We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
10/30/2017 10/31/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
    Save
    Lowest prices for your stay
    10/30/2017Check In 10/31/2017Check Out
    1 room, 2 adults, 0 children
     54 people are viewing this hotel
    Lock in the lowest price from our partners
    $500
    View Deal
    Traveler (7531)
    Room & Suite (1934)
    Pool & Beach (1592)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (169 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
    Deals
    Oct 30Oct 31
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $500
      View Deal
    • Check booking site for details
      $500
      View Deal
    • Check booking site for details
      $500
      View Deal
    View all 31 deals
    Write a Review
    Reviews (6,172)
    There are newer reviews for Sun Palace
    See the most recent reviews
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    3,391 - 3,395 of 5,416 reviews

    Reviewed April 23, 2013

    My wife and I stayed here for our hooneymoon (4/8-4/13), and we could not have been more impressed! The staff were so friendly and very accomodating. The service was excellent and the food was amazing! The room service was so good that we didn't even...More

    5  Thank Jeremy A
    Response from pwinkler, General Manager at Sun PalaceResponded April 26, 2013

    The uppper two floors of the Sun Palace have the best views! Although the balconies are smaller (but you get your two chairs and side table) they are surrounded by glass. So the view is unimpeded. I like them a lot and I think they...More

    Reviewed April 22, 2013

    Located a quick drive from the airport on a beautiful stretch of white sand beach is cancun's hotel zone. I liked beach palace so I though I would love sun palace. its adults only and it's the same brand in the same destination with the...More

    1  Thank Great_Expectations84
    Response from pwinkler, General Manager at Sun PalaceResponded April 24, 2013

    Agree with you that when walking the property I feel like a king. My guests make me feel that way, saying hello and sometimes even taking the time to chat for a few minutes. Who am I-I think-to deserve this blessing? I was taught to...More

    Reviewed April 22, 2013 via mobile

    Sun Palace workers are the most hard working people I have seen in any hotel in the world I have been to. They care about people and that is the most important part. Great location, point system is great, greeeeaaat food, need a few more...More

    2  Thank Nick4Good
    Response from pwinkler, General Manager at Sun PalaceResponded April 23, 2013

    Very nice review and very true. My staff works very hard and it shows. I guess the one point we missed for perfection deals with your comment on lack of staff though. I know as a guest you shouldn't have to read this but since...More

    Reviewed April 22, 2013

    We just returned from Sun Palace, and I would highly recommend it. I would return there again tomorrow. I would definitely spend the little extra money and book the concierge level. We arrived there around 12pm, and were taken for our private check in. Everything...More

    2  Thank traveldoc27
    Response from pwinkler, General Manager at Sun PalaceResponded April 23, 2013

    I am only sorry your stay was so short. By the way you describe it you enjoyed our resort and I, for one will only be too happy to have the honor of serving you for at least a whole week. If you relaxed and...More

    Reviewed April 22, 2013

    My wife and I recently married, so we decided to spend our honeymoon at the Sun Palace in Cancun. My mother is a member of RCI (timeshare company), so she was able to work out this trip for us as a wedding gift. Since it...More

    3  Thank jallen14
    Response from pwinkler, General Manager at Sun PalaceResponded April 23, 2013

    When reading through open forums such as this one you have to keep in mind that the author is an individual and we are all different. Without a doubt comments vested in these entities give you a general idea of wha t a given place...More

    Fiesta Americana Condesa Cancun All Inclusive
    8,240 reviews
    #13 of 177 hotels in Cancun
     
    Secrets The Vine Cancun
    8,906 reviews
    #5 of 177 hotels in Cancun
     
    NIZUC Resort and Spa
    2,382 reviews
    #2 of 177 hotels in Cancun
     
    Paradisus Cancun
    9,495 reviews
    #24 of 177 hotels in Cancun
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $345 - $702 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, BookIt.com, Travelocity, Booking.com, Agoda, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Sun Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveler (7531)
    Room & Suite (1934)
    Pool & Beach (1592)
    Dining (1025)
    Hotel & Grounds (3436)
    Bathroom (90)
    Business Center & Event Rooms (32)
    Family and Play Areas (25)
    Nearby
    Paradisus Cancun
    9,495 reviews
    2.82 miles away
     
    NIZUC Resort and Spa
    2,382 reviews
    .93 miles away
     
    Secrets The Vine Cancun
    8,906 reviews
    3.31 miles away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,240 reviews
    2.62 miles away
     
    Nearby Restaurants
    Restaurante Benazuza
    939 reviews
    .68 miles away
    Black Hole
    386 reviews
    .67 miles away
    Terraza Careyes
    5 reviews
    .68 miles away
    NAVIOS Fusion Mexican Food
    746 reviews
    .11 miles away
    Nearby Attractions
    Playa Delfines
    4,405 reviews
    1.24 miles away
    Museo Maya de Cancun
    1,927 reviews
    2.09 miles away
    Dolphinaris Cancun
    3,245 reviews
    2.50 miles away
    Parque Cenote Las Mojarras
    86 reviews
    .28 miles away
    Ask a question
    Questions & Answers
    SkigirlSteph
    October 17, 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear SkigirlSteph, Thank you so much for getting in contact with us! Our entertainment department organizes different activities through the day such as dance lessons, paddle-yoga, beach volley ball and volley-ball on the... More
    0
    Votes
    gymrats11
    October 17, 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear gymrats11, Thank you so much for contacting us! Definitely, we have a fully equipped gym for those who want to stay active during their vacation. It has everything you need for a complete routine. Should you have... More
    0
    Votes
    Lisa S
    October 16, 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear Lisa, Thank you so much for your question. I already have your email on my inbox, I will come back to you as soon as possible, thank you so much for your patience. Best regards, Ulises Sosa Social Media Concierge.
    0
    Votes
    Room Tips
    "Choose a sea view room on floors 7 or 8"
    Read review
    "The Oceanview rooms with concierge service are the best"
    Read review
    "The room was gorgeous well stocked, clean as can be. the ocean view was breath taking in the morning..."
    Read review
    "This hotel is only about a fifteen minute ride from the airport. Most of the rooms have an ocean view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing