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The Royal Sands All Suites Resort & Spa

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Kukulcan Boulevard Km 13.5 Cancun Hotel Zone, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
23 people are viewing this hotel
Hotel direct offer!Package deal
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$294
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Free cancellation until 11/01/21
Hotels.com
$276
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Free cancellation until 11/01/21
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Traveler (4775)
360
Panoramas (13)
Pool & Beach (1469)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Sands All Suites Resort & Spa
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 263 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Royal Sands Resort & Spa All Inclusive is a beachfront resort located in the heart of Cancun’s Touristic Hotel Zone. It is a great location overlooking the sandy beaches and the most amazing turquoise shoreline of the Caribbean Sea. The Royal Sands Resort & Spa All Inclusive includes unlimited food and beverages, spacious, fully furnished villas and Suites that will make your stay a memorable and enjoyable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Billiards
Entertainment staff
Fishing
Patio
Table tennis
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
10Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
7659Reviews756Q+A100Room tips
Traveler rating
  • 5,368
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  • 522
  • 197
  • 149
Time of year
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Popular mentions
CVolcic6 wrote a review Today
Colorado Springs, Colorado1 contribution
Every individual who worked there was extremely kind and helpful. They treated you as if you were family. Fernando (evening waiter at La Veranda) and Pablo (morning waiter at La Veranda) were two of the most genuine guys I've ever met. Highly recommend overall!
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Michael K wrote a review Jul 27
5 contributions
Miguel Chavez was our server on most days and always did an excellent job making us feel comfortable. He even got lattes for my wife which were not in the menu. The kids loved the kids club as always.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded yesterday
Dear michaelkG602UJ, Thank you so much for taking the time to review your recent stay with us. It's wonderful to see that you were able to enjoy yourselves around the resort and that the staff especially Miguel Chavez made you feel right at home. We hope to see you again soon! Warm Regards
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Clifton W wrote a review Jul 26
1 contribution
These chairs have been empty since 8am. Reported to security they just shrugged and kept walking. We have been owners of 3 units for many years. Here now!!!! Shame , own Royal Sands. Just not up to is usual standards
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Date of stay: July 2021Trip type: Traveled with friends
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Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded yesterday
Dear 65Cliftonw, Thank you for taking the time to post about our resort. We are sorry to learn your experience at The Royal Sands has not been the best because of this pool chair situation. We do have a policy about this and we'll make sure that our security department is enforcing it correctly. We look forward to welcoming you next year at your home away from home. Warm Regards.
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Kjorgensen13 wrote a review Jul 23
Las Vegas, Nevada1 contribution
The cleanest, most fun, prettiest resort we’ve ever been to. If you’re debating where to stay. Stay here at the Royal Sands! Family friendly, nicest staff, 24 hour room service food is delicious. AMAZING beach just a few feet from your room.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
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Location
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Cgneco wrote a review Jul 23
1 contribution
I have been a member of the Royal Sands for about 20 years. Before we arrived, I secured transportation from Thomas More and made arrangements for our COVID tests that were required for re-entry into the US, and offered at the premises, free of charge. I am always stunned at the breathtaking views upon our arrival at the resort! The Royal Sands is absolutely my favorite place in Cancun. My unit is the 2-bedroom unit on the 7-floor with views of the pool and ocean. There is a balcony that extends from the master bedroom to the living room and a separate balcony for the lock-out portion of the unit. The cleaning service was excellent as usual. This year, we opted for the All-Inclusive meal plan. This included unlimited room service, drinks, restaurants (on- and off-site), and the pool bar. We had fine cuisine at El Conquistador located at the Royal Islander Excellent!! My sisters and I had a wonderful time. We will be back next year. The reason for my lower than perfect rating this year is that, while COVID protocols were posted everywhere, they were not strictly enforced. I did not always feel safe participating in the indoor events/activities. Karaoke was super crowded and masks were not enforced. Same for salsa classes. We mostly enjoyed ourselves at the pool and on the beach. We still had a great time. Highly recommend, especially when COVID is no longer a threat.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 3 days ago
Dear Cgneco, Thanks so much for writing a review about The Royal Sands. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we have been achieving this goal with you for 20 years. We thank you for your continued loyalty and we're sharing your comments with the appropriate channels. We can't wait to have you back on your next visit to your home away from home. Warm Regards.
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PRICE RANGE
$132 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal sands hotel cancun, royal sands cancun, cancun royal sands resort, royal sands resort cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
680
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Frequently Asked Questions about The Royal Sands All Suites Resort & Spa
Which popular attractions are close to The Royal Sands All Suites Resort & Spa?
Nearby attractions include HRoof (0.4 miles), La Casa del Habano (0.5 miles), and Playa Marlín (0.5 miles).
What are some of the property amenities at The Royal Sands All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Sands All Suites Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Royal Sands All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Sands All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Sands All Suites Resort & Spa?
Conveniently located restaurants include Harry’s, Ilios Greek Estiatorio Cancun, and La Buena Barra Cancun.
Are there opportunities to exercise at The Royal Sands All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Royal Sands All Suites Resort & Spa have an airport shuttle?
Yes, The Royal Sands All Suites Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Sands All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Sands All Suites Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Sands All Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.