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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $487
          $303
          Great Deal
          $469
          $487
          Traveler (1785)
          Room & Suite (463)
          Pool & Beach (335)
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          Overview
          • Excellent78%
          • Very good15%
          • Average4%
          • Poor2%
          • Terrible1%
          Travelers talk about
          “club level” (353 reviews)
          “club grill” (154 reviews)
          Free Wifi
          Parking
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Tennis Court
          Butler Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Cancun
          Special Offer: Save up to 30% & more
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          Rooms
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          Write a Review
          Reviews (2,716)
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          There are newer reviews for The Ritz-Carlton, Cancun See the most recent reviews

          1,291 - 1,295 of 2,716 reviews

          Reviewed January 28, 2014

          It has beautiful marble floors, completely elegant everywhere you look, the breakfast buffet has been the best in the world, the trained staff so very nice, the food everywhere is absolutely delicious. It is definately the BEST in Cancun.

          3  Thank pilivds
          Reviewed January 28, 2014

          Nothing beats the Ritz-Carlton service to make a three-night vacation seem like seven! From the minute my girlfriend and I arrived, they made us feel welcome. The staff all welcomed me back (I had stayed there two years ago!). The rooms have been recently renovated...More

          1  Thank Michael R
          Reviewed January 28, 2014

          True to the Ritz name - the hotel offers spectacular service and great food. It is an older property but the service more than makes up for it. The free internet in the lobby bar was great for my husband to catch up on some...More

          1  Thank cosmos2014
          Reviewed January 22, 2014

          The Ritz Carlton was not as nice as some of the others I've stayed, but their staff was fantastic. I recommend renting a cabana daily and utilizing the beach services. They will take care of everything you need- just ask. The restaurants have good food...More

          2  Thank SRV69
          Reviewed January 22, 2014

          We were at the Ritz on the club level the same time as Andrew and his family, and we agree with his whole review. The staff was OUTSTANDING, on the club level and throughout the hotel!!! Water was very rough, be careful....... amp

          Thank 410amp
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Center with Internet Access
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • $270 - $870 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Luxury Hotel in Cancun
          • #3 Top resorts Hotel in Cancun
          • #3 Spa Hotel in Cancun
          • #3 On the Beach Hotel in Cancun
          • #9 Romantic Hotel in Cancun
          • #9 Family Hotel in Cancun
          • #21 Business Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 363
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Marriott, Travelocity, Ctrip TA, Orbitz, Booking.com, Hotels.com, Priceline, Hotwire, TravelUp, TripOnline SA, Cancelon, Evoline ltd, getaroom.com, Hotel.de and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Ritz-Carlton Cancun Hotel Cancun ,
          • Cancun Ritz Carlton ,
          • Ritz Cancun
          Add Photo Photos
          Traveler (1785)
          Room & Suite (463)
          Pool & Beach (335)
          Dining (212)
          Hotel & Grounds (1104)
          Bathroom (24)
          Family and Play Areas (6)
          Business Center & Event Rooms (2)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          SantaBarbaraCaLizzie
          Can anyone tell me about the cost of the food at the restaurants? And are there many good restaurants nearby? Is is easy to walk from this hotel to other restaurants--like on a walking path, or is it a busy road? Thanks!
          June 19, 2017|
          Answer Show all 2 answers
          Response from Chicalecia | Reviewed this property |
          The Hotel offers a nice little restaurant by the pool areas with a beach view. The food is good didn't find it too expensive, but it is the Ritz so you might find some meals expensive. They also have these nice romantic... More
          1
          Vote
          Jason C
          Hi- looking to book a trip during football season. Does the resort get NBC? Biggest game of year for my team during the time I wanted to book.
          June 18, 2017|
          Answer
          Response from trav8169 | Reviewed this property |
          I noticed Miami based stations. Can't recall if NBC was one of them though.
          0
          Votes
          dkc111
          Hello, I was wondering if cigar-smoking is allowed on the property as I am a cigar smoker and would like to plan ahead; I do not want to offend anyone with the smell of cigar smoke but would like to know. I also would prefer not to have to stand in a corner of an area for an hour or two to smoke a cigar either. Thanks in advance.
          June 6, 2017|
          Answer
          Response from Kathi L | Reviewed this property |
          I don't believe you can smoke inside the hotel in the common areas, but it did not seem to be a issue outside by the pool, etc. On one of our evenings, they had a girl selling cigars at a table inside. She was very... More
          1
          Vote
          Room Tips
          "We were on the fifth floor, ocean view. Could hear the ocean but not the pool!"
          Read review
          "Club level offers great food, quiet floors, and extremely attentive staff."
          Read review
          "All rooms have phenomenal view - try higher floors."
          Read review
          "All the rooms are ocean view or ocean front."
          Read review
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