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Hotel NYX Cancun

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Traveler (2777)
Room & Suite (572)
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Overview
  • Excellent46%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible6%
Travelers talk about
“master suite”(82 reviews)
“deck restaurant”(39 reviews)
“juan jose”(25 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,892)
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1,068 results
Traveler rating
436
334
139
65
94
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LanguageEnglish
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436
334
139
65
94
Show reviews that mention
All reviewsmaster suitedeck restaurantjuan joseflamingo mallall inclusive packagepool barsmall hotelbeach bedsstandard roomall inclusive plansmaller resortocean viewbell boybeautiful beachhuge balconyla islamain building
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1 - 5 of 1,068 reviews
Reviewed today

Charming place with lovely architectural aspects. Clean and well maintained. Beautiful ocean views. Spacey room. Great organization at the beach - especially enjoyed canopy bed and service. Lovely drinks everywhere. Peaceful at night - we slept with the balcony door open to the sound of...More

Thank Grzegorz C
Reviewed yesterday via mobile

This was a memorable trip. The moment we got to the hotel everyone was friendly and helpful. I can’t say enough about the staff. Eddy at the pool bar was so nice. The waiters were attentive except for one can’t remember his name but he...More

Thank Nick M
Reviewed yesterday via mobile

My wife and I just came back from the NYX In Cancun. It is the 2nd time in 8 weeks. The hotel And restaurant staff rates a thousand out of a hundred. They are among the best in the world and we have travelled extensively...More

Thank Allen D
Reviewed 4 days ago

My boyfriend and I decided to stay here after finding a great deal via Groupon. The food is excellent and the service was pretty good- Edwardo was our favorite! I would say that this hotel is a little outdated compared to others in the surrounding...More

Thank Krista M
Response from DireccionNYX, Director General at Hotel NYX CancunResponded 3 days ago

Dear Krista While I am glad to know that your overall visit was enjoyable, I regret reading that we missed the mark in certain aspects of your visit One of our main goals is to fulfill and exceed our guests expectations in every aspect of...More

Reviewed 6 days ago

I thought the room was good. A couple of small complaints was the hot tub not working and the loud construction in the morning. Our favorite staff person was Eddy- he worked at the pool bar. He was always friendly when we saw him, very...More

Thank Makayla D
Response from DireccionNYX, Director General at Hotel NYX CancunResponded 5 days ago

Dear Makayla D Thank you for your comments. I'm going to make sure That Eddy received your comments, and ofcourse a great recognition not only for him, all our staff are a hard workers. That is our priority the guest´s comfort. We hope to see...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Free Internet
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$97 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#48 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$97 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#48 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (2777)
Room & Suite (572)
Pool & Beach (520)
Dining (234)
Amenities (22)
Family and Play Areas (16)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Caitlin J
April 13, 2018|
Answer
Response from DireccionNYX | Property representative |
Yes, they are open
0
Votes
Google Translation
April 12, 2018|
AnswerShow all 2 answers
Response from DireccionNYX | Property representative |
Hello, no is not that far
0
Votes
Google Translation
Julesjaa
April 11, 2018|
AnswerShow all 2 answers
Response from DireccionNYX | Property representative |
Hello, yes we have a person who attend the weddings. Please give us a call and we will contact with the department.
1
Vote
Google Translation
Room Tips
"Ocean view suite is excellent"
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"I would upgrade to a junior suite or a master suite with an ocean view. These are more upgraded rooms and the..."
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"Excellent view on the beach if your looking for that"
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"we had open bedroom/living room with a dining space and balcony facing east. Assume the lagoon facing rooms..."
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