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12/24/2017 12/25/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
    Lowest prices for your stay
    12/24/2017 12/25/2017
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    Traveler (7725)
    Pool & Beach (1410)
    Room & Suite (1131)
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “rock star” (167 reviews)
    “zen restaurant” (110 reviews)
    “rock spa” (83 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 40% off room rate
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (10,241)
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    1 - 5 of 6,213 reviews

    Reviewed today

    We stayed at this lovely establishment for 2 weeks in December. Upon booking I was reading a lot of reviews of basically all top 20 hotels in Cancun, finally landing on The Hard Rock as it to me seemed to be a perfect alternative, catering...More

    Thank Benjaminsweden
    Reviewed yesterday

    Me and my husband have just returned from a 2 week stay here, from arriving, our luggage was all taking to our room, check in was quick and easy. Our room was a deluxe gold looking onto a side view of the beach, was clean...More

    Thank carol h
    Reviewed yesterday

    Just returned from a lovely holiday at Hard rock Cancun . It has so much to offer , Firstly the entertainment team were by far the best I have ever come across , Pink vale , Mc falcon , JJ , Sexy Erika and Oscar...More

    Thank VISHALI K
    Reviewed yesterday

    Just a great 5+-star experience -- many thanks to the following folks who helped make our annual stay so much more wonderful -- SANTOS & DAMIAN waiters at Zen, PACO & ROMERO - out mayordomos, CARLOS the manager at Ipanema, SAMMY FROM MIAMI of the...More

    Thank Stew S
    Reviewed 2 days ago

    If you want to relax this is the right place! The hotel provides a 5 star hotel service and with an all inclusive experience. I strongly recommend your stay in hard rock hotel! Book your trip without any fear and enjoy it!More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Maycon T
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded yesterday

    Hello Maycon T, Thank you so much for sharing your latest experience at Hard Rock Hotel Cancun. I'm pleased to learn that you could fell the Rock Star service that our hotel takes pride on provide to all our incoming guests. Thank you so much...More

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    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Center with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    • Price range
    • $409 - $886 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #17 Family Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Agoda, Hotels.com, Hotwire, Orbitz, Travelocity, HotelsforEveryone, Cancelon, getaroom.com, Evoline ltd and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveler (7725)
    Pool & Beach (1410)
    Room & Suite (1131)
    Dining (781)
    Hotel & Grounds (4787)
    Family and Play Areas (120)
    Bathroom (38)
    Business Center & Event Rooms (33)
    Sponsored by:
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    Ask a question
    Questions & Answers
    December 9, 2017|
    AnswerShow all 3 answers
    Response from LuisTA12 | Property representative |
    Hello pseveran, Thank you so much for contact with Hard Rock Hotel Cancun. Regarding your question to make dinner reservations the resort does count with the "First Come - First Serve" modality, hence this help all our... More
    Google Translation
    Jenny A
    December 7, 2017|
    Response from LuisTA12 | Property representative |
    Hello Jenny A, thank you so much for contact with Hard Rock Hotel Cancun. Currently energy drinks are not part of our all- inclusive, but you'll be able to find them in our hotel shop. Kind regards.
    Google Translation
    December 6, 2017|
    Response from LuisTA12 | Property representative |
    Hello Winstonsmom, Thank you so much for contact with Hard Rock Hotel Cancun and for your interest in our hotel. We recommend to visit our web site to learn more about the costs for our little rock stars. Kind regards.
    Google Translation
    Room Tips
    "Sea view is recommended, the view is amazing."
    Read review
    "Beach side has morning sun, laguna has sunset views."
    Read review
    "Ocean view with balcony is great."
    Read review
    "Rock Royalty level is the best!"
    Read review
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