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Beach House Imperial Laguna Cancun Hotel

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1 room 2 adults 0 children
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Beach House Imperial Laguna Cancun Hotel
Beach House Imperial Laguna Cancun Hotel
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229 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Level Contributor
9 reviews
Reviewed yesterday NEW via mobile

First arriving I was like 'Oh no what have I done'. Interior lobby is a bit friendlier, the room however was very dull, kitchenette was poor (nothing like the pictures), although it was saved a little by our balcony view of the pool and Laguna which was nice. Free breakfast was a plus I didn't remember seeing it was included,... More 

Helpful?
Thank Ben C
New York City, New York
Level Contributor
7 reviews
Reviewed 1 week ago

We arrived and were given a room on the third floor, no elevator the staircase was on the outside of the hotel seemed to fire staircase, the room smelt bad, the bathroom with some broken things the shades of the windows dirty and very clear without protection For morning light, very hard pillows, The room in poor condition, and an... More 

Helpful?
Thank rubi33012

Travelers are raving about these Cancun hotels

Level Contributor
10 reviews
3 hotel reviews
Reviewed 4 weeks ago

I was there on March, room was ok, but there was not really nice smell and I think romms are old , not really beautiful. But if you want something budget in nice place , good location you can take this one. Im not for and against, if I would back to Cancun I'd choose something another

Helpful?
Thank Kristina W
Griffin, Georgia
1 review
Reviewed June 22, 2016 via mobile

This hotel was perfect for me and my family, because it's nice and quite. Rosario the housekeeper and her team Ana, Nayarit and Sandra were very friendly and keep our room clean all the time. The front desk people Edi and Yuri were very helpful too. For its location you can find restaurants, stores, and a laundry mat very close... More 

Helpful?
Thank morffil
Newark, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 8, 2016 via mobile

PROS- I dont know what all the negative reviews on tripadvisor is about. This place is nice and clean. I am sitting here right now on the balcony amazed at the view. I love that this place is not to far from all the party places 15-20min walk. We caught the bus alot R1 or R2 to get there faster... More 

Helpful?
Thank quadirah c
Sydney, Australia
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 18, 2016

Went to check in which took about 30 minutes and the main staff person looked like she hated life the whole time we stayed. It seemed like anytime we asked her anything we were inconveniencing her. Our room was large and clean, had a little bit of a musky smell but once yo turn on the air con it's fine.... More 

Helpful?
Thank Cara T
Edmonton, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 13, 2016

Nice and quite here. Close to buses.Has an elevator.Decent size rooms.There are a few restaurants close by and within easy walking distance.One very good and inexpensive one is if you walk up to the main drag you will see immediately to the right a cluster of smaller storefronts.The 3rd (if I remember correctly) storefront along serves some very good dishes(fish).You... More 

Helpful?
2 Thank Dongara
1 review
Reviewed October 7, 2015 via mobile

This is a nice little hotel. Staff are very friendly and helpful. You have access to the beach to Dos Playas as the sister hotel. Lovely beach. The downside is that the WiFi works only in the lobby. It's clean and I didn't smell dampness as in previous reviews. If all you need is a clean bedroom and breakfast, this... More 

Helpful?
Thank Juliette W
San Bernardino, California
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 17, 2015 via mobile

Very bad, I paid 5nights stayed only one they didnt give me the refund. No beach, wi fi in lobby only, toilet did not flush,swimming pool dirty, not a good service. I lost the four nights money but I an glad I moved out to a better hotel with all inclusive. Dont go to this hotel its not good

Helpful?
2 Thank ABEJOURNEYS
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2015

The only good thing about this hotel is its price. That being said, I know you can't really expect a luxurious room. What I would expect, though, is for the rooms to at least be clean and smell nice. Stepping into the hotel, I already could catch the smell of sewage and mildew. Unfortunately, that smell continued into our room.... More 

Helpful?
1 Thank Trang L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Beach House Imperial Laguna Cancun Hotel

Address: Boulevard Kukulcan Km 7.5, Cancun 77500, Mexico (Formerly Celuisma Imperial Laguna Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $36 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Beach House Imperial Laguna Cancun Hotel 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Celuisma Imperial Laguna Cancun Hotel Cancun
Hotel Imperial Laguna
Imperial Laguna Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Beach House Imperial Laguna Cancun Hotel staff and other travelers.
2 questions
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Questions? Get answers from Beach House Imperial Laguna Cancun Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't stay here pictures to come”
 of 5 bubbles jevont2014, Feb 21, 2014 | Read review
“Lagoon view is nicer but all are quiet.”
 of 5 bubbles sn0wman42, Feb 19, 2014 | Read review
“book another hotel”
  • shower
  • door to the room
  • outlets in the room
 of 5 bubbles travelforfun12014, Feb 1, 2014 | Read review
“Ask for a view to the lagoone (605, 606, 705, 706, 805, 806)”
 of 5 bubbles olerules, Oct 7, 2013 | Read review
“Reguest a suite with a balcony facing the pool.”
 of 5 bubbles antoniorK219DV, Aug 15, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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