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Hotel Casa Turquesa

#51 of 181 Hotels in Cancun
Certificate of Excellence
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Hotel Casa Turquesa
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509 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very nice time in Cancun and staying in Casa Turquesa. The hotel is small with only 30 rooms or so and the grounds are beautiful. We enjoyed the artwork and statues and the amazing view from the lobby. It seems that every room has at least a partial ocean view from one angle or another. Although we... More 

Helpful?
Thank LeisureTraveler77
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear friends, We are very happy to read all your words, thank you for the time you took to write them. As you saw we are a small boutique hotel but we always give a great service because every guest is very important to us. All the staff was always glad to serve you so you can feel like home.... More 

Middletown, New York
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a super time while staying at Casa Turquesa! The location was terrific, and the beach was spectacular! Everyone made us feel right at home, especially Mus! I would definitely recommend this property, and we look forward to returning!

Helpful?
Thank pkeogh315
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear client, In Casa Turquesa everybody wants to give you the best service. We know that every guets has different needs so we try to know you, so we can make your vacation an unique experience. We appreciate the time you took to send this message. We want to thank you and we are alredy waiting for your next vacation... More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had an amazing stay at this hotel, at first we weren't really sure what to expect. We booked here because we were interested in staying at a place that is quiet and away from the crowds. We were pleasantly surprised. This hotel offers a small home feeling and by the first day we knew all the staff on a... More 

Helpful?
Thank Tres_Leches69
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank very much for the time you took to write these kind comments. We really appreciate it! Casa Turquesa always tries to serve as the guests deserve we know that ever customer is very important to us. It is nice to know that you enjoyed the privacy and the friendly atmosphere. We are going to tell all our... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

Had an amazing time, had a junior suite, great view of the beach, the bathroom was huge and spectacular!service was the best!I have never stayed in any hotel with service that well. Mustapha the manager I believe, not only spoke like 11 languages, he made sure my friends and I had the best time in cancun within our budget since... More 

Helpful?
1 Thank Anel G
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Hello my friend, Remember that Casa Turquesa is a small hotel next to huge ones, nevertheless the suites are bigger than regular hotel rooms and we have stunning ocean views, walking closets, marble bathrooms and we try always to serve as the guest deserve. Thank you for letting us show you the boutique experience that Casa Turquesa offers. Our location... More 

Esquimalt, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2016

The service - in the restaurant, room, pool, etc was wonderful. We needed help with details, directions, banking, internet, etc and the staff/ management were exceptional in their efforts to help us. And they did it with a smile. They served us full meals early (7am) and late (10:20) and taught us some great things in the process (part of... More 

Helpful?
2 Thank newbgray
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you very much for your preference and for giving us the opportunity to show you our service. Casa Turquesa is a small hotel but we always try to give the best service with a friendly smile on the face. We will pass this message to the staff so they can know that their work is acknowledged. You... More 

Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 29, 2016

This is hotel is where you stay when you have had enough of the Ritz and Four Seasons etc. Incredible experience. Just easy and happy and low key and accommodating. Staff and management incredibly obliging and cooked our beautiful mahi. It was amazing. Not your typical chain experience. The opposite. Do not go here if you need everything to be... More 

Helpful?
2 Thank muddywatersUSA
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you for your preference. It was nice to have you here at Casa Turquesa. We are happy to see that you enjoyed you vacation. We are a small hotel but we have large suites, so you can have a relaxing time. All the staff was glad to help you. We hope to see around very soon, you... More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 26, 2016

I saw some photos on tripadvisor before arriving at the hotel -- but let me tell you -- they don't do this place a justice. It's even more gorgeous in person! Absolutely beautiful. Such a gem. There are so many hotels -- usually big ones, lots of them all-inclusive and they are all beautiful -- don't get me wrong. Their... More 

Helpful?
1 Thank Mar T
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear costumer, Thank you very much for your nice words. Casa Turquesa is a special place to stay, we are small hotel but we have a great service and we like to take care of every little detail so you can feel at home. The hotel is a nice experience to all people who love the art and the museums.... More 

London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2016

We had a junior suite overlooking the pool and the ocean beyond, with our own jacuzzi on the balcony. Though we stayed only four days we wished we could have stayed longer. Everyone at the hotel made us feel right at home. Staying at Casa Turquesa was a delight from arrival to departure, except we really didn't want to leave.

Helpful?
1 Thank Ken B
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, That is the reason our name is Casa Turquesa, we always try to make feel comfortable every guest, so they can feel at home. We are happy you enjoyed your Junior Suite Ocean View with the Jacuzzi on the balcony, we are a small hotel but we have big rooms and a great staff to serve you as... More 

Dallas, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 18, 2016

My wife and I were looking for a reasonably-priced, pleasant hotel for a single night in Cancun. Hotel Casa Turquesa was a great fit for us. It's small, so it doesn't have all the amenities of the massive resort hotels. But the rooms are spacious, the public spaces are decorated with a range of contemporary Mexican art, and the service... More 

Helpful?
3 Thank DallasLobster
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear client, Casa Turquesa is a small hotel next to huge ones. Nevertheless, the suites are bigger than regular hotel rooms. We have stunning ocean views, Jr suites with walking closets, marble bathrooms and we try always to serve as the guest deserve. Also we can see you enjoyed the art, we hope you visited the gallery. Thank you for... More 

Hassocks, United Kingdom
Level Contributor
901 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 359 helpful votes
3 of 5 stars Reviewed April 16, 2016

This hotel is a bit of an enigma, and you can see this by reading previous reviews on TA. It tries to pass itself off as an all suite hotel however the "suite" consists of a bed, TV, mini bar, a small moth eaten sofa and a small table with three chairs. Having said that, the rooms are large, though... More 

Helpful?
1 Thank Edwin F
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear costumer, Thank you for your comments, Casa Turquesa will work on every detail in order to improve the service so you can stay at the hotel and have another vacation. We charge the internet as an extra because we don't include the internet cost in the rate as other hotels do. We know that some people don't need it.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. ... more   less 

Additional Information about Hotel Casa Turquesa

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $210 - $1,123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Turquesa 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Hotel Style:
#34 Luxury Hotel in Cancun
#36 Spa Hotel in Cancun
#41 Family Hotel in Cancun
#43 Romantic Hotel in Cancun
#44 On the Beach Hotel in Cancun
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