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Beach House Imperial Laguna Cancun Hotel

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Beach House Imperial Laguna Cancun Hotel
Beach House Imperial Laguna Cancun Hotel
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218 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Griffin, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was perfect for me and my family, because it's nice and quite. Rosario the housekeeper and her team Ana, Nayarit and Sandra were very friendly and keep our room clean all the time. The front desk people Edi and Yuri were very helpful too. For its location you can find restaurants, stores, and a laundry mat very close... More 

Helpful?
Thank morffil
Newark, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

PROS- I dont know what all the negative reviews on tripadvisor is about. This place is nice and clean. I am sitting here right now on the balcony amazed at the view. I love that this place is not to far from all the party places 15-20min walk. We caught the bus alot R1 or R2 to get there faster... More 

Helpful?
Thank quadirah c
Sydney, Australia
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 18, 2016

Went to check in which took about 30 minutes and the main staff person looked like she hated life the whole time we stayed. It seemed like anytime we asked her anything we were inconveniencing her. Our room was large and clean, had a little bit of a musky smell but once yo turn on the air con it's fine.... More 

Helpful?
Thank Cara T
Edmonton, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed January 13, 2016

Nice and quite here. Close to buses.Has an elevator.Decent size rooms.There are a few restaurants close by and within easy walking distance.One very good and inexpensive one is if you walk up to the main drag you will see immediately to the right a cluster of smaller storefronts.The 3rd (if I remember correctly) storefront along serves some very good dishes(fish).You... More 

Helpful?
1 Thank Dongara
1 review
4 of 5 stars Reviewed October 7, 2015 via mobile

This is a nice little hotel. Staff are very friendly and helpful. You have access to the beach to Dos Playas as the sister hotel. Lovely beach. The downside is that the WiFi works only in the lobby. It's clean and I didn't smell dampness as in previous reviews. If all you need is a clean bedroom and breakfast, this... More 

Helpful?
Thank Juliette W
San Bernardino, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 17, 2015 via mobile

Very bad, I paid 5nights stayed only one they didnt give me the refund. No beach, wi fi in lobby only, toilet did not flush,swimming pool dirty, not a good service. I lost the four nights money but I an glad I moved out to a better hotel with all inclusive. Dont go to this hotel its not good

Helpful?
2 Thank ABEJOURNEYS

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Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 3, 2015

The only good thing about this hotel is its price. That being said, I know you can't really expect a luxurious room. What I would expect, though, is for the rooms to at least be clean and smell nice. Stepping into the hotel, I already could catch the smell of sewage and mildew. Unfortunately, that smell continued into our room.... More 

Helpful?
1 Thank Trang L
Coventry, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed February 19, 2015

There was a constant smell of sewage coming from the shower! it was absolutely vile enough to make us sick. Our balcony was not safe we were on the second floor it was loose wobbly with broken slats, and being held up by rusty screws of which 2 were missing from either attachment to the apartment block. Breakfast area does... More 

Helpful?
5 Thank icetruckkiller1990
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

I have visited this nice little hotel several times. It is across the street from the Presidente Intercontinental, so very close and walking distance to very good beaches. Rooms large, small kitchen on the wall with fridge, cable TV movie channels some in English, AC, clean rooms and beds, mattress very good. Staff very helpful, Eddie at Front desk good... More 

Helpful?
1 Thank neesoj h
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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet

Additional Information about Beach House Imperial Laguna Cancun Hotel

Address: Boulevard Kukulcan Km 7.5, Cancun 77500, Mexico (Formerly Celuisma Imperial Laguna Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $33 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Beach House Imperial Laguna Cancun Hotel 2*
Number of rooms: 61
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Also Known As:
Celuisma Imperial Laguna Cancun Hotel Cancun
Hotel Imperial Laguna
Imperial Laguna Cancun
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