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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    011 52 998 881 0808
    Hotel website
    Lowest prices for your stay
    Oct 29 Oct 30
     51 people are viewing this hotel
    Traveler (1906)
    Room & Suite (467)
    Pool & Beach (352)
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “club level” (367 reviews)
    “culinary center” (53 reviews)
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
    Special Offer: Save up to 30% & credit
    Hotel packages
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,915)
    Traveler rating
    Traveler type
    Time of year
    • More languages

    1 - 5 of 2,569 reviews

    Reviewed yesterday

    Great hotel if you enjoy upscale stays. The staff is absolutely first rate, helpful, warm, and very knowledgeable. The food at the hotel is the best I have had at a major hotel. We had a terrific stay. Chris

    Thank Chris S
    Reviewed 2 days ago via mobile

    I attended this hotel while in a Summit. The experience was simply remarkable! Staff is extraordinarily friendly. The whole place is amazing and extremely well decorated. Food is outstanding. The true Ritz-Carlton experience in Cancun!

    Thank Javier C
    Reviewed 3 days ago

    We stayed at the Ritz Cancun for honeymoon. We were treat with special care by everyone at the hotel. They made every effort to make our time there special. We will certainly return for another visit.

    Review collected in partnership with The Ritz-Carlton Hotel Company
    1  Thank johngV6313KS
    Reviewed 5 days ago

    Beautiful hotel on Cancun beach. The rooms are modern and clean. The service is great and the staff puts a lot of attention on the guests. For example, after a couple of mornings at breakfast they understood what I usually had for breakfast and prepared...More

    Thank MaurizioIT83
    Reviewed 6 days ago

    We were very comfortable and happy staying here. You won't want to leave! The property is beautiful. We stayed in October/full moon and happened upon newborn baby sea turtles on the beach. We had 8th floor Club access which turned the hotel all inclusive -free...More

    1  Thank Maureen L
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    • Price range
    • $271 - $978 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Cancun
    • #3 On the Beach Hotel in Cancun
    • #3 Spa Hotel in Cancun
    • #3 Luxury Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TravelUp, Travelocity, Orbitz, Cancelon, Hotwire, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
    Add Photo Photos
    Traveler (1906)
    Room & Suite (467)
    Pool & Beach (352)
    Dining (214)
    Hotel & Grounds (1201)
    Bathroom (24)
    Family and Play Areas (6)
    Business Center & Event Rooms (3)
    Sponsored by:
    Paradisus Cancun
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    .24 miles away
    Fiesta Americana Condesa Cancun All Inclusive
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    .92 miles away
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kat C
    October 9, 2017|
    AnswerShow all 2 answers
    Response from puzhoutufts | Reviewed this property |
    minimum: breakfast $30 per person lunch $50 pp $dinner 60pp one drink $10-15 plus tax and tips. Sparkling wine $90 per bottle.
    September 14, 2017|
    AnswerShow all 3 answers
    Response from Jolie99 | Reviewed this property |
    Hi! I didn't go to the beach much - only once. We like the pool better. It seemed slightly choppy.
    Room Tips
    "Club level if you want the best in life and to pamper yourself and have food throughout.."
    Read review
    "A lot of 3rd floor rooms have large balconies with plenty of room for the chairs, table and 2 lounge chairs."
    Read review
    "HIgher floors facing the ocean are the best but all rooms have a view of the ocean."
    Read review
    "Ocean View and Ocean Front not the same - full facing vs 90 degrees"
    Read review
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