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All reviewswasher and dryerinfinity poolduna sports barstudio villala isla mallfun teamstarwood ownersheavenly spafull kitchenmall across the streetsteak nightheavenly bedpersonal conciergeoutdoor mallwater slidepool conciergeswim up bar
Owner standpoint - disappointing to shell out all this money over the years for a small room that can not properly accommodate guests.
A hotel room with 2 queen beds would do w/o needing the cost of a time share.
The one bed villa is...More
This was our 4th visit to Lagunamar and the service, food and beach were excellent. We call for service on a leaking sink disposal and it was replaced within an hour. Check in and check out at the front desk was fast and efficient.
I’m writing this sitting deckside at the pool on the last day of a 10 day stay at the Westin Lagunamar. We are two couples sharing a 2 bedroom lock-off villa unit. It was easy to get the lay of the land once checked into...More
This is a great property with everything being close by or a bus ride away. The pool is awesome and service friendly and accommodating .
We are elite owners and were treated as such from Rafael at check-in to Emma at concierge desk.
great location in middle of hotel zones, loads of restaurants and shopping near by. staff is wonderful and knowledgeable, activities lots of fun. unit is good size and love having washer and dryer. staff arranged private tour of Chichen Itza which was terrific
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Response from jbmWyoming | Reviewed this property |
They replenished ours. If you are an owner they do not offer housekeeping daily but if you are on a package through Vistana/Westin they have daily housekeeping. I'm sure you could go by the cart and ask for some nicely, too.