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The Westin Lagunamar Ocean Resort Villas & Spa

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Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (1220)
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What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Lagunamar Ocean Resort Villas & Spa
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 260 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located directly on a white sandy beach in Zona Hotelera, in Cancun, Mexico. Our resort offers spacious one and two-bedroom villas that comfortably accommodate up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi, in a perfect setting in the Hotel Zone on Mexico's Costa del Sol.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay Longer, Save More

Location

Full view
96Great for walkers
Grade: 96 out of 100
44Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
7325Reviews865Q+A100Room tips
Traveler rating
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Popular mentions
Kelsey wrote a review Jun 20
Georgia1 contribution
We came for the sun and sand, stayed for the staff and service. The best staff around!!! Cannot recommend these guys enough. Eliu makes the best cocktails, Jorge is so friendly and remembers our family, Felipe always above and beyond to take care of us, I could do on but these our my 3 rockstars!! Do yourself a favor and book a spa treatment with Carlos, thank me later
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Great location with yummy restaurants nearby that you can walk to
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Response from Mariana Herrera, Guest Services / Front Office at The Westin Lagunamar Ocean Resort Villas & Spa
Responded yesterday
Dear Guest: Thank you so much for taking the time and post these wonderful comments, and thank you for your loyalty, we will share with our associates your kind comments and recognize them for the excellent service they provided you. We hope to welcome you soon. Sincerely The Westin Lagunamar Management
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Scott W wrote a review Jun 16
United States15 contributions
+1
A absolutely awesome place. This was my third time there I definitely will go back again. Every time I was there they make sure you are having the best time. From the infinity pool to the restaurant and the beach what a amazing place. If you want to explore Cancun they can help you do that also.
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Date of stay: January 2021Trip type: Traveled as a couple
Room Tip: The mail is right next door easy walking distance. Great restaurants and stores there.
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Response from Mariana Herrera, Guest Services / Front Office at The Westin Lagunamar Ocean Resort Villas & Spa
Responded 5 days ago
Dear Guest: Thank you so much for coming back for the 4th time, for your loyalty and comments. We really appreciate our loyal guests and we are always happy to see and welcome familiar faces. Warm Regards, The Westin Lagunamar Management Team
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BREZ6 wrote a review Jun 12
Dallas, Texas707 contributions77 helpful votes
+1
This resort is wonderful! We were here for 7 days. Beautiful ocean views from every room. We were in building 12, away from the larger infinity pool but still a great location. We actually spent most of our time at the pool near Duna Sports Bar. Our first night we had a late night dinner at Duna and had the pleasure of having Miguel serve us. Such a nice and friendly guy, service was above and beyond. That can also be said about Hernan and William's. Hernan was our pool concierge and always made sure we were comfortable in our pool chairs, William's was so friendly and energetic, always a smile on his face, went out of his way to make sure we were taken care of. Every staff member we came in contact with always had a good morning or Hola. The pools are large, the beach is beautiful. We ate at both Duna and Viento where we had wood-fired pizza. On Tuesdays they have a Mexican Fiesta dinner at Viento Restaurant where the food was delicious and the Mexican Entertainment was great. You should make reservations because they sell out. The location is great right across the street from La Isla shopping center with lots of restaurants at lagoon with beautiful sunsets. I recommend this resort to all. It is especially family friendly with full kitchens and in room laundry. Every night we would see families grilling at the Bbq grills provided. Thank you Westin Lagunamar for such a fantastic vacation it was above and beyond what we expected. We plan to return next year with our kids and grandkids!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Mariana Herrera, Guest Services / Front Office at The Westin Lagunamar Ocean Resort Villas & Spa
Responded 1 week ago
Dear Guest: Thank you for taking the time to post your detailed review, The Westin Lagunamar’s Experience goes beyond the simple needs of our valuable guests. We try with effort to help and provide everything to meet your expectations, working professionally as all the Staff does. We hope to welcome you again soon! Best Regards, The Westin Management Team
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Kerry M wrote a review Jun 11
6 contributions1 helpful vote
We love Westin Lagunamar for its convenient location across from La Isla mall, but also for its sandy beach, sunny days, stunning ocean views, and superb staff! Williams, our server poolside, took care of us during happy hour and ensured we had everything we needed. His service was wonderful with great attention to detail! The servers at Duna Sports Bar worked hard to get our order just as we wanted it and served us delicious wood-fired pizzas. Angel at the quiet pool towel shack was friendly and welcoming. Alejandra, one of the concierges, recommended an eco-friendly whale shark adventure tour that exceeded our expectations and was an incredible once-in-a-lifetime experience! One of the cleaning staff took time to stop and wish us a genuine good morning as we traversed the grounds. We love the location, but it’s the employees that make this place one of the best places!
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Date of stay: June 2021Trip type: Traveled with family
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Response from Mariana Herrera, Guest Services / Front Office at The Westin Lagunamar Ocean Resort Villas & Spa
Responded 1 week ago
Dear Guest: We are glad and happy to read your review, that is exactly the reason we look forward to exceed your expectations and give you the Westin Experience you deserve; staff who goes beyond the limits to help our valuable guests, all these becomes a Westin Lagunamar experience. We hope to welcome you near future. Warm Regards, The Westin Lagunamar Management Team
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Diana S wrote a review Jun 11
5 contributions
+1
This passed May, I broke my ankle in Cancun off the resort property which involved a surgery and a 3-day hospital stay. It was scary to be in a foreign country and have this happen. Our sales rep, Loraine Von Kafka, was wonderful and so caring to ensure I had the best care at the hospital and upon my return to the resort. Phone calls were made to ensure I had an excellent surgeon. Her follow up with me is ongoing. I truly felt like family at the Westin Lagunamar. The entire staff is top notch. No other resort comes close to the kind people employed there. We love you all but a very special thank you to Loraine Von Kafka!❤️
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Mariana Herrera, Guest Services / Front Office at The Westin Lagunamar Ocean Resort Villas & Spa
Responded 1 week ago
Dear Guest: We are so sorry about your broken ankle. May good health envelop you, spurring a quick recovery. On the other hand, we are glad to know that our amazing staff made you feel like family. Looking forward to welcome you back next year! Best Regards, The Westin Lagunamar Management Team
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PRICE RANGE
$163 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin lagunamar ocean hotel cancun, westin lagunamar ocean hotel, cancun westin
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
580
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Frequently Asked Questions about The Westin Lagunamar Ocean Resort Villas & Spa
Which popular attractions are close to The Westin Lagunamar Ocean Resort Villas & Spa?
Nearby attractions include La Isla Shopping Village (0.1 miles), Interactive Aquarium (0.2 miles), and Cancun Wax Museum (0.1 miles).
What are some of the property amenities at The Westin Lagunamar Ocean Resort Villas & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Westin Lagunamar Ocean Resort Villas & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Lagunamar Ocean Resort Villas & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Westin Lagunamar Ocean Resort Villas & Spa?
Conveniently located restaurants include KAI, MB Restaurant, and Cambalache Steak House Cancun.
Are there opportunities to exercise at The Westin Lagunamar Ocean Resort Villas & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Lagunamar Ocean Resort Villas & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Lagunamar Ocean Resort Villas & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Lagunamar Ocean Resort Villas & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Lagunamar Ocean Resort Villas & Spa?
Many travelers enjoy visiting Zona Arqueologica El Rey (2.7 miles) and Scorpion’s Temple (0.1 miles).