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Boulevard Kukulcan Km. 6.5 Zona Hotelera, Cancun 77500 Mexico
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2 people have started booking this hotel
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$122
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Free cancellation until 07/10/22
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 269 hotels in Cancun
Location
4.0
Cleanliness
3.7
Service
3.7
Value
3.7
Hotel Dos Playas Faranda is a 3-star hotel, ideal for its convenient location in Cancun famous Hotel Zone. Situated at beachfront in Tortugas beach just next to departing pier to Isla Mujeres is located; only 5 minutes away from world-class dining, countless restaurants and nightclubs. Hotel Dos Playas features lush gardens and breezy palm trees for ultimate relaxation on a beachside getaway and amongst our various facilities, guests may enjoy our comfortable accommodations, delicious meals at the Buffet Restaurant Iguanas, snacks and drinks in the Snack Bar, a mouth-watering Brazilian Grill and our distinctive wood oven gourmet pizzas to enjoy on the side of the two refreshing swimming pools and at night our speciality restaurant of delightful Thai cuisine is available for All-Inclusive guest. Hotel Dos Playas additionally offers daily pool entertainment, wonderful night shows and our young ones may enjoy at the sea park with the floating games.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children's playground
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Children's television networks
Indoor play area for children
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Banquet room
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Value
Harbor View
Languages Spoken
English, Spanish

Location

Full view
46Car recommended
Grade: 46 out of 100
1093Restaurantswithin 5 miles
206Attractionswithin 5 miles
4792Reviews202Q+A100Room tips
Traveler rating
  • 2,527
  • 1,170
  • 528
  • 233
  • 335
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
Mohamed Ali wrote a review Jun 2022
1 contribution
Ok where do I start. This hotel is absolutely amazing. Before I left I was very sceptical to book it as some of the reviews were scaring me but I am so glad I took no notice of them. I believe these people had grudges or were very entitled. I stayed here from the 23rd to the 29th and stayed at room 3007, this room is probably the best room the hotel has to offer. Right outside the famous cancun sign and an amazing sea view. I'd recommend paying that little extra for a sea view room. The staff were absolutely amazing, from check in to check out was really easy and simple. Kevin and Paul who checked me in were really nice and friendly. The manager Yeing was the most amazing human being. She was so sweet and friendly. Always asking what I needed. She even offered me a late check out which was very considerable. She needs a promotion ASAP. Let's not forget about Luis from the restaurant. He was so nice and would never allow u to get up. He would do everything for you. The food tasted great so would recommend an all inclusive. The pina colada was the best. The only thing I would say they need to work on was the entertainment. It was all in spanish. They have 4 different pools that you can just lounge on. They also have lounges on the beach where you can do sailing, jetski and other things. As to conclude, when u get there look out for yieng and Luis from the restaurant and I guarantee you that you will have a good time
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Date of stay: June 2022Trip type: Traveled as a couple
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Carlie T wrote a review Jun 2022
1 contribution
The staff are very welcoming, Saulo, Alex, Hannia and Estaban were great fun and made us feel included! Loved the volleyball every day ❤️ Amaziny Bar staff especially Pedro ! Overall a brilliant holiday thank you so much!!
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Date of stay: June 2022Trip type: Traveled as a couple
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John M wrote a review Jun 2022
1 contribution
In my opinion, the best restaurant on the hotel with the best bar service by Marco Valle, who is also the best bartender of Cancún... must visit this great, pacefull and cool place where u can stay all your hollydays
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Date of stay: June 2022Trip type: Traveled with friends
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Luz M Sánchez wrote a review Jun 2022
2 contributions
Our stay was amazing, but the best part was the attention in the food place and with the Mr. Marco Valle, the Barman on the Cielito Lindo restaurant. Mr. Marco has the best music (reggae, ska, rock), attention, jokes and good vibe. If you visit Dos Playas, your first visit it must be to the bar with Mr. Marco for a Piña Colada. ✨
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Date of stay: June 2022Trip type: Traveled with friends
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Fayth W wrote a review Jun 2022
1 contribution
Carlos, Alberto, and Ismael were wonderful! We thoroughly enjoyed our evening at the Tai restaurant in Dos Playas. The chicken and the dessert were absolutely delicious! We will definitely visit again soon!
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Guest Service , Atención al huésped/Recepción at Hotel Dos Playas Faranda Cancun
Responded 2 weeks ago
Apreciable huésped, No hay nada más importante para nosotros que recibir sus amables comentarios, ya que de ésta manera aprendemos y estamos muy contentos de que haya sido una experiencia placentera. Estamos muy contentos de saber que tuvo unas vacaciones increíbles y esperamos darle la bienvenida nuevamente para continuar superando sus expectativas. Saludos cordiales, Elizabeth López. Guest Service
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Hillary E wrote a review Jun 2022
4 contributions
Having a lovely time at the Hotel Franda Dos Playas! I've really enjoyed the beaches, relaxing pools and food! In particular the food and drinks at the Thai restaurant were the highlight! I loved the house cocktails and chicken curry! A big thank you to Carlos, Alberto and Ismael who were exceptional!
