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Charming place with lovely architectural aspects. Clean and well maintained. Beautiful ocean views. Spacey room. Great organization at the beach - especially enjoyed canopy bed and service. Lovely drinks everywhere. Peaceful at night - we slept with the balcony door open to the sound of...More
This was a memorable trip. The moment we got to the hotel everyone was friendly and helpful. I can’t say enough about the staff. Eddy at the pool bar was so nice. The waiters were attentive except for one can’t remember his name but he...More
My wife and I just came back from the NYX In Cancun. It is the 2nd time in 8 weeks.
The hotel And restaurant staff rates a thousand out of a hundred. They are among the best in the world and we have travelled extensively...More
My boyfriend and I decided to stay here after finding a great deal via Groupon. The food is excellent and the service was pretty good- Edwardo was our favorite! I would say that this hotel is a little outdated compared to others in the surrounding...More
Thank Krista M
Response from DireccionNYX, Director General at Hotel NYX CancunResponded 3 days ago
While I am glad to know that your overall visit was enjoyable, I regret reading that we missed the mark in certain aspects of your visit One of our main goals is to fulfill and exceed our guests expectations in every aspect of...More
I thought the room was good. A couple of small complaints was the hot tub not working and the loud construction in the morning.
Our favorite staff person was Eddy- he worked at the pool bar. He was always friendly when we saw him, very...More
Thank Makayla D
Response from DireccionNYX, Director General at Hotel NYX CancunResponded 5 days ago
Dear Makayla D
Thank you for your comments. I'm going to make sure That Eddy received your comments, and ofcourse a great recognition not only for him, all our staff are a hard workers. That is our priority the guest´s comfort.
We hope to see...More