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Hyatt Ziva Cancun

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Traveler (6261)
Pool & Beach (1297)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“el mercado”(232 reviews)
“la bastille”(186 reviews)
“club tower”(145 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Hyatt Ziva Cancun
Special Offer:Savings Of Up to 40%!
Offers from Hyatt Ziva Cancun
Special Offer:Savings Of Up to 40%!
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Reviews (5,730)
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4,725 results
Traveler rating
3,744
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184
77
65
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3,744
655
184
77
65
Show reviews that mention
All reviewsel mercadola bastilleclub towercandy shopdolphin poolzen spatrade windsfrench restaurantrooftop poolswim up roomtequila bartacosall inclusive resortasian fusionbutler servicesteakbeautiful resort
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1 - 5 of 4,725 reviews
Reviewed yesterday via mobile

This is the best hotel i’ve had the luxury of staying at. We were in the Turquoise tower section and had an unbelievable service. The only turn off my fiancé and I had was seeing the 4 hotel owned dolphins in the shallow pool. It...More

3  Thank jordy210
Hotel's Favorite
Reviewed August 16, 2017 via mobile

We spent just over a week at this hotel. The location is stunning with fantastic views of the best part of The Caribbean in Cancun. The hotel makes the best of this with frames of the sea at both ends of the main walkway. We...More

64  Thank JElondon1
Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded August 17, 2017

Dear JElondon1, Thank you for choosing Hyatt Ziva Cancun as host for your vacation, we highly appreciate your preference and the time you have taken to share with us a 5 stars review; your comments are extremely valuable to us and truly really help other...More

Reviewed yesterday

The hotel was an overall great experience from the room to the service to the food. The beach being right on your doorstep is also something that is very nice and relaxing to have. ll of the staff was friendly and helped with everything.

Review collected in partnership with Hyatt Hotels
Thank hsiehruby
Reviewed yesterday via mobile

This place was beyond my expectations, before I booked I read all the good reviews about this place so I knew it was going to be nice but when I got there I was so happy and impressed with the staff they truly give you...More

Thank tobehonest010203
Reviewed yesterday

We spent 5 days at the Hyatt Ziva and loved every bit of it. There is plenty to do there although we did had a more relaxing vacation on our agenda. It is an "all-inclusive" hotel and we stayed in the Turquoise tour which was...More

Thank Gerrie M
View more reviews
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$330 - $820 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cancun
#4 Spa Hotel in Cancun
#4 On the Beach Hotel in Cancun
#4 Top resorts Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$330 - $820 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cancun
#4 Spa Hotel in Cancun
#4 On the Beach Hotel in Cancun
#4 Top resorts Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (6261)
Pool & Beach (1297)
Room & Suite (934)
Dining (695)
Family and Play Areas (84)
Amenities (54)
Business Center & Event Rooms (15)
Questions & Answers
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maddmooree
May 19, 2018|
Answer
Response from mauld | Reviewed this property |
Top shelf liquor is available, and you can order it at any of the many bars, not sure about bottled beer, but I assume its there as well. There are lots of clubs within a short walk or quick cab ride. The hotel itself... More
0
Votes
dajnorris
May 17, 2018|
AnswerShow all 2 answers
Response from Abhmb | Reviewed this property |
Unfortunately, I do not.
0
Votes
Jdlx845
May 14, 2018|
Answer
Response from Sheila J | Reviewed this property |
If you’re staying at the adults only Turquoise, you will hear good music all the time around the pools.
0
Votes
Room Tips
"Turquoise tour if you have no children with you."
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"Request an ocean view room - it's spectacular!!"
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"Turquoize Adults Only Experience is worth the upgrade."
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"Avoid the "pyramid" shaped building/rooms unless you enjoy staring down at two sad dolphins."
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