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Fiesta Americana Condesa Cancun All Inclusive

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#17 of 180 Hotels in Cancun
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Fiesta Americana Condesa Cancun All Inclusive
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7,036 Reviews from our TripAdvisor Community

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Showing 4,949: English reviews
London, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed for three nights and for the price we thought it was good value for money. Gaby on the entertainment team was excellent and gave us Spanish lessons each morning which were a cut above what you would expect in a resort. The food was also excellent especially in the steakhouse. They were a few grumpy and unhelpful staff... More 

Helpful?
Thank VictoriaH22014
Dublin, Ireland
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a fantastic time at the F.A.C. Amazing service from all staff particularly Claudio at the pool. Always attentive and friendly. Able in Rosato restaurant was also a super waiter. We did a sushi lesson with gaby, devaky and chef Mario. Really fun and the staff were so so nice. We didn't get harassed by the time share folks... More 

Helpful?
Thank johnnymc17
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Allow me to express my appreciation for taking the the time to share your review about your recent stay with us. We are honored to have been your hosts and I am glad to read that you overall experience was very enjoyable. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Six friends and I went on a Friendcation the first week of September 2016. A couple of us had a room on the ground floor, the 200s. The first day we were there, we had a wedding ring and $500 stolen out of our safe. We filed a police report and asked for compensation or something for our trouble. The... More 

Helpful?
7 Thank anna m
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you for your review. I would like to apologize for the considerable distress that this situation has clearly caused you, it is my deepest regret that this issue prevented you from enjoying any part of your trip. I would like to once again make it clear that security matters are taken very seriously at the Fiesta Americana Condesa and... More 

Ohio
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Spent 7 days at Fiesta Americana Condesa with my wife! Check in was easy we paid for a Garden View Room but was given a free upgrade to a Ocean View Room. View was awesome! Staff was very friendly and helpful. Best part was the servers going around the pool and beach areas serving drinks. We tipped a dollar every... More 

Helpful?
1 Thank Bravo_Whiskey85
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for your review and for mentioning so many positive elements you have experienced in Fiesta Americana Condesa Cancun. I am pleased to know you enjoyed all aspects of our Resort, highlighted by the service we pride ourselves on. We hope to have the honor of welcoming you back in the near future, should you decide to... More 

Dublin, Ireland
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 10nights as 2 couples and we had an amazing time here didnt want to leave...on arrival we were upgraded from lagoon view to an ocean view room 616 recommend as high floor and has balcony, some rooms only have a window so make sure to request a balcony and our friends stayed in 614, room was lovely all... More 

Helpful?
2 Thank Gaynor89
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. Thank you for the warm words regarding our staff, service, food and general atmosphere, which we try to provide to our guests. Juan JOse, Oscar, Jose and Angel will be very happy to read your... More 

Munich, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We've been for our 3rd time at Fiesta Americana Condesa, and we will certainly go there again. The staff is amazing, helpful and friendly. This time we had an angel (Fernanda) that helped us to get the best stay & experience with our newborn (1 year old). She is absolutely fantastic and so helpful. The pool area is great, the... More 

Helpful?
2 Thank Massimiliano M
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. I have no doubts that your review will be of a great help for many travelers while making their decision to visit Fiesta Americana Condesa Cancun. Thank you for the warm words regarding our staff,... More 

1 review
5 of 5 stars Reviewed 1 week ago

My friends, my girlfriend and I have spend 1 completly day in the beach, there were Adrian and Roberto, and they were controlling the activities for the group. I think that the personal who is in charge of the visitors, they are trained to help us in the kindly and perfect way. Very nice experience with them!

Helpful?
Thank Pepe R
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. It is very heartwarming to read that the staff played such a great part in making your stay memorable. I will personally extend your special comments to Adrian and Roberto for their extraordinary performance.Thank you... More 

Frisco, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fiesta Americana Condesa Cancun is an amazing place for Adults traveling with or without children/teenagers. We have been to several resorts in the Cancun area and always come back to Fiesta Americana Condesa- it is like going home. We went back to Fiesta Americana in mid August. We were instantly upgraded because we are repeat guests, again it feeling like... More 

Helpful?
4 Thank Laura B
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for such a generous review. I am delighted to read your comments and learn that you have been impressed with our restaurants and especially with our service. I’m very proud of our friendly and efficient staff, so it is fantastic to hear they were able to assist you in making your stay as enjoyable as possible.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This place was so welcoming. It was beautiful. Our garden view room was more of an ocean view room. The food was great. The service was great. The bar ON THE BEACH was fantastic. I loved this place. We will definitely be returning to this resort.

Helpful?
2 Thank Angela G
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for taking the time to share your review and such wonderful comments about your experience at Fiesta Americana Condesa Cancún. It is very rewarding to read that you have found every aspect of the service and facilities to your complete satisfaction. We are looking forward to welcome you back and make every effort to exceed your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall stay was ok staffing was slim but overall a few stood out and did more than there share. Uriel on the entertainment crew went above and beyond to keep us entertained and our mind off the construction deff give him a A+ for customer service. Also Claudio taking care of us by the pool with the waiting staff very... More 

Helpful?
1 Thank Jeremy W
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you for sharing with us the wonderful experience you had at Fiesta Americana Condesa Cancun. Our main objective in this business is to exceed our guests expectations, creating memorable moments that will turn your vacations into an unforgettable experience. Uriel and Claudio will be very happy to read your comments, it is always a marvellous incentive to know that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $234 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun
Hotel Style:
#2 Family Hotel in Cancun
#8 Romantic Hotel in Cancun
#12 Business Hotel in Cancun
#15 Spa Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
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