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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

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Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5598)
Pool & Beach (1344)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 268 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located directly on a white sandy beach in Zona Hotelera, in Cancun, Mexico. Our resort offers spacious one and two-bedroom villas that comfortably accommodate up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi, in a perfect setting in the Hotel Zone on Mexico's Costa del Sol.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish

Location

Full view
95Great for walkers
Grade: 95 out of 100
46Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
7399Reviews888Q+A100Room tips
Traveler rating
  • 5,214
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  • 159
  • 125
Time of year
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Popular mentions
FarAway555506 wrote a review Yesterday
2 contributions
+1
We love vacationing at the Westin Lagunamar in Cancun. It is always clean, well maintained and the staff is helpful and friendly. From bell captain, Juan Carlos, who welcomes us back to our concierge extraordinaire, Emma. The pool concierge staff, Hernan, Lomeli, the best pool waiters Miquel Angel, Jesus and Williams. We discovered their Mixologist, #Eliuscollections in Oceania. Elius crafted a tequila tasting for our group of 8 that was fantastic! He taught us so much about the history and production of tequila. AND the best part was tasting some great tequila. And the spa.. awwww Carlos and Vickie have magic hands.
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Date of stay: January 2022Trip type: Traveled with friends
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angelsducks wrote a review Jan 15
Anaheim, California7 contributions23 helpful votes
My wife and I just returned from our 4th visit to Westin Lagunamar. It was 1000% perfect !! The resort is beautiful, with great villas,the largest pools in Cancun,soft sandy beach and delicious food at their 3 restaurants. The greatest thing about Westin Lagunamar is their wonderful,kind staff. Everyone from all departments is so kind and welcoming. They all make you feel like you are home. Their hospitality is the best and every other guest we talked to said the same. I wish I could name everyone but here's a few, Omar Nava and Selena and Pedro Aguilar at the conceirge. Thank you for your help. Lomeli and Eduardo at the pool staff for being so friendly and kind and a pleasure to get to know. All the guys at the bell desk, you all work really hard and your hospitality is awesome. Everyone at the restaurants, Viento,Duna, and Oceano. You are all a big big reason why we love Westin Lagunamar. Everyone at the front desk, your help and kindness is totally appreciated. Everyone please remember how special the staff is and how they try so hard to make your vacation perfect. Giving kindness and you will get it back even more. It's all of these wonderful people who make Westin Lagunamar so special and magical. We are already planning on returning in May. We hope you love it here as much as we do.
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip: they all face the pool/ocean but we like higher floors for the overall view.
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2 Helpful votes
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Response from Marriott Vacations Worldwide, Other at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Responded 6 days ago
Hi, thank you for taking the time to post your wonderful five-star review. We are delighted to learn this is your forth visit, and you continue to receive excellent service. Thank you for the kind words of our associates who impacted your stay. We cannot wait to welcome you back for more resort fun!
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Jason F wrote a review Jan 15
6 contributions1 helpful vote
My family and I had the pleasure to visit Cancun in January at the Westin Lagunamar resort and it did not disappoint thanks to William (will-i-am) and Jorge! Both went above and beyond the call of service. Whether it was William tending to our every need, even traversing the entire resort in search of a specific food item or just bringing endless margaritas. Jorge continuously created personalized drinks and cocktails to our liking! In the end it was the tremendous amount of love and respect the offered to my family that won me over. We look forward to coming again to not only enjoy the area but also to see our extended family: William and Jorge! Thank you so much for a great vacation.
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Date of stay: January 2022Trip type: Traveled with family
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Trippka wrote a review Jan 14
Golden, Colorado42 contributions19 helpful votes
Perfect 2 BR suite overlooking the beach and beautiful blue waters. Convenient to so many great restaurants in the hotel zone. People have been great. Food at the sports bar was great, but the highlight was the wonderful food at the steak night here at Oceana. My compliments to the kitchen and staff who put it all together.
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: Building 14 is quiet with an amazing view
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Response from Marriott Vacations Worldwide, Other at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Responded 1 week ago
Hi, thank you for your review of your recent stay at the Westin Lagunamar Ocean Resort Villas. We are happy that you enjoyed your stay with us. Thank you for shout out to the staff at Oceano! We look forward to welcoming you back!
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Jenna P wrote a review Jan 4
1 contribution
My Kids Miss Mexico & Alejandro, the pool bartender. We just returned from an amazing Christmas vacation at the Westin Laguna Mar. My kids will not stop talking about the endless Shirley temples, Dirty Monkeys and more fruity drinks that Alejandro made for them every single day. My oldest (6) wants to write a story about Alejandro and how he made his day..every day! My husband and I loved Alejandro equally as much as he always had a smile on, a happy attitude and made amazing (sugar free) light drinks. Overall, Alejandro made us feel like we were on vacation and we will be back.
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Date of stay: December 2021
Location
Cleanliness
Service
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Response from Mariana Herrera, Other at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Responded 2 weeks ago
Dear Guest: Thank you so much for posting this nice review, we are glad to know that Alejandro efforts to serve you were worth it. We would love to read your son´s story about Alejandro, if he wants to share with us please send it at vowlr-experiences@vacationclub.com We look forward to welcoming you back in the future! Sincerely, The Westin Lagunamar Management Team
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PRICE RANGE
$163 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin lagunamar ocean hotel cancun, westin lagunamar ocean hotel, cancun westin
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
580
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Frequently Asked Questions about The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Which popular attractions are close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Nearby attractions include La Isla Shopping Village (0.1 miles), Interactive Aquarium (0.2 miles), and Cancun Wax Museum (0.1 miles).
What are some of the property amenities at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Conveniently located restaurants include KAI, MB Restaurant, and Cambalache Steak House Cancun.
Are there opportunities to exercise at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (2.7 miles) and Scorpion’s Temple (0.1 miles).