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Hyatt Ziva Cancun

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Traveler (6284)
Pool & Beach (1299)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“el mercado”(232 reviews)
“la bastille”(186 reviews)
“club tower”(145 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Hyatt Ziva Cancun
Special Offer: Savings Of Up to 50%!
Offers from Hyatt Ziva Cancun
Special Offer: Savings Of Up to 50%!
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Reviews (5,757)
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4,744 results
Traveler rating
3,759
658
185
77
65
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3,759
658
185
77
65
Show reviews that mention
All reviewsel mercadola bastilleclub towercandy shopdolphin poolzen spatrade windsfrench restaurantrooftop poolswim up roomtequila bartacosall inclusive resortasian fusionbutler servicesteakbeautiful resort
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1 - 5 of 4,744 reviews
Reviewed today

We stayed in the Turquoize Tower, and it is always such a pleasure to be there with family, friends, and loved ones. I highly recommend to visit the spa and ask for Margartia and Enedina for your massages! They always know how to make me...More

Thank Shelby L
Hotel's Favorite
Reviewed August 16, 2017 via mobile

We spent just over a week at this hotel. The location is stunning with fantastic views of the best part of The Caribbean in Cancun. The hotel makes the best of this with frames of the sea at both ends of the main walkway. We...More

65  Thank JElondon1
Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded August 17, 2017

Dear JElondon1, Thank you for choosing Hyatt Ziva Cancun as host for your vacation, we highly appreciate your preference and the time you have taken to share with us a 5 stars review; your comments are extremely valuable to us and truly really help other...More

Reviewed today

We just returned from our 6 day 5 night stay at this property and it was awesome. We had two ocean front rooms with spectacular views of the Caribbean. The property is so well designed that it never felt crowded. The pools are large, clean,...More

Thank Brenda D
Reviewed today

It is a good hotel to stay, beautiful sea view and the food and drinks are tasty. The dolphins are lovely. Although it could be noisy in the night, when you close the window, it is very quiet in the room. The location is great....More

Review collected in partnership with Hyatt Hotels
Thank sysiyan1993
Reviewed yesterday via mobile

We stayed in a King suite in the Tourquise Tower which is the exclusive adults only tower. We had a complimentary shuttle pick up from the airport with cold towels and drinks waiting. Check in was quick and easy. I was getting married there so...More

1  Thank Alicia B
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Most Booked Properties in Cancun
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$328 - $831 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Cancun
#4 Luxury Hotel in Cancun
#4 Spa Hotel in Cancun
#4 Top resorts Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$328 - $831 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Cancun
#4 Luxury Hotel in Cancun
#4 Spa Hotel in Cancun
#4 Top resorts Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (6284)
Pool & Beach (1299)
Room & Suite (934)
Dining (695)
Family and Play Areas (84)
Amenities (54)
Business Center & Event Rooms (15)
Questions & Answers
Ask a question
charushreegoyal
May 25, 2018|
AnswerShow all 4 answers
Response from HyattZivaCancun | Property representative |
Hi charushreegoyal, Thanks for reaching back again. Hyatt Ziva Cancun does provide private transportation, our "At your Request" team will gladly assist you with all the information and reservation in advance, Please drop... More
0
Votes
Google Translation
charushreegoyal
May 22, 2018|
Answer
Response from HyattZivaCancun | Property representative |
Hi charushreegoyal, Thanks for reaching out, but specially for choosing Hyatt Ziva Cancun as host for your upcoming vacations. Attending to your inquiries, please advise the following: 1. The Restaurants do not take... More
1
Vote
Google Translation
markhN674YK
May 21, 2018|
Answer
Response from felixR364NY | Reviewed this property |
The rooftop infinity pool opens to the guest stay in the adults only Turquoize tower only. Rooms key is required to get to that level and there's people checking. There are other two infinity pools on the ground level... More
0
Votes
Room Tips
"most rooms have ocean views. Make sure you get one.."
Read review
"Ask for a butler who will be there on all days of your stay."
Read review
"we were upgraded to ocean front which was amazing. the rooms seem well insulated and quiet."
Read review
"Turquoise tour if you have no children with you."
Read review
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