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Kukulcan Boulevard Km 13.5 Cancun Hotel Zone, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (13) Pool & Beach (1460)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Sands All Suites Resort & Spa
More questions?
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 244 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Royal Sands Resort & Spa All Inclusive is a beachfront resort located in the heart of Cancun’s Touristic Hotel Zone. It is a great location overlooking the sandy beaches and the most amazing turquoise shoreline of the Caribbean Sea. The Royal Sands Resort & Spa All Inclusive includes unlimited food and beverages, spacious, fully furnished villas and Suites that will make your stay a memorable and enjoyable experience.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Billiards
Entertainment staff
Fishing
Patio
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Salon
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
46Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
Contact
Kukulcan Boulevard Km 13.5 Cancun Hotel Zone, Cancun 77500 Mexico
Name/address in local language
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Rental CarsSee rental cars from $5/day
7,270Reviews735Q+A100Room tips
Reviews
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Popular mentions
Pool cold, front desk rude, room never ever ready..you will wait wait wait Maids clean your room excellent..you can eat off the floor Laundry excellent very inexpensive..Photographers Diego and Maria are the best in the business. Take advantage of them taking free pictures of your family they do an absolutely incredible job end it says service I put excellent cloud Lucidious excellent value excellent location excellent sleep quality I put terrible rooms excellent
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
From arrival to departure, the royal sands people are just plain pleasant and helpful. From Irving and Elisabeth in La Veranda to Alejandro at the front desk to David and Brenda in concierge. Thoroughly enjoyed our relaxing beach week.
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Extra measures taken by the resort. We got a kit in the villa with masks and gels for our hands and were offered more when necessary. Some activities were reduced, but others were brought outside. Family oriented resorts with kids clubs. We come back over and over. Walking distance from lots of restauranrs, mall, spa, transportation. Beautiful beach and pools.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
+1
We had the pleasure of staying at Royal Sands for two weeks in January 2020. This was our second trip to Cancun and first stay at Royal Sands. We are snowbird retirees splitting our time between Maine & Florida. We chose Royal Sands because of the beach. It has a fantastic waterfront with great waves! The property is large and extremely well maintained. Service staff are spectacular. There are basically three types of unit: suite which is a one bedroom (king bed), living area, full kitchen, bathroom, big closet and huge balcony. Next is the lockoff, which is laid out like a typical hotel room with two full beds and a bathroom, plus a kitchenette and tiny unusable balcony. Together those two combine to be a two bedroom villa. Royal Sands is laid out in two phases. The original, phase one, is a bit larger than phase two. Both are horseshoe shaped which seems to channel the ocean sounds in like an amphitheater. Some balconies get sun most of the day but we carefully requested the shady side – and loved it. Pools were cool when we were there and we got in only briefly twice. They are beautiful and very inviting. We hope to return during warmer weather. We had one week without all inclusive and one week with it. We enjoyed both ways. We liked having a relaxing breakfast on our balcony then eating out mid afternoon when we were on our own. On the AI, we’d eat out three meals a day, plus drank more than we needed, so we are inclined to pass on all inclusive next time (we are owners, so we have that option.) Recreation staff were busy offering music, bingo, water aerobics, etc. The sports bar had karaoke some evenings and ball games others (but closed too early to see the end of the game!) Because the resort was limited to 60% occupancy due to covid-19, beach chaises and palapas were generally available. At times, guests express frustration with unoccupied chaises that are claimed. The deck crew were awesome about checking room numbers as you claim chaises. Food…I had pre-ordered breakfast and snacks from the Royal Market, then we walked to Solana (?) for some variety. Week one we cooked our own breakfast, then mostly ate light from LaVerandah. I had the lime soup and shrimp tacos pretty much every day. Week two we tried a lot of restaurants. Best experience was El Conquistador – service was amazing. Gotta order the flaming coffee just to watch them make it. We reserved Sunday night because a guitarist was performing and we loved him. Then we had a waterside table for sunset at Captain’s Cove. The view was wonderful and we all loved the clam chowder. I particularly enjoyed our evening @ La Trattoria and The Royal Cancun. We dined three times at Hacienda Sisal because we didn’t have to take the shuttle. Some foods we enjoyed a lot and others not so much. The shrimp tostada was my favorite. Music Tuesday and Thursday was wonderful. Carefully plan timing for off site dinner reservations so you don’t waste a lot of time waiting on the shuttle. We booked a catamaran tour to Isla Mujeres. It was a gray, drizzly day and the water was cool. But we enjoyed the sail over, getting into the water, OK lunch served and plenty of adult beverages. Three hours on Isla Mujeres was too much to do nothing and not enough to do something. So it was OK..not sure I’d recommend it and I wouldn’t do it again. We took the city bus to the flea market. It’s $1 US each way. Bus was missing some windows and back door wouldn’t close. Seats were wet from the rain coming in the broken windows. The few other passengers were all masked. I appreciated (and tipped) the driver advising us of the stop for the flea market (and again when we got back to Royal Sands.) My goal was to track down the flesh eating fish pedicure experience. A local guided me to a storefront spa and I tipped him for his time and helpfulness. We had a wonderful 20 minute foot tickling experience and picked up some souvenirs we didn’t need. It’s a big resort and no matter what you do, there’s a lot of walking. Choose your footwear carefully.…
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Date of stay: January 2021
Rooms
Location
Service
Room Tip: If you prefer a shady balcony, book towers B, C or D in phase I or towers J & K in phase II.
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1 Helpful vote
Helpful
Just returned home from a week stay with the all inclusive package. Had no fear of Covid at all at this resort. The staff was continually cleaning. Sanitizing everything. Staff was fun & entertaining, food was great! They could offer a greater selection of wine included with the all inclusive package, otherwise you could purchase different types, but who wants to purchase on an all inclusive? Captain's Cove, Conquistador & the buffet were amazing! We ate one the Asian themed night at the buffet and it was top notch. Waiters around the pool were taking great care of us with drinks & food. Rooms were very nice, the bathrooms could be remodeled, outdated looking. I would definitely go back!
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 3 days ago
Dear Pamela, Thank you so much for your review. At Royal Resorts the health and safety of our guests and employees is our top priority. We have always operated to the highest cleaning and sanitation standards, but to meet the current pandemic challenge, we have raised our standards to a whole new level. It's very rewarding to learn that you noticed our efforts and that you were able to enjoy a relaxing vacation with us. We appreciate your feedback and we look forward to seeing you again during your next visit to the Mexican Caribbean. Warm Regards.
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PRICE RANGE
$132 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal sands hotel cancun, royal sands cancun, cancun royal sands resort, royal sands resort cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
680
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Claim Your Listing Frequently Asked Questions about The Royal Sands All Suites Resort & Spa
Which popular attractions are close to The Royal Sands All Suites Resort & Spa?
Nearby attractions include HRoof (0.4 miles), La Casa del Habano (0.5 miles), and Playa Marlin (0.5 miles).
What are some of the property amenities at The Royal Sands All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Sands All Suites Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Royal Sands All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Sands All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Sands All Suites Resort & Spa?
Conveniently located restaurants include Harry’s, Cenacolo Zona Hotelera, and La Buena Barra Cancun.
Are there opportunities to exercise at The Royal Sands All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Royal Sands All Suites Resort & Spa have an airport shuttle?
Yes, The Royal Sands All Suites Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Sands All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Sands All Suites Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Sands All Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.