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    The Westin Resort & Spa, Cancun

    Boulevlard Kukulcan KM 20, Cancun 77500, Mexico
    011 52 998 848 7400
    Hotel website
    Lowest prices for your stay
    12/25/2017 12/26/2017
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    Traveler (2243)
    Pool & Beach (929)
    Room & Suite (802)
    • Excellent34%
    • Very good38%
    • Average16%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “royal beach club” (492 reviews)
    “hotel zone” (336 reviews)
    “el palmar” (63 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Westin Resort & Spa, Cancun
    Special Offer: Sunsational Savings
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    Dec 25Dec 26
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,243)
    There are newer reviews for The Westin Resort & Spa, Cancun
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    1,411 - 1,415 of 2,655 reviews

    Reviewed February 3, 2014

    We stayed for one night and decided to upgrade to the all inclusive, it was perfect. I wouldn't say this is a normal 4 star and definitely ask for the renovated room. Unless you are staying at The Royal Beach club, you won't get a...More

    1  Thank shewhotravels1
    Response from The_Westin-Cancun, Guest Service Coordinator at The Westin Resort & Spa, CancunResponded February 5, 2014

    Dear Guest: Thanks for posting your review. We are pleased to hear that you enjoyed the sevrice all inclusive. We apologize for the delay in service, we assure you that we will pass your comments to the Food and Beverage Manager. We hope to welcome...More

    Reviewed February 3, 2014

    My husband and I went to this hotel and had an amazing time. Before we left we had asked for a room in the Royal Beach Club and Laura P. was absolutely wonderful in helping my husband get this room and a few other surprises...More

    2  Thank klmsaver
    Response from The_Westin-Cancun, Guest Service Coordinator at The Westin Resort & Spa, CancunResponded February 5, 2014

    Dear Guest: Thank you for posting your review and congratulations for your birthday. We appreciate your kind comments regarding our colleagues as we strive each day to make exactly waht you said, memorable experiences. We are pleased to hear you and your husband had a...More

    Reviewed February 1, 2014

    I had 2 weekend breaks in this hotel during 2013 - both were excellent. The first time I went, as an SPG Platinum member they upgraded me to a room in the Royal Beach Club. To be honest I hadn´t really done any homework before...More

    2  Thank j2c0
    Response from The_Westin-Cancun, Guest Service Coordinator at The Westin Resort & Spa, CancunResponded February 2, 2014

    Dear Guest Thank you very much for posting a review. We appreciate your loyalty and thank you for being an SPG Platinum Member. Your feedback is very important to us because it allows us to continue a lifelong learning. We hope to welcome you again...More

    Reviewed January 31, 2014

    We stayed at this resort for three days at the beginning of our trip around the Yucatan. The location is in a much quieter part of Cancun which is really nice in some ways. (Less people harassing you on the street to buy tourist crap.)...More

    1  Thank JimNJae
    Response from The_Westin-Cancun, Guest Service Coordinator at The Westin Resort & Spa, CancunResponded February 2, 2014

    Dear Guest: Thank you for posting your review. We are sorry to hear your experience. Be assured that your comments will be pass to Food and Beverage Management, your feedback its very important to us as it allow us to keep improving and offering a...More

    Reviewed January 30, 2014

    we went with my family and did the package including breakfast, drinks and private pool. It was outstanding! would highly recommend to anyone looking for a relaxing family vacation. Far enough removed from the craziness of Cancun, but close enough to downtown so you can...More

    3  Thank G C
    Response from The_Westin-Cancun, Guest Service Coordinator at The Westin Resort & Spa, CancunResponded February 2, 2014

    Dear Guest: Thank you for your kind review. We are happy to hear yo spent an amazing time staying with us. We hope to welcome you and your family again. Thank you The Westin Resort and Spa Cancun Team

    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Spa
    • Free Parking
    • Bar/Lounge
    • Pool
    • Free Internet
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Pool
    • Outdoor pool
    • Price range
    • $144 - $466 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Luxury Hotel in Cancun
    • #47 Top resorts Hotel in Cancun
    • #47 Spa Hotel in Cancun
    • #51 Romantic Hotel in Cancun
    • #55 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 379
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Agoda, Prestigia, Hotels.com, Priceline, HotelsforEveryone, Orbitz, Hotwire, Travelocity, Cancelon, TripOnline SA and Evoline ltd so you can book your The Westin Resort & Spa, Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Westin Resort And Spa Cancun ,
    • Westin Resort & Spa Cancun Hotel Cancun ,
    • Westin Hotel Cancun ,
    • Westin Cancun ,
    • The Westin Resort Spa Cancun ,
    • Cancun Westin
    Add Photo Photos
    Traveler (2243)
    Pool & Beach (929)
    Room & Suite (802)
    Dining (293)
    Hotel & Grounds (1303)
    Bathroom (88)
    Business Center & Event Rooms (18)
    Family and Play Areas (10)
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    Ask a question
    Questions & Answers
    December 3, 2017|
    Response from Kim L | Reviewed this property |
    Not totally sure. They told us they anticipated construction being completed by Jan. Hopefully you'll be fortunate enough to miss it. :)
    November 25, 2017|
    Response from Sophia V | Reviewed this property |
    We mostly ate outside while doing activities, we only ate appetizers and drinks by the pool one time.
    Room Tips
    "Definitely go with beach view!"
    Read review
    "If you pay on line keep receipt and ask for room 2316"
    Read review
    "We would suggest you ask for a room in the front since we were on the pool side and didn't get much wind..."
    Read review
    "Beach view is excellent, but lagoon views have the sunset!"
    Read review
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