We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Beach Palace

Travelers' Choice award winner
#14 of 181 Hotels in Cancun
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Beach Palace
Beach Palace
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

5,023 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 4,084: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Just got back from all I can say is two weeks at one of the nicest hotels I've ever been to. Pool... Brilliant pool area, loads of beds. Food amazing around the pool. Roof pools are amazing , not many people up there. Stadium bar.... Really good drinks and atmosphere Restaurants.... All amazing food ,you can't go wrong really. Hotel...... More 

Helpful?
Thank Emma P
New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This resort was absolutely amazing. The beach was gorgeous, and the room was nice and large. If you have an ocean front view it's truly beautiful. The staff is great. Cassandra, Emiliano, Tito, and many more of the entertainment crew were great! Emma was a great yoga instructor and I recommend waking up to try out yoga. Luis was a... More 

Helpful?
Thank laurenrulz
Wilma Z, Gerente at Beach Palace, responded to this review

Dear laurenrulz, An amazing experience, with an amazing beach and amazing service provided by the best staff is what you and all of our guests deserve and I feel more than glad to know we could exceed your expectations as this is very important for us. Thank you for sharing your comments with us, I am pleased to know how... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The beach is beautiful here. The room was large and we loved the ocean front view. Also, the food was great, especially the pico de gallo, guacamole, natural juices, ice cream, the authentic Mexican food and the baked goods. We especially LOVED they had real CORN tortillas not the fake flour ones. They do have american food as well to... More 

Helpful?
1 Thank Darien G
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Darien G, There is nothing more important than receiving our customers opinion and I appreciate you have shared yours, based on your recent stay at Beach Palace. Providing our customers the best experience, is the most important for us during all this memorable trip, since the beginning when you arrive and you have a warm welcoming, through the luxury... More 

Los Angeles, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a great vacations at THE BEACH PALACE, the service was EXCELLENT like always the people very friendly, to mention some places AT THE PALACE VACATION PLANNER" DESK : Miguel Leon. great guy his service was execellent ,AT THE TEQUILA RESTAURANT, Janett, Sonia, Y Mayke, every day with an smile, getting tables for us, LOS MESEROS: Andres,Jose ,Diego,Ernesto, great... More 

Helpful?
Thank azteca514
Wilma Z, Gerente at Beach Palace, responded to this review

Dear azteca514, Thank you for taking the time to share your comments based on the pleasant vacation you had at this warm and beautiful Resort. It is an honor to know how much you enjoyed your stay and I truly appreciate those special mentions to the great staff for providing you the outstanding service that you and all of our... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Beach Palace resort was amazing! The service was excellent and the view is to die for (unlike any other). If you visit ask for Victor Gomez at the pool he gave the best service our entire stay. We also were taken care of by Jose R at the Stadium Bar. Everyone was great but those two went above and... More 

Helpful?
Thank kcmasker
Wilma Z, Gerente at Beach Palace, responded to this review

Dear kcmasker, First and foremost, I would like to thank you for choosing Beach Palace for your recent stay. It is an honor to know how much you enjoyed your vacation; I am glad to know we could exceed your expectations, as going above and beyond our customers expectations is our most important and daily goal to provide the best... More 

Cleveland, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Although the beds are small, we made it work. You really need to figure out how to make the rooms fit 2 queens or 1 king. Super friendly staff all willing to help make our stay enjoyable. I'm not a picky eater so I could always find something to eat, but it certainly could be a better offering in the... More 

Helpful?
Thank NAMLuvs2Go
Wilma Z, Gerente at Beach Palace, responded to this review

Dear NAMLuvs2Go, Firstly, I would like to thank you for choosing Beach Palace for your recent stay. It is an honor to know, you had an overall pleasant vacation, due to the great service and wonderful beach; I truly appreciate the comments you have shared to us and I am happy to know how much you enjoyed our Japanese and... More 

