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Hyatt Ziva Cancun

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#6 of 180 Hotels in Cancun
Certificate of Excellence
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Hyatt Ziva Cancun
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1,799 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
Milton, Delaware
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is placed perfectly with calm waters on one side and ocean on the other. The food was delicious. We loved the buffet breakfast and all the upscale restaurants for dinner. There are several places to eat and drink. The staff very friendly and helpful .

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Judy Hutson T
Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

The rooms, food, scenery.....all perfect!! The entertainment was on point every night but the best was the Mexican Festival where they had authentic Mexican snacks, shopping, and shows! I'm definitely going back!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank stacynicolec
Chicago Ridge, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

We Stayed Oct31st thru Sep4 and enjoyed every minute of this resort. We spent most of our time at there absolutely beautiful beach and eating awesome food at Habanero's. My advice would be to make sure to get as much information as you can at check in. They have so many things to see, do and eat that it is... More 

Helpful?
Thank rodney h
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I came out to Cancun for a cousins vacation. Although I didn't choose the hotel, I was very happy at Hyatt Ziva! Pros: Clean, spacious rooms with beautiful ocean views and comfortable beds. Located within walking distance to shopping, pharmacy, and nightclubs. The hotel sits on both the bay with very calm waters and the ocean for those big waves.... More 

Helpful?
2 Thank Juanita P
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Juanita P, On behalf of all the associates and myself at Hyatt Ziva Cancun, allow me to give you a big “Thank you” for you precious comments. We couldn’t be contented more than we are for exceeding your expectations, giving you the true “service from the heart” treatment and making this a memorable experience for you. We are grateful... More 

Saint Louis, Missouri
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As our first all-inclusive resort vacation, the Hyatt Ziva Cancun was unforgettable, and difficult to surpass. The resort is even more beautiful than the many reviews and photos can portray, a clean contemporary design, with easy access to two beaches and two pools, with the adult only pool rooftop pool limited to Turquoize guests. We truly enjoyed the multiple restaurants... More 

Helpful?
1 Thank Sphmiel
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Sphmiel, We really enjoyed reading about your experience during your stay with us here at Hyatt Ziva Cancun, and we are much obliged that you took time to let us know about it. It is gratifying to learn that our Evolution of All inclusive made a positive impact on your stay, and you liked our top notch service, as... More 

Santiago, Chile
1 review
5 of 5 stars Reviewed 2 days ago NEW

We just comeback from a wonderful vacation. The two beaches are fantastic, the view, the location, the restaurants and the great service. All the restaurants offer a wonderful food and service. The team of the dips n sips bar starting with Raul are over the top

Helpful?
Thank olgaluciagamboa
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

It is truly a pleasure to read about your positive experience during your vacation in Hyatt Ziva Cancun Dear Olga, It is truly gratifying to learn that you had a great time and that your vacation wonderful. We are immensely thankful for recognizing Raul’s efforts to provide you with a great service, and rest assured he will be receiving your... More 

02190
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very positive experience. Be aware the resort is huge with many stairs. You have to look for elevators. Do not be put off by the "concrete" . It is there for a reason. It doesn't get hot and dries quickly after a quick rain. Look for the beautiful artwork and woodwork. Check in should inform guests about excellent shows. It... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank beachgirl02190
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear beachgirl02190, Thank you for choosing Hyatt Ziva Cancun as your host for recent vacation, and thank you for taking the time to let us know about the great experience you had. I’m glad you noticed how our associates are making sure that you have an unforgettable vacation, by providing you with the true service from the heart. Also, we... More 

Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 7 days at the Hyatt Ziva Cancun and it exceeded our expectations. The location of the hotel is ideal, 2-minute walk to the center where you can find shopping, restaurants, bars and amazing clubs, Coco Bongo is a must. When the other hotels only have open sea beaches, this hotel alongside that has a little creek with see-through... More 

Helpful?
2 Thank LG890
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear LG890, Congratulations on your engagement! We are very pleased that you enjoyed your stay with us here at Hyatt Ziva Cancun, and are grateful that you took time to write to us about it. It is fulfilling to learn that you liked our Evolution of All Inclusive service, with our associates providing you the true service from the heart,... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed at the Hyatt Ziva 9/10 - 9/15. We've visited Cancun twice before this trip and stayed at other all-inclusive resorts that we never disliked; they were good (not GREAT). However, I can say now that we will only stay at Hyatt Ziva when we return to Cancun because we had such a relaxing and fun... More 

Helpful?
Thank ftrevino33
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear ftrevino, Allow me to thank you for choosing us as your host during your recent visit. We are thrilled to know that you enjoyed your entire experience at our resort and that you consider us to be top notch resort. Thank you for your kind comments regarding cleanliness of resort, wifi, our beach and tranquility. We are proud to... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing time on our first trip to Cancun! If we didn't already have our 2017 vacations planned, we would be back sooner. From the staff, to the cleanliness of the entire resort, the views, the great food and drink. ALL for 1 inclusive price... you can't beat it!! We stayed 6 days, 5 nights and will plan... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank KLWalk317
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear KLWalk317, It was an immense pleasure to host you during you vacation. We are grateful to read this fantastic review of your stay, and are proud and delighted to learn that we were able to surpass your expectations. It is truly gratifying to read just how much you loved the service provided by our associates and how our F&B... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $347 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
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Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#6 On the Beach Hotel in Cancun
#6 Luxury Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Spa Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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