We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Beach Palace

Visit hotel website
Traveler (6017)
360
Panoramas (23)
Video
About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Gold level
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape.
Read more
Property amenities
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Family Resort
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Martin Luther King Sale!
Hotel deals
Reviews & more
7,155Reviews
6,565Photos
949Q+A
100Room tips
Traveler rating
  • 5,024
  • 1,468
  • 431
  • 123
  • 109
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
We love the Beach Palace! It is one of our favorite resorts to stay at! Vanessa the diamond concierge and Carlos the pool concierge exceed our expectations every time. They both go above and beyond to make sure we have everything we need. Cesar with guest services and Jazmin
Read more
Response from GM_RivieraZone, Gerente at Beach Palace
Responded today
Dear Z5143LYjenniferl, Thank you very much for taking the time to share the comments of your experience while staying with us. We are glad that being guest of our resort, was the perfect opportunity to discover it and create such wonderful memories. We are delighted to know that you were able to enjoy a pleasant stay and a delightful service with the team mentioned. It will be a pleasure to welcome you back again soon and pamper you exactly as you deserve Cordially, Mark Dahle General Manager
Read more
Hotel's Favorite
We have been traveling to Beach Palace for Thanksgiving for the past few years. The staff and people of Beach Palace make it feel like you're coming home for the holiday. We are members of the Palace Resorts and the reason we love Palace is the people - they treat you like
Read more
Response from GM_RivieraZone, Gerente at Beach Palace
Responded Nov 26, 2018
Dear thadsat, Thank you so much for your very kind feedback! We are delighted to read that your recent experience at Beach Palace was simply awesome as well as we are honored by reading that your overall experience was absolutely incredible! We are very proud of the amazing people that we have as part of our team! Thank you so much for your kind description of all the restaurant amenities that you have enjoyed the most. One of our main goals is to exceed our guests’ expectations and we believe that with impeccable service, amazing staff and innovative ways to improve, we can reach that goal. We truly appreciate your recommendations and also are certainly grateful to read you will be coming back next Thanksgiving as well. Cordially, Mark Dahle General Manager
Read more
Wonderful time in Beach Palace Carolina Sol lifeguard.She fantastic ,beatiful and excellent prevent the accident in the slide on the beach.I felling in my House thanking Beach Palace and Carolina. Wonderful stay enjoy every moment food is excellent people amazing and I’ll come
Read more
Response from GM_RivieraZone, Gerente at Beach Palace
Responded 4 days ago
Dear F1172ECmichaela, It is a pleasure to read your very kind comments regarding your experience at Beach Palace and you encountered nothing but good aspects of the Resort. Please be sure that your comments have been shared with Carolina in recognition of the amazing work she performed. Cordially, Mark Dahle General Manager
Read more
We just finished up a 5 night trip with our daughter at Beach Palace. What an awesome trip. Food was good, drinks were awesome, and the service was amazing. Alejandra, Mayra, Abagail, and Alison were just the nicest and deserve all the success coming their way in their budding
Read more
Response from GM_RivieraZone, Gerente at Beach Palace
Responded 4 days ago
Dear cjpeders, We are delighted to read that you have had a splendid stay at Beach Palace, our team members work constantly focus on giving you an excellent stay. Exceeding the expectative of every guest throughout a dedicated service is our finest goal. On behalf of all our staff, we sincerely appreciate your amazing feedback. We look forward to welcoming you again soon, at this your home away from home. Cordially, Mark Dahle General Manager
Read more
Such a great team! Mayra convinced us to participate in the Perfect couple game. Laughed so hard I could hardly breathe. Armundo was a great mc for all the shows!! Luis kept us busy with activities by the pool. Glenda and Diego provided the best serve at Tequila buffet. Victor
Read more
Response from GM_RivieraZone, Gerente at Beach Palace
Responded 4 days ago
Dear tamararietveld, Thank you for your preference and for making us part of your visit to Beach Palace, particularly your whole family and the different ages that certainly enjoyed an incredible experienced here. Please be sure that all of our efforts have the purpose of exceeding your expectations, therefore, it is an honor to be worthy of your kind words. We remain at your service. Cordially, Mark Dahle General Manager
Read more
Previous
Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Sunrise from our balcony.
Carlos at the Stadium Bar. We looked forward to seeing him before and after dinner every night!
Professional photo exclusively commissioned by TripAdvisorBeach Palace
The Ocean View at the Beach Palace
PreviousNext
123456275
Can i smoke outside of my room?
The entire resort is posted as smoke-free. With that said, we saw guests smoking out on their balconies and around the pool. Once we saw staff ask a guest to leave the public area and go to the beach.
0 votes
Show all answers
The seaweed was very minimal. The little bit that washed up was completely removed by 8 a.m.
0 votes
PreviousNext
123456190
"oceanfront or view is a must!"
"Pay the upgraded rate if you'd like a room facing the ocean, or lower than the 9th floor"
"Presidential Suite on the 12th floor is best room + view!"
"Rooms second floor & higher for ocean views & lagoon view is just as nice"
"We had two rooms during the week. Both views were stunning. The lagoon side is quieter because the evening shows by the pool are loud."
PreviousNext
12345620
PRICE RANGE
$383 - $912 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beach palace cancunbeach palace hotel cancunbeach palace resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
287
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing