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Beach Palace

Travelers' Choice award winner
#13 of 181 Hotels in Cancun
GreenLeadersGold level
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Beach Palace
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5,030 Reviews from our TripAdvisor Community

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Showing 4,089: English reviews
Las Vegas, Nevada
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I was able to experience this hotel due to my friends getting married. We were able to book rooms at a discounted rate through their wedding website. Upon check in we were greeted warmly with fresh cold towels and a nonalcoholic refreshment. We had booked an ocean view room and on check in were told it was on the 1st... More 

Helpful?
1 Thank Corine M
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Corine M, There is nothing more important for us than receiving our customers opinion, based on your recent stay at this beautiful Resort, Beach Palace. Please allow me to inform you, your comments are truly valuable for all of us, in order to know what you expected before you traveled and how was it afterwards; it is important to... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Attended a friends wedding and first experience in Mexico with a 6 year old! Absolutely amazing! The resort was excellent! Everything about the resort from amenities to service was incredible! The room was spacious and clean. So many things to do at the resort! I have to give props to all the friendly staff. Everyone was so friendly and helpful:... More 

Helpful?
Thank hello168
Wilma Z, Gerente at Beach Palace, responded to this review

Dear hello168, Firstly, I would like to thank you for taking the time to share your comments, based on your recent stay at this paradisiacal destiny in a beautiful Resort, Beach Palace. It is an honor to know how much you enjoyed your first visit to Mexico, to this magic and unique place as Cancun and here at Beach Palace... More 

Boston, MA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We attended a friends' wedding. This was my first time at the Beach Palace and we had a wonderful time. Everything about the Beach Palace was great. The place is beautiful and the amenities were great (all inclusive, the food, drinks and with enough points.... The massage as well). However, what made our stay truly memorable was the staff. The... More 

Helpful?
Thank Bostonpinoy
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Bostonpinoy, Please receive my warmest Greetings from Beach Palace, Cancun. I would kindly thank you for sharing your comments based on your recent stay at this beautiful Resort. It is an honor to know much you enjoyed your friend´s wedding, having such a special and fabulous time here with us; please be sure, I will be more than glad... More 

Markham, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thought we would try the sister hotel this time because Moon Palace was just INCREDIBLE when we went in December!! Beach: Beautiful and clean. The staff were on the beach at 8am placing the loungers out. The tide is strong. Felt safe leaving my beach bag on the lounger all day as I made my way back to the pool... More 

Helpful?
3 Thank Sheila2010_10
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Sheila2010_10, There is nothing more important for us than receiving our customers opinion and I truly appreciate you have shared yours in a very complete and detailed way, based on your last stay at this beautiful Resort. Every comment which is provided by our travelers and guest is very important for us, in order to take it as a... More 

Des Moines
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My family stayed at moon palace, but took advantage of a day trip to beach palace to play in the ocean. The first thing I noticed was how extremely cramped everyone was. In the pool - on the beach at the restaurants..The ocean was rough with high waves the day we were there. I couldnt believe they had 1 bartender... More 

Helpful?
2 Thank bthomps01
Wilma Z, Gerente at Beach Palace, responded to this review

Dear bthomps01, It is with great concern that I read about the day you spent here with us and I would like to take advantage of this response to thank you also for choosing Palace Resorts for your recent vacation. Your comments are truly important for us and I would kindly inform you as the Resort we are, service is... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just got back from all I can say is two weeks at one of the nicest hotels I've ever been to. Pool... Brilliant pool area, loads of beds. Food amazing around the pool. Roof pools are amazing , not many people up there. Stadium bar.... Really good drinks and atmosphere Restaurants.... All amazing food ,you can't go wrong really. Hotel...... More 

Helpful?
Thank Emma P
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Emma P, An amazing place with an amazing staff to turn your vacation into an amazing and unforgettable trip is what we like to provide every day to you, our inhouse guests and our future travelers, I am sure these concepts are part of the best experience delivered to all of our customers. I feel more than glad to... More 

New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This resort was absolutely amazing. The beach was gorgeous, and the room was nice and large. If you have an ocean front view it's truly beautiful. The staff is great. Cassandra, Emiliano, Tito, and many more of the entertainment crew were great! Emma was a great yoga instructor and I recommend waking up to try out yoga. Luis was a... More 

Helpful?
Thank laurenrulz
Wilma Z, Gerente at Beach Palace, responded to this review

Dear laurenrulz, An amazing experience, with an amazing beach and amazing service provided by the best staff is what you and all of our guests deserve and I feel more than glad to know we could exceed your expectations as this is very important for us. Thank you for sharing your comments with us, I am pleased to know how... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The beach is beautiful here. The room was large and we loved the ocean front view. Also, the food was great, especially the pico de gallo, guacamole, natural juices, ice cream, the authentic Mexican food and the baked goods. We especially LOVED they had real CORN tortillas not the fake flour ones. They do have american food as well to... More 

Helpful?
1 Thank Darien G
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Darien G, There is nothing more important than receiving our customers opinion and I appreciate you have shared yours, based on your recent stay at Beach Palace. Providing our customers the best experience, is the most important for us during all this memorable trip, since the beginning when you arrive and you have a warm welcoming, through the luxury... More 

Los Angeles, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a great vacations at THE BEACH PALACE, the service was EXCELLENT like always the people very friendly, to mention some places AT THE PALACE VACATION PLANNER" DESK : Miguel Leon. great guy his service was execellent ,AT THE TEQUILA RESTAURANT, Janett, Sonia, Y Mayke, every day with an smile, getting tables for us, LOS MESEROS: Andres,Jose ,Diego,Ernesto, great... More 

Helpful?
Thank azteca514
Wilma Z, Gerente at Beach Palace, responded to this review

Dear azteca514, Thank you for taking the time to share your comments based on the pleasant vacation you had at this warm and beautiful Resort. It is an honor to know how much you enjoyed your stay and I truly appreciate those special mentions to the great staff for providing you the outstanding service that you and all of our... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Beach Palace resort was amazing! The service was excellent and the view is to die for (unlike any other). If you visit ask for Victor Gomez at the pool he gave the best service our entire stay. We also were taken care of by Jose R at the Stadium Bar. Everyone was great but those two went above and... More 

Helpful?
Thank kcmasker
Wilma Z, Gerente at Beach Palace, responded to this review

Dear kcmasker, First and foremost, I would like to thank you for choosing Beach Palace for your recent stay. It is an honor to know how much you enjoyed your vacation; I am glad to know we could exceed your expectations, as going above and beyond our customers expectations is our most important and daily goal to provide the best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $297 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#12 Top resorts Hotel in Cancun
#13 On the Beach Hotel in Cancun
#13 Luxury Hotel in Cancun
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