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Hyatt Ziva Cancun

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
$521*
$398*
Great Deal
$437*
$437*
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Hyatt Ziva Cancun
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3,638 Reviews from our TripAdvisor Community

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Showing 3,014: English reviews
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Reviewed yesterday NEW

My husband and I came here for a week; April 23-30, 2017. The hotel is beautiful, the waitstaff is wonderful and very attentive. The food was excellent as well. My favorite restaurant was International Buffet as they had authentic Mexican food, lots of salad options, an amazing cheese and fresh baked bread spread every day and night. In the mornings...

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Helpful?
Thank Tiffany P
New York City, New York
Reviewed yesterday NEW

The hotel was homey and most of the time the staff was very friendly. However, the two times I was at the buffet restaurant el mercado, for breakfast the omelet making people were talking in spanish making fun of us which was obvious becasue they were looking at me and my fellow guest and making us feel unconfortable. Besides the...

Review collected in partnership with Hyatt Hotels
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Thank cl1129
Reviewed yesterday NEWvia mobile

We went here for a great anniversary week. Hotel reception was amazing and welcoming. The food and drinks in the all inclusive were amazing! They have a French, Spanish, Italian, Japanese hibachi sushi, and steak house themed restaurants for dinner. Breakfast and lunch are great buffets with a few Mexican themed dishes each day. If you go ask for Marco...

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Thank Fishbone99
Calgary, Canada
Reviewed yesterday NEW

This place is absolute paradise. We stayed in the "turquoise". We had an oceanfront view which overlooked the pavilion, ocean and beach. A room with a nice couch and a hot tub on the balcony. Always friendly smile to greet you. Food was pretty good especially in Lorenzo's ( Italian restaurant) and La Bastille's ( French restaurant). From the yummy...

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Thank 4,801,234
Murrieta, California
Reviewed yesterday NEWvia mobile

Our family of 11 ranging from 2 to 60 year old just left Hyatt Ziva. We had an amazing experience. The service, food, and facility is first class consistently in all areas. We're experienced travelers and have stayed at 5 stars resorts all over the world, so our standard for Hyatt Ziva was high and I'm glad to say that...

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2Thank LoveJSP
Kent
Reviewed yesterday NEW

The staff in the Turquoise block where we stayed could not have been more helpful especially Annabelle in reception and our Butler Joseph The rooms were clean as many towels as you wanted mini bar stocked daily clean bed linen frequently changed waiters at the pools were friendly and helpful beach towels were plentiful. This Ll inclusive holiday is far...

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Thank Janetdell
Fresno, California
Reviewed 2 days ago NEW

Property was beautiful and well maintained. Staff was the most helpful and friendly we have ever experienced. My wife uses a wheelchair. She was able to go almost everywhere on the property. There are ramps and elevators everywhere. Also wide hallways and pleanty of space in shops and restaurants. Better access then anywhere we have stayed in the US.

Review collected in partnership with Hyatt Hotels
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1Thank Q9184CQjeffk
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 days ago NEWvia mobile

The atmosphere was wonderful the service was exemplary the food was delicious the drinks were refreshing but not too strong.You will want for nothing and get everything you ask for this is what you get at the Hyatt Ziva.We arrived on a Saturday and stayed one week the nightly entertainment was a nice touch for families and those who would...

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1Thank A TripAdvisor Member
Reviewed 3 days ago NEW

We had reserved a room in the Club Tower, but when we arrived had been upgraded to the Turquoise Tower (adults only), which was a wonderful surprise. The amenities there were upgraded, including a rooftop pool and bar which were great. Service from beginning to end was outstanding, and the staff was extremely friendly and helpful. Gisell, the concierge we...

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3Thank Denise C
Moultrie, Georgia
Reviewed 4 days ago NEW

My wife and I were far from satisfied with the service we received. Our anniversary trip was not a very memorable one because of the deception experienced at this hotel. We will never, nor will any of our colleagues or associates, travel to this hotel again. Ever. When we arrived, we were not given the room we paid for. Instead,...

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12Thank kcohran
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $336 - $909 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotwire, Hotels.com, Travelocity, Hyatt Hotels Corporation, Cheap Tickets, HotelsClick, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 On the Beach Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 Spa Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Ziva Cancun staff and other travelers.
690 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are many ocean view rooms because of the hotel's location. For adult only facilities choose the Turquoise Tower.”
  • Ocean View near the pool
denisecY2879UF, 3 days ago | Read review
“Turquoise Tower has great room, if you can get one”
kcohran, 4 days ago | Read review
“My room was a standard room looking out to the sea. It was actually facing the open sea after the lighthouse, and i absolutely loved it.”
  • View from our standard room. Perfect for wedding photos.
  • Sky Terrace for wedding ceremony and cocktail hour
ysuarez913, 5 days ago | Read review
“An upper floor in the adults Only Turquoise Tower gives you much more privacy on your balcony. Check on free airport shuttle!”
Mr_Mrs_Scooters, 6 days ago | Read review
“I believe all rooms are good views due to the property location.”
374FrankC, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Bookit.com
$398* /night
View Deal
Booking.com$437
TripAdvisor$437
Expedia.com$521
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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