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Ambiance Suites

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#64 of 181 Hotels in Cancun
Certificate of Excellence
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364 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Manchester, United Kingdom
Reviewed 2 weeks ago

Good hotel at downtown, rooms are really nice, clean and big so think is reasonably priced. Sadly you cannot choose the temperature you want from the room, wasn't an issue on my visit but still I prefer to do it from my room and not to have contact reception (?). Sadly restaurant was closed due to renovation process, but area...

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Helpful?
Thank stormy-gr
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Many thanks for this kind review, we appreciate the time you took to let us know about your experience with us. Best regards.

Skopje Region, Republic of Macedonia
Reviewed 4 weeks ago via mobile

I am only giving this hotel 4 stars because of its location (there is nothing much in downtown Cancun, so you basically have to take a bus or drive everywhere), and some small issues we had during our stay. Firstly, they are in a renovation process at the moment, so it was getting a bit loud in the morning. For...

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Helpful?
Thank MDimova
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We want to thank you for this review, we appreciate the time you took to write to us. We hope to see you again. Best regards

Reviewed October 13, 2016 via mobile

This hotel is fine for a night or two. The staff are friendly and it's clean with ok beds and good WiFi. The hotel is near some nice restaurants and bars. The pool area was a little dissappointing, very small only two sun loungers and one was faulty. Also at the moment there is building work happening so if you...

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1Thank Laura B
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Thank you very much for this review, we appreciate the time you took to write to us. Best regards.

Amsterdam, The Netherlands
Reviewed October 4, 2016

The hotel was difficult to find. Parking was on the street (if available.) There are a couple of restaurants within a block. The check in was difficult since the employee was constantly answering phone calls (maybe for directions?) The room was clean and the wifi was fine.

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1Thank notmuchifnotDutch
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest. Thank you very much for taking the time to write us, we will take note about your comments.

Cairns, Australia
Reviewed August 25, 2016

We stayed at Ambiance for 1 night after arriving late afternoon in Cancun and the hotel was perfect for this purpose. The rooms where clean and comfortable, king size bed and pillows great. Some great little bars/eateries and ATM just down the road and a huge mall within 10 minutes walk, staff where helpful and polite, internet worked well. Value...

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Helpful?
1Thank Sharon110114
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write this review. Thank you very much for your comments. We hope to see you again. Regards.

Schneverdingen, Germany
Reviewed August 2, 2016 via mobile

As we needed a hotel for our stopover from airport arrival to starting our Yucatan roundtrip we decided to rent three rooms (two with king size beds, one with two Single beds). All were clean, spacious and as described in their website. The only disappointing matter was the fact that in the pool some algeae were found in the water.

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Thank Frank_19661117
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our rooms and service. We hope to see you again. Regards.

Duncan, South Carolina
Reviewed July 15, 2016

Our stay at the Ambiance suite was very nice. The suite was great, a very nice view, VERY clean, quiet, and very good service. Mr. Isaac Gomez Gomez, of the reception area, was extremely helpful, courteous, knowledgeable and went out of his way to aid us in any way possible (we are seniors). We would definitely stay there again. The...

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Helpful?
Thank emiliocQ4053CC
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We really appreciate this review, thank you for the time you took to write to us. please note that we will take notice about what you are telling us about our restaurant. We hope to see you soon. Best regards.

Burgwedel, Germany
Reviewed June 23, 2016

Ambiance suites is a nice Hotel with rooms which are comfortable, in addition inside you`ll find a pool. The Hotel is located close to some shooping areas. Parking in front of the Hotel is available and free. I had a night here before flying back to Germany and was satisfied.

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Thank Gert W
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We are pleased to know that you enjoyed your days with us, we want to thank you for this kind review. We hope to see you again. Best regards.

Tel Aviv District, Israel
Reviewed June 22, 2016

Very good maintained, large, modern, nice aquiped suites. Friendly staff. Easy to rich a hotels area with 1 R or 2 R bus (ask reception). Ask rooms which are not oposite to the air condition compressor. There is a WI FI router in the room, but some how it doesn't operate consantly

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Helpful?
Thank baruch1957
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Thank you very much for this review, we appreciate the time you took to write it and let us know how was everything in the hotel. We hope to be your host again. Regards.

Santa Barbara, California
Reviewed June 7, 2016

Not fancy, but clean and comfortable. Included breakfast is minimal, but you can pay for a better one, and it is not expensive. We like being downtown, and not out on "tourist row," and would definitely stay there again!

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Helpful?
Thank Mark C
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Thank you very much for this review, we are happy to know that you had a good time staying with us, we looking forward to be your host soon. Best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Ambiance Suites

Address: Avenida Tulum No 227 | Supermanzana 20 Centro, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $50 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ambiance Suites 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Ambiance Hotel Cancun
Hotel Style:
#13 Best Value Hotel in Cancun
#16 Business Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Ambiance Suites staff and other travelers.
11 questions
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Mooloolaba, Australia
over a year ago

See all questions (11)

Questions? Get answers from Ambiance Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get one on higher floor near the elevator since the signage is iffy.”
 of 5 bubbles notmuchifnotDutch, Oct 4, 2016 | Read review
“inside / pool view is OK”
 of 5 bubbles GertW319, Jun 23, 2016 | Read review
“Rooms face either inwards toward the courtyard, or outward for an external view.”
 of 5 bubbles 816markc, Jun 7, 2016 | Read review
“Floors 1 to 3 are non smoking so try and stay there. my mom had one on the 4th floor and you could kind of smell the stale smoke.”
 of 5 bubbles Jamnuts_10, Apr 8, 2016 | Read review
“The "Junior Suite" wasn't a suite at all. It was just a three foot tall and three foot wide stupid thingie between the two beds and the TV. Total rip-off, just get the basic bedroom, or stay at another place that doesn't engage in COMPLETELY FALSE advertising. ”
 of 5 bubbles DonAlbertoDeQueretar, Apr 2, 2016 | Read review
5 of 5
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