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Hyatt Ziva Cancun

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Traveler (8036)
Pool & Beach (1462)
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About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way.
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Property amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
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Special Offer:Save Up to 55% + $200 RC
Hotel deals

Location

Full view
Contact
Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel zone, Cancun 77500 Mexico
Getting there
Cancun Airport11 mi
Cozumel Airport45 mi
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7,307Reviews
8,739Photos
1,184Q+A
100Room tips
Traveler rating
  • 5,913
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Popular mentions
The staff was very nice and helpful met lots of great people from all around the world. Had waiters literally running trying to provide prompt service was nothing like what you would get in the states very pleased with Hyatt all inclusive hotels
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Review collected in partnership with Hyatt Hotels
+4
Hotel's Favorite
What an experience we had at Hyatt Ziva Cancun. Just came back and will go back again in a minute. Everything was top notch. Beautiful, Earthy, modern yet comfortable design, the most comfortable beds and rooms, delicious food, clean beach, great staff and can't even find one
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Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun
Responded Aug 1, 2018
Dear Lilit_LA, Thank you for choosing Hyatt Ziva Cancun as host for your family vacation and for taking the time to share with us your 5 stars review; we truly appreciate your confidence in choosing us to live the best vacation on the Caribbean Sea. We are delighted to know our privileged location, endless room facilities, excellent food quality impeccable service exceeded your expectations; we are proudly pioneers in the evolution of All-Inclusive family friendly programs, always creating memorable moments where guests of all ages can delight in fun at one of the most sought-after locations in Cancun's destination. On behalf of all Hyatt Ziva Cancun associates and myself we genuinely hope to have the opportunity of welcome you again soon. Sincerely, with a Service from the Heart. Alexandre de Brouwer General Manager
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We just returned from a long weekend at Hyatt Ziva. Can’t say enough about the people that work so hard to make your stay memorable. Francisco, our driver to and from the airport, set the tone for the weekend. Gustavo and Gabriel were our “butlers” and helped with any request
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Decided on this great property by reviews here on trip advisor. I was looking for an incredible place to enjoy our 20th Anniversary...A large resort , top shelf drinks and very good food . The service from Everyone was from the Heart ...Shout Out to Oliver and Juan Daniel ! But
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We just returned from a week at this resort with our 4 year old and a great time was had by all! We particularly enjoyed not having to sign any receipts for drinks by the pool, meals at restaurants or in the cafes/bars(as we've had to do at other all-inclusive resorts). No
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All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
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123456213
There is a nespresso-like machine in the room. It’s not exactly like the ones in the US I believe. Upon arrival they give u a full bottle of tequila, whiskey, or vodka (your choice). The room is stocked w beer, wine, water and soft drinks daily and also snacks!!
1 vote
Is given a tip recommend ?
It’s not a must but even a small tip would go a long way. Either way, you will receive an exceptional service.
0 votes
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123456237
"Adults only tower"
"Ask for room with good view"
"We had an ocean view room in the Pyramid section. Good size, comfortable room. They have 2 other towers on the more expensive side."
"bottom floor is nice because it provides access to water boardwalk"
"Swim up suites"
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12345620
PRICE RANGE
$396 - $1,139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams cancun resort & spadreams hotel cancundreams cancun hotelcamino real cancundreams cancun mexicocancun dream resortdreams resort spa cancuncancun dreams hoteldreams resort cancun mexico
FORMERLY KNOWN AS
Dreams Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
547
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