Nyx Cancun was absolutely amazing. The hotel was beautiful, the rooms were spacious, the view was gorgeous, and the breakfast was delicious. The staff were all welcoming and made our stay great. We were grateful to be able to meet Misael. Misael made our stay absolutely exceptional. He was friendly and it honestly felt as if he was family. We will definitely be back!!!
We felt so welcomed as we were greeted with smiles and a wine glass with refreshing mango juice. We were allowed to check in early at no cost. The room was clean and beds very comfortable. The lobby, pool area, and beachfront was well kept. I will definitely stay again on a future trip.
Thank you to Claudia for the great service. The staff is very friendly and the service is very good. Great food with lots of variety and views on the beach. Thank you for everything and can’t wait to come back.
Victor, Rodrigo and Benjamin were awesome with the activities at Hotel NYX.. very friendly and outgoing, the beach was awesome! Sandra in housekeeping was great, very friendly and helpful, Jeyson was great with service at Deck restaurant.
My wife and I and another couple stayed at NYX Cancun in April and we loved it! This resort is small enough not to feel crowded but large enough to provide great food and fun activities. Our room was comfortable and spacious with a great view of the ocean. The food and service in their 4 restaurants and beach area was excellent! We especially liked the Unami and Chianti restaurants. The beach service provided by Azael and others was unbeatable. Plus Alejandro and the other activities staff always kept things lively. As for the sea grass on the beach, they cleaned it up daily, making their beach quite useable and not smelly. Overall, a delightful place to stay!!
The hotel was ok. The service at breakfast and at the reception could be improved (friendliness, attentiveness - carry suitcases to the hotel room). The service at the beach was great. The staff is very hardworking and attentive. The location is great. There are enough restaurants nearby as well as a supermarket. Despite the algae plague, the beach was cleaned daily.
Rodrigo and Victor and Benjimin are amazing entertainers, they keep the party alive! Jhoan behind the bar is extremely friendly and will keep the drinks flowing...the music is excellent and the entertainers will keep you dancing and entertained all day long..very friendly highly highly recommend this beautiful hotel!
This was a horrible experience. Staff is unhelpful, unorganized, and not professional. Save your money and go somewhere else. Not Gay friendly, staff was not cordial, food is horrible, rooms are old. If you are from a different country consider having a beautiful experience with some other hotel. I regret not planing in advance and unfortunately I got stuck with this poop hole! Don’t get tricked by their pictures, the reality of it is much more different. Even if you travel on a budget you can feel more welcomed else where
We had so much fun with Benjamin Rodrigo playing pool volleyball and his dancing is off the chart. Wonderful personality. Jason, Ariel, Jason, Johan, were some of our servers and they took great care of us. This is our second time at Nyx and we had more fun this year than last year and last year was a blast. So that says a lot about this year. The hibachi was great as always. Alejandro really knocked it out the park. We made a few friends this time too and took an excursion. Can't wait to be back and hoping all the same people are still here with their warm smiles and friendly service.
This is my 2nd time at NYX - The entertainment the 2nd time with Benjamin Rodrigo was outstanding. He’s funny, engaging and really gets people interested in the activities. Dancing & volleyball was great