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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
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    Lowest prices for your stay
    12/3/2017 12/4/2017
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of $564/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $500
    $500
    $500
    Traveler (7570)
    Room & Suite (1941)
    Pool & Beach (1602)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (169 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,235)
    Traveler rating
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    Time of year
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    1 - 5 of 5,470 reviews

    Reviewed yesterday

    We stayed at the Sun Palace for 7 nights in November 2017. We couldn't have asked for a better honeymoon. The entire staff was very kind and always brightened our day. Silviano was our favorite waiter/staff and we hope to see him on our next...More

    1  Thank Aiden C
    Hotel's Favorite
    Reviewed 4 weeks ago

    We have always been happy with our numerous stays at this hotel. Somehow, this stay was even better than ever. The staff go far out of their way to accommodate your every need. We just want to thank all the numerous managers and staff for...More

    Review collected in partnership with this hotel
    6  Thank Barry100085
    Response from GM_At_HotelZone, General Manager at Sun PalaceResponded 4 weeks ago

    That's our commitment, improve everyday to ensure your next visit will be even better. Thank you for your kind comments! I am also grateful to know about the recognition you give to our staff members. Without them, we would be unable to accomplish our goals,...More

    Reviewed yesterday

    We checked in late 10 pm and had a not so good experience. As VIP members we checked in at the concierge desk, not greeted with champagne or flower like usual. The concierge kept saying he upgrade us to a concierge room for free as...More

    2  Thank lb505050
    Reviewed 2 days ago

    Went to sun place for 12 nights and what a unbelievable hotel and he staff can’t do enough from the front desk to the maids food superb the Italian , steak house , Thai and Mexican all food top quality and al acarte bar staff...More

    Review collected in partnership with this hotel
    2  Thank jason_brown1
    Reviewed 2 days ago

    Our main complain was the weather ( cloudy and rainy) and very laud music around snack bar but we still enjoyed our four days in Sun Palace. Very helpful nice and responsive staff.Good breakfast OK lunch .We dinned twice in the Italian restaurant and found...More

    Review collected in partnership with this hotel
    1  Thank annaU1015OZ
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    2,442 reviews
    #2 of 177 hotels in Cancun
    0.9 mi
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $351 - $721 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Hotels.com, Booking.com, Travelocity, Agoda, Hotwire, Cheap Tickets, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Sun Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveler (7570)
    Room & Suite (1941)
    Pool & Beach (1602)
    Dining (1028)
    Hotel & Grounds (3455)
    Bathroom (90)
    Business Center & Event Rooms (32)
    Family and Play Areas (25)
    Nearby
    Sponsored by:
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    8,326 reviews
    2.62 miles away
     
    Club Med Cancun Yucatan
    5,546 reviews
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    Ask a question
    Questions & Answers
    Sophie G
    November 16, 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear Sophie G, Thank you so much for contacting us! I will be happy to provide further information regarding your concerns. We have our own transfer service. I will be happy to contact you with them for a proper follow-up... More
    0
    Votes
    RJ1956
    November 12, 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear RJ956, Thank you for sharing your question with us! Indeed, there's a dress code for the Italian restaurant "La Tratto", Ladies & Gentlemen - Casual elegance (No shorts allowed). We remain at your service! Best... More
    0
    Votes
    Room Tips
    "Their Best feature is the location on the beautiful beach right in the south end Hotel Zone"
    Read review
    "ask for ocean view"
    Read review
    "Ask for ocean front room."
    Read review
    "All rooms have beautiful Ocean view"
    Read review
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