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Hyatt Ziva Cancun

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#6 of 180 Hotels in Cancun
Certificate of Excellence
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Hyatt Ziva Cancun
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1,792 Reviews from our TripAdvisor Community

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Showing 1,514: English reviews
Santiago, Chile
1 review
5 of 5 stars Reviewed yesterday NEW

We just comeback from a wonderful vacation. The two beaches are fantastic, the view, the location, the restaurants and the great service. All the restaurants offer a wonderful food and service. The team of the dips n sips bar starting with Raul are over the top

Helpful?
Thank olgaluciagamboa
02190
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very positive experience. Be aware the resort is huge with many stairs. You have to look for elevators. Do not be put off by the "concrete" . It is there for a reason. It doesn't get hot and dries quickly after a quick rain. Look for the beautiful artwork and woodwork. Check in should inform guests about excellent shows. It... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank beachgirl02190
Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent 7 days at the Hyatt Ziva Cancun and it exceeded our expectations. The location of the hotel is ideal, 2-minute walk to the center where you can find shopping, restaurants, bars and amazing clubs, Coco Bongo is a must. When the other hotels only have open sea beaches, this hotel alongside that has a little creek with see-through... More 

Helpful?
Thank LG890
Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed at the Hyatt Ziva 9/10 - 9/15. We've visited Cancun twice before this trip and stayed at other all-inclusive resorts that we never disliked; they were good (not GREAT). However, I can say now that we will only stay at Hyatt Ziva when we return to Cancun because we had such a relaxing and fun... More 

Helpful?
Thank ftrevino33
San Antonio, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

We had an amazing time on our first trip to Cancun! If we didn't already have our 2017 vacations planned, we would be back sooner. From the staff, to the cleanliness of the entire resort, the views, the great food and drink. ALL for 1 inclusive price... you can't beat it!! We stayed 6 days, 5 nights and will plan... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank KLWalk317
Denver, Colorado
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

What an amazing resort! You are greeted by Ramon with cool drinks and a towel. The views in the main entrance are truly breathtaking! If you need humor and great drinks, head to Bar del Mar and chat with Oscar, Dickman, Miguel, and JC. They are quite a group, funny and great bartenders! Head over to Habaneros for fish tacos... More 

Helpful?
Thank Aminta L
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Overall this resort is beautiful. Well maintained by the hardworking staff, these guys work night and day to keep this place running. I stayed from 9/16-9/22 Let's start with the Pros PROS: Beautiful resort, I loved the views of the ocean, clean, great location to the city and beach, good drinks, loved the pools and the fruit carts that come... More 

Helpful?
1 Thank kbhavika0124
Dallas,
1 review
5 of 5 stars Reviewed 2 days ago NEW

We went to the Hyatt Ziva Cancún for our honeymoon and it exceeded all expectations. Everything was perfect! The staff are all amazing, especially Carlos at Tres Cervesas. He remembered our names and drink orders from the very beginning. He was literally the best bartender we've ever had. We have already recommended this place to all of our family/friends and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jennifer S
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent 4 days 3 nights in this wonderful hotel. We loved it since we arrived. The facilites, the room, the beach, foods, drinks, dolphins everything was just great, the only thing that we think need some improvement is the costumer service area in general. From the receptionist to the waitress in almost every restaurant need to work in their... More 

Helpful?
Thank Azuandrea
salt lake city utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We arrived at the Turqoize Ziva to find out the the room we booked was not available so we had to take a lesser room or upgrade. We decided to upgrade and the room was nice and large with a great view. Con The cleaning staff never did a great job every day, the internet never worked and the hot... More 

Helpful?
1 Thank danielbagley
Questions? Get answers from hotel staff and past guests. Ask a question

2,543 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $344 - $1,021 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
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Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#6 Luxury Hotel in Cancun
#6 On the Beach Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Spa Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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