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Kukulcan Boulevard Km 13.5 Cancun Hotel Zone, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Panoramas (13) Pool & Beach (1468)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Sands All Suites Resort & Spa
More questions?
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#19 of 252 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Royal Sands Resort & Spa All Inclusive is a beachfront resort located in the heart of Cancun’s Touristic Hotel Zone. It is a great location overlooking the sandy beaches and the most amazing turquoise shoreline of the Caribbean Sea. The Royal Sands Resort & Spa All Inclusive includes unlimited food and beverages, spacious, fully furnished villas and Suites that will make your stay a memorable and enjoyable experience.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Billiards
Entertainment staff
Fishing
Patio
Table tennis
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
Location
Full view
75Somewhat walkable
Grade: 75 out of 100
48Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
Contact
Kukulcan Boulevard Km 13.5 Cancun Hotel Zone, Cancun 77500 Mexico
Name/address in local language
Getting there
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7,465Reviews747Q+A100Room tips
Reviews
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Popular mentions
An excellent place to take your family on vacation, very good measures for COVID-19. They need to work on the service in the pools, waiters take too long to bring beverages. The price for the all inclusive is a little to high vs the quality of food and beverages.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
+1
Stayed here for a getaway. The room was clean and the room I booked a ocean view with two double beds, just keep in mind that you might have to change rooms on Saturday,but was given the same type of room. The restaurants are okay, breakfast was good at the buffet. The stay was great no noise, just the beautiful sound of the ocean.
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Date of stay: April 2021Trip type: Traveled with family
Helpful
This was our first time staying at the Royal Sands. The experience was in line with our previous vacations at the Royal Resorts, excellent. The property was booked at 82% occupancy while we were there. It was very full at the pool and some of the restaurants. I am glad it was not at 100% occupancy, as it would not have been so enjoyable.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The hotel itself is nice. There were things we really liked and then areas that we were not so fond of. That being said, we typically do not do all inclusive as we feel the value and quality is not there but we decided to give it a try since we have teen boys that like to drink and eat a lot. we had to do it since we traded in through II. Was nice to give the boys the experience of all inclusive but the quality really was lacking. we definitely will go back to resort stays that are not required all inclusive. Below are some pros and cons for us during our stay. Pros: Rooms were very nice, spacious (we had a 2 bedroom) and the maid service we really good. wonderful views from balconies Great beach area Beautiful pools Staff were very attentive Covid sanitation was spot on. They did a great job! They have sailboats to use which was enjoyable Mexican theme night was pretty good Cons: Slow food and drink service. For all inclusive way too many sur charges and not enough restaurants to choose from.. the food for us was usually below average (expect the steak house at Royal Islander.. but then again entire meal was a surcharge since they only had like 5 items on menu that were not!) Having to use the shuttle to go to sister properties to eat was a pain, the shuttle schedule was not always convenient to reservation times. we choose to take the city bus a few times. if this resort plans to offer all inclusive they need to make it better. Buffet food was just average, Captain Cove was horrible food a service. Hacienda Sisal was good but not great. Drinks are super super weak Overall, it is a nice resort. The all inclusive part and lack of quality with it is what turned us off to some of our stay..…
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Date of stay: April 2021
Value
Cleanliness
Service
Helpful
+1
Great time at this resort. Beautiful beaches, great food, location, and wonderful staff. Our lifeguard Leocadio Jimenez Nazario (LEO)was the best! He kept us safe and always helped with the Ocean report. We can’t wait to come back! Brett Galambos and Joyce Tomlinson
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Karla M, Other at The Royal Sands All Suites Resort & Spa
Responded 2 days ago
Dear Brett and Joyce, Thank you for your review. We are happy to hear you enjoyed The Royal Sands and that Leo made your beach experience fun and safe. We look forward to welcoming you back soon!
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PRICE RANGE
$132 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal sands hotel cancun, royal sands cancun, cancun royal sands resort, royal sands resort cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
680
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Claim Your Listing Frequently Asked Questions about The Royal Sands All Suites Resort & Spa
Which popular attractions are close to The Royal Sands All Suites Resort & Spa?
Nearby attractions include HRoof (0.4 miles), La Casa del Habano (0.5 miles), and Playa Marlín (0.5 miles).
What are some of the property amenities at The Royal Sands All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Sands All Suites Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Royal Sands All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Sands All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Sands All Suites Resort & Spa?
Conveniently located restaurants include Harry’s, La Buena Barra Cancun, and Cenacolo Zona Hotelera.
Are there opportunities to exercise at The Royal Sands All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Royal Sands All Suites Resort & Spa have an airport shuttle?
Yes, The Royal Sands All Suites Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Sands All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Sands All Suites Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Sands All Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.