The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
7,227 reviews
#17 of 235 Hotels in Cancun
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Boulevard Kukulcan Km 12.5 Lt 18 Zona Hotelera Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 235 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located directly on a white sandy beach in Zona Hotelera, in Cancun, Mexico. Our resort offers spacious one and two-bedroom villas that comfortably accommodate up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi, in a perfect setting in the Hotel Zone on Mexico's Costa del Sol.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Swimup bar
Poolside bar
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Dishwasher
Flatscreen TV
Room service
Safe
Sofa
Iron
Microwave
Refrigerator
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Location
Full view
95Great for walkers
Grade: 95 out of 100
42Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
Boulevard Kukulcán Km 12.5 Lt 18 Zona Hotelera Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
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7,227Reviews826Q+A100Room tips
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Popular mentions
We books 2 weeks in Cancún. The first week we stayed at Royal Islander and the second week at Westin. As I understand the resorts can not be booked more than 50 occupancy. Because of Covic 19. This resort is very big, so what they did was put everyone in one part of the resort and closed the other side. Looks like they overbooked the resort as we could not find any chairs besides the pool area or the beach. Unless you got up at 6 am. They get you to sign a piece of paper at check in the you will not place items on the chairs to reserve them. But this was not followed. You can tip a waiter and he can place towels on a chair for you. Over all very nice place, but what's the point you will have to sit in come corner. Unless you get up at 6 am.
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Date of stay: November 2020Trip type: Traveled as a couple
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Stay Report - 11/14 to 11/16 Location: The hotel is located right in the center of the Cancun Hotel Zone on a beautiful stretch of beach between the Live Aqua and Park Royal Hotels. As a bonus it's across from the upscale Fashion Harbour Mall which has a number of restaurants and stores. It's an easy 20 minute drive to the airport and within 10 minutes of the hotel are some great restaurants. Hotel: The hotel is part of a sprawling property consisting of 14 different buildings with rooms and another few for the rest of the amenities. The complex is roughly divided into two parts, the west part which has the main pools, pool bar, beach access and the east wing which has smaller pools. The east wing is currently closed. As of right now there is only a sports bar and the pool bar open for dining. Valet parking is also shut down though annoyingly the app didn't mention this. The hotel's fitness center is open as is a small store in the lower lobby. Check In: The check in agents were very nice about me being Titanium and were very helpful explaining how the hotel worked. I got 1,000 points as a welcome amenity but as this is a timeshare, no breakfast benefit. The concierge did provide us with a free Westin tote bag though. Room: I'd paid for an ocean front villa and it was a really nice room. Huge kitchen with great fixtures, washer dryer (a big plus), great bathroom with a whirlpool tub, separate shower and two sinks, comfortable bed and a balcony. Wifi worked well and there were plenty of outlets. My view was somewhat disappointing especially as the check in agent claimed he was "upgrading" me to a great view. Still, excellent room. Dining: We had drinks and breakfast at the pool bar. The prices are surprisingly reasonable for a resort (approximately $9 per mixed drink, $15 for breakfast) and the food was pretty good. Service was also excellent. The lunch and dinner menus are pretty limited though I didn't check out the sports bar. Resort: The beach and pools are lovely. No issues getting chairs, umbrellas or towels either. Overall a very pleasant stay at a nice resort. I'd gladly come back. …
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Date of stay: November 2020
Value
Location
Service
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Is a birthday week trip and I had a 1 bdrm. I own two timeshares so we kept declining the tour. They try to entice you and the offers improve. We self catered breakfast with a full stove top and microwave, Coffeemaker, bring or buy your own coffee, and eggs and food. Ate lunch at the pool bar, very bland. I had a salad another time it was ok. I wouldn't eat there after. Everyone brings their own cocktails to the pool and beach but the service is awesome. I didn't want to leave and I would go back again. Very COVID safe. Great place I will be back. pool and beach are amazing
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Date of stay: November 2020Trip type: Traveled with friends
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i lost my (very expensive) specialized sunglasses in the surf one afternoon (humble lesson learned). hubby and i spent about two hours searching with a mask (provided by the lifeguards) and goggles with no luck. even fortino, the lifeguard, helped us search. the next morn, we came down to the beach, and fortino surprised, actually shocked, me with my sunglasses, which he said he found in the calm surf that morning! i was beyond elated...mostly that he would take the time and make the effort to find my glasses! westin lagunamar, you have an amazing keeper of a lifeguard, fortino, and a very satisfied, thankful guest! muchas gracias 💓
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
The Westin Lagunamar exceeded all of our expectations. The location, the pools, the beach.... all were just awesome. And what made our stay even easier and more enjoyable was the attentive staff... especially our pool concierge, our bartenders at viento, the bell staff, with extra high marks going to our personal concierge Alfredo Izquiero Garcia... whose food and activity recommendations and assistance guaranteed a successful stay. Thanks to all!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$163 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin lagunamar ocean hotel cancun, westin lagunamar ocean hotel, cancun westin
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
592
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Claim Your Listing Frequently Asked Questions about The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Which popular attractions are close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Nearby attractions include La Isla Shopping Village (0.1 miles), Cancun Wax Museum (0.1 miles), and Interactive Aquarium (0.2 miles).
What are some of the property amenities at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Conveniently located restaurants include MB Restaurant, baby lobster, and Cambalache Steak House Cancun.
Are there opportunities to exercise at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (2.7 miles) and Scorpion’s Temple (0.07 miles).