Looking for a place to stay in Cancun? Then look no further than Mayafair Design Hotel, a budget friendly hotel that brings the best of Cancun to your doorstep.
The rooms offer a minibar, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Mayafair Design Hotel features a 24 hour front desk, a concierge, and baggage storage. In addition, as a valued Mayafair Design Hotel guest, you can enjoy a hot tub that is available on-site. Guests arriving by vehicle have access to free parking.
For those interested in checking out popular landmarks while visiting Cancun, Mayafair Design Hotel is located a short distance from Scorpion’s Temple (2.0 mi) and Torre Escenica (2.4 mi).
While in Cancun, you may want to check out some of the restaurants that are a short walk away from Mayafair Design Hotel, including Lorenzillo's (1.2 mi), The Surfin Burrito (0.5 mi), and Señor Frog's Cancun (0.4 mi).
Plus, during your trip, don’t forget to check out some of the popular art galleries, such as Antaras Onix and Galeria Balance Cancun.
We’re sure you’ll enjoy your stay at Mayafair Design Hotel as you experience everything Cancun has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quirky Hotels
Budget
Languages Spoken
English, Spanish
Location
Kukulcan Boulevard, Km 8.5 Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Mayafair Design Hotel
244 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We needed a few nights across from our usual hotel mid December as it was booked. The Mayafair was perfect. We could walk across the street to the beach and the restaurant at the Mayafair was excellent. We were given coupons each meal with a discount which was ideal. The food was delicious and gourmet. Our waiters were so accommodating each meal and very personable. Breakfast was a gorgeous buffet with different items each morning. The rooms are huge and comfortable, but alittle weird on artwork but it is done to look like famous designers created the wall art. Otherwise it was a great value for very little money and so close to shops, the Chedraui grocery store, beach, and bus lines. Raquel was my first contact and she was so nice and spoke great english and helpful. All the workers were well trained and so pleasant. Our 2nd stay there.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The showerhead was broken, the fridge didn't cool down. The in-unit AC broke down. The jacuzzi at the hotel didn't work. I didn't request room service and when I ran out of toilet paper I was told to wait for the next room service, I had to use paper tissue. The wifi signal was too weak so there was pretty much no wifi. The sink at the bathroom had rust.
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Date of stay: April 2017
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We found the Mayafair hotel on Booking.com and read the reviews on Tripadvisor when we were looking for a hotel in Cancun. We were comming from Playa Del Carmen were we had a magnificent stay, and as our flight was from Cancun we decided to stay our last days there. We were travelling by car through Mexico so we just drove up to the hotel.
We asked details abut the rooms at the front desk and viewed a room. The rooms are named after designers, models, ... peaople who have been invloved in the fashion industry. This is a nice touch. We saw the Balenciaga room, which was nice. We went back to the recption and said the room was ok but that we prefered a room with a window. The recptionist said that there was a guest checking out of the Cindy Crawford room which had a window and we could reserve that room.We filled out all forms & made all payments. Although it was 12 a clock the guest was still in his room, and we said we would go off to do some sight seeing and come back in the evening.
When we returned in the evening there was another recptionist at the front desk and she said there was a problem with our reservation. The person who stayed in the room still had not checked out and was missing... Strange situation. She took us to another room, which was pretty dissapointing. The room did not seem to be used. It did not have a name such as the other suites, the seating was torn, there was no refrigerator, theere was water running from the toilet on the tiles, broken tiles in the shower. When we were on buget travelling this room would have been verry well, but for the price we paid (not budget at all) and compared to the room we previously saw it was clear that something was off. We told the receptionist that this was not what we bargained for, and asked her if she could just give us the Balenciaga room we saw previously if the Crawford room was not available. But that room was allread occupied, together with all the other suites, so this was the only thing she had left... We told her what we had pain was too much for this room, and I actually thin she agreed.
She called her manager and they offered us to stay in that room for one night, put us in another room next day and give us an additional night for free. However, we could only spend there 2 nights as we had our flight to catch afterwards so we could not accept the offer. They did not offer to let us pay for 1 nght and give us 1 for free, but insisted we spend one night in the reserve room and one night in one of the suites. We agreed, but still pointed out that we had paid too much if we needed to stay in that room for the night and that there needed to be some kind off compenstation.
We really aren't that difficult people, and we have stayed at far worser hotels and hostels but we thought the situation we were put in just was not fair. After all if check out time was 12 and the man had not checked out by 15 a bell must have rang and they must have anticipated that there could be a potential problem, keeping an extra room free for us. Or cleaning out the man his room, and prgramming another lockcard for the door so it could be used by us. They new we were comming so they could have thought of a better solution or compenstation.
The manager came down and we discussed a solution. At this time we were so tired, and we still did not have eaten so we finally give up. The deal was that they would give us a discount on the first night (first 100 pesos, after some discussion 300 pessos) and the next day they would put us in another room with a jucuzzi and everything we wanted. They also offered us a botlle of free wine (to drink away our problems?!), but we do not drink wine so did not accept it.
The next day our stuff was taken to the Loius Vuitton suite. This was a nice room, with a window, and a jucuzzi... which offcourse didn't work...
Overall the rooms look nice, but if you stay in them you find that is kind of 'bricollage' and there are some flaws. The concept is good, and it could have potential but they need to be consistent. It seems the owners have taken over an old hotel (as you can see in the lobby and the halls, where modern style clashes with acient maya style) and trying to modernize it. Some rooms still need to be redecorated, and are covered up with big pannels about fashion (the one we stayed in for one night for instance).
