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Hotel Plaza Kokai

Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
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Hotel Plaza Kokai
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97 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Dorado, Puerto Rico
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night, very clean. personnel were kind, helpful and understanding. Late night check in was admitted (12am). Pricing per night was good. The hotel is walking distance from both main bus stations.

Helpful?
Thank Keymi14
Moravia, Czech Republic
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 31, 2016

Stayed for 6 days in March 2016. Very helpful staff, hotel OK but could use some remodeling. Towels were not replaced the whole period but room was kept clean. Hotel was not very full yet quite noisy. Very good location though close to Central Bus station and food store. IMO very good for a traveller on low budget.

Helpful?
1 Thank David S
Mexico City, Mexico
Level Contributor
141 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed March 10, 2016

By far the worst hotel I have stayed in many years. I had room 110 and at fifteen minutes of getting bitten several mosquitoes, so I asked for a room change. This time I was assigned room 210, on the second floor. pleasant surprise because the room was remodeled, with floors and new table. The A/C was working good also.... More 

Helpful?
Thank datealas

Travelers are raving about these Cancun hotels

Toronto, Canada
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed February 15, 2016

Small hotel located in Downtown Cancun with just steps away from the ADO BUS terminal, shopping area, large supermarket and local transit system with frequent busses to and out of Hotel Zone. First impression – a regular budget hotel good for a short stay. No any small appliances of any kind in the room. Nothing exited and nothing to write... More 

Helpful?
Thank Jack B
1 review
4 of 5 stars Reviewed February 13, 2016 via mobile

Pros: Value - For around $30 a night, the price can not be beat Location - Close to some neat spots downtown including the ADO bus station. Walk to beach was 1.5-2 miles. Clean - Cleaner than a Motel 6 or Super 8 in the states Reliable Internet Cold Air Conditioner Helpful staff Affordable restaurant attached Cons: Cold shower -... More 

Helpful?
Thank Gary A
Kalispell, Montana
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

I really like staying at the Hotel Plaza Kokai, for reasons both conventional and non. First of all, this is not a resort, is not on the beach, so don't bother if that's what you're looking for. It is, however, conveniently located downtown, two blocks from the bus terminal and a short cab ride to Puerto Juarez. The entire hotel... More 

Helpful?
2 Thank WKATM
Minneapolis, Minnesota
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 23, 2015

We were staying close to this hotel, went to check it out because it had some great rates online, they showed us a room, it was nice, the beds were amazing and so we booked, we got there and they gave us a old room, near the night club, beds were hard as a rock, it was not anything like... More 

Helpful?
Thank tinarena2000
Mahahual
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 5, 2015

Stayed for 1 night, Price / quality is good. The rooms are big, very nice shower, The hotel might need some remodeling. The location is very good, just outside the center, very quiet during the night. Service at the front desk was correct, although they might want to try a smile once in a while. Prices in the restaurant are... More 

Helpful?
2 Thank mahahualmexio
St-Livres, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 31, 2015

What a surprise: after making a booking on the despegar.com web site, we arrived at the receptionist who simply tell us he has no reservation. We can imagine that an issue happen with the reservation system, but even with the printout of the booking in front of him he hadn't want to try to understand, to help or to call... More 

Helpful?
1 Thank GPrimault
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 19, 2015

Once we landed at the airport, walked out and there were a lot of people hustling. Which is expected. We over paid a shuttle 680 pesos to get to our hotel. Later to find out is only 64 pesos per person for the bus. Everyone kept saying 100 pesos per person for the bus, don't listen to them. Cabs are... More 

Helpful?
1 Thank iheartbannanas
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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Plaza Kokai is located in the city of Cancun, which is often referred to as the Mexican Caribbean. Cancun is in Quintana Roo, on the Yucatan Peninsula. For a good night’s sleep, each room in Hotel Plaza Kokai is air-conditioned, and furnished with a cozy bed, hair dryer, wireless Internet access, luggage rack, and private toilet and bath. Accommodations further have a writing desk and chair. Hotel Plaza Kokai in Cancun warmly welcomes every business and leisure traveler into its safe and amply furnished confines. ... more   less 

Additional Information about Hotel Plaza Kokai

Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $38 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Plaza Kokai 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Plaza Kokai Hotel
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