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Iberostar Cancun

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#17 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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Iberostar Cancun
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4,057 Reviews from our TripAdvisor Community

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Showing 2,926: English reviews
Carpentersville, Illinois
Reviewed yesterday NEWvia mobile

Here with family and had requested a room with a king bed. Was given a room with two full size beds. When we requested a room change for one with a king bed we were told that the only rooms available weren't ocean view (which is what we paid for). I find it difficult to believe that all the ocean...

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2Thank lifestilled
Toronto, Canada
Reviewed yesterday NEWvia mobile

Ok resort, not what we will typically choose. Normally we go for adults only, but we were here for a wedding. However our beachfront villa makes up for it. The room is a bit outdated but the outdoor area was great. A private pool shared by 6 rooms, but we never see our neighbours much. The room is right on...

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Thank catchancatchan
Vancouver, Canada
Reviewed yesterday NEW

We stayed at Iberostar Cancun with young children for a family reunion over 6 nights. All in all there were 10 adults and 3 small children. It was a perfect location for our needs - easy access to food, clean and spacious pools and an accessible beach. The rooms were clean and comfortable. The service was excellent all throughout the...

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Thank Hari R
Central Italy
Reviewed yesterday NEW

The resort is a real all inclusive resort. Food and restaurant service is good with various types of food. All the resort is clean and the staff is kind and helpful. Pools are larges and of various types for kids, children and adults. The room were we spend 4 nights were a bit old but always clean and spacious. A...

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Thank giachig
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed yesterday NEWvia mobile

Stayed for 4 nights at this all inclusive resort right on the beach. Traveled with 2 friends for a girls vacation and wanted a place on the beach with things to do on and off the resort. We upgraded to a room with a walk out pool and it was gorgeous. Rooms were clean and comfortable. Beyond the pool was...

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2Thank A TripAdvisor Member
Reviewed 2 days ago NEW

Very friendly, good service. Clean rooms. Grounds very well kept. Had a little confusion at the airport looking for there shuttle to the hotel, with some guidance finally found the right station. Also when printing flight information for return trip home, the printers didn't work, need to update there computer system, had to e-mail them to there customer service to...

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Thank Carol M
Reviewed 2 days ago NEWvia mobile

Beautiful hotel. Rooms appear older but still beautiful. The staff is gracious and helpful. The pool staff do their all to make it enjoyable. The restaurants are all amazing but you have to plan in advance and make reservations. Some rooms have views of construction but the breathtaking ocean views more than make up for it. Every room has an...

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Thank Ryan B
Akron, Ohio
Reviewed 3 days ago NEW

This was our first time in Cancun. We stayed in a swim out ocean front villa. It was totally awesome. Such a beautiful view from our own private pool directly to the ocean. It was quiet when you wanted away from the main pool, yet close enough to be steps away from the action. The resort was very clean and...

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1Thank frushky2
SunnySoCAL
Reviewed 5 days ago NEW

The title sums it up. Fantastic Kids Club- this was the best aspect of the hotel. Our kids didn't want to leave. All 3 camp counselors were amazing with the kids. The shows & entertainment they put on with the kids as primary participants and guests were so much fun. Now on to the other aspects of the hotel. We...

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3Thank LASCMojo
Delaware
Reviewed 5 days ago NEW

The hotel lobby was beyond words. The smell of the fresh flowers greeted us as we entered. Check in was a breeze and the staff was extremely helpful. As we were checking in we were immediately brought fresh lemonade which was extremely welcome after our long flight. Our rooms had an ocean view and very clean and spacious. Food was...

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Helpful?
3Thank Lisa P
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $252 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Cancun staff and other travelers.
668 questions
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Questions? Get answers from Iberostar Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for sea facing rooms with balcony - you will also face the pool area but the noise doesn't carry into the room”
 of 5 bubbles HariR620, yesterday | Read review
“possibly on the right end side rooms looking at the sea”
 of 5 bubbles giachig, yesterday | Read review
“Get a room over looking the pools. Much better view & not noisy.”
  • Bath tub, with half glass. Kind of strange that the glass only covered partway, hence leaks
 of 5 bubbles LASCMojo, 5 days ago | Read review
“Regular Ocean view- some rooms do not have balcony”
 of 5 bubbles 522harveyb, 6 days ago | Read review
“We stayed on the East wing of the hotel where building site is not visible.”
 of 5 bubbles chefchris86, 6 days ago | Read review
5 of 5
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