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Hyatt Ziva Cancun

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Boulevard Kukulcan KM 11.5 Hotel Zone, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (10570)
Pool & Beach (2285)
Room & Suite (1350)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cancun
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 243 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
Spanish

Location

Full view
85Good for walkers
Grade: 85 out of 100
17Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
9,918Reviews1,416Q+A100Room tips
Traveler rating
  • 7,937
  • 1,219
  • 403
  • 169
  • 193
Time of year
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Popular mentions
stevereineke wrote a review Today
Northville, Michigan1 contribution
The adults only section that we stayed at was excellent! The alcohol was top shelf and there where was no up charges at check it. The food was better than we where expecting. I would highly recommend this location.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
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DrJorge wrote a review Yesterday
Greensboro, North Carolina4 contributions4 helpful votes
The Hyatt Ziva Cancun has extraordinary employees. For instance, Sofia Gonzales is the manager of Tradewinds Restaurant. Sofia is an outstanding manager with exceptional people skills. She could be a manager anywhere in the world! David works in the daily activities area. He is simply an outstanding person with much enthusiasm and creativity. Javier cooked huevos rancheros for me everyday at "El Mercado." After the first day, Javier knew exactly the way I liked my huevos rancheros served. Simply amazing! Marcello, the overall manager, provides outstanding customer service to me when needed. Carlos and Esperanza serving me in the pool area were simply amazing! Thank you! Dr. Jorge Gaytan
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
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Kevin C wrote a review Jan 14
3 contributions
It was nice to get away and still feel safe. Amazing staff. I really enjoy when resorts are not packed and that was the case. Would go back tomorrow. Appreciate the kindness and simple details they pay attention to. Thank you for Marie, Ivan, Eduardo, Reynolds for the outstanding service.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
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Erica M wrote a review Jan 14
6 contributions1 helpful vote
We stayed at the Hyatt Ziva for our yearly vacation and absolutely loved it! The resort was spectacular-best beach and view in Cancun. Everything was clean and modern-loved the open-air concept throughout the resort. When we arrived, we were greeted and temperature-checked before being allowed on the resort-this happens when you leave and return to the resort as well which was appreciated for safety precautions. The food and drinks were amazing-we tried all but two restaurants (the French restaurant-mainly because we didn't have the proper attire and the Italian restaurant). All the staff is friendly and attentive. Dolphins on the property which was fun to see each day when we walked to the coffee shop to get our morning coffee. The grounds of the property are spectacular; the resort is situated at the tip of the peninsula so it is surrounded by the ocean. We are thinking about returning to the Hyatt Ziva later this year to get married with our closest friends and family. If we are going to Cancun for future trips, we are going to be staying here!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
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wchagy wrote a review Jan 14
Austin, Texas1 contribution
From the moment we arrived the staff at Hyatt Ziva exceeded our expectations! Resort is gorgeous food was amazing and the room was huge with tons of amenities! Pictures don’t describe how beautiful the resort is.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
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PRICE RANGE
$299 - $722 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams cancun resort & spa, dreams hotel cancun, dreams cancun hotel, camino real cancun, dreams cancun mexico, cancun dream resort, dreams resort spa cancun, cancun dreams hotel, dreams resort cancun mexico
FORMERLY KNOWN AS
Dreams Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
547
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Frequently Asked Questions about Hyatt Ziva Cancun
Which popular attractions are close to Hyatt Ziva Cancun?
Nearby attractions include Palazzo Cancun (0.3 miles).
What are some of the property amenities at Hyatt Ziva Cancun?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Ziva Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cancun?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hyatt Ziva Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cancun?
Conveniently located restaurants include La Joya, Restaurant Le Basilic, and Isla Contoy.
Are there opportunities to exercise at Hyatt Ziva Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hyatt Ziva Cancun have an airport shuttle?
Yes, Hyatt Ziva Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.9 miles) and Scorpion’s Temple (2.1 miles).
Does Hyatt Ziva Cancun have any great views?
Yes, guests often enjoy the harbor view available here.