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Hotel Casa Turquesa

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#51 of 181 Hotels in Cancun
Certificate of Excellence
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Hotel Casa Turquesa
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516 Reviews from our TripAdvisor Community

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Showing 415: English reviews
San Diego, CA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place changed my opinion of Cancun. You don't have to stay in those massive hotels that take forever to get to the beach and trap you into eating and drinking exclusively at their resort. I will recommend this place to all my friends. Good price. I think they are making a mistake by charging for the Internet. I Parking... More 

Helpful?
Thank bobnanneontheroad
miami
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was with my family in this Hotel in the very good location in Cancun , very clean place like many others but the difference was the people are managing Casa Turquesa and the employees specially Mustafa, He's professional very responsible and Always ready to serve, I loved this enchanted place , the only negative issue was the high prices... More 

Helpful?
1 Thank silucy
New York City, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Decided to take a last minute trip (I'm a flight attendant) with my 11 year old daughter and booked the hotel for only 1 night so we could decide if we wanted to stay there or move somewhere else. As soon as we checked in, Mus, the manager made us feel right at home and gave us an amazing room... More 

Helpful?
Thank nycgirl272
Atlanta, Georgia
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

First, this was a large residence converted into a boutique hotel. It maintains art and sculptures that are exquisite. This is not for kid's. Can you bring your kid's? Yes, but you shouldn't. The beach is beautiful, the location peaceful, the food fabulous (be sure to include the "American" breakfast in your rate choice, you WILL NOT BE DISAPPOINTED in... More 

Helpful?
Thank susanpopewhitmire
Oxfordshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at Casa Turquesa in February for our honeymoon. From the moment we arrived, the manager Mus made us feel very welcome and always had time for a chat. The waiters were so attentive and could not do enough to ensure we had everything we wanted. The location was perfect, our room overlooked the amazing ocean... More 

Helpful?
Thank Kay B
Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2016

We had a very nice time in Cancun and staying in Casa Turquesa. The hotel is small with only 30 rooms or so and the grounds are beautiful. We enjoyed the artwork and statues and the amazing view from the lobby. It seems that every room has at least a partial ocean view from one angle or another. Although we... More 

Helpful?
Thank LeisureTraveler77
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear friends, We are very happy to read all your words, thank you for the time you took to write them. As you saw we are a small boutique hotel but we always give a great service because every guest is very important to us. All the staff was always glad to serve you so you can feel like home.... More 

Middletown, New York
1 review
5 of 5 stars Reviewed July 6, 2016 via mobile

We had a super time while staying at Casa Turquesa! The location was terrific, and the beach was spectacular! Everyone made us feel right at home, especially Mus! I would definitely recommend this property, and we look forward to returning!

Helpful?
Thank pkeogh315
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear client, In Casa Turquesa everybody wants to give you the best service. We know that every guets has different needs so we try to know you, so we can make your vacation an unique experience. We appreciate the time you took to send this message. We want to thank you and we are alredy waiting for your next vacation... More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed June 28, 2016

We had an amazing stay at this hotel, at first we weren't really sure what to expect. We booked here because we were interested in staying at a place that is quiet and away from the crowds. We were pleasantly surprised. This hotel offers a small home feeling and by the first day we knew all the staff on a... More 

Helpful?
Thank Tres_Leches69
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank very much for the time you took to write these kind comments. We really appreciate it! Casa Turquesa always tries to serve as the guests deserve we know that ever customer is very important to us. It is nice to know that you enjoyed the privacy and the friendly atmosphere. We are going to tell all our... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

Had an amazing time, had a junior suite, great view of the beach, the bathroom was huge and spectacular!service was the best!I have never stayed in any hotel with service that well. Mustapha the manager I believe, not only spoke like 11 languages, he made sure my friends and I had the best time in cancun within our budget since... More 

Helpful?
1 Thank Anel G
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Hello my friend, Remember that Casa Turquesa is a small hotel next to huge ones, nevertheless the suites are bigger than regular hotel rooms and we have stunning ocean views, walking closets, marble bathrooms and we try always to serve as the guest deserve. Thank you for letting us show you the boutique experience that Casa Turquesa offers. Our location... More 

Esquimalt, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2016

The service - in the restaurant, room, pool, etc was wonderful. We needed help with details, directions, banking, internet, etc and the staff/ management were exceptional in their efforts to help us. And they did it with a smile. They served us full meals early (7am) and late (10:20) and taught us some great things in the process (part of... More 

Helpful?
2 Thank newbgray
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you very much for your preference and for giving us the opportunity to show you our service. Casa Turquesa is a small hotel but we always try to give the best service with a friendly smile on the face. We will pass this message to the staff so they can know that their work is acknowledged. You... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (4)
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Beach (17)
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El Embajador (94)
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Junior Suite (47)
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Minister Suite (106)
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Pool (24)
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Renovated Junior Suite Vista (37)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. ... more   less 

Additional Information about Hotel Casa Turquesa

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $144 - $1,175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Turquesa 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Hotel Style:
#34 Luxury Hotel in Cancun
#37 Spa Hotel in Cancun
#41 Family Hotel in Cancun
#43 Romantic Hotel in Cancun
#44 On the Beach Hotel in Cancun
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