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Hotel NYX Cancun

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Traveler (3664)
Room & Suite (669)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located on the best beach in the hotel zone, where the beautiful white sand and the incredible turquoise blue sea of the Caribbean emerge in one. It’s location, design and wide range of services, make of NYX Cancún, a Paradise for families, couples, or groups of Friends to enjoy unforgettable days of rest. The Hotel NYX Cancun has 196 rooms and suites beautifully designed with unique details, equipped with everything that’s necessary to guarantee an unforgettable vacation of pure rest and maximum comfort. On Top of the unbeatable location of these rooms, it provides spectacular views of the Caribbean Sea and the Nichupté Lagoon.
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Property amenities
Pool
Restaurant
Room Service
Free Internet
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast Available
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
Hotel links
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Location

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Contact
Boulevard Kukulcan, Km 11.5 Boulevard Kukulkan, km 11.5 Zona hotelera, Cancun 77500 Mexico
Name/address in local language
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Getting there
Cancun Airport9 mi
Cozumel Airport43 mi
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3,977Reviews
4,085Photos
522Q+A
100Room tips
Traveler rating
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  • 459
  • 170
  • 229
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Popular mentions
Very nice place very good service at the beach ( Myriam and Gabriela ) at restaurant Joel and francisco ) Site closed the airport small hotel Avery thing is closed from the room Overall great time and kindly people working there
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Review collected in partnership with this hotel
Response from DireccionNYX, Gerente at Hotel NYX Cancun
Responded yesterday
We are very thankful you for your excellent comment and for sharing your experience with the Hotel NYX Cancun. We look forward to seeing you again and continue creating memories together. Best regards.
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Hotel's Favorite
Private, clean, great service, superb facilities. The staff went the extra mile to be there for us. We especially enjoyed JIMMY on the beach. He was a great server and has a tremendous sense of humor! He even kept us smiling when a tropical storm came thru on our last day.
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Response from DireccionNYX, Director General at Hotel NYX Cancun
Responded May 26, 2018
Dear Joe B Is so satisfying read this comments. We appreciate the time you have taken to share your experience, and we are very glad to read that it was an overall enjoyable one. It brings us great pride to read that the highlight of your experience was the warmth of the service. Thank you very much for your loyalty and wonderful comments, please believe that the most flattering compliment a guest can pay us is honoring us with their return. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Kind regards
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Loved everything about this hotel. You must stop at lobby bar for a drink with Edgar and Frederico. The beach is beautiful and Jimmy will take care of all your needs! George the general manager, always around with a smile. Food was out of this world-desserts beyond tasty! A must
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Response from DireccionNYX, Gerente at Hotel NYX Cancun
Responded yesterday
We are very thankful you for your excellent comment and for sharing your experience with the Hotel NYX Cancun. We are proud to know that you received an excellent service and that our facilities were of your total pleasure. We hope you are coming back soon and be able to continue creating beautiful memories together with unforgettable and unique experiences.
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Having a blast here so far. I’m here alone because my friend was bumped off the flight from Toronto. I was very nervous at first but now I’m feeling safe and comfortable. The staff are very friendly. Love the atmosphere!
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Response from DireccionNYX, Gerente at Hotel NYX Cancun
Responded yesterday
Thank you so much for your excellent comments.
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What a great hotel, first it was our wedding in march and then a second trip in december. What a nice place. Staff and detail is what maked the difference. Also Eddy at the bar is the best and Andrea organized the best party
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Review collected in partnership with this hotel
Response from DireccionNYX, Gerente at Hotel NYX Cancun
Responded yesterday
We are very thankful you for your excellent comment and for sharing your experience with the Hotel NYX Cancun. We are proud to know that you received an excellent service and that our facilities were of your total pleasure. We hope you are coming back soon. Best regards!
Read more
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel NYX Cancun
The Standard Room at the NYX Hotel Cancun
Professional photo exclusively commissioned by TripAdvisorHotel NYX Cancun
The Junior Suite Lagoon View at the NYX Hotel Cancun
Decoración por aniversario
VISTA DESDE MASTER SUITE
View from room
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123456134
When we were there last they had Dos Equis amber XX and one other, but do not recall what that was. Tips are included, but we usually tipped a couple bucks.
1 vote
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The only dress code is no sleeveless shirts. I believe they don't want people walking around in bathing suits so just cover up, put on shorts & a t-shirt or ladies wear a swimsuit coverup.
0 votes
You have to do it the day of, make sure you’re up early because ppl like to leave their towels the night before and pop up in the morning to take over the bed. There is a waitress that will come to you to take your payment for the bed once they see you occupying the space.
0 votes
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it costs $ 15. (300 pesos) includes 2 beach beds with pergola and a table 2 chairs for the snack. really good. preferable pants for men at the restaurant. At the beach restaurant no problem and very good.  
1 vote
Yes, there is a pool bar. No there is not a 24 snack bar. The pool bar is right by the pool. The beach is right in front of the pool. It depends on how far up front to the ocean you are as far as distance, but they have waiter service on the beach. There is no service of any kind around the pool. There is also an outside restaurant right on the beach.
0 votes
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123456105
"Lagoon View was amazing"
"Master suites...guaranteed ocean view"
"Ask for balcony with ocean view-lots of rooms have balconies with bad view"
"Quieter rooms face upper pool courtyard."
"Room floor was quiet even though it was facing the street."
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PRICE RANGE
$109 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avalon grand cancun hotel cancunavalon grand resortcancun avalon grand hotelavalon cancunavalon resort cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
196
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