Very good service and perfect location. The hotel jar beautiful and very clean. And the staff are welcoming and helpful, they even helped us when our flight got canceled and we needed one extra night. Highly recommend this hotel!
When arrived at the property, Cristina and Alex did my check in and from the first minute I felt at home. I got a upgrade upon arrival (definitely worth it to book this apartment, lake view), were you can see the best sunset of Cancun. In the morning you can grab a coffee before starting your day. During the day, staff is available to help whenever needed. The atmosphere is very relaxed and calm (compared to some hotels in Cancun....). Definitely a place to sit with your family, enjoy a glass of wine and watch the sun/sunset/lake. When I booked at Casa Tortugas, I was a bit scared that it would be too far to the beach. But, it is so easy to just hop on the bus (12 peso only) and you can go out wherever you want. It only takes 5 minutes to get to the beach. I am a bad sleeper, but it was so quiet during the night, I slept amazing. You can hear the birds and the water. Overall, the owners, the hotel, the apartment, the atmosphere, a big 10!…
I really enjoyed my stay here with my friends. The rooms are really good and fresh. The pool was my favourite place to relax at. We had the bus 1 minute from the hotel and that was great! Alex his wife and the rest of the staff were really kind to us the whole time! Really nice people!
Three friends and I spent five glorious days at this little gem of a resort. It is a perfect spot for a quiet, relaxing vacation! There is no ‘party vibe’ here...and I hope there never will be! It is peaceful...a perfect place to just chill! The owners and staff are absolutely wonderful! The location is perfect...just across the street from a beach which is mainly full of local families who are warm and welcoming. It is about a 20-30 min walk to the busy hotel zone. The rooms are very clean and beds are comfy! The 24/7 coffee is much appreciated! The pool is refreshing and the view with the infinity pool is stunning. I can’t rave about this place enough! We arrived home just before ‘the world shut down’ due to Covid-19 and it is my sincere hope that this resort can survive this global crisis we now face. We hope to be able to return year after year! ❤️…
This eco-private house is a must in Cancun. Living Cancun in the most suitable way. Calm, over spaced room, small flats inside a typical house where long stays are recommended. The owner of the house is actually living there and is more than helpful when needed. Your flat is fully equipped with a living room a kitchen and a bedroom with separate bathroom. The pool part is also awesome and facing the Laguna meaning lees wind which is a blast ! This place is a MUST!
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