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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Beach Palace All Inclusive
Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 272 hotels in Cancun
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
GreenLeaders Gold level
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Whirlpool bathtub
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
20Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $8/day
8356Reviews1094Q+A100Room tips
Reviews
Traveler rating
- 6,073
- 1,557
- 474
- 135
- 117
Time of year
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Language
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Popular mentions
I stayed for 4 days with my husband and in-laws. This was my first time staying at an all inclusive resort. The beach palace gave great service as soon as we arrived. We were given flowers and a welcome drink. Our room was ready shortly after arrival. The room was great, comfortable bed. The room service was great and I loved the ability to schedule breakfast delivery. The palace resorts app was nice to see menus, order room service, and see wait times for restaurants. Housekeeping came everyday and turndown service was nice. The service by the pools, bars, and in restaurants were great. Make sure you pay attention to the dress code for restaurants as you don’t want to be turned away. I would return to the beach palace and hope to bring the rest of my family.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Pay attention to dress codes for restaurants, download palace resort app on your phone.
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Helpful
Response from Palace Resorts, Propietario at Beach Palace All Inclusive
Responded 5 days ago
Dear Kayla L, We greatly appreciate the special mention of those members of our team who helped make your and your family´s stay an enjoyable one. Our team works hard to create a great vacation experience for our guests to remember. Looking forward to welcoming you and your family once again in the near future and create more wonderful memories. Sincerely, Mark Dahle General Manager
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Hotel's Favorite
My husband and I just returned from a trip to Beach Palace. My dad also dropped in during our trip and we all really enjoyed ourselves. The beach is beautiful, the pools are amazing, and the property is very well kept! Clearly things are a little different during COVID, but we had an excellent experience! The bartenders Fidel, Alfredo and Zacarias would have drinks ready for us as soon as ours were empty. The food was also great and the location is pretty central!
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Date of stay: May 2021
Value
Cleanliness
Service
4 Helpful votes
Helpful
Response from Palace Resorts, Propietario at Beach Palace All Inclusive
Responded May 10, 2021
Dear lisas1010, What a wonderful review! Thank you so much for sharing your review and most importantly, for choosing Beach Palace. We always do our best to surpass our guest's expectations, and of course, your feedback is always greatly appreciated. We cannot wait to be honored with your visit once again. Beach Palace will be waiting for you! Sincerely, Mark Dahle General Manager
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+1
The hotel Beach Palace is very good, the service is perfect, especially in the Tequila restaurant the waiter Andres is the best! Food is very good. Very good steaks in the smokehouse and good service from Lindo. The resort is recommended. Very good family resort, with exceptional staff
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Date of stay: September 2021Trip type: Traveled with family
Helpful
Response from Palace Resorts, Propietario at Beach Palace All Inclusive
Responded 5 days ago
Dear Beachvacation77, It is with great pleasure we have received your kind comments and amazing feedback. Thank you so much for recognizing the labor of our outstanding collaborators, especially Andres and Lindo, along with our teams at Tequila and the Smokehouse. We hope to have the honor of welcoming you back again and continue exceeding your expectations. Warm regards, Mark Dahle General Manager
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We had a great, seamless stay! The amenities and food were great, and the beach is gorgeous!! The spa was terrific as well. This is my third time staying with palace resorts in Cancun - I wouldn't hesitate to come back again.
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Review collected in partnership with this hotel
Date of stay: September 2021
Helpful
Response from Palace Resorts, Propietario at Beach Palace All Inclusive
Responded 5 days ago
Dear erinkdarling, Thank you for such glowing remarks following your recent experience at Beach Palace. We were delighted to have you stayed with us during these days and we hope you left with some amazing memories back home. Once again we appreciate your preference and we hope to welcome you many more times. Sincerely, Mark Dahle General Manager
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From our arrival to departure everything was great! We loved how clean it was. Very well managed. Fast service. Everytime we requested something in our room it did not take much time. Very friendly staff. I would definitely recommend this resort.
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Review collected in partnership with this hotel
Date of stay: September 2021
Helpful
Response from Palace Resorts, Propietario at Beach Palace All Inclusive
Responded 5 days ago
Dear Hsuljic84, We thank you for the generous comments towards our service and for giving us the honor to be your hosts during your vacation getaway at Beach Palace We are glad to know we have been able to meet your expectations and that you truly enjoyed the stay. If there is anything we can do for you on your next visit to our resort, do not hesitate on contacting us, to make it an even more memorable experience. Sincerely, Mark Dahle General Manager
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PRICE RANGE
$276 - $585 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beach palace cancun, beach palace hotel cancun, beach palace resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
287
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Claim Your Listing Frequently Asked Questions about Beach Palace All Inclusive
Which popular attractions are close to Beach Palace All Inclusive?
Nearby attractions include EL Sol de Cancun (0.2 miles), Delirio Day Club (0.07 miles), and Scorpion’s Temple (0.2 miles).
What are some of the property amenities at Beach Palace All Inclusive?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Beach Palace All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beach Palace All Inclusive?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Beach Palace All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Beach Palace All Inclusive?
Conveniently located restaurants include Restaurante Umami, KAI, and Restaurante Chianti.
Are there opportunities to exercise at Beach Palace All Inclusive?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Beach Palace All Inclusive have an airport shuttle?
Yes, Beach Palace All Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beach Palace All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Beach Palace All Inclusive?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Beach Palace All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.