PRESIDENTE INTERCONTINENTAL CANCUN RESORT $120 ($̶2̶3̶9̶) - Updated 2019 Prices & Reviews - Mexico

About

4.5

Excellent

3,023 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins.

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Bar / lounge

Beach

Business Center with Internet Access

Conference facilities

Parking

Free internet

Wifi

Public wifi

Internet

Pool / beach towels

Adult pool

Outdoor pool

Restaurant

Breakfast available

Breakfast buffet

Poolside bar

Banquet room

Meeting rooms

Spa

Couples massage

Facial treatments

Foot massage

Full body massage

Massage

Concierge

Non-smoking hotel

Shops

Butler service

24-hour front desk

Dry cleaning

Laundry service

Ironing service

Room features

Ocean view

Non-smoking rooms

Suites

Family rooms

Air conditioning

Private beach

Minibar

Flatscreen TV

Housekeeping

Private balcony

Room service

Safe

Refrigerator

Good to know

HOTEL CLASS

HOTEL STYLE

Harbor View

Ocean View

Hotel links

Visit hotel website

Special Offer:Save More on Your Rate

Hotel deals

Location

Full view

Contact

Blvd Kukulcan Km 7.5 Hotel Zone, Cancun 77500 Mexico

Name/address in local language

+1 877-859-5095

Getting there

Cancun Airport10 miSee all flights

Cozumel Airport44 miSee all flights

See all nearby hotels

Nearby restaurants

La Palapa Belga

550 reviews

6 minFrench

Padrino's Pizza Express

See all nearby restaurants

Nearby attractions

Rogers Boots

1 review

3 minSpeciality & Gift Shops

See all nearby attractions

3,023Reviews242Q+A100Room tips

Excellent service

Excellent service in hotel ... in Cornish restaurant is very kind ,gentle and awesome. They have a employee (ROSE)she's very kind, helpful and smart . I had agood time ...the food is awesome and i had a see room view room ... i recommend to visit.

Date of stay: September 2019Trip type: Traveled with family

Dear Aboud1997, Thanks for taking part of your time to share your impressions about your recent stay at Presidente InterContinental Cancun Resort. I'm pleased to hear your stay was of your entire satisfaction and that your expectations were met. I will share your kind review with all our team, especially to Rose, as this commits us to maintain and continuously improve our quality and service level in order to provide exceptional experiences like yours to all our guests. We do hope for the opportunity to welcome you back again. Sincerely, M. Albahari General Manager

Excellent place to stay!

From the very beginning we were pampered by the hotel staff, from the front desk, hostesses, restaurant, room service and all the facilities, we were delighted. The view from our suite was amazing! The beach was clean and enjoyable... just perfect!

Date of stay: September 2019

Location

Service

Sleep Quality

Room Tip: Terrace rooms sea side are the best ones

See more room tips

Dear FroussF, I'm happy to hear you enjoyed your recent experience with us at Presidente InterContinental Cancun. Thanks for take part of your time to share your impressions about our Resort. I will share your kind words to all my collegues, these commit us to maintain our quality and service standards in order to provide these kind of good experiences to you and the rest of our guests all the time. We hope you will visit us again to this your home in Cancun. Sincerely, M. Albahari General Manager

Bitter Sweet...beware the checkin

I have to admit that we initially secured a great deal on this hotel. All was good until we checked in. The clerk asked for a credit card for incendentials and local taxes. I signed the slip and was a little concerned that there was no amount on the slip but I trusted the clerk. When I checked my statement he charged my card 26000 pesos about $1300 usd which is 300 usd more that I paid for the room for 8 days. After a heated exchange with the desk supervisor they refunded the money...then called me to pay the taxes which was 80 usd. If this was all...$80...why did they originally charge me $1300. Crafty!! The hotel was very clean and the majority of the staff very friendly. Awesome beach! And two great pools. The food at the hotel was less than average quality and very expensive. The less than honest check in experience really left a bad taste. I would not return. Too bad that a bad clerk is ruining a pretty good hotel. Paul H…

Review collected in partnership with Cancelon.com

Date of stay: August 2019Trip type: Traveled as a couple

Dear Paul, Thanks for taking part of your time to share your impressions about your recent stay at Presidente InterContinental Cancun. I understand and apologize for the inconvenience you faced at check in, as that is not up to our normal standards. Rest assured that these issues will be looked into. We value your comments and I will share these to all our team to make the necessary changes in order to provide a better experience in the future. We hope you choose to stay with us again, so we can show you our true level of service and to make this up to you the next time you visit Cancun. Sincerely, M. Albahari General Manager

Great, I'd stay here again.

Excellent service, food. Little sargazum. Rooms are nice. I rather pay for a good meal or dinner instead of choosing an all inclusive, and this is the place. Free parking and wifi. I wish they offered the special wine and dessert meal since the beginning. (Ask for it). Whenever I asked for something, the staff solved it. Cleanliness great. The hotel is quite close to a new mall "Marina Puerto Cancun" which I visited 3 times. Locals are really nice. …

Date of stay: September 2019

Dear gonzm2017, Thanks for taking part of your time to share your impressions about your recent stay at Presidente InterContinental Cancun Resort. I'm pleased to hear you enjoyed your experience with us. We value your feedback and I will share it with all our team in order to improve our service level. We do hope to have the opportunity to welcome you back in the future. Sincerely, M. Albahari General Manager

Quiet Retreat

If you want a clean, peaceful, and reserved vacation this is the place for you. If you want a party hotel, it is nit the location you will enjoy. My stay was for 5 days and 4 nights. Upon arrival we were greeted and received well. Claudia the desk attendant was quite professional. We were offered a room upgrade and decided not to as the deluxe room provided was sufficient, just no ocean view. We were pleased, not amazed with the room and daily water bottles(2). The beach, poolside service, restaurants, and SPA were lovely. The downside for us was the Concierge and support staff Allison. We provided our IHG rewards and upon check in we were told we would have free WiFi and Happy hour. By the way the happy hour is nice, it comes with drinks and canapés. Each time we went to happy hour the Concierge, Allison, and the bar attendant would accost us and ask why and how did we enter happy hour. We were asked our room number and who told happy hour was included on more than two occasions. After the encounters we decided to dine outside of the resort. Humberto the manager, did his best to to graciously apologize for the mistreatment. Positives: Great food on the beach, beautiful views, clean rooms, drinks were ok, Cabana service was also very good. Coco Bongo was not far and it was fun. Taking the UltraMar ferry to Isla Mujeres was a great day adventure. Grab a golf cart and get good tacos at the Soggy Peso. Cons: not much nightlife, no music or dancing, must go downtown for that.…

Date of stay: September 2019

Dear Mia, Thanks for taking part of your time to share your impressions about your recent experience at Presidente InterContinental Cancun Resort. I'm pleased to hear you enjoyed our beautiful beach and facilities during your stay with us. I understand and apologize for the inconvenience you experienced twice during happy hour. Rest assured that this issue will be looked into in order to improve our service level. We value your comments and I'll share these with our staff, especially to Claudia and Humberto. A experience like yours commit us to maintain and continuously improve our quality and service standards in order to provide a better experience to you and all our guest in the future. We hope you choose to stay with us again. Sincerely, M. Albahari General Manager

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PRICE RANGE

$130 - $436 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

intercontinental presidente cancun hotel cancun, intercontinental cancun

LOCATION

MexicoYucatan PeninsulaQuintana RooCancun

NUMBER OF ROOMS

300

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