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Hotel Plaza Kokai

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Hotel Plaza Kokai
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101 Reviews from our TripAdvisor Community

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Showing 36: English reviews
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 16, 2014 via mobile

We stayed in plaza kokai for 3 nights. Every morning at 8am we were woken up to the sound of renovation in the room next door. The noice continued the whole day and it was impossible to stay in our room during the daytime. This was particularly annoying because of our jetlag from our 8 hours time difference. When we... More 

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3 Thank Soila S
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 12, 2014

Stayed there for two weeks. The location is excellent-close to the bus station, supermarket, shops, restaurants.The r1 bus stop to the hotel zone is close by too. You can even get a mini-bus to playa del carmen and puerto morales just a five minute walk away. The hotel was clean. The staff was very friendly and helpful. The food was... More 

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2 Thank mutt281
Yellowknife, Canada
Level Contributor
94 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 2, 2013

for those who travel by bus, the ADO station is only a couple of street crossing away. I also booked over the internet, cancelled and rebooked, no problem they accommodated my changes. the price is reasonable and the hotel well designed

Helpful?
2 Thank Veillard
vancouver
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed September 12, 2013

nice location downtown cancun,take the bus from the airport and 5 min walk to this hotel,nice location,safe area,quite,grocery 5 min walk,main bus terminal 5 min walk,great shopping at market 28 for gifts 15 min walk,free breakfast,always the same everyday but ok,wi-fi not very good but mcdonalds is 5 min walk also ,good price for downtown,nice staff,

Helpful?
2 Thank marc d
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed February 15, 2013

This hotel is not good at all. We found ants in the room, internet was not working, no soap in the room, Etc If you kind avoid this hotel Staff was unhelpfull. Couldnt print my boarding pass. Nowhere to park the car nearby.

Helpful?
1 Thank apm71

Travelers are raving about these Cancun hotels

Newcastle, Australia
Level Contributor
200 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed July 26, 2012

We stayed here for 3 nights, which included continental breakfast, but this is not the normal continental; you get 1 small juice, some toast & spread and 1 cup of coffee or tea. There is no cereal and do not ask for extra juice as 1 small glass is all you get. Some of the staff are great, while others... More 

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1 Thank AustraliaOwen
Memphis, Tennessee
Level Contributor
145 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed December 22, 2011

Inexpensive and <30 minutes from CUN airport. Large, clean, quiet rooms though the furniture and bath design are dated. Free light breakfast, free parking, free internet. Note that when bililng to a US credit card, the room rate was converted to USD using a fixed exchange of 13 which seemed odd, but was not unreasonable and the charge for one... More 

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Thank Cat_9079
Orlando, FL
Level Contributor
107 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed December 13, 2011

We got a cheap rate (December 11 2011) ~$60, including continental breakfast for 2 people. Positive: -Continental breakfast included (coffe, juice or fruit, bread+ spread.) -Good air conditioning, and TV with lots of channel, hot water -we were able to park right in front (free parking) -fast checkout -Elevator -room had super fast wireless *If you like Japanesse food, right... More 

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Thank panedu50
New York, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 22, 2011

This place was really gross. The room had textured white washed walls with some drips and stains on the walls. The bed was well worn and the coverlet was old and faded. The lighting was dim and I believe flourescent. The batheroom tub had stains and backed up when we took a shower. The water started running brown, though it... More 

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Thank LaurieInBrooklyn
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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Plaza Kokai is located in the city of Cancun, which is often referred to as the Mexican Caribbean. Cancun is in Quintana Roo, on the Yucatan Peninsula. For a good night’s sleep, each room in Hotel Plaza Kokai is air-conditioned, and furnished with a cozy bed, hair dryer, wireless Internet access, luggage rack, and private toilet and bath. Accommodations further have a writing desk and chair. Hotel Plaza Kokai in Cancun warmly welcomes every business and leisure traveler into its safe and amply furnished confines. ... more   less 

Additional Information about Hotel Plaza Kokai

Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $29 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Plaza Kokai 3*
Number of rooms: 49
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Also Known As:
Plaza Kokai Hotel
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