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Hyatt Ziva Cancun

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Traveler (6067)
Pool & Beach (1285)
Storyboard
Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“el mercado”(232 reviews)
“la bastille”(186 reviews)
“club tower”(145 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Hyatt Ziva Cancun
Special Offer: Savings Of Up to 40%!
Offers from Hyatt Ziva Cancun
Special Offer: Savings Of Up to 40%!
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Reviews (5,566)
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4,589 results
Traveler rating
3,634
641
179
75
60
Traveler type
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LanguageEnglish
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3,634
641
179
75
60
Show reviews that mention
All reviewsel mercadola bastilleclub towercandy shopdolphin poolzen spatrade windsfrench restaurantrooftop poolswim up roomtequila bartacosall inclusive resortasian fusionbutler servicesteakbeautiful resort
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1 - 5 of 4,589 reviews
Reviewed today via mobile

We had an amazing trip. Our person who put together our trip did not work out the people to room ratio correctly but the hotel fixed it immediately and upgraded us to a king size bed with a sleeper sofa with absolutely no notice or...More

Thank Sara K
Hotel's Favorite
Reviewed August 16, 2017 via mobile

We spent just over a week at this hotel. The location is stunning with fantastic views of the best part of The Caribbean in Cancun. The hotel makes the best of this with frames of the sea at both ends of the main walkway. We...More

53  Thank JElondon1
Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded August 17, 2017

Dear JElondon1, Thank you for choosing Hyatt Ziva Cancun as host for your vacation, we highly appreciate your preference and the time you have taken to share with us a 5 stars review; your comments are extremely valuable to us and truly really help other...More

Reviewed yesterday via mobile

Combo vacation. Honeymoon and birthday. Alfonso in the evening bar, was a fantastic representative of the staff. Humble, helpful, and professional. Thank you Alfonso and Alejandro. Nothing bad to say about the resort or staff. Spent 10 days. Could have stayed longer. Western food and...More

Thank Dave D
Reviewed yesterday via mobile

Highly recommend this place. High quality service, food and entertainment. Access to two different beaches, with kayak, surfing board and trampoline included. Two public pools and one private. You can also take advantage to swim with dolphins. Our butlers Sergio and Lenin did amazing job!...More

Thank Sofiya G
Reviewed yesterday

I cannot thank the staff at Hyatt Ziva for supporting an extraordinary vacation. Beautiful views, the food and drinks were fantastic, and the staff was so happy. I will book my next trip to Cancun here FOR SURE.

Review collected in partnership with Hyatt Hotels
Thank abigailsolan
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$334 - $796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Cancun
#3 On the Beach Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Spa Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$334 - $796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Cancun
#3 On the Beach Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Spa Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (6067)
Pool & Beach (1285)
Room & Suite (917)
Dining (693)
Family and Play Areas (84)
Amenities (54)
Business Center & Event Rooms (15)
Questions & Answers
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Room Tips
"For just adults, book within the Turquoise towers for more overall access to the resort"
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"Staying in adults-only Turqoize tower gets you access to an adults-only pool with a spectacular view!"
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"The two story suites are great for families."
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"swim up suites are fabolous"
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