We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.

Grand Park Royal Cancun

Save
Share
Boulevard Kukulcan km 10.5, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
$324
View deal
Booking.com
$272
View deal
Reserve now, pay at stay
travelup.com
$180
View deal
Traveluro
Hotels.com$324
Priceline$272
View all 22 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (9515)
Pool & Beach (1717)
Room & Suite (1666)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 09/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Park Royal Cancun
Updated 09/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 269 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
Grand Park Royal Cancun is an exclusive resort that stands out for its personalized service and vast gastronomy that will delight you with Mexican, Italian and Asian specialties. Admire spectacular turquoise shades on its extensive fine white sand beach. Let your senses be enchanted by amazing sunsets and the best view of the Nichupté Lagoon, while refreshing with a sophisticated cocktail in the Ekinox Lounge Bar. The fun is guaranteed thanks to our activities program and nightly shows for all the family! Live the Grand Park Royal experience in Cancun!
Read more
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Karaoke
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Cable / satellite TV
Hair dryer
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish, Portuguese

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
56Restaurantswithin 0.75 miles
21Attractionswithin 0.75 miles
12639Reviews1185Q+A100Room tips
Traveler rating
  • 7,302
  • 3,167
  • 1,123
  • 521
  • 527
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
ctocm_aw wrote a review Yesterday
Homosassa, Florida186 contributions73 helpful votes
My review should be 3.5, but thats not possible. I originally booked a Premier Tower room, and “Upgraded” on arrival to a “Swim up” in the main building. I was given this for a $420 for the week. Turns out this room is no Upgrade. We were put in room 3009, right next to the converted Covid Test room 3008, used to test every one leaving the hotel in the next 24 hours. Many people sat just outside our door chatting while waiting for their appt. Ok mostly during daytime, and aside that any positives were also just outside the doo, it was mostly an annoyance, except when they knocked on our door by mistake. The other reason I’m lowering my rating from my previous two years reviews is the outside entertainment is far to loud too late at night- 11:00 PM base guitar rumbling the whole building even cuts through earplugs. Families with littles getting woken after 9:30 isn’t fair. I really like the staff, food, and the amenities here, but want to put out that the swim up rooms under # 3012 are in the noisiest part of the hotel near the elevators, concessions and pool doors. Lesson learned. Royal tower last year or Premier tower are the way to go!
Read more
Date of stay: January 2022Trip type: Traveled with family
Room Tip: Swim up rooms below 3012
See more room tips
Helpful
Share
Menippa wrote a review Jan 24
2 contributions1 helpful vote
All the staff from the restaurants and cleaning were great! The food was perfect! The poll and beach are also great! You can go walking to Las Isla and to CocoBongo. But the staff on concierge, check in and reception were the opposite. For example, one guy received us when we got in. He was so happy, showing us the hotel, explaining everything.... BUT when he offer us to receive a "gift" and we said "no, thanks", he suddenly became another person. He left us there, with many questions non resolved... and even when we went after him, he ignore us. Just because we didn't wanna to pay for other experiences. We just wanna know how to enjoy the ones we had already paid. He was really rude. Other terrible experience was when it rained. To go to my room, i'd have to walk - well: my elderly parents, my brother and I - on the rain for more than 100 meters. It was raining a lot! An no one could give us an umbrella or assist or help us.
Read more
Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded yesterday
Dear Vanessa L, Thank you for sharing your comments regarding your recent stay. I am pleased to read that you enjoyed our service, facilities and above all our gastronomic offer. We regret to know that during your departure the service provided by one of our collaborators was not up to your expectations, without a doubt we understand that this is a fact that can leave a bad experience during anyone's vacation. On the other hand, I offer you a sincere apology for the perception of the lack of service that you share with us. We hope to welcome you again if you reward us with your visit in the future. Sincerely Carlos Da Silva General Manager
Read more
Morgan0822 wrote a review Jan 23
Saint Marys, Pennsylvania1 contribution1 helpful vote
We had an absolutely wonderful time here! All of our dinners at the restaurants were fantastic and the service was top notch. Everyone that we encountered went above and beyond to make sure that we were satisfied. The food in the main dining was always great and a nice way to branch out and try something new. Jessica helped us with any little thing we needed. She made dinner reservations for us, helped us schedule COVID testing and spa services, as well as reserving our cabana by the beach. She was truly amazing! I really can’t say enough good things about our stay. I was nervous when I read other critical reviews on here but we encountered none of the issues others had. I was impressed with the level of cleaning that was done in the rooms daily. They did a very nice job! They were also mindful of mask wearing and having hand sanitizer available anywhere you may want it. I can’t express enough how great of a time we had here and how thankful we are for the staff that made our honeymoon so enjoyable!
Read more
Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded 2 days ago
Dear Morgan0822, Thank you very much for sharing your recent experience in this your home. Thank you for sharing your kind review, we are glad to know that you chose us to celebrate this important occasion and above all to know that we met your expectations in every detail and that you enjoyed the service provided by our staff. Comments like yours motivate us to strive every day to provide our valued guests with a dream vacation. We hope to welcome you again if you reward us with your visit in the future. Sincerely Carlos Da Silva General Manager
Read more
Jenn F wrote a review Jan 22
1 contribution
Yomelly is the best concierge!! He hooked us up everyday with reservations to the different restaurants including one out on the town that was phenomenal! Yomelly made our vacation/birthday celebration AWESOME!!! Thank you!!!! We will be back !! The Maroney’s!
Read more
Date of stay: January 2022Trip type: Traveled with family
Helpful
Share
Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded 4 days ago
Dear Guest, Thank you very much for sharing your comment about these wonderful days at Grand Park Royal. It fills us with happiness to read that you enjoyed the attention of our butler Yomelli. He works hard to exceed the expectations of our guests and with you he did it; of course, we will pass your message to motivate him. Comments like yours always motivate us to give our best every day to provide you with incredible vacations. We will be delighted to see you return to Grand Park Royal. Sincerely, Guest Services
Read more
OklahomaFlyGirl wrote a review Jan 21
Massachusetts7 contributions6 helpful votes
We have been to this property several times. Have always received excellent service and love that it is so close to shopping and downtown area that you can walk to it. Beach and water is just breathtaking. Can’t wait to return.
Read more
Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded 4 days ago
Dear OklahomaFlyGirl, Thank you very much for sharing your recent experience in this your home. We appreciate your kind comment, we are glad to know that you had pleasant days with us, enjoying the impressive views, the gastronomic experience and the service provided by our staff. We hope to welcome you again on your next vacation in the Mexican Caribbean. Sincerely Carlos Da Silva General Manager
Read more
Previous
123456
PRICE RANGE
$180 - $435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand park royal cancun caribe hotel cancun, caribe park royal grand cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
346
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Park Royal Cancun
Which popular attractions are close to Grand Park Royal Cancun?
Nearby attractions include Playa Chac Mool (0.5 miles), Playa Caracol (0.4 miles), and Forum Beach Cancun (0.4 miles).
What are some of the property amenities at Grand Park Royal Cancun?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at Grand Park Royal Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Park Royal Cancun?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Grand Park Royal Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Grand Park Royal Cancun?
Conveniently located restaurants include Umami, Restaurante Chianti, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Grand Park Royal Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Grand Park Royal Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park Royal Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Park Royal Cancun?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Grand Park Royal Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (3.7 miles) and Scorpion’s Temple (1.0 miles).