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Hyatt Ziva Cancun

#7 of 181 Hotels in Cancun
Certificate of Excellence
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Hyatt Ziva Cancun
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1,517 Reviews from our TripAdvisor Community

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Showing 1,295: English reviews
Tracy, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Been traveling to Cancun on and off for about 10 years now with family and/or friends and each time, i'd opt to stay on a different hotel. I fell in love with Cancun and the people there. I was hoping to find a property to stay each time i feel the need to go and now i''ve finally found "the... More 

Helpful?
1 Thank pinkprincessjankie
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Raul Francisco was an amazing bartender, he'll take care of you at the bar if you go to him!! The hotel was a great experience, great beach and great pools. Very family friendly and everyone can enjoy something about their stay here

Helpful?
Thank Antonio P
Orange County, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

So just landed back home from my stay at the Hyatt Ziva. And there were definitely high and lows. Hotel is beautiful!! Grounds, pools are amazing. There are two pools on each end of the hotel which are never full. You would think the hotel had just a few people. Plenty of restaurants and they are never busy. You will... More 

Helpful?
1 Thank marisa g
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear marisa g, We are pleased to read that you and your family loved your stay at Hyatt Ziva Cancun, and I wish to thank you for taking your time to write this detailed feedback. It is pleasing to learn that you enjoyed the privileged location of Hyatt Ziva, and we are happy to read that you found our grounds... More 

Cypress, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

This was my first all inclusive vacation and was not disappointed. The staff, room, and food were excellent. The location with its own private beach and free paddle boats is unbeatable. Will definitely pick this hotel again. Would recommend it to anyone who wants to take their kids.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 753borisb
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear 753borisb, Alllow me to thank you for choosing Hyatt Ziva Cancun as your host for your recent vacation. I am thrilled to learn that you enjoyed our Evolution of All Inclusive, and that our friendly associates, excellent accommodation and food, and our location with beach, all exceeded your expectations and contributed to you having a memorable vacation. Thank you... More 

1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I spent a week there this past week and we couldn't have imagined a better location and hospitality than what we found at the Hyatt Ziva. We were absolutely blown away by the kind and helpful staff. The stunning views from our room, pools, and resort landscape were picturesque. I called this review "relaxation" because there was... More 

Helpful?
Thank Michael B
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Michael B, On behalf of all the associates of Hyatt Ziva Cancun and myself, we wish to thank you for staying with us, and for sharing these wonderful comments. I am thrilled to learn that we managed to provide you with an enjoyable stay, and it pleases me to read that you found our associates to be kind and... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Absolutely loved staying at the Hyatt Ziva. The facilities and location are superb, the service is very good and restaurants are to a good standard. If you want to party you are 5 mins from the main strip. This is one of the best resorts we have stayed at. Phenomenal!!!!

Helpful?
Thank RenMisha P
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear RenMisha P, We were very privileged to have you choose us as your host for your recent vacation, and we want to thank you for sharing there fantastic comments with us. We are glad that the superb location, facilities, service and restaurants contributed to your enjoyable stay. Our commitment as a team is to exceed our guest's expectations, and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

By far the most fantastic trip ever !!!! Beach -Awesome Room -spectacular Service - Impeccable Everything about our stay was absolutely amazing !!!! Roberto THANK YOU !!! Diego , Francisco , Ingrid and Jose... You guys were the best and we had a great time . Thank you so very much for treating us like family !!! Our Amigos !!!!... More 

Helpful?
Thank Hairone
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Hairone, It is with great pleasure that we read about your fantastic experience during your recent stay with us. We are glad that the accommodation was of a great comfort to you and that you found the beach awesome. Also, We are thrilled to learn that our associates provided you with the true service from the heart, and that... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

im Shira and just writing to let you know if you are to visit CANCUN HYATT ZIVA is where to stay straight from the jump you are greeted at the front the fire the way it look was amazing my favorite part was the bell hop Mizarhim Flores he had no problem doing his job he made sure our car... More 

Helpful?
1 Thank Shira B
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful time in Cancun at Hyatt Ziva. We stayed at the touquoise building. Excellent room with large king bed and amazing bathroom. We also loved the balcony hot tube. Food great at La Bastille (Miguel , the waiter, was superkind). We also love shrimps at El Mercado. Pools are by the beaches. We will return!!!

Helpful?
Thank Eliseu P
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Eliseu P, Thank you for your preference and for the time you took to share with us with these kind words. We are thankful to learn that you enjoyed your stay with us, starting with your spacious and comfortable accommodation, to the restaurants with great food, namely La Bastille and El Mercado. It is pleasing to read that Miguel... More 

Rockland, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

Can't wait to go back to the Hyatt Ziva. The resort was the most beautiful one I have seen so far. We have traveled to Jamaica and Punta Cana and the resort blew those out of the water. They constantly had staff there cleaning and making the place sparkle! The staff was friendly, the food was good and the drinks... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jordan H
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Jordan H, We were thrilled that we had the chance to host you during your Honeymoon. Thank you for sharing these wonderful comments with us. It is most satisfying to learn that truly you enjoyed your stay, and we are happy to read about your experiences with our friendly associates, clean resort, good food and delicious drinks. We will... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The fall of 2015 will redefine all-inclusive luxury with an incredible new resort opening in the most coveted location in Cancun: a spectacularly scenic peninsula surrounded on three sides by turquoise seas. Inspired by the beauty of the destination and the culture, a naturally elegant, airy ambiance blends contemporary decor with Mayan influences, and shades of brilliant blue stretch from the sparkling infinity pools to the azure ocean. Swim-up suites, authentic cuisine, and Service from the Heart™ are just a few of the many delights awaiting guests of all ages at the newest Evolution of All-Inclusive™: Hyatt Ziva Cancun ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $351 - $979 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
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Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 Spa Hotel in Cancun
#7 On the Beach Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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