There is no breakfast or dining included or available, rooms come with tv/AC, some rooms have a refrigerator/window others not, wifi worked, do not expect a lott of storage room, parking was inlcuded. Rooms are all open (bed, table, chair, bathroom all in one aria). The hotel does not have acces to the beach, you do get a discount at a beach club but we did not find it, and the public beach wasn't really charming. Next time, I will go somewhere else, so I can at least enjoy the beach while I'm in Cancun.
This hotel would be nice in a city but does not really fit in Cancun. However if the staff puts in a little more effort it could have potential. However, they won't see us back!
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Date of stay: July 2011
Value
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ddjh74a, Public Relations Manager at Mayafair Design Hotel
Responded Jan 23, 2012
We apologize for your experience while at our Resort. At the time of your stay we were doing the conversion from a shopping center into a luxury hotel, and while we tried not to be noticed, obviously we did not do a good job at it. We kindly request that you give us another opportunity to serve you as we strive for perfection and we are pretty sure that this time you will be satisfied.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No hot water for our 2 night stay. The water pressure is like a leak from the shower, better to jump on the sprinkler out the front. The hotel has the atmosphere of a wet mop. Obviously they’ve turned a failed business into a money grab but painting the walls white and putting up some cheap pictures. How about you focus on hot water, water pressure, comfortable beds, fresh air and decent service. Don’t waste your money here, when there are hundreds of other options so close.
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked online and it looked fine. On arrival in Can Cun Mexico,we checked into Mayafair hotel but the rooms smelled heavily of mould and mildew. The rooms had no windows or ventilation. My daughter is very allergic to mould.
Although they were friendly they were unable to supply a room with ventilation or a window. None if the rooms have windows and tge bathroom is in the room so when you shower water and moisture goes everywhere. Minutes after arrival my daughters allergic reaction began and her eyes and nose were running and she had started coughing. She struggled to breathe.
It was impossible to stay there under the circumstances. I had to leave her there while I ran to the hotels across the road trying to find urgent alternative accommodation. I managed to get us checked in to the Rui hotel and the staff at the Mayafair hotel helped my carry our luggage across the road to the Rui hotel.
I would like my money I paid refunded!!
However ....The hotel does not refund. It does not answer calls and ignores us and the booking site agent. It's not acceptable!!!
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Booking should remove this hotel from its listing, as it makes this platform look bad. We felt like victims since when we arrived the room had a musty smell, fungus in the bathroom. We asked for a refund but it was negative. Nightmare..
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Date of stay: February 2024Trip type: Traveled with family
Room Tip:Nunca reserven este hotel, booking los estafa sin opción a devolución de su dinero.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'll really give my rating based on what I needed from the hotel. I sought this option because I wanted a hotel only accommodation that would be in a convenient area. I thought it was a great choice because nearby there were many pharmacies and convenience centers like Oxxo and Circle K as well as important points like Cocobongo and Playa Forum. Very friendly staff at the front desk and always respected when not wanting the room cleaned. Yes I would recommend this hotel if you are looking for a place just to stay, if you are looking for something different I do recommend looking for another option.
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Date of stay: November 2024Trip type: Traveled as a couple
Room Tip:La entrada de este hotel es por una especie de callejón que está hasta el fondo del complejo, no...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was really dirty. The sheets were completely covered in stains, the shower did not have a curtain (so the bathroom was flooded), there were no windows and the walls were made of papier-mâché. The hotel looked like it was under construction. The temperature on the second floor was unbearable due to the lack of air conditioning. The staff was very kind and the location was not bad, but the hygiene leaves no room for any other rating than 1 star.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everything is a nightmare there. We made a bunch of reservations for a couple rooms in Nov, got the confirmation letter yet they said they didn't have that in their system. Luckily the email address has the hotel name so there is no way for them to deny it. They ended up arranged rooms for us but the standard was far from what we originally requested. Also, it seems that it's a one-man hotel. The staff weren't able to make any decisions whatsoever and the manager was very RUDE, even trying to kick us out without giving any apology. It took rounds of argument with him to let him put us somewhere else. Yet we had to come back to the hotel for shower because the arranged place wasn't truly in living condition and had no hot water. It's a total rip-off and by no means I will recommend people staying there.
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Date of stay: December 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip:Spend a couple hundreds dollar more, you get what you pay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ddjh74a, Public Relations Manager at Mayafair Design Hotel
Responded Jan 17, 2013
We very much apologize for the difficult situation that you endureded during the week that Cancun was overbooked. We had to put you in a beach villa that ended also with the heater broken. The sudden economic recovery with the high demand caught our reservation agents completely unprepared and we could not found a better solution for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked in on 12/6/18 went to have lunch and one of the hotel employees went into my room and stole my passport and money from my suitcase. I was gone 1 hour went to front desk and reported it when I found out police came and I filed a police report and went down to the local police dept. To file a demanda against the hotel. 12/7/18 once they were told I had done that they had the balls to break into the room again and return my passport and all my money!!! Went back down and demanded to speak to management and the front desk would give an excuse as to why the manager can't or won't be reached. Left 1 day early after they broke back in to return what they stole from me. front desk had no response and told me that since I had "FOUND" my things I should just drop the matter. No,this place is full of thieves and to top it off they're idiots because they can't even steal without having to return the items!!! They have cameras and it totally feels that security and the front desk are all involved and know that if you push for the video they will have to return your items.
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Date of stay: December 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Steven,
Thank you for contact us, unfortunately we do not have safes in the rooms, however, if you need we can safe your valuables in the hotel safe.
Once again thank you for contact us and we hope to hear heard from you soon. HAve a nice day!!
There are more places to choose from in the Cancun area.
PRICE RANGE
$65 - $80 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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