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Adhara Hacienda Cancun

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Adhara Hacienda Cancun
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474 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Reviewed 1 week ago via mobile

I am writing this on the final night of my stay having been at the hotel for a total of ten days. This is a nice option for those using Cancun as a hub for day trips and a beach holiday as opposed to the much publicised resorts of the hotel zone. All of the staff are amazing here; the...

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Helpful?
1Thank Oliver J
Swindon, United Kingdom
Reviewed October 3, 2016

Hotel was nice very friendly staff ,food was very good .room very clean bathrooms very clean ,pool very nice everything you look for in a hotal Would recommend this hotel to anyone can't fault it in any way .

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1Thank tina g
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you very much for your comments , when it's our commitment is to meet them with a smile and the best service, I hope we again go on vacation and you and your family are welcome

London, United Kingdom
Reviewed September 21, 2016

After just returning from holiday myself and my boyfriend would highly recommend Mexico as a holiday destination. By far the best week we have had and the accommodation was lovely for such a reasonable price. Only a 10 minute bus journey into Cancun centre and buses are frequent. The room we stayed in, 426 was massive and very clean! Pool...

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Thank Geri P
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you, Miss; first of all was a pleasure to have home thank you very much your comments and your visit, we have full-service restaurant with excellent Chef and cooks with high standards of quality and cleanliness guaranteed by Cristal system work every day to have an excellent service while maintaining our warm Mexican style treat our customers at home...

Puerto Rico
Reviewed July 26, 2016

My husband and I went for a week and decided to stay at Adhara instead of an all inclusive to be able to travel around on tours without wasting all the food and beverage expenses in an all inclusive hotel. We had a great time, the staff is very friendly, they have free airport pickup, and all the tours including...

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Thank Yoily
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you very much for your comments and your visit , we work every day to have an excellent service while maintaining our warm Mexican style , as you mention we have vans available for transfers 5km radius according to availability and free transportation to the airport Check out our guests who book directly with us, on our website or...

Philadelphia, Pennsylvania
Reviewed July 12, 2016

We have stayed at this hotel several times (radisson before) and we always had a pleasant stay. Staff is friendly and room are accommodating and clean. rooms have not been updated since 2006 (other than fresh paint and flat pannel tv). I know the theme is rustic Hacienda style however a good remodel in the are in order. Recent lobby...

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Thank philadlephia19110
Nottingham, United Kingdom
Reviewed July 2, 2016 via mobile

Thanks to all the staff at the Adhara Hacienda who were so welcoming on our 4 day stay. Everyone was super friendly and nothing was too much trouble. We had a problem with our toilet and someone came to fix it straight away. Hotel was nice and clean. Room was spacious with everything you need. Pool area also really nice....

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Thank giraffe201
Reviewed May 17, 2016 via mobile

Amazing place, great customer service, I'll recommend this to anyone thinking of travelling to cancun. Love the food and the pool was amazing! We will be going back next year for sure. Adhara Hacienda Hotel is the best place you can stay for good comfort.

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Thank Yolanda M
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you, Miss; first of all was a pleasure to have home thank you very much your comments and your visit, we have full-service restaurant with excellent Chef and cooks with high standards of quality and cleanliness guaranteed by Cristal system work every day to have an excellent service while maintaining our warm Mexican style treat our customers at home...

Belize City, Belize
Reviewed May 17, 2016

Very nice location downtown...quick walk to Avenida Tulum to get the buses to Hotel Zone and beyond. Rooms are very comfy but it seems there are issues with the showers...it backs up with water....AC really good and staff extremely friendly. Nice place to relax when day's activities are done.

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Thank Khidbz
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Good day sir, I thank you for your visit and your comment, have taken note and work immediately to see what happened, I commented that the hotel has a program of ongoing maintenance and replacement always looking for quality accommodation, our staff is a priority give excellent service, thank you and please come back soon

Costa Rica
Reviewed May 11, 2016

I stayed in this property for business. I enjoyed the stay because they had the basics we needed for our business. Rooms are clean and comfortable. Staff is friendly. Internet is reliable in the rooms, not so much in the meeting rooms (they had to bring an additional modem to make sure we had internet); the ac in the meeting...

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Thank TucanTico
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Good day sir, I thank you for your visit and your comment, we have taken note and work immediately to see what happened,One of the benefits of booking directly with us in the brand web or walking is the benefit of free transportation , always looking for quality accommodation, our staff is a priority give excellent service, thank you and...

Cancun, Mexico
Reviewed April 27, 2016

Very helpful people only at the frontdesk, very nice pool and the room is pretty confortable, safe and clean, hair dryer in the bathroom, Wifi work well, good food and near to the downtown. It's a little difficul to get to the pool 'cause they share with the hotel next to them, but i really liked it, you can go...

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Helpful?
Thank Jesús M B
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you, ; first of all was a pleasure to have home thank you very much your comments and your visit, we have full-service restaurant with excellent Chef and cooks with high standards of quality and cleanliness guaranteed by Cristal system work every day to have an excellent service while maintaining our warm Mexican style treat our customers at home...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Adhara Hacienda Cancun

Address: Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico (Formerly Radisson Hotel Hacienda Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $63 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adhara Hacienda Cancun 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Radisson Cancun
Cancun Radisson Hacienda
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Questions & Answers

Here's what travelers have asked, with answers from Adhara Hacienda Cancun staff and other travelers.
10 questions
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Questions? Get answers from Adhara Hacienda Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The best view is the pool view rooms. If you are looking for quiet rooms, let them know”
 of 5 bubbles Yoily, Jul 26, 2016 | Read review
“Take the bus”
 of 5 bubbles Khidbz, May 17, 2016 | Read review
“Higher floors are better”
 of 5 bubbles TucanTico, May 11, 2016 | Read review
“Ask for level three, overlooking pool, quiet.”
  • View from room 333
 of 5 bubbles Soloafrica2014, Apr 7, 2016 | Read review
“ask for a room with a balcony facing the indoor courtyard/pool...otherwise you face the street.”
 of 5 bubbles kellyndave13, Feb 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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