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Royal Service At Paradisus Cancun

Boulevard Kukulcan Km 16.5, Cancun 77500 Mexico
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Traveler (1093)
Pool & Beach (159)
Videos (1)
Certificate of Excellence


Certificate of Excellence
Nine restaurants and eight bars dedicated to the highest quality fine dining service and decor, thus offering guests an incomparable culinary experience. · Royal Service is the adults-only option for travelers who are looking for a little bit more attention, care and privacy. · Excellent service and exceptional facilities in a captivating tropical paradise. In the perfect location on Cancun’s soft white-sand beach, this exclusive beach complex offers you the perfect accommodations for your vacation getaway. Royal Service at Paradisus Cancun offers you the opportunity to experience the captivating beauty that makes Cancun an international destination with the comforts of a luxury complex that meets the highest standards of excellence. - Luxurious, spacious and elegantly decorated guestrooms are just steps from a beautiful Caribbean beach, only 15 minutes from the airport. Whether you are on the beach, in one of our four lagoon-style swimming pools or dining at any of our nine restaurants, our objective is your complete satisfaction. Let us show you what makes us one of the best hotels in Cancun. - Tennis, a executive nine-hole golf course par 3, and YHI Spa, and more: you will have a lot of activities and opportunities to explore while you spend a perfect dream vacation in Cancun.
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Airport transportation
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Breakfast buffet
Complimentary welcome drink
Snack bar
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Makeup services
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
Sun umbrellas
ATM on site
Butler service
First aid kit
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Air conditioning
Coffee / tea maker
Flatscreen TV
Private balcony
Room service
VIP room facilities
Bottled water
Bath / shower
Complimentary toiletries
Hair dryer
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Good to know
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Offers & Announcements:SPA SAVINGS
Hotel deals
690Reviews89Q+A100Room tips
Traveler rating
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Popular mentions
Paradisus Cancun is perfection beyond your wildest dreams. After booking, we were worried about recent negative reviews about restaurants being closed and need for updates. However, we’re so glad we overlooked the negativity and stayed here! Paradisus Cancun has quickly become my favorite hotel. Upon arrival, we upgraded to Royal Service and were swiftly met by our butler, Alex, who brought us to the Royal Service lounge where we were greeted by cold waters and tequila shots. Check in was smooth and quick. I couldn’t recommend Royal Service enough. As if it’s not wonderful enough to be in an adults only section with its own restaurant and pool, the added benefit of butler service is really the perfect cherry on top of a wonderful cake. Alex was phenomenal. He checked in on us several times daily, made our restaurant and cabana reservations, and catered to all of our needs and questions. He was off on our last day and arranged for Aaron to take care of us in his absence. Both had fantastic attention to detail, nothing was missed. The snacks in the Royal Service lounge were amazing and available from 7am to 10pm, and changed throughout the day. The lounge bar was stocked with premium liquors. We didn’t pay extra for an ocean facing room. Our view was of the lagoon