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Fiesta Americana Condesa Cancun All Inclusive

#16 of 181 Hotels in Cancun
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Fiesta Americana Condesa Cancun All Inclusive
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6,963 Reviews from our TripAdvisor Community

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Showing 4,916: English reviews
Vero B
Level Contributor
110 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed yesterday NEW

this is an all inclusive resort. the buffets and bars are well stocked. The beach and pool restaurants offer many options with excellent Mexican and local flavour foods. The big issue with this facility is the rooms. Rooms are reasonable in size but outdated. The AC units are old and have issues with the high humidity in the summer/fall period.... More 

Helpful?
1 Thank tom8to
Norton, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I took my family here for a week and we were very satisfied. The food was good and the service was excellent. Nice pool and great beach. Lots of activities going on at the pool everyday. Swim up bar is great! There currently is construction going on but the resort is fully open and it was no impact on our... More 

Helpful?
1 Thank rdetch
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a wonderful time. We were there for nine days and never ran out of fun things to do. When we arrived there was a big picture on the dresser made out of rice. Another time there was a swan made out of towels. The staff was very attentive. We especially liked Juan Jose Hernandez Palomec (JJ). He did... More 

Helpful?
1 Thank Anne W
Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was a great resort, worth every penny. Loved the beach, close to all amenities downtown for a short ride. Senior Frogs, Russ Kris Steakhouse, fantastic food! Did a little site seeing, beach was great. Service second to none. Check in smooth, great service.

Helpful?
1 Thank traveler2009Canada
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

On behalf of all the staff at Fiesta Americana Condesa Cancun, allow me to thank you for having chosen us. We're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon. Warm Greetings, Pilar... More 

San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This has long been our favorite spot in Cancun. I even proposed to my fiance here last year, however when staying there this year we were very disappointed. Currently the resort is going through a remodel. (A much needed one) Our entire trip was full on hammering, chiseling, and loud construction. Definitely didn't make it very relaxing. Whenever passing the... More 

Helpful?
3 Thank JessieA02
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for taking your time to share with all of us this review, your feedback is very important to us and it is my regret that we were not able to completely meet your expectations this time. As you mentioned, we are currently working on renovations that will provide our guests with the best location to enjoy... More 

Sao Paulo, SP
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went to Fiesta Americana Condessa for honeymoon and I believe I can't find a better place to stay. First because my purpose was to have fun and relax at the all in hotel. The service was great. People happy and smiling during the whole day. I truly recommend couples with/without kids to have a nice experience of relax and... More 

Helpful?
3 Thank Lellisgouveia
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. It is very heartwarming to read that the staff played such a great part in making your honeymoon extra special. Thank you very much for having chosen Fiesta Americana for this wonderful occasion, we look... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

First time experience with an all-inclusive and I don't think we'll be doing it again; I'd rather pay a little more for nicer food. It was mostly average (steakhouse), sometime bad (mould on fruit/jelly cups at the buffet) and sometimes wired (their take on Italian). At least the Mexican food options were nicer. Pool was nice, kids loved the pirate... More 

Helpful?
1 Thank GullyGully_12
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you for having chosen Fiesta Americana Condesa Cancun and for taking the time to share this review with us. I deeply regret that we were not able to meet your expectations, since one of our main objectives is the satisfaction of our guests. Each staff member shares our commitment to provide a professional service at all times for our... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I just got back from Fiesta Americana Condesa Cancun. When we got there to check in the receptionist was very friendly and helpful. Carlos right away got us beers, water for my kids. Carlos would come back with refills without asking. Juan Pablo explained where we had to go the next morning, wen mentioned we were celebrating my son's birthday... More 

Helpful?
3 Thank Sophia M
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for this detailed and wonderful review, which help all the TripAdvisor community to make the right decision when it comes to choosing the ideal resort for their family vacation. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and selection of food. Carlos, Juan Pablo, Diego and... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is definitely a great place to go to. I travel alot and this is by far the best food I ever had. Everytine I went to one restaurant and I thought I had the best food ever,i would go to another one and it would be even better. As if that's not enough the service was amazing. They waited... More 

Helpful?
2 Thank Seven C
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. I am pleased to read your positive feedback in relation to our hotel restaurants, staff and service. At Fiesta Americana Condesa Cancun we strive to provide the best experience on the quality of the food... More 

Porter Corner, New York, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived on August 9th for a 10 day stay.Check in was smooth and our room was ready but had to sit with the concierge trying to get you to go to the promotional breakfast for the timeshare sales pitch..no thanks..moving on.Proceeded to our room. Rooms were clean and of average size. Bathrooms are extremely small, with no exhaust fan... More 

Helpful?
3 Thank Glen T
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for taking the time to share with all of us this review, your feedback is very important for us and it is my regret that we were not able to meet your expectations. One of our main objectives is the satisfaction of our guests with the quality on the food and the service. Let me assure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $248 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Number of rooms: 502
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun
Hotel Style:
#2 Family Hotel in Cancun
#8 Romantic Hotel in Cancun
#12 Business Hotel in Cancun
#14 Spa Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 On the Beach Hotel in Cancun
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