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NYX Hotel Cancun

Hotel website
Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico (Formerly Avalon Grand Cancun)
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1,266 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Mandal, Norway
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This is certainly a nice hotel! You're welcomed by a amazingly large reception, with modern furniture and cool colors. There are different pools and bathtubs, and a cute bar by the pool. The breakfast is not too big, but there was lots of great food. What makes this hotel truly amazing for the price is the beach which is just... More 

Helpful?
Thank ChristineTD
1 review
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the NYX for a week with a group of friends. The staff was extremely accommodating, especially Victor, a waiter who was very friendly and worked so hard to make all of our meals special.

Helpful?
Thank Sharon C
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review of our hotel, your comments are highly appreciated. We are very happy that our service and attentive staff exceed your expectations. We hope that you will return again very soon. Thank you for your valuable feedback. Best regards NYX HOTEL CANCUN More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My mother in law, sister in law and my nieces were there almost a year ago, we had a very nice time, the hotel has a very good location and the food is really good, the rooms are spacious and clean, the service is good but not excellent as the tips were

Helpful?
1 Thank Alejandra H
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear guest Thank you so much for choosing NYX Hotel Cancun and for taking the time to let us know your experience with us, we are glad to know that you spent a great time here and enjoyed of our service. We hope that you will return again very soon. Many thanks for your valuable feedback. Best regards NYX HOTEL... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

AMAZING HOTEL! It is filled with incredible people who are super friendly and nice! All the workers there from the house keeping staff, to the bartenders, servers, chefs, and entertainer Carlos are great and positive people to be around on vacation. The pool and beach are beautiful ! And the hotel is always kept clean and sparkling! Now lets get... More 

Helpful?
Thank Andrea V
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Went to this beautiful European little cozy hotel with my husband and two kids! Love the hotel decor and set up! We loved how the restaurant was situated on the beach we had amazing service expect one one time but things so happen! Managers are great! Only thing that was annoying was the bar closes at 11 or 12 can't... More 

Helpful?
Thank GreeneyesB
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

We booked our stay through Orbitz at this hotel for 4 days. We did a lot of research and saw that Nyx has very positive reviews from previous travelers,  we trusted those so we decided to stay here for our vacation. BIG DISAPPOINMENT. First, we traveled with an infant, 5 months old, and we're assigned at the building WITHOUT an... More 

Helpful?
Thank vittweety
1 review
5 of 5 stars Reviewed 6 days ago NEW

A group of 6 ladies travelled the first week of July through Air Canada vacations to NYX Cancun. Trip was amazing. Hotel was very clean and welcoming. Our standard room was wonderful and very spacious. Food and staff were very friendly and helpful at all times. I felt the place was well kept and staff were always wanting to please.... More 

Helpful?
Thank Barry S
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your valuable feedback. We truly appreciate your comments, especially to our attentive staff, we will recognize them. We are so happy to read that you spent a great time with us and we exceed your expectation. We hope that you will return again very soon. Best regards NYX HOTEL CANCUN More 

Dahlonega, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived at the NYX and were given the rooms we ask for. Our room was 3301 with an ocean view. It was not newly renovated but was very spacious had two bathrooms, king size bed, sofa sleeper, sink, microwave and a small refrigerator. Very large one bedroom. The service at NYX was superior! The waiters were wonderful most of... More 

Helpful?
Thank Lchuvala
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay. We are very happy to read that our service and attetive staff exceed your expectations. We hope to have the honor to host you again and create more memorables moments. Thank you so much for your... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 5 nights. This hotel is older and has been updated. The pics online look different though. Not quite as nice. The area by the beach is great though. They have lots of chairs and a lot are with the covered tiki hut style. I did not see this at other hotels much. They just had umbrellas. The... More 

Helpful?
Thank Bebeetngirl
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest We truly appreciate your comments, especially to our attentive staff, we are so happy to read that we meet your expectation. We hope that next time you come you think of us as your option for hosting you again. It would be a pleasure. Many thanks for your valuable feedback. Cordially NYX HOTEL CANCUN More 

Reston, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

NYX had a non-all-inclusive option which we were looking for and is getting harder to find in Cancun. We had a huge one-bedroom suite. The balcony view was stellar and I normally expect double the price for it. It overlooked the pool and the Caribbean (we may have had the unit that the promo shot was taken from). We were... More 

Helpful?
Thank JasonAndEve
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review of our hotel, your comments are highly appreciated. We are very happy that our service and attentive staff meet your expectations. We hope that you will return again very soon. Thank you for your valuable feedback. Best regards NYX HOTEL CANCUN More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico (Formerly Avalon Grand Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $81 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#44 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#54 On the Beach Hotel in Cancun
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