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Beach Palace

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#14 of 181 Hotels in Cancun
Certificate of Excellence
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Beach Palace
Beach Palace
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5,701 Reviews from our TripAdvisor Community

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Showing 4,617: English reviews
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Commanda, Canada
Reviewed 2 days ago NEW

Everyone is very nice and make you feel at home the service is second to none. Most of your employees are of exceptional calibre. The food is great everyone in the dining area is great you would like to take them home with you. The place is very clean and all your employees are in my mind the best some...

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Thank davidwesleyl
Breckenridge, Colorado
Reviewed 2 days ago NEWvia mobile

We loved our stay! From the cool facecloth when we arrived from the airport to the chocolates at night turndown, it seems every detail has been considered. Art and Wax was a great diversion on Sunday, such a clever craft- and the wax hand sculpture survived the trip home intact. I wish I could have gone to every class of...

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2Thank breckbikes
Gatineau, Canada
Reviewed 2 days ago NEW

Our travel agent/wedding planner recommended this hotel as our destination wedding. She was absolutely right in choosing this hotel for us as we have been amazed by the overall quality of the resort. We were a group of 28 in our wedding party with various tastes and expectations. Initially, some of our guests thought that the package was a little...

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1Thank joseebrou
Reviewed 2 days ago NEWvia mobile

Every morning met with a smile and excellent exercise advice! That's EMMA, want to put her in my suitcase and take her home w me! Great motivator and facilities. She should be in management with her people skills and true concern for members! Dan Room 401 Iowa USA

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Thank Dan M
Reviewed 3 days ago NEW

Visited for 10 days at the Beach Palace last August with a group of 30 and had an amazing time. Hotel staff was more than accommodating at every level. Fast friendly service. We were on the 6th floor dead center overlooking the pool and ocean. Beautiful sunrises. Sky pool bar was a frequent hangout. Food was good. Nice variety at...

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Thank mmusick707
Reviewed 3 days ago NEW

My Husband and I just had our wedding at the Beach Palace and it was a fairy tale to say the least! The staff at the Beach Palace are very pleasant and helpful! Our Wedding coordinator was Rebecca and she was very prompt and professional. The resort was very clean and welcoming. Every room had a beautiful view weather it...

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1Thank Brandelle L
Scottsdale, Arizona
Reviewed 4 days ago NEW

We've been to Cancun several times over the past few years and keep coming back to the Beach Palace. The location is perfect, beaches are beautiful and the service at the hotel is very good. The food is good, not the best, but good for an all inclusive. They could use some menu changes at the restaurants so it's not...

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Thank JackCancun
rotherham, england
Reviewed 4 days ago NEW

My dream destination has always been Cancun and having 2 children (11&7), I took a lot of time researching the best resort suitable to us and Beach Palace lived up to that. Beach - The beach is gorgeous, the waves are powerful but the lifeguards are attentive and we spent many hours jumping in the waves. Moon palace beach was...

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2Thank GemmaF81
Buffalo, New York
Reviewed 5 days ago NEW

Our vacation at the Beach Palace was one of the best vacations!!! My family (myself and an 11 year old daughter and 16 year old son) spent 6 days at the Beach Palace in Cancun from April 13-April 19. We were going for the beach and the waves, and they didn't disappoint. We spent hours upon hours in the water...

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1Thank hanleyhigh5
Leeds, United Kingdom
Reviewed 5 days ago NEW

On the 08th June 2017 my wife and I visited this hotel for an 11 night all-inclusive holiday to celebrate our 25th anniversary. This was booked through Thomsons HOLIDAY IN GENERAL – 4**** We did enjoy the holiday very much with the food and the staff the very best that probably made this holiday. I would only come back to...

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2Thank littlebw
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear littlebw, First and foremost, thank you for choosing Beach Palace. Although it seems you had an overall positive experience with us, it stills pain us deeply to know some aspects of our service did not met your expectations. Please receive our sincerest apologies. We take very seriously the feedback we receive, either positive or negative, they always offers something...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $351 - $717 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Orbitz, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Beach Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 Luxury Hotel in Cancun
#14 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Beach Palace staff and other travelers.
654 questions
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Questions? Get answers from Beach Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view is really worth the price”
joseebrou, 2 days ago | Read review
“Cant go wrong with beach or lagoon.. Lagoon is pretty at night”
brandellel, 3 days ago | Read review
“Noise from both build sites at sides, so get in middle if can”
littlebw, 5 days ago | Read review
“beach view”
vickynav5, 6 days ago | Read review
“sea view with jacuzzi if you dont mind the sound of the ocean .We were able to watch evening shows in the comfort of our room .”
zoedarks, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question