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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,824 Reviews from our TripAdvisor Community

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Le Claire, Iowa
Reviewed yesterday NEWvia mobile

This is our 3rd time visiting the Royal Sands. We love it, the beach is one of best on the Gulf of Mexico, the food is fabulous and there are restaurants off site which are wonderful and included in your all inclusive package. Last but not least the staff is super friendly they go out of their way to make...

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Helpful?
Thank Marti A
Ankeny
Reviewed 2 days ago NEW

The service is top notch. This resort knows how to make a person feel at home and pampered. Highly recommend this resort in Cancun for an outstanding vacation with family and friends. The grounds are well tended and the food is delicious. You will not be disappointed choosing the Royal Sands as your next destination to Cancun.

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Helpful?
Thank garyg495
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Gary: Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay at Royal Resorts and we look forward to welcoming you back soon. Warm regards.

Ammon
Reviewed 2 days ago NEW

Our stay was glorious and the accommodations were amazing. The only thing that was irritating was how many times our personal concierge pressured us about participating in a time share presentation. I found myself having to sneak through the lobby so he didn't catch me.

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Helpful?
Thank nateusprime1268
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that you enjoyed your stay. We apologize if your concierge was too eager to reserve a spot for you on one of our presentations. These optional presentations are a great way to...

Lenexa, Kansas
Reviewed 3 days ago NEW

We stayed at the Royal Sands for two weeks again this year from March 4-March 18. We have stayed at the Royal Sands for almost 15 years now and wouldn't think about staying anywhere else while we are in Cancun. The service is incredible and the resort always seems to be brand new. Tireless workers and management.

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Helpful?
Thank James M M
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear James, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Gallatin
Reviewed 4 days ago NEW

The Royal Sands is centrally located in the Hotel Zone of Cancun. The resort is beautiful and well kept. The staff are friendly and helpful. The beach is amazing! Please note that the surf in this area can get pretty rough, soI wouldn't recommend allowing small children in the ocean at this site. However, the pools are gorgeous and the...

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Helpful?
Thank beverlyh542
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Beverly, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Windsor
Reviewed 4 days ago NEW

Nice clean resort with modern updated facilities and great pools. The location right on the beach is second to none and also places the resort within walking distance of several nice malls as well as lots of top end restaurants.

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Helpful?
Thank Thomas W
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Thomas, Thank you for taking time to post about our resort. We always take pride in our resort's cleanliness and we're glad to learn you've noticed it during your recent stay. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Grand Rapids
Reviewed 5 days ago NEW

Great time! A day pool or beach side is heaven and pool bartender Luis Jimenez is St Peter!! The weather was nearly perfect. All of the staff were bilingual and did all they could to make our stay as perfect as the weather.

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Helpful?
Thank shannonlU4187VC
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Shannon and Mike, Thank you for taking time to post about our resort. We'll make sure to personally praise Luis for leaving such a nice intention in you. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Hanover Park, Illinois
Reviewed 6 days ago NEW

We had 2 one bedroom units, in the L building. Ocean view overlooking the more quiet pool, which had a pool bar. Also had the larger kids pool which was perfect for our almost 3 year old granddaughter. The other pool area has 2 pool bars and that is where the music and games are. Food and drinks were great...

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Helpful?
Thank gms0808
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We aim to offer our guests a family-friendly environment with activities suitable for all ages. We're glad to learn we've achieved this goal....

Reviewed 6 days ago NEWvia mobile

The hotel swimming pools and beach were breathtaking. You can get drinks and food by the pool but the service at the bar was very slow and the bartenders refused to pay attention to us inspite of having the all-inclusive band. Sister hotels of this hotel have some amazing restuarants that offer good quality food and drinks. The location of...

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Helpful?
Thank Ayushikothari8
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We always strive to provide our guest with the highest satisfaction rates and we regret not achieving this goal with you. Rest assured the behavior you described is not encouraged nor promoted by Royal Resorts. We appreciate your feedback and we're sharing your comments with the appropriate channels...

Reviewed 1 week ago NEW

I love this place! I did not want to leave. I was there for 7 days with 3 other friends. Our place had two master bedrooms each with their own bathrooms, marble flooring, a kitchen, front room with t.v. and stereo, and a balcony with a table and four chairs. The staff is very helpful and very friendly.We were within...

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Helpful?
Thank sweetpea1066
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $229 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travelers.
411 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This resort is absolutely beautiful! The villas are spacious and offer amazing views of the resort and ocean.”
 of 5 bubbles garyg495, 2 days ago | Read review
“There isn't a bad room in this resort. It was built so that the hallways face the street and the lagoon while the rooms face the ocean.”
 of 5 bubbles thomaswQ1132EQ, 4 days ago | Read review
“Phase 2 is the quieter of the 2 phases. Ocean front villas are also quiet.”
 of 5 bubbles PennyB784, 1 week ago | Read review
“All rooms have nice view, Phase 2 is quieter.”
 of 5 bubbles AdventureMOM, 1 week ago | Read review
“Rooms are getting a little old but still very comfortable. Not enough plug points. ”
 of 5 bubbles dsn2282, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question