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Guest Service , Atención al huésped/Recepción at Hotel Dos Playas Faranda Cancun
Responded 2 weeks ago
Apreciable huésped, No hay nada más importante para nosotros que recibir sus amables comentarios, ya que de ésta manera aprendemos y estamos muy contentos de que haya sido una experiencia placentera. Estamos muy contentos de saber que tuvo unas vacaciones increíbles y esperamos darle la bienvenida nuevamente para continuar superando sus expectativas. Saludos cordiales, Elizabeth López. Guest Service
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Alba F wrote a review Jun 2022
1 contribution
Very nice service in the Thai Restaurant. Carlos, Alberto and Ismael were so nice and attentive. The best food in the restaurant, no doubt. Its by reservation though, so make sure you make your reservation ahead of time. Highly recommend getting the guava house drink!
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Date of stay: June 2022Trip type: Traveled on business
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Norma M wrote a review Jun 2022
1 contribution
I enjoyed myself at Hotel Dos Playas. It’s close to the Ferry and it’s on the ocean side. The beach area is nice and clean. The service was excellent. They have shows every night. I had a lot of fun with Esteban, Saulo, Alex, Hannia, and Jose. That was my favorite show, they had me laughing!
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Guest Service , Atención al huésped/Recepción at Hotel Dos Playas Faranda Cancun
Responded 3 weeks ago
Apreciable normaml127TP, No hay nada más importante para nosotros que recibir sus amables comentarios, ya que de ésta manera aprendemos y estamos muy contentos de que haya sido una experiencia placentera. Estamos muy contentos de saber que tuvo unas vacaciones increíbles y esperamos darle la bienvenida nuevamente para continuar superando sus expectativas. Saludos cordiales, Elizabeth López. Guest Service
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mariolafabisiak wrote a review May 2022
Bournemouth, United Kingdom7 contributions2 helpful votes
We went second time to Mexico,this time was huge disappointment. Very dirty hotel, after complain to Love holidays they send as to another room which was smaller and felt like panishment. Staff speak very little English, in hotel mostly Spanish speaking people. We felt like isolated and discriminated! Food wise names in Spanish unable to understand having food allergy struggle every day. Food was good. Plates always dirty. The burgers looked terble and taste similar. No choice in drink bar at all just beer and tequila and vodka plus rum. Plus some blue and red additives. Entertainment in Spanish language unable to participate. Do not listen to staff.... Buy little gifts from the people walking on the beach, much cheeper. Prices for gifts in town horrendous, like little magnet 7 dollars, shirt 25 dollars.. The trips overpriced.... The explore one is good. The coco bongo is overpriced and not fun at all as long you are on the dance floor. VIP and rest of it is froud. We paid for it and spend the whole time on chairs. Not allowed to go on dance floor. Next to hotel 5G towers and Internet quality so bad. Generally do not recommend the hotel at all. Unable to uplode pictures, as a hotel I would be asheme!
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Date of stay: May 2022Trip type: Traveled as a couple
1 Helpful vote
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jem S wrote a review May 2022
1 contribution2 helpful votes
WARNING TO ALL!!! PLEASE DO NOT BOOK!!! TRUST THIS REVIEW!!! I booked two weeks with all inclusive at this resort. The food is really disgusting!!!! You can not eat it. I expect at least decent food as I booked this vacation to relax and not worry about eating. This is one of my worst bookings ever. I have email formal complain directly to the hotel but I did not get any reply. I will take this matter further and post on social media everywhere. This hotel resort is to be avoided. Nothing is as advertised. The positive reviews which says otherwise are not true. Believe me I do not complain and I never leave review. However, travelling form far and being hungry for two weeks it is not a joke. I would not give any stars to this review.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
$88 - $148 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Dos Playas Beach House
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
163
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Frequently Asked Questions about Hotel Dos Playas Faranda Cancun
Which popular attractions are close to Hotel Dos Playas Faranda Cancun?
Nearby attractions include Coco Bongo Cancun (1.6 miles), Puerto Maya Cancun (4.6 miles), and Mandala Cancun (1.6 miles).
What are some of the property amenities at Hotel Dos Playas Faranda Cancun?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Dos Playas Faranda Cancun?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Dos Playas Faranda Cancun?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Dos Playas Faranda Cancun?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Dos Playas Faranda Cancun?
Conveniently located restaurants include Divina Carne, Restaurante Careyes, and Umami.
Are there opportunities to exercise at Hotel Dos Playas Faranda Cancun?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Dos Playas Faranda Cancun have airport transportation?
Yes, Hotel Dos Playas Faranda Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Dos Playas Faranda Cancun?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Dos Playas Faranda Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Dos Playas Faranda Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.6 miles) and Scorpion’s Temple (2.1 miles).