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Hyatt Ziva Cancun

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Traveler (6068)
Pool & Beach (1285)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“el mercado”(232 reviews)
“la bastille”(186 reviews)
“club tower”(145 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Hyatt Ziva Cancun
Special Offer: Savings Of Up to 40%!
Offers from Hyatt Ziva Cancun
Special Offer: Savings Of Up to 40%!
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Nearby Hotels
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Reviews (5,573)
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4,594 results
Traveler rating
3,638
641
179
75
61
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Time of year
LanguageEnglish
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3,638
641
179
75
61
Show reviews that mention
All reviewsel mercadola bastilleclub towercandy shopdolphin poolzen spatrade windsfrench restaurantrooftop poolswim up roomtequila bartacosall inclusive resortasian fusionbutler servicesteakbeautiful resort
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1 - 5 of 4,594 reviews
Reviewed yesterday

Had a wonderful stay here for a family wedding at the ziva. Food was really good with plenty of restaurants and snack bars to choose from. Kids had a great time visiting the candy store and went there for some ice cream everyday. Nightly entertainment...More

Review collected in partnership with Hyatt Hotels
Thank kristineG2020
Hotel's Favorite
Reviewed August 16, 2017 via mobile

We spent just over a week at this hotel. The location is stunning with fantastic views of the best part of The Caribbean in Cancun. The hotel makes the best of this with frames of the sea at both ends of the main walkway. We...More

54  Thank JElondon1
Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded August 17, 2017

Dear JElondon1, Thank you for choosing Hyatt Ziva Cancun as host for your vacation, we highly appreciate your preference and the time you have taken to share with us a 5 stars review; your comments are extremely valuable to us and truly really help other...More

Reviewed yesterday via mobile

I just spent the last few days at the Hyatt Ziva and it was a great vacation! The resort is beautiful and the people are amazing. Everyone that worked there was so kind and helpful. We stayed in the Turquoise Tower and had a great...More

Thank mkossoy
Reviewed yesterday

Our first time stay at the Hyatt Ziva Cancun to celebrate a few special occasions was excellent. Our stay at the Turquoise was a time to remember as our butler (Joshue) made the extra effort to welcome and serve us and made sure that our...More

Review collected in partnership with Hyatt Hotels
Thank 426reyc
Reviewed yesterday via mobile

Keeping those dolphins I a glorified swimming pool so close to where they should be free in the ocean with their family is absolutely disgusting!! Do not ever go to this hotel. Go and see them where they live! Not abused. They put on a...More

1  Thank Jade M
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$334 - $796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 On the Beach Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$334 - $796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 On the Beach Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (6068)
Pool & Beach (1285)
Room & Suite (917)
Dining (693)
Family and Play Areas (84)
Amenities (54)
Business Center & Event Rooms (15)
Questions & Answers
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Room Tips
"For just adults, book within the Turquoise towers for more overall access to the resort"
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"Staying in adults-only Turqoize tower gets you access to an adults-only pool with a spectacular view!"
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"The two story suites are great for families."
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"swim up suites are fabolous"
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