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The Royal Sands Resort & Spa All Inclusive

Travelers' Choice award winner
#20 of 180 Hotels in Cancun
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
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3,324 Reviews from our TripAdvisor Community

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Showing 2,932: English reviews
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The title sums it up. Only 2 restaurants and a sports bar... But if you listen to one of their 1.5 hour sales pitches, then there is free rides every two hours to other Sands Resorts (you have to leave to other stretches of Camcun just to go to the French or Seafood restaurants. I thought they were joking at... More 

Helpful?
Thank Higgins B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our trip to cancun was overall amazing!! We took full advantage of the all inclusive benefits. Almost every employee was very professional and very kind. I have to say though, one waiter made our many experiences absolutely incredible! ESTEBAN DELGADILLO you are the man!! He is a waiter at La Veranda, a very convienent casual restaruant at our resort. He... More 

Helpful?
1 Thank Josh M
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Josh, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We'll make sure to personally praise Esteban for leaving such a nice impression in you. We're glad... More 

Vermont
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited in March of 2016 (2nd stay @ Royal Sands)with grandparents, Aunts, Uncles, college aged children and high school aged children and left a review, but returned in April of 2016 (3rd stay) with just my husband and it was even better! I do prefer the April Weather in Cancun more so than March...I have been visiting Cancun annually for... More 

Helpful?
1 Thank WheelsAndNerbs
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent visit. We always strive to provide our guests with the highest satisfaction levels and we're glad to learn we've achieved this goal with you. It will be our pleasure to welcome you back during your April 2017 trip. Warm Regards. More 

Mossbank, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We went with another couple and had a great time at this resort. Bee had a large suite with a separate bedroom & living room with large balcony. Great beach, great pool & swim-up bar and the proximity to restaurants and the seafood restaurant just down the road from the hotel was great. Lobster dinner was awesome at the attached... More 

Helpful?
Thank danglasser
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited to read your review and learning we've achieved our goal of providing our guests with the... More 

Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I could not recommend this resort highly enough. We purchased the all-inclusive deal and it was perfect. The resort is absolutely beautiful and we had an ocean view villa which was just amazing. The pools are simply gorgeous. The food options were amazing and you never went hungry. The only tip I would provide is ensure you either have small... More 

Helpful?
Thank Jammo76
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Member, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We're certain that TripAdvisor's Community will find your insights useful when planning their upcoming vacation to Mexican Caribbean. We thank you for your continued loyalty and we can't wait to have you back on your next visit... More 

Olathe, Kansas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited from our timeshare unit at the Royal Islander on several of the days we were in Cancun (free bus service from all of the Royal properties to the others) ..... incredible pool, daily afternoon pool bar happy hour, good food, clean showers, and plenty of pool toys to use!

Helpful?
1 Thank zdmtravel
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Zdmtravel. Thank you for taking time to post about our resort. We are glad to learn you've enjoyed the infinity pool which we agree, it does look amazing and gives you that infinity sensation. We are glad to learn you've enjoyed your Royal Islander timeshare and had the chance to visit The Royal Sands during your stay. We look... More 

sylavania, oh
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just spent two fabulous weeks at the Royal Sands in Cancun. It's our favorite spot in Mexico. The facility has everything needed.........sports and pool bars, a grocery store and a spa. The staff is outstanding from Marcello and Robert our bellman to Gerry who was our favorite waiter, they were all outstanding! Can't wait to visit the Royal Sands the... More 

Helpful?
Thank thesuperchief
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We always strive to provide our guests and visitors with the highest satisfaction levels and we're glad to learn we achieved this goal with you. We¡ll make sure to personally praise Marcelo, Robert and Gerry for leaving such a nice impression in you. We're glad to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had never been to Cancun and our week long stay at Royal Sands Resort has won us over. This resort was wonderful. The staff were all very friendly, helpful and fun! Everyone works very hard to make your stay the best. The grounds were lovely with gardens and landscaping. Everything was very well kept. The entire resort was the... More 

Helpful?
Thank Pat S
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Pat, Thank you for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We're glad to learn you took advantage of the off-site restaurants included in your REFINE All Inclusive Package. We know TripAdvisor's community will appreciate your... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for a week & had an amazing time. We have a toddler so it was perfect for us. No entertainment like a hotel, but we knew that when booking. Liked it so much we bought a unit & will be coming back every February!

Helpful?
Thank jlc1279
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear jlc1279, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your stay and we look forward to welcoming you again next February. Warm Regards. More 

Cape Carteret, North Carolina, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have been members of the Royal Resorts for many many years. This was our first time at the Royal Sands. We had a great time! Probably the best was our first experience with the turtle migration. I never received a full night's sleep as I got up at least 3 or 4 times during the night to see what... More 

Helpful?
2 Thank Patricia R
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Patricia, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We are aware that turtle nesting season is one of the most magical times in Cancun and we're glad to learn you've enjoyed it during your recent visit. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $234 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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