Grimsby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We are coming to the end of a two week stay here at the Beach Palace. After a long year awaiting for this holiday we can only say extremely disappointed. On arrival we were offered an upgrade on the room for 31 dollars a night for a lagoon view we declined and then was told we could have a free... More 

Helpful?
2 Thank grahamh08
Wilma Z, Gerente at Beach Palace, responded to this review

Dear grahamh08, It is with great concern that I read about the experience you have shared to us. Please allow me to inform you, due to the quality and luxury Resort we are and the level of service we know all of our customers expect to have the most enjoyable vacation, your comments are very important for us, I am... More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed at Playacar last year, hoped and expected the same awesome experience this year when we chose Beach. Unfortunately, we had a completely opposite experience. At check in we were given a resort view and asked if any ocean view rooms were available. We were told to come down the following day for a ocean view room. They said they... More 

Helpful?
2 Thank Josie D
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Josie D, It is with great concern that I read about the unpleasant situations you experienced during your stay. Please allow me to inform you providing the best service upon arrival for all of our customers is the most important for all of us and I am really surprised to know about what you have shared to us; it... More 

Greater London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We picked the Beach Palace partly due to it's size & were pleased we did. Our kids are 11 & 14. The food, amenities, access to the beach etc were great. The weather wasn't perfect though with showers, albeit mostly brief, quite frequent. I didn't realise the sea would be too rough to swim in though which was a shame.... More 

Helpful?
Thank Marie K
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Marie K, Thank you for taking the time to share your experience, based on your recent stay at this lovely Resort, Beach Palace. Please allow me to inform you, the weather we have here at the Caribbean is very unpredictable and we may expect some days a few rain; however, the last days we had this kind of weather... More 

Sacramento, California
Level Contributor
462 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

Right on the beach, this resort allows you immediate access to the beautiful white sands of Cancun. Just walk through the lobby and you will see the Caribbean right through the glass wall of the restaurant, just beyond the pool. The staff here are really friendly, and there are three restaurants and a buffet on site for a nice mix... More 

Helpful?
2 Thank george p
Wilma Z, Gerente at Beach Palace, responded to this review

Dear george p, Thank you for taking the time to share your comments based on your recent stay at this beautiful Resort. Please allow me to inform you, as part of the activities we do are beach cleanings, in order to keep having one of the most beautiful beaches in the world for all of our guests, it is an... More 

Questions? Get answers from hotel staff and past guests. Ask a question

4,732 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4182)
Viewed
View from Room (297)
Viewed
Pool/Beach Area (1008)
Viewed
Room/Suite (509)
Viewed
Dining (354)
Viewed
Hotel & Grounds (573)
Viewed
Family/Play Areas (52)
Viewed
Bathroom (20)
Viewed
Business Center/Function Rooms (23)
Viewed
0:48
Videos (5)
Viewed
Other (1341)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (529)
Viewed
Amenities (42)
Viewed
Beach (19)
Viewed
Concierge (40)
Viewed
Deluxe Room (23)
Viewed
Family Suite (73)
Viewed
Main Pool (28)
Viewed
Ocean View (36)
Viewed
Resort View (37)
Viewed
Dining (50)
Viewed
Rooftop Pool (31)
Viewed
Superior Deluxe Lagoon (25)
Viewed
Superior Deluxe Ocean (32)
Viewed
The Hotel (56)
Viewed
Two Bedroom Presidential Suite (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (1)
Viewed
Dining (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
9.7 mi away
Moon Palace Golf & Spa Resort
0.9 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5.0 of 5 stars 5,145 reviews
0.4 mi away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#4 of 181 in Cancun
4.5 of 5 stars 3,930 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Live Aqua Cancun All Inclusive
1.8 mi away
Grand Fiesta Americana Coral Beach Cancun
5.0 mi away
Sun Palace
Sun Palace
#9 of 181 in Cancun
4.5 of 5 stars 5,417 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $302 - $674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotwire, Hotels.com, Odigeo, Despegar.com and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Luxury Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay