming then upon notifying them that it was our honeymoon they failed to offer a complimentary upgrade. Not saying that it was mandatory but it would have been nice. Then we were given these wristbands that we were required to wear during our entire stay. This is something I've never seen before... More 

Helpful?
Thank Jasmine W
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Jasmine W Thank you very much for taking the time to share your experience with us, know that it is thanks to feedbacks like yours that we are able to improve every aspect you described due to we identify our opportunity areas. Please know that our goal is to make you feel that this is the right place to... More 

Rotherham, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was our 1st stay at this hotel due to our original one been closed for refub. Our room was lovely that we stayed in for a party of 3 always clean and cleaner always made different animals everyday which made my daughters day (ROOM 1014) Your mini fridge is restocked everyday free of charge with soft drinks nuts chocolate... More 

Helpful?
Thank emma b
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear emma b, We would like to thank you for sharing your experience regarding your stay at Barcelo Tucancun. We feel very proud to reed we exceeded your expectations. We try to ensure our guests feel at home from the moment they arrive. We will share your suggestion for real smoothies to our Food and Beverages manager for his consideration.... More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Hotel Barcelo Tucancun beach is a wonderful places to stay ,rooms are big, beds are comfortable, very clean, balcony are excellent ,but if it rains please becareful it very slippery ,I fell and fracture my knee .The works are very friendly people. We meet Alberto Martinez he works at the Guacamaya Bar he is a excellent bartender and a... More 

Helpful?
Thank Ramonita S
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Ramonita S, We do appreciate that you took the time to share with us your comments following your last stay at Barceló Tucancun. Our principal priority is our guests, safety, tranquility and happiness is the most important for us. Your comments are very important to us because we realize what we are doing well and what we have to... More 

Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Highly recommended this was my first visit to Cancun and definitely not the last time I love it and thanks to the best Bar Tender Alberto Martinez with his excellent service beyond expectations and warmth welcomed. Pool bar with lovely view and best drinks ever, in love with this hotel feels like home in a paradise.

Helpful?
1 Thank raisa585
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear raisa585 We would like to thank you for choosing Barceló Tucancun for your vacations. We love to hear you had a relaxing time among us. Also we feel very proud as you have had the opportunity to compare us with similar hotels. But you felt we have surpassed them. Thank you for your kind words towards Alberto Martinez. We... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My friends and I just got back from a 6 night stay here and we did not want to leave! Luis at concierge made sure our room was ready before check in. Eusebio at the hotel lounge always made sure our drinks were filled. By far the best though was the entertainment staff, especially Joseph. They took us out multiple... More 

Helpful?
Thank Michelle R
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Michelle R First of all receive our greetings, the same way we want to send you our appreciation for the time that you have taken to send us your comments. Feedback from our guests past and present is essential for improving our services and achieve our goal of complete customer satisfaction. It is a pleasure to read your review... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Loved my vacation!! Not only was the hotel great, but awesome location as well! Nice restaurants and activities within a close proximity . But there was barely reason to leave the hotel as there were always events going on: sports, games, buffets. This was a great place to meet new people while hanging around the pool or relax on the... More 

Helpful?
Thank ANGELA B
Juan A, Gerente at Barcelo Tucancun Beach, responded to this review

Dear ANGELA B, Thank you for taking the time to share your recently experience at Barceló Tucancún Beach. It is a pleasure to read that you overjoyed the facilities, the restaurants and activities; we appreciate your recommendation and your kind lines for our staff; they are an essential part to achive our goal to create unforgetable memories in our beloved... More 

Questions? Get answers from hotel staff and past guests. Ask a question

4,117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3597)
Viewed
Dining (183)
Viewed
Pool/Beach Area (854)
Viewed
Room/Suite (297)
Viewed
Hotel & Grounds (637)
Viewed
View from Room (253)
Viewed
Family/Play Areas (57)
Viewed
Bathroom (40)
Viewed
Business Center/Function Rooms (9)
Viewed
0:21
Videos (1)
Viewed
Other (1266)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (511)
Viewed
Adult pool (11)
Viewed
Amenities (109)
Viewed
Beach (21)
Viewed
Double Room (Lagoon View) (27)
Viewed
Double Room Oceanfront (35)
Viewed
Double Room with King Bed (Lagoon View) (30)
Viewed
Family Pool (12)
Viewed
Family Suite Ocean View (57)
Viewed
Main Pool (14)
Viewed
Dining (91)
Viewed
The Hotel (104)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.1 mi away
Hotel Casa Turquesa
Hotel Casa Turquesa
#53 of 180 in Cancun
4.5 of 5 stars 521 reviews
2.0 mi away
Emporio Hotel & Suites Cancun
2.7 mi away
Krystal Grand Punta Cancun
Show Prices
Show Prices
Show Prices
1.2 mi away
Flamingo Cancun Resort
Flamingo Cancun Resort
#75 of 180 in Cancun
3.5 of 5 stars 2,539 reviews
3.4 mi away
Barcelo Costa Cancun
Barcelo Costa Cancun
#46 of 180 in Cancun
4.0 of 5 stars 4,407 reviews
3.7 mi away
Royal Solaris Cancun
Royal Solaris Cancun
#30 of 180 in Cancun
4.0 of 5 stars 3,602 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. The hotel has been remodeled with new lobby-bar, gymnasium, kids club and amazing view just right by the front desk. ... more   less 

Additional Information about Barcelo Tucancun Beach

Address: Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $179 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Tucancun Beach 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Barcelo, Odigeo, Priceline, Hotels.com and Hotwire so you can book your Barcelo Tucancun Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#35 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay