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10/29/2017 10/30/2017
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    Hotel Casa Turquesa

    Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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    Lowest prices for your stay
    10/29/2017 10/30/2017
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of $128/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $374
    $95
    SAVE $279
    $374
    $95
    Traveler (365)
    Room & Suite (355)
    Pool & Beach (124)
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    Overview
    • Excellent58%
    • Very good26%
    • Average6%
    • Poor3%
    • Terrible7%
    Travelers talk about
    “boutique hotel” (48 reviews)
    “small hotel” (19 reviews)
    “luxury mall” (7 reviews)
    Free Internet
    Free Parking
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Laundry Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (566)
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    1 - 5 of 445 reviews

    Reviewed 2 days ago via mobile

    The place looked out dated in the pictures, but we were still hopeful. "We thought it's an RCI exchange it should be fine." The room was awful, there was mold on the walls it had a muggy smell. The couch had stains on it. The...More

    Thank Julie D
    Reviewed 1 week ago

    GOOD: - Sea turtles: got to play a part in digging up & reburying the eggs, collecting the hatched baby turtles, & watching the mama turtles come ashore at night to lay more eggs - restaurant staff: only 1 restaurant that serves the exact same...More

    Thank live2vacation4
    Reviewed August 30, 2017 via mobile

    The only posotive thing was service, hotel is falling appart, food is pretty bad, hotel is filthy. Chairs, placemats and buffet area are full of stains and are never changed. Stainned couches, broken outlets in room, sliding door too pool non fucntioning so you can't...More

    2  Thank Natalia G
    Reviewed August 23, 2017

    I was very excited to stay at this hotel. It is very cute in person but unfortunately the week of our trip the AC & water wasn't working. Instead of giving us warning in advance, they waited until after we got there to tell us....More

    1  Thank jolson3706
    Reviewed July 24, 2017

    Worst customer experience I had in the past years. I left a very important item (identification card) at the Hotel and I had to call 10 times (no exaggeration) over a period of 3 weeks in order to try to get it back. They always...More

    Thank Sabine B
    Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded August 22, 2017

    Dear customer, Thank you for your comment but the only thing we feel is that the bad customer service title cannot be applied in this situation. We have nothing to do with you missing your badge. You forgot your identification card in the room we...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Spa
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Multilingual Staff
    • Laundry Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $59 - $1,078 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #40 Family Hotel in Cancun
    • #42 Romantic Hotel in Cancun
    • #42 Luxury Hotel in Cancun
    • #53 Spa Hotel in Cancun
    • #63 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 29
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, TripOnline SA, Orbitz, HotelQuickly, Travelocity, Cancelon, getaroom.com and Hotwire so you can book your Hotel Casa Turquesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Casa Turquesa Hotel Cancun ,
    • Casa Turquesa Tulum ,
    • Casa Turquesa Hotel Tulum
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    Traveler (365)
    Room & Suite (355)
    Pool & Beach (124)
    Dining (32)
    Hotel & Grounds (247)
    Bathroom (4)
    Family and Play Areas (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    841kc2017
    April 7, 2017|
    Answer
    Response from VentasTurquesa | Property representative |
    reserve (a t) casaturquesa (d o t) com or sales(a t) casaturquesa(d o t) com
    0
    Votes
    Google Translation
    Jeff J
    March 8, 2017|
    AnswerShow all 3 answers
    Response from VentasTurquesa | Property representative |
    please give us a telefone number where we can reach you
    0
    Votes
    Google Translation
    Room Tips
    "Pay the small difference for a higher room. The cheap rooms are walkouts with zero views and zero privacy"
    Read review
    "Los Cuatro Casas is cuter & same location"
    Read review
    "Call ahead and speak to Mus!"
    Read review
    "Online pics aren't that helpful."
    Read review
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