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The Royal Sands Resort & Spa All Inclusive

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The Royal Sands Resort & Spa All Inclusive
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3,255 Reviews from our TripAdvisor Community

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Showing 2,877: English reviews
Bayonne, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Royal Sands gave us the best vacation ever. Beautiful location, immaculate, beautiful landscaping, 24 hour service, rooms had everything you needed. Located right on the ocean, all rooms had ocean views. The staff and crew are so customer service oriented, that whatever you needed they were there to fulfill your wishes. It was kind of like "your wish is my... More 

Helpful?
Thank coll1960
Wellington
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This resort is situated centrally and has the most beautiful beaches in Cancun. The views and landscaping are unparalleled. The food is delicious and the pools and grounds very well kept. It also has a spa with a gym which is second to none.

Review collected in partnership with this hotel

Helpful?
Thank debbiea246
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Debbie, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards. More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Went with family of two adults, one teenager and one child of of 12. Stayed for 10 nights. We had the Refine all inclusive package. Unlike other all inclusive you will need to sign a receipt and sometimes hand over your room card. Remember although it's all inclusive and includes taxes and tips etc. Do take money for tips as... More 

Helpful?
Thank Surj B
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Second time here and I love this place. It's not fancy at all but there is nothing dated or gross about it either. Probably a 3 star room just because of simplicity. Super clean and comfy though. The service here and operation of the resort is really good. 5 star. Never wait for food or drinks and every employee is... More 

Helpful?
Thank jmacdoubleo
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest... More 

Greenville, North Carolina
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My biggest complaint for the "all inclusive " was that they made you sign for everything - towels- meals - drinks. I t seemed like you had to tip for everything ( it was on the receipts - a space for tips) . I was worried about the final hotel bill because of this - that being said the final... More 

Helpful?
Thank Arthur M
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Arthur, Thank you for posting about our resort. We're sharing your comments with F&B management so we can improve our service. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited to read your... More 

Fresno, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

This place always feels like coming back to my second home. Beautiful property, beautiful pools and white sand and blue water. Doesn't get better than this. Close to shopping and many good restaurants. Wouldn't say it is the best for all inclusive because of the lack of variety.

Helpful?
Thank afireproof1
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear afireproof1 Thanks so much for writing a review about your stay. It seems that the each time is even more of a charm for you, and we thank you for your continued loyalty. We'll share your comments with the F&B Manager so we can improve our service. You can't give us any higher honor than a return visit, and... More 

Oakhurst
1 review
5 of 5 stars Reviewed 3 days ago NEW

We vacation at the Sands every year. We thoroughly enjoy the pool, pool side food and easy beach access. The waiters, room services and lobby employees are always eager to help with any of our needs. My daughter needed to see a doctor for a minor infection and it was nice to have a Doctor in the Resort. The small... More 

Review collected in partnership with this hotel

Helpful?
Thank 85samuelv
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Samuel, Thanks so much for writing a review about The Royal Sands We love hearing from our members and their vacation experiences and also being part of their vacation memories. We're glad to learn your daughter was promptly attended and their health guaranteed so she could enjoy the rest of the vacation. We thank you for your continued loyalty... More 

Westhills
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice, clean, well maintained resort. Overall we had a good experience. Friendly attentive staff, except for the security who wouldn't allow my 6 y/o son to throw his football in the pool. Rooms are decent but could use an upgrade. We will definitely come back after they complete the room refurbishment.

Review collected in partnership with this hotel

Helpful?
Thank D1375TWcarlosb
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Hello Carlos! Thank you for taking time to comment about our resort. There are some rules that may not be easy to enforce but our security staff do their best and should be respectful and polite at all times. We will reinforce our service standards with all of our staff so that our customer's perception can improve. We are sharing... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

As a family, we wanted a relaxing but interesting trip. This hotel was relaxing and the beach was very clean. Activities in the pool all day long but we preferred the beach. Then for an excursion we wanted to visit Chichen Itza. Johana, from our hotel, (5812) gave us an amazing deal to have a full day tour. The tour... More 

Helpful?
1 Thank Gabrielle K
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Gabrielle, Thank you for taking time to post about our resort. We'll make sure to personally praise Johanna for leaving such a nice impression in you. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards. More 

Lexington, Kentucky
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been owners at Royal Sands for 15 years. We try to make it down every 2 or 3 years. Just when we think we can't have a better experience.....we do! Service is over the top and Spa is amazing. The pool overlooking the ocean is breath taking! Lots of activities for kids and adults. Lots of activities in... More 

Review collected in partnership with this hotel

Helpful?
Thank SpecialK82
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear SpecialK82, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $232 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#20 Top resorts Hotel in Cancun
#20 Luxury Hotel in Cancun
#21 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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