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Sun Palace

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Room & Suite (2059)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“oriental lounge”(189 reviews)
“steak”(866 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Sun Palace
Offers & Announcements: Package Deal
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,502)
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5,718 results
Traveler rating
4,125
1,119
337
88
49
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4,125
1,119
337
88
49
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All reviewsthe concierge leveloriental loungesteakel alamopablo winklerla trattoitalian restaurantlobby baralamo restaurantroom serviceconcierge dinnerour honeymoonchef's dinnerresort creditactivity poolfire showdinner on the beach
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1 - 5 of 5,718 reviews
Reviewed today via mobile

Beautiful hotel. The staff were nice and friendly. We relaxed on the beach chairs and swam in the blue ocean . It was so nice. I played a few games of beach volleyball. It was so much fun. We upgraded to Concierge and were not...More

Thank Ajaxphish
Hotel's Favorite
Reviewed October 21, 2017

We have always been happy with our numerous stays at this hotel. Somehow, this stay was even better than ever. The staff go far out of their way to accommodate your every need. We just want to thank all the numerous managers and staff for...More

Review collected in partnership with this hotel
17  Thank Barry100085
Response from GM_At_HotelZone, General Manager at Sun PalaceResponded October 23, 2017

That's our commitment, improve everyday to ensure your next visit will be even better. Thank you for your kind comments! I am also grateful to know about the recognition you give to our staff members. Without them, we would be unable to accomplish our goals,...More

Reviewed today via mobile

Many thanks to Luceli and Elizabeth at the Sun Palace Spa. Very enjoyable, relaxing pedicure by these lovely ladies. Worth asking for them! Professional, diligent and cordial made the experience awe-some. Thanks

Thank Lavertykt
Reviewed 2 days ago

We were at the Grandmoon Palace and while we love the Grand....we were just spending time at the 3 pools within the resort which are Family pools. We never knew that there was an Adult Pool, so we decided to visit the Sun Palace resort...More

1  Thank judyann627
Response from GM_At_HotelZone, General Manager at Sun PalaceResponded yesterday

There is indeed an enormous difference between a family resort and an adult's only resort. I'm not saying one is better than the other, I just stay, it all depends on your needs and preferences. For all those having quietness in the top of their...More

Reviewed 2 days ago

It was my wife and my 1st trip to Mexico and they made it an absolute perfect experience. The service was awesome, the food was awesome, the people there were awesome and the agency we went through was awesome. Ruth Demuth Professional Travel Planner, TripGuy...More

2  Thank jvw80
Response from GM_At_HotelZone, Director General at Sun PalaceResponded 2 days ago

Please allow us to thank you for your very kind review and for your confidence to choose Sun Palace. I am grateful to know that not only people directly related to Sun Palace but also external agents like Ruth do their best to ensure our...More

View more reviews
Most Booked Properties in Cancun, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$372 - $655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cancun
#9 On the Beach Hotel in Cancun
#9 Top resorts Hotel in Cancun
#9 Spa Hotel in Cancun
#9 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$372 - $655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cancun
#9 On the Beach Hotel in Cancun
#9 Top resorts Hotel in Cancun
#9 Spa Hotel in Cancun
#9 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (7768)
Room & Suite (2059)
Pool & Beach (1630)
Dining (1050)
Amenities (90)
Business Center & Event Rooms (32)
Family and Play Areas (27)
Questions & Answers
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Danielle P
April 19, 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Danielle P, Thank you so very much for your confidence, please rest assured you will have a wonderful time at Sun Palace! I will be more than glad to assist you, I've shared my email address with you through private... More
1
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Edward T
April 19, 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Edward T, Thank you so much for contacting us again. Of course, or if you prefer, I remain at your complete disposal through email. I've shared my email address with you, any kind of assistance you may require, just... More
1
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Google Translation
Room Tips
"Ocean views are amazing, I would recomend watching the sun rise !!"
Read review
"If going concierge level ask for 6th floor rooms 622-629 - better views. All rooms do have an ocean view but..."
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"We have always booked the concierge floor which is really excellent. Private check in and lots of extras..."
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"Concierge room away from main pool. The patio is well worth the extra money"
Read review
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