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Iberostar Cancun

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#15 of 181 Hotels in Cancun
Certificate of Excellence
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Iberostar Cancun
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3,688 Reviews from our TripAdvisor Community

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Showing 2,675: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Rooms could do with being updating, plenty big enough.The only disappointing thing was the indiscreet selling of drugs on the beach! Hasn't put us off and we would definitely go back, loved the short drive from the airport and the great location.

Review collected in partnership with Iberostar

Helpful?
1 Thank vanessacopping
Dallas, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited the Iberostar Aug 6-10. This hotel is very close to the airport (15 min). We checked in and was sent to Concierge and then guest services. Too much hassle because they try and sell you the Iberostar timeshare. Hotel was clean, older but clean. The rooms are a good size. Rainhead shower and vanity outside toilet area so... More 

Helpful?
1 Thank fsheats
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

A lot of reviews on this place tend to go on and on. I will try to keep my review concise. I spent 14 days here with my family. In summary; a very good introduction to Mexico. We had a standard room of which I include a picture. This was a welcome refuge from the intense heat with very good... More 

Helpful?
2 Thank rubysdad1
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful, one of the very best stays in Cancun after traveling there for the past 11 years. Great location right next to el mirador, staff was very attentive, food variety was excellent, top shelf bar with very good bar tenders. Just a bit disappointed on the Mexican restaurant food selection, very non traditional. I personally can't comprehend the "bistro" concept... More 

Helpful?
1 Thank Dalectro
Dublin, Ireland
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at Iberostar on second week of two week honeymoon and I've been thinking for awhile now what rating to give this hotel and while some aspects of the hotel are good some are also terrible. So due to mis communication between our travel agents broker and the hotel we ended up staying in 3 rooms during our 7... More 

Helpful?
1 Thank Kat F
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've been to Cancun 3 times now and the Iberostar Cancun was awesome and so far my favorite! The staff, accommodations, food and over experience was awesome. The the entertainment staff was fun and friendly. My family really liked Manuel. Thank you Iberostar for making our family vacation great!!! We will definitely be back.

Helpful?
2 Thank aitorlotina
Prosper, Texas
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my wife meet in Cancun so we travel there a lot we love going there and love going to this location we have tried many locations and always seem to go back here we travel to Cancun about 6 times a year and this place is so far the best for the money. Service is great rooms are... More 

Helpful?
1 Thank Chevy1969
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Awesome service from Concierge Norma and housekeeping services. We went there for a Birthday/Anniversary combination and were treated to a free upgrade. All was great as the Concierge booked our dinner reservations and provided great room service with decorations for our anniversary.

Helpful?
1 Thank Lostwages S
Santa Ana, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Iberostar for 7 days and we loved the hotel. We booked an ocean view room on the second floor with a balcony and we had a partial view of the ocean, pool view, and lagoon view as well. The food was just ok... just like many other resorts in the area. We made a reservation for the... More 

Helpful?
1 Thank Edgar R
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first time at the Iberostar Resort but it won't be our last. My company held a family vacation there and my husband and I brought my brother-in-law, his wife and son, my parents and our two kids. The service in all departments was impeccable. In particular, I'd like to thank Miguel at the front desk who made... More 

Review collected in partnership with Iberostar

Helpful?
2 Thank MaryWFG
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $255 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
#17 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
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