Suites Gaby Hotel
Ave Sunyaxche Lote 46 y 47 Mza 2 Supermanzana 25, Cancun 77509 Mexico
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About
#119 of 275 hotels in Cancun
Location
3.7
Cleanliness
4.5
Service
3.9
Value
4.3
Suites Gaby has a privileged location in downtown Cancun, a few minutes walking from the bus station, to the airport, to Playa del Carmen and beach area, a few steps from the main handicraft market in Cancun "Mercado 28", malls, restaurants and bars, their facilities meet comfort for people who want to vacation but also for people traveling on business; rooms have access to free wi-fi, work desk, flat screen TV with digital box for cable channels, air conditioning, electronic safe with lap top capacity, German design windows against noise and electronic locks, Suites Gaby has a restaurant "The Turtle" where we served delicious Mexican breakfasts, free covered parking, free internet is available in public areas, valet parking and 24-hour front desk.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Shuttle bus service
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Valet parking
Wifi
Coffee shop
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Room features
Soundproof rooms
Air conditioning
Desk
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
Location
89Good for walkers
Grade: 89 out of 100
58Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Ave Sunyaxche Lote 46 y 47 Mza 2 Supermanzana 25, Cancun 77509 Mexico
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The best thing about this hotel is the location. It's close to the main bus station for the airport or other travel excursions. It's close to shops, restaurants, nightlife, and other local food vendors. The room was not the best as the TV didn't work and had cables all busting down the bottom. The shower only had cold water but if you ran it for 5mins it warmed up a bit. The toilet wouldn't flush and no fresh water was available. A man came up and fixed the TV and toilet but it was not a great first impression. The Hotel claimed to have a pool and shuttle available but that wasn't true. The pool is at another cation pretty far on the hotel zone plus you have to pay like any other person off the street can. The shuttle is a ca they call and you have to pay for that as well. There were two women at the front desk. One was great the other didn't care much at all and it showed.…
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Away from the main entrance as the floor is marble and you can hear everyone walking on it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Don't expect the welcoming committee. Most don't speak English and will not converse with you. There's no smile, no nothing. It's as if they want to be somewhere else. First room, 109, air con didn't work. There is also no bedside table so I had to put my glasses or water on the floor or bed. Was moved to 209, the bathroom faucet was completely loose and when you turned it on it blasted the water everywhere. This will be my last stay at this hotel.
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Ask for a room away from the stairs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed this hotel for a night. The room was big enough and clean but the bed was tiny for my husband(182cm). Wi-Fi wasn’t working all the time when we were there, the lady at reception said “it’s not working for an hour” but end up all day until we checked out. The credit card machine wasn’t working either, we had to pay by cash which was bit annoying but good value for a night.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
When it comes to bilingual they are not. At least not for this American. While the room was nice there were issues important to me. No wash cloth for one. How does a hotel not provide a washcloth? Light at desk provided did not work. Mentioned it, told next day. 6 days later still didn't work. But back to the Spanish. No nap of area Spanish o otherwise. Ask for directions someplace? Good luck! The real kicker was that there was a few tiny little spots of blood on the sheets from a scratch I received. Wanted me to pay extra. I flat out refused and left. That my fellow travelers is ludicrous!
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
I regretfully have to say that I would not recommend staying @ Suites Gaby. The location is good, cleanliness is fine as are the facilities (good aircon, shower & warm water although the tv didn't work). However, the reason I can't recommend this hotel is that I had to pay for a $150 MXN (£6.50) fine for a 'soiled' towel! The only soiling on it was a small drop of blood from shaving & some everyday dirt that is visible when a white towel is used. I was not going to be given any new towels until I paid the 'fine'. Also, the cheaper rooms seem to be near the stairwell which can get noisy as the sound proofing on the door is very poor (big gap between door & door-frame).
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Date of stay: June 2019
Value
Rooms
Service
Room Tip: Ask for a room away from the stairwell as people seem to make a lot of noise when walking up...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
I'm very disappoint with the lack of management in this property, the hotel didn't honor the Expedia reservation for my entire stay (3 nights), I had two standards rooms with queen bed in each room but on my last night I was notified by the front desk person that I have to change my room for two single rooms. I tried to reach the hotel manager but I was told that he wasn't available, shame of them to force me to change the rooms even when I was given the right room during check in. I would not recommend this hotel to anybody due to this issue.
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Date of stay: May 2019Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My wife and I stayed here for one night. We found the hotel to be OK. The staff were friendly and helpful. The cleaning was a bit lax, but not so much that we couldn’t stay. What put us off returning was the COLD shower. Definitely a no no for us.
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The staff was really nice to be honest, but I got bit up and there were mosquitoes in my room. The bed was so sad and not comfortable and the doors are paper thin and you WILL hear EVERYTHING that is going on in the other rooms echoing all throughout the hallway. You will not get peace and quiet here or sleep. It's decently clean but I was not happy there so I left and booked a room at Beachscape, a resort on the beach in the hotel zone. I really don't recommend tourists to stay in downtown. It's not nice.
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Date of stay: September 2018Trip type: Traveled solo
Rooms
Location
Service
Room Tip: don't stay here unless you're not spending anytime in the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I booked at this hotel due to having only a short stay in Cancun before heading into the Yucatán peninsula. Firstly, if you are staying for leisure, avoid this hotel like the plague. The area is not made for tourists. However, we did not hold this against the hotel as we knew this before we arrived. We were, however, appalled by the customer service offered. Upon arrival after an early flight, we spent more than an hour arguing with reception about whether we had a booking. Despite telling the receptionist, Rebecca, multiple times that we had not booked through the website she kept searching, she continuously told us we were wrong - despite having an email confirming our booking. After more than an hour, a supervisor arrived who found our booking in minutes. No apology was offered by Rebecca who instead laughed at us. The supervisor did offer us a free coffee to apologise for the inconvenience but upon arrival to the kitchen we were told there’d be a 20 minute wait for hot water. Once our coffee finally arrived, we found dead cockroaches under the table. The final straw was when we entered the bathroom and found it was very dirty. This made me decide that for the first time ever (despite having stayed in cheap hotels all over the world) we would leave and book elsewhere. All in all, a terrible experience.…
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Date of stay: September 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was decent hotel at good place for affordable price. We were able to get taxi's so easily at the hotel. It also had a good swimming though we didn't get chance to use. The rooms were bit small but they were decent. There was party happening nearby place.
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Date of stay: May 2018Trip type: Traveled with family
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$39 - $57 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
54
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Claim Your ListingSUITES GABY HOTEL $33 ($̶9̶1̶) - Prices & Reviews - Cancun, Mexico
Frequently Asked Questions about Suites Gaby Hotel
Which popular attractions are close to Suites Gaby Hotel?
Nearby attractions include Mercado 23 (0.1 miles), Mercado 28 (0.10 miles), and La Wuaracheria (0.1 miles).
What are some of the property amenities at Suites Gaby Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Suites Gaby Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Suites Gaby Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Suites Gaby Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Suites Gaby Hotel?
Conveniently located restaurants include Rooster Sunyaxchen, La Habichuela Downtown, and Pescaditos.
Does Suites Gaby Hotel have an airport shuttle?
Yes, Suites Gaby Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Suites Gaby Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Suites Gaby Hotel?
Many travelers enjoy visiting Zona Arqueologica El Rey (7.0 miles), Scorpion’s Temple (5.9 miles), and Hacienda Mundaca (7.9 miles).