We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Casa Turquesa

Show Prices
#53 of 180 Hotels in Cancun
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Casa Turquesa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

521 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 417: English reviews
Calgary, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I only stayed for one night, but enjoyed our stay. We were originally booked in a room with 2 beds, but they upgraded us for free to a King-sized suite, which was really nice! The ocean views looked great and we wish we could have stayed an extra day to enjoy it. There is also lots of... More 

Helpful?
Thank Katrina M
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, We like to take care about all our customers. It was a pleasure to have you at the Casa Turquesa and of course to help you. We hope to see you in the near future so you can have a nicer and longer vacation time. Please remember that this is you Casa, you, your friends and family are... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed here for one night with my family at the beginning of August. I have absolutely no idea what the other reviewers are talking about - this place is an unmitigated disaster, totally falling apart at the seams (though the staff was pleasant). We chose it because we are not interested in huge resort hotels but had to spend... More 

Helpful?
1 Thank travelgirl1232014
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Thank very much for your comments. We welcome all critics, we acknowledge that a lot of people have different views and opinions and we respect them all. What makes it very hard the critics that you did and wrote but you are saying the reason you are writing all this bad review because we didn’t reply your email and you... More 

San Diego, CA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

This place changed my opinion of Cancun. You don't have to stay in those massive hotels that take forever to get to the beach and trap you into eating and drinking exclusively at their resort. I will recommend this place to all my friends. Good price. I think they are making a mistake by charging for the Internet. I Parking... More 

Helpful?
Thank bobnanneontheroad
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear client, Thank you very much for your preference and for giving us the opportunity to show you our service. Casa Turquesa is a small hotel but we always try to give the best service, because everyone deserves it. We have an internet fee because we don't want to include this cost in the regular rate, because we know that... More 

miami
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 16, 2016 via mobile

I was with my family in this Hotel in the very good location in Cancun , very clean place like many others but the difference was the people are managing Casa Turquesa and the employees specially Mustafa, He's professional very responsible and Always ready to serve, I loved this enchanted place , the only negative issue was the high prices... More 

Helpful?
1 Thank silucy
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you for your nice review. Casa Turquesa is a special place to stay because of all the staff. We know that every guest is a very important people, everyone has different needs and we will always try to help to fulfill them. You will be very welcome to visit us again. Casa Turquesa will be waiting for... More 

New York City, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed August 16, 2016

Decided to take a last minute trip (I'm a flight attendant) with my 11 year old daughter and booked the hotel for only 1 night so we could decide if we wanted to stay there or move somewhere else. As soon as we checked in, Mus, the manager made us feel right at home and gave us an amazing room... More 

Helpful?
Thank nycgirl272
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Casa Turquesa always tries to serve as the guests deserve, everyone is very important to us. It is nice to know that you enjoyed your Jr Suite Ocean View with Jacuzzi in the balcony and the walking closet. You will be very welcome to visit us again, come next year in turtle season, you kid will enjoy it... More 

Atlanta, Georgia
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 3, 2016

First, this was a large residence converted into a boutique hotel. It maintains art and sculptures that are exquisite. This is not for kid's. Can you bring your kid's? Yes, but you shouldn't. The beach is beautiful, the location peaceful, the food fabulous (be sure to include the "American" breakfast in your rate choice, you WILL NOT BE DISAPPOINTED in... More 

Helpful?
Thank susanpopewhitmire
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you for your preference and comments. It was nice to have you here at Casa Turquesa. We are happy to see that you enjoyed you vacation. We are a small hotel but we have large suites with balcony so you can have a relaxing time in the tub . All the staff was glad to help you.We... More 

Oxfordshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 27, 2016

My husband and I stayed at Casa Turquesa in February for our honeymoon. From the moment we arrived, the manager Mus made us feel very welcome and always had time for a chat. The waiters were so attentive and could not do enough to ensure we had everything we wanted. The location was perfect, our room overlooked the amazing ocean... More 

Helpful?
Thank Kay B
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guests, We are a small boutique hotel but we always give a great service because every guest is very important to us. We appreciate your preference and we invite you to spend your first anniversary at the hotel, we will be very glad to have you here again. We are very happy to read all your words, thank you... More 

Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2016

We had a very nice time in Cancun and staying in Casa Turquesa. The hotel is small with only 30 rooms or so and the grounds are beautiful. We enjoyed the artwork and statues and the amazing view from the lobby. It seems that every room has at least a partial ocean view from one angle or another. Although we... More 

Helpful?
Thank LeisureTraveler77
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear friends, We are very happy to read all your words, thank you for the time you took to write them. As you saw we are a small boutique hotel but we always give a great service because every guest is very important to us. All the staff was always glad to serve you so you can feel like home.... More 

Middletown, New York
1 review
5 of 5 stars Reviewed July 6, 2016 via mobile

We had a super time while staying at Casa Turquesa! The location was terrific, and the beach was spectacular! Everyone made us feel right at home, especially Mus! I would definitely recommend this property, and we look forward to returning!

Helpful?
Thank pkeogh315
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear client, In Casa Turquesa everybody wants to give you the best service. We know that every guets has different needs so we try to know you, so we can make your vacation an unique experience. We appreciate the time you took to send this message. We want to thank you and we are alredy waiting for your next vacation... More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed June 28, 2016

We had an amazing stay at this hotel, at first we weren't really sure what to expect. We booked here because we were interested in staying at a place that is quiet and away from the crowds. We were pleasantly surprised. This hotel offers a small home feeling and by the first day we knew all the staff on a... More 

Helpful?
Thank Tres_Leches69
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank very much for the time you took to write these kind comments. We really appreciate it! Casa Turquesa always tries to serve as the guests deserve we know that ever customer is very important to us. It is nice to know that you enjoyed the privacy and the friendly atmosphere. We are going to tell all our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

747 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (342)
Viewed
Hotel & Grounds (87)
Viewed
Pool/Beach Area (76)
Viewed
View from Room (31)
Viewed
Room/Suite (30)
Viewed
Dining (11)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (4)
Viewed
Other (100)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (379)
Viewed
Amenities (4)
Viewed
Beach (17)
Viewed
El Embajador (94)
Viewed
Junior Suite (47)
Viewed
Minister Suite (106)
Viewed
Pool (24)
Viewed
Renovated Junior Suite Vista (37)
Viewed
Dining (19)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (5)
Viewed
View from Room (2)
Viewed
Dining (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.7 mi away
The Westin Lagunamar Ocean Resort Villas & Spa
0.1 mi away
Barcelo Tucancun Beach
Barcelo Tucancun Beach
#45 of 180 in Cancun
4.0 of 5 stars 4,153 reviews
0.5 mi away
The Ritz-Carlton, Cancun
Show Prices
Show Prices
Show Prices
1.2 mi away
Mia Cancun
Mia Cancun
#92 of 180 in Cancun
4.0 of 5 stars 470 reviews
1.0 mi away
JW Marriott Cancun Resort & Spa
0.7 mi away
Sandos Cancun Luxury Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. ... more   less 

Additional Information about Hotel Casa Turquesa

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $143 - $1,159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Turquesa 4*
Number of rooms: 29
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com, Hotwire, Priceline, Expedia, Cheap Tickets and Jetsetter so you can book your Hotel Casa Turquesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Hotel Style:
#35 Luxury Hotel in Cancun
#37 Spa Hotel in Cancun
#41 Family Hotel in Cancun
#43 Romantic Hotel in Cancun
#46 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay