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    Beach Palace

    Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
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    10/8/2017 10/9/2017
    $714
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    Traveler (5026)
    Pool & Beach (1300)
    Storyboard
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    Overview
    • Excellent71%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “sky bar” (630 reviews)
    “wok restaurant” (109 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Beach Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,133)
    There are newer reviews for Beach Palace
    See the most recent reviews
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    2,031 - 2,035 of 4,952 reviews

    Reviewed March 20, 2015

    This hotel is far form what it states. first of all it is expensive for what you get!. lests start with the pros that are fewer. pros, clean and spacious room. beautiful beach. that's it! cons: At check in the lobby people are slow, they...More

    8  Thank momof3ninas
    Response from Luis O, Director General at Beach PalaceResponded March 24, 2015

    momof3ninas: You reported you got sick to our front desk manager, our public realtions director tried to find you in your room, left a message you never answer. You are right, we are not allowed to refund anything if there is no strong reason for...More

    Reviewed March 19, 2015

    The food was well above our expectations and the service was fantastic, everyone is willing to help and with a smile, always felt confortable. The room was simply fantastic with a nice ocean view and ameneties were high end, none of the cheap stuff you...More

    1  Thank Centaur0405 .
    Response from Luis O, Director General at Beach PalaceResponded March 20, 2015

    Dear Centaur0405: Thank you very much for sharing your thoughts!! its great to serve guests as you ando your family!! I hope we can have you back at the Beach Palace! Luis Ojeda General Manager

    Reviewed March 19, 2015

    Awesome customer service as soon as you arrive at the hotel. The employees are awesome and made my vacation so much better. I was worrying about the crowd but it was a great mixture. Esteban was excellent.More

    Thank jim734790
    Response from Luis O, Director General at Beach PalaceResponded March 20, 2015

    Dear jim734790: Thank you very much for a short but helpful review, its been a pleasure hosting you at the Beach Palace, Esteban will be very happy to know that you mentioned him on your review!! I hope I can see you back soon!!! Luis...More

    Reviewed March 19, 2015

    I was first a guest of Beach Palace in November of 2011 when I attended a friend's wedding. The accommodations, staff, variety of activities, relaxing environment, and cleanliness were all remarkable. So much so that I decided to celebrate my 29th birthday there in March...More

    1  Thank Rebecca S
    Response from Luis O, Director General at Beach PalaceResponded March 27, 2015

    Dear Rebecca S: Thank you very much for choosing us in this "solo!" vacation, its great to see that you hada a great time with us. I hope you can comeback again son, either solo or with somebody else!! All the best for you!! Luis...More

    Reviewed March 19, 2015 via mobile

    Totally the best hotel. Staff works pretty good! Location is perfect. The Japanese restaurant was the best. Our waiter Julio and the manager Rosy they two were the best. I am glad we booked our stay with them. The only issue that they had was...More

    5  Thank Sino U
    Response from Luis O, Director General at Beach PalaceResponded March 23, 2015

    Dear Sino U: Thank you very much for choosing us in your last vacation in Cancun!! I am very happy that you enjoyed our oriental restaurant as well as our staff service, its a pleasure to have guests as you!! I hope we can have...More

    Le Blanc Spa Resort
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    5,388 reviews
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $335 - $728 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Cancun
    • #3 Romantic Hotel in Cancun
    • #7 Family Hotel in Cancun
    • #15 Top resorts Hotel in Cancun
    • #16 On the Beach Hotel in Cancun
    • #16 Luxury Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, BookIt.com, Booking.com, Expedia, Travelocity, Hotwire and getaroom.com so you can book your Beach Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Beach Palace Cancun ,
    • Beach Palace Hotel Cancun ,
    • Beach Palace Resort
    Add Photo Photos
    Traveler (5026)
    Pool & Beach (1300)
    Room & Suite (1246)
    Dining (450)
    Hotel & Grounds (2426)
    Family and Play Areas (58)
    Business Center & Event Rooms (32)
    Bathroom (23)
    Nearby
    Sponsored by:
    Le Blanc Spa Resort
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    .93 miles away
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,388 reviews
    .32 miles away
     
    Hyatt Zilara Cancun
    5,816 reviews
    .45 miles away
     
    Live Aqua Beach Resort Cancun
    9,177 reviews
    .50 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kieran R
    September 18, 2017|
    AnswerShow all 2 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Kieran R, Thank you so much for sharing your question with us! Definitely, if an important game of your interest is being broadcast on a channel we have available, our staff from the Sports Bar will be happy to... More
    0
    Votes
    xsopht
    September 16, 2017|
    AnswerShow all 2 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Dear xsopht, Thank you so much for contacting us! Beach Palace has wifi coverage all around the resort, including the beach area! You will have an excellent connection everywhere to keep in contact with your friends at... More
    0
    Votes
    MoleyE
    September 14, 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear MoleyE, Thank you so much for your interest on Beach Palace. We have plenty of fun for the kids and teenagers, our entertainment team organizes different activities through the day for everyone, there will never be a... More
    0
    Votes
    Google Translation
    Room Tips
    "8th floor or higher for beach front rooms due to remodeling of neighboring resort to south side"
    Read review
    "Ask for floors above the second level, the higher the better."
    Read review
    "Lagoon view-if you want a nice view at night. Beach view-pitch black at night."
    Read review
    "Of course beach view, so go higher better view"
    Read review
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