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The Westin Lagunamar Ocean Resort Villas & Spa

Travelers' Choice award winner
#11 of 180 Hotels in Cancun
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The Westin Lagunamar Ocean Resort Villas & Spa
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4,549 Reviews from our TripAdvisor Community

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Showing 4,038: English reviews
Nottingham, Pennsylvania
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This place is so awesome. There is so much to do ie: excursions to the Mayan Ruins and lots more. Our family had a blast!! Second year visiting!! Food is excellent, accommodations are fantastic and the ocean/beach is marvelous!!

Helpful?
Thank Gags57
Denver, Colorado
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our seventh annual review for this property as a Starwood property owner. Following is my updated review based on this most recent 7-night stay in the second half of September. Prices are in USD and based on an exchange rate of 19 pesos to the dollar. LOCATION: The hotel has an excellent location on Blvd. Kukulkan, the main... More 

Helpful?
1 Thank globetraipser
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Upon arrival, we were greeted with friendly faces and the highest level of hospitality. The second day, we traveled to Isla Mujeres via ferry and took golf carts around the Island. The Westin's concierge was extremely informative and helpful with the arrangements for this excursion. The third day, we visited Tulum and took a private van with a very informative... More 

Helpful?
Thank Escape_Room_DC
San Diego
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have friends who have a timeshare at this Westin. We rented a room to share a week's holiday with them. The facility was super well-maintained. As "renters", we had a daily tidy-up service which was excellent. All the staff was super polite and helpful. When I needed change for the local bus, the hotel desk was crushed with arrivals,... More 

Helpful?
Thank striderforth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was fantastic... great hotel, clean and comfortable right on the beach. Mall with serveral restaurants on the lagoon right across the street also a pharmacy... the hotel also has a small store on the parking lot levelbin the very front.

Helpful?
Thank Eddiesnu
Kalispell, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Hotel pool and beach are very nice and if you have a the pleasure of being waited on by Efrain poolside or on the beach He will make your trip. Truly the best part of our stay was the service he provided ice buckets full names and drinks remembered made us feel truly special, unlike the rest of the concierge... More 

Helpful?
Thank Kimberly D
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our apartment was fantastic-the beds are super comfortable, the kitchen has everything you need and the lounge is a really good size. To top it off, the view over the pools with the sea beyond is completely breath-taking!! All of the hotel is spotlessly clean. All of the staff could not be friendlier or more helpful. Pedro on the Elite... More 

Helpful?
2 Thank hermanthomas
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had the pleasure of having dinner on the beach, which was planned by Karina. Marco our waiter was very professional and polite. He did a phenomenal job in making sure that we were ok. Our concierge Victoria, checked on us to make sure that our stay was pleasant. We had easy access to the pool and beach. The mall... More 

Helpful?
2 Thank yoliNG12
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Westin staff is polite and engaging. Every interaction was a delight. While we did have a couple mornings of snorkeling at nearby reefs, most of our time was spent enjoying the resort's variety of amenities...so much so, that the only time we ventured across the street to La Isla shopping mall (yes it's that close), was to find somewhere... More 

Helpful?
2 Thank Terry C
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent staff from check in, room service, and pool bars. Be sure to ask for Jorge Marcos at the swim up bar for an amazing margarita and great service! The resort location is perfect and is directly across the street from the super fancy mall with lots of restaurants and shops right on the lagoon. Super safe and family friendly... More 

Helpful?
2 Thank toddandcamilla
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest: We appreciate you taking the time to post such positive comments – it’s always great to hear that our guests enjoy themselves during their travels. Thank you for your review and we look forward to welcoming you back in the future!. Sincerely, The Westin Lagunamar Management Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $194 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
Reservation Options:
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#11 On the Beach Hotel in Cancun
#11 Luxury Hotel in Cancun
#11 Spa Hotel in Cancun
#12 Family Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
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