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NYX Hotel Cancun

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NYX Hotel Cancun
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1,646 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Ladysmith
Reviewed yesterday NEW

Looking to thaw out from our cold Canadian winter, my Hubby & I took a chance on this little boutique hotel based on TA reviews. Our week here was filled with the most amazing unobstructed ocean views, long walks on the miles and miles of soft white sand beach and many (did I say many :) cold beers! We booked...

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2Thank badkim
Reviewed yesterday NEW

NYX Cancun is a great hotel. There was nothing about it we wouldn't like. It's modern, clean, the location is great and the beach is steps away. The staff was professional and courteous and they actually WORKED. It's obvious that hotel management is working very hard to leave a great impression. This was our first time in Mexico and before...

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1Thank DimaQko
Reviewed 2 days ago NEWvia mobile

Absolutely loved this place and the ongoing attention from all workers. From planning host to bar tender to waiter. EVERYTHING WAS SUPER AWESOME!!! Nice room and very affordable rates. oh, did I forget to mention how AMAZING IS THEIR FOOD AND BEACH? Yeah, you can't go wrong. I have travel a lot and I ate in many places, their all...

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Thank Yharwood
Montreal, Canada
Reviewed 2 days ago NEW

We had a beautiful room with ocean view. Barbara welcomed us at reception and made sure that we were completely satisfied during our whole trip. The restaurant is directly on the beach and is a la carte with a variety of choices on the menu. Our favourite waiter who took such good care of us was Eddy. This hotel is...

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Thank Suedan217
Reviewed 2 days ago NEW

I booked my stay at NYX through the iOS app "Hotel Tonight", which is supposed to only offer premium hotels at a discount price. However, our stay at NYX was below par. The resort itself is OK, nicely located at the beach as the rest of the resorts in Cancun, breakfast was decent and the service good. What we didn't...

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Thank Fredrik A
Brooklyn, NY
Reviewed 2 days ago NEW

This property was pretty awesome. The food was great as well as the service. My only complaint would be the drinks. They were pretty watered down and I think the alcohol was cheap as I had the worst headache ever. But once I purchased my own bottle from a local store and ordered everything virgin, I had no problem, lol....

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Thank luvbk11221
Reviewed 4 days ago NEW

+ just access to beach - like genius welcome drink I get ananas juice, when I asked for late checkout I didnt get answer. Like "booking.com basic room" I get room on ground near construction site of new hotel (drilling and alt works start from 7:30 to 16:30). Like BONUS room had NO windows. Staff was rude...

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Thank Norbert N
Oldsmar, Florida
Reviewed 1 week ago

Beautiful beach. Great breakfast buffet with excellent service personnel, especially Eddy, he was great. Location was very good within close walking distance to a very high end mall. Dinner is served on the veranda on the beach, very romantic. The weather in Cancun is also fantastic.

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1Thank tomsmail37
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay. We are very happy to read that our service meet your expectations. We will definitely share your kind words with the rest of the staff specially with Eddy. We hope that you will return again very...

Smyrna, Tennessee
Reviewed 1 week ago via mobile

We haven't been yet but plan on coming back to the hotel in March. Looking forward to staying and hope we can get room 8702. We enjoyed this place immensely. I have never returned to a hotel in Mexico before....but this time we are returning....see you on March hotel nyx.....

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Thank Julie D
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them; it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff. We will be waiting to host you in your next holidays....

Reviewed 1 week ago

I stayed for two nights in the NYX Hotel Cancun. It was a standard room with a fairly nice view. The bathroom was nice but the shower left something to be desired. It didn't seem all that clean and the water pressure was low. The hotel staff was friendly and they were definitely on guard about not letting anyone without...

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1Thank Eleanor L
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Thank you very much for taking the time to share your experience with us, know that it is thanks to feedbacks like yours that we are able to improve every aspect you described due to we identify our opportunity areas. Thank you so much for your comments. We hope that you will return again very soon. Best regards...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $92 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#39 Spa Hotel in Cancun
#40 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from NYX Hotel Cancun staff and other travelers.
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Questions? Get answers from NYX Hotel Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Before you book please inquire regarding the ongoing construction and if possible get a room that is not facing the construction site”
 of 5 bubbles DimaQko, yesterday | Read review
“Some rooms do not have elevators”
  • Our room nicely redone.
  • We were on the 6th floor with ocean view.
  • View from our room on the balcony
 of 5 bubbles Suedan217, 2 days ago | Read review
“Check the room before you decide whether or not staying here! Good luck!”
 of 5 bubbles 39fredrika, 2 days ago | Read review
“View of the gulf and beach would be preferable.”
 of 5 bubbles tomsmail37, 1 week ago | Read review
“Try to obtain a renovated room on an upper floor (for the view). Both sides of the hotel provide excellent views.”
 of 5 bubbles R4556ZGlarryw, 1 week ago | Read review
5 of 5
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