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Iberostar Cancun

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#15 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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Iberostar Cancun
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3,778 Reviews from our TripAdvisor Community

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Showing 2,728: English reviews
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been wanting to write a review regarding my stay at Iberostar since I landed at JFK last night. I had such a great experience from beginning to end. I NEED to highlight all of the welcoming, warm, pleasant, fun individuals that I met over the weekend. ANGEL que lo que! Thank you for suggesting fun spots for my girlfriends... More 

Helpful?
Thank AIA88
2 reviews
5 of 5 stars Reviewed yesterday NEW

this hotel is brilliant! we had the best two weeks holiday. mainly the entertainment staff made this hotel what it is. Manuel, David,Antonio are so friendly and welcoming towards the people staying at this hotel and the night time entertainment was the best in all the hotels we have stayed in Cancun and we have visited 3 times. the hotel... More 

Helpful?
Thank Nicole G
Hanover, Maryland
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Never stayed at Iberostar resort before but I left with really good impressions. The hotel itself is not a new building but definitely very well maintained. Always clean! The rooms are nothing special but you have everything you need- coffee maker, safety box, TV, hairdryer etc. Housekeeping was top notch! The beach and the water were b-e-a-u-t-i-f-u-l ! The all... More 

Helpful?
1 Thank AnitaK0sta
Wakefield
1 review
4 of 5 stars Reviewed 3 days ago NEW

Being on the 1St floor the noise from lobby is terably loud, had to complain twice then asked to move rooms to level 5. Good nice staff claudia was really nice girl. No beans or tomatoes to go with breakfast, but overall a beautiful place

Review collected in partnership with Iberostar

Helpful?
Thank jwfd01
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

First of all I would just like to get out there iberostar Cancun is the most amazing place on this planet literally never been anywhere like it the staff go above and beyond cannot thank the wonderful, polite staff enough! Will always go out of their way for your needs no matter what in this resort I can guarantee you... More 

Helpful?
2 Thank ELLOUISE P
london
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at the Iberostar in July 2016 in a standard room. Although the hotel is great, the rooms are very tired and in desperate need of renovation. The bathroom was dated and basic. Although the view of the pool and sea makes up for it to a point. As a result, I would rate this hotel as a 4... More 

Helpful?
2 Thank rajsen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

😍😍All staffs we met ( Anthonio, Jaminny, Manuel, David and more.) Were wonderful lovely friends they made us feel at home. Relaxed, absolutely perfect. We will definitely return to the "IBEROSTAR HOTEL." Thank you for making our stay truly amazing. I'm still here and wish I was staying for longer 😥 5 star rating. Wujuuuu...

Helpful?
1 Thank Kimberly B
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great hospitality and service!! A big thank you to Antonio, Jaminny, David, Manuel and Dennise for always getting us involved and welcoming us to the hotel and its activities. The food was great, restaurants Maguey was one of our favorites!

Helpful?
3 Thank Raul R
Hermosillo, Mexico
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

All inclusive, could not ask for more. Food is great, you have to make reservation before hand and you are set. Great pool area and atmosphere all over. Internet is good. Having a great experience, highly recommended. Thumbs up!

Helpful?
1 Thank Alex U
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great resort. Family enjoy everything. Recommend to family with kids. Lots of things to do. The wait staff at the pool, Claudia, Yadisenea ( I believe I spelled correct ) was very nice. We had great time.

Helpful?
1 Thank J.r. R
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $250 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
#17 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
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