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    The Westin Resort & Spa, Cancun

    Boulevlard Kukulcan KM 20, Cancun 77500, Mexico
    011 52 998 848 7400
    Hotel website
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    12/24/2017 12/25/2017
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    Traveler (2243)
    Pool & Beach (929)
    Room & Suite (802)
    • Excellent34%
    • Very good38%
    • Average16%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “royal beach club” (492 reviews)
    “hotel zone” (336 reviews)
    “el palmar” (63 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Westin Resort & Spa, Cancun
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,244)
    There are newer reviews for The Westin Resort & Spa, Cancun
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    1,301 - 1,305 of 2,656 reviews

    Reviewed May 28, 2014

    We spent 3 nights at this hotel in May 2014. We originally booked a basic lagoon room, but upgraded to a lagoon view with balcony (for about $20 USD per night). We booked the all inclusive plan. We were looking for a smaller hotel with...More

    Thank CozCouple
    Response from The_Westin-Cancun, Manager at The Westin Resort & Spa, CancunResponded June 4, 2014

    Thank you for sharing your experience in Westin Cancun! We are very pleased that you enjoy the all inclusive package and you sleep well in our quite rooms and heavenly bed. Regarding your feedback I sent the information to our maintenance regarding the hot water,...More

    Reviewed May 28, 2014

    I have stayed at this resort over 10 times during the last several years, and I will be returning. Here's why - the Starwood policy allows small dogs and this hotel treats my dogs as if they were part of the family. The "sunset bar"...More

    Thank Mark T
    Response from The_Westin-Cancun, Manager at The Westin Resort & Spa, CancunResponded June 3, 2014

    Thank you for your loyalty at Westin Cancun! We were very gladly to assist you! We are very happy that you enjoy your stay and you are coming back! Thank you for your feedback regarding our internet access and the room service, I sent your...More

    Reviewed May 27, 2014

    The Westin Regina, as it's called by locals, has a beautiful beach, at the 20km mark on Hotel Row. This puts it at the southern end of the main tourist district. It's close to the airport. If you want to rest and relax, read, sun,...More

    2  Thank markpm3
    Response from The_Westin-Cancun, Manager at The Westin Resort & Spa, CancunResponded June 3, 2014

    Dear Guest, Thank you for your comments regarding your stay! we are happy to know that you receive good service from our waiters, and they will receive a recognition from our Management. For your feedback about the internet access I sent your comment to our...More

    Reviewed May 27, 2014

    We spent 5 nights at the hotel in the Royal Beach Club section of the hotel. The room was spacious, the beds were ok (I've stayed at other Westin properties and thought those beds were more "heavenly" than these), bathroom was nice. One thing which...More

    3  Thank Laura R
    Response from The_Westin-Cancun, Manager at The Westin Resort & Spa, CancunResponded June 3, 2014

    First of all in name of the management of The Westin Resort and Spa Cancun we would like to thank you for taking the time and provide us with your feedback regarding your stay. Please rest assured that all your comments regarding our food and...More

    Reviewed May 25, 2014 via mobile

    Everything about this place was amazing..... Staff were helpful and friendly..... Absolutely loved my stay..... Too notch!! My room was basically right on the beach which was awesome and we had hammocks there too!!

    1  Thank Villin420
    Response from The_Westin-Cancun, Manager at The Westin Resort & Spa, CancunResponded June 3, 2014

    Thank you for sharing your experience at Westin Cancun! We are pleased to know that you enjoy your stay and you find our staff helpful and friendly. We hope you visit us in a near future, Be well

    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Spa
    • Free Parking
    • Bar/Lounge
    • Pool
    • Free Internet
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Pool
    • Outdoor pool
    • Price range
    • $145 - $448 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Luxury Hotel in Cancun
    • #47 Top resorts Hotel in Cancun
    • #47 Spa Hotel in Cancun
    • #51 Romantic Hotel in Cancun
    • #55 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 379
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Agoda, Prestigia, Hotels.com, Priceline, Orbitz, HotelsforEveryone, Travelocity, Hotwire, TripOnline SA, Evoline ltd and Cancelon so you can book your The Westin Resort & Spa, Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Westin Resort And Spa Cancun ,
    • Westin Resort & Spa Cancun Hotel Cancun ,
    • Westin Hotel Cancun ,
    • Westin Cancun ,
    • The Westin Resort Spa Cancun ,
    • Cancun Westin
    Add Photo Photos
    Traveler (2243)
    Pool & Beach (929)
    Room & Suite (802)
    Dining (293)
    Hotel & Grounds (1303)
    Bathroom (88)
    Business Center & Event Rooms (18)
    Family and Play Areas (10)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Ritesh S
    December 8, 2017|
    Response from CEG43 | Reviewed this property |
    December 3, 2017|
    Response from Kim L | Reviewed this property |
    Not totally sure. They told us they anticipated construction being completed by Jan. Hopefully you'll be fortunate enough to miss it. :)
    November 25, 2017|
    Response from Sophia V | Reviewed this property |
    We mostly ate outside while doing activities, we only ate appetizers and drinks by the pool one time.
    Room Tips
    "Definitely go with beach view!"
    Read review
    "If you pay on line keep receipt and ask for room 2316"
    Read review
    "We would suggest you ask for a room in the front since we were on the pool side and didn't get much wind..."
    Read review
    "Beach view is excellent, but lagoon views have the sunset!"
    Read review
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