We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
06/04/2017 06/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
    Save
    Savings alert: 22% below average rate
    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $543
          $383
          Great Deal
          $446
          $543
          Traveler (7110)
          Pool & Beach (1359)
          Room & Suite (1095)
          Le Blanc Spa Resort
          5,705 reviews
          #1 of 180 hotels in Cancun
           
          Paradisus Cancun
          8,908 reviews
          #23 of 180 hotels in Cancun
           
          Beach Palace
          5,775 reviews
          #13 of 180 hotels in Cancun
           
          Secrets The Vine Cancun
          8,191 reviews
          #3 of 180 hotels in Cancun
           
          Overview
          • Excellent72%
          • Very good17%
          • Average6%
          • Poor2%
          • Terrible1%
          Travelers talk about
          “rock star” (228 reviews)
          “rock spa” (76 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Tennis Court
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Cancun
          Special Price: ONLINE EXCLUSIVE: 35% off
          {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
          Le Blanc Spa Resort
          5,705 reviews
          #1 of 180 hotels in Cancun
           
          Paradisus Cancun
          8,908 reviews
          #23 of 180 hotels in Cancun
           
          Beach Palace
          5,775 reviews
          #13 of 180 hotels in Cancun
           
          Secrets The Vine Cancun
          8,191 reviews
          #3 of 180 hotels in Cancun
           
          Rooms
          Jun 4Jun 5
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from $383.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "24163aa4e1a94464a8d099d30d8b0a2b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"24163aa4e1a94464a8d099d30d8b0a2b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":543,"lowestMetaPrice":383,"additionalPartner":false,"highestMetaPriceDisplay":543,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":543,"lowestMetaPrice":383,"highestMetaPriceDisplay":543,"hotelName":"Hard Rock Hotel Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI0MTYzYWE0ZTFhOTQ0NjRhOGQwOTlkMzBkOGIwYTJiIiwiQUlLIjoiZmJiMTA3MjZhODUzNDgzMTlhNDcyYzRlMTYzMjViNTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/04/2017", "checkOut": "06/05/2017", "lowestPrice": "$383", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78341751":"PricelineIB","109237933":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (8,968)
          Traveler rating
          Traveler type
          Time of year
          Language
          • More languages

          1 - 5 of 8,968 reviews

          Reviewed yesterday

          Excellent service, amenities, and choices for all types to have a killer time. We went here on our honeymoon and could relax, or party. The food was excellent, the service exemplary. All inclusive is the way to go.

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank Christopher B
          Reviewed yesterday

          My husband and I were booked at the RIU palace Cancun to celebrate our first wedding anniversary. The travel company screwed up and cancelled our booking so when we showed up at the airport the did not have our flight reservation or resort reservation We...More

          Thank Tiffani G
          Reviewed yesterday

          Our room facing the ocean was perfect for two people. Ramon was our butler who provided absolutely fantastic service beyond what we asked from him. Ramos took exceptional care of us when we were on the beach which was our favorite spot as it is...More

          Thank Jerry S
          Reviewed yesterday

          Staff and facility was great top notch service. The vacation planer was also very helpful and easy to work with. I love the resort credits easy to use and help with the excursions and experience. Would come back.

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank A9419ZFanthonyg
          Reviewed yesterday

          The customer service was great, the food was on point and the atmosphere was perfect. I can't stress the exceptional customer service. The only thing I had to worry about was waking up, everything else was taking care of. The staff engaged the guest at...More

          Review collected in partnership with this hotel
          Thank Blacktuna79
          Le Blanc Spa Resort
          5,705 reviews
          #1 of 180 hotels in Cancun
           
          Paradisus Cancun
          8,908 reviews
          #23 of 180 hotels in Cancun
           
          Beach Palace
          5,775 reviews
          #13 of 180 hotels in Cancun
           
          Secrets The Vine Cancun
          8,191 reviews
          #3 of 180 hotels in Cancun
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Business Center with Internet Access
          • Free Parking
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • $387 - $1,062 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 On the Beach Hotel in Cancun
          • #9 Luxury Hotel in Cancun
          • #9 Spa Hotel in Cancun
          • #9 Top resorts Hotel in Cancun
          • #18 Business Hotel in Cancun
          • #21 Family Hotel in Cancun
          • #22 Romantic Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 598
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Hotwire, Travelocity, TravelUp, Booking.com, Cancelon, Priceline, HotelsforEveryone, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Cancun Palace Hotel Cancun ,
          • Cancun Palace Resort ,
          • Palace Hotel Cancun ,
          • Cancun Palace Cancun
          Add Photo Photos
          Traveler (7110)
          Pool & Beach (1359)
          Room & Suite (1095)
          Dining (717)
          Hotel & Grounds (4329)
          Family and Play Areas (115)
          Bathroom (37)
          Business Center & Event Rooms (33)
          Nearby
          Sponsored by:
          Secrets The Vine Cancun
          8,191 reviews
          .12 miles away
           
          Sandos Cancun Luxury Resort
          4,062 reviews
          .19 miles away
           
          JW Marriott Cancun Resort & Spa
          4,124 reviews
          .19 miles away
           
          Golden Parnassus All Inclusive Resort & Spa Cancun
          6,002 reviews
          .24 miles away
           
          Nearby Restaurants
          Restaurante Careyes
          128 reviews
          .43 miles away
          Tempo by Martin Berasategui
          896 reviews
          .45 miles away
          Puerto Madero Cancun
          3,349 reviews
          .23 miles away
          Harry's
          2,777 reviews
          .20 miles away
          Nearby Attractions
          Museo Sensorial del Tequila
          167 reviews
          .96 miles away
          Kukulcan Plaza
          639 reviews
          .93 miles away
          AquaWorld
          3,146 reviews
          .46 miles away
          Fish Spa Mexico
          491 reviews
          .44 miles away
          Questions & AnswersAsk a question
          Aidanryland
          Is every guest supposed to receive a beaded bracelet when checking in? I saw many people wearing them but we were never offered one.
          May 23, 2017|
          What is your answer?
          Posting guidelines
          Submit
          yvonneholden
          Hi my Husband and I are coming to stay at HRHC in a couple of weeks... we are traveling from the uk. We were wondering what currency is best to bring Dollars or Pesos? What do the staff prefer for tips pesos or Dollars? Thanks really looking forward to coming here for my birthday.
          May 23, 2017|
          What is your answer?
          Posting guidelines
          Submit
          Nadia T
          Hi !! Do you all provide transportation shuttle service from the airport to the hotel ?
          May 22, 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear Nadia T, We work with a transportation company called On Tour, I will gladly put you in contact with them by private message. Rock On!
          1
          Vote
          Google Translation
          Room Tips
          "we had an ocean view double. the view was amazing although we would have preferred a King bed"
          Read review
          "We like the 8th floor on the end."
          Read review
          "ocean view at night and the morning sunrise are captivating"
          Read review
          "Sixth floor room was great, we had the Caribbean view! Our housekeeper was so creative - she used the sheer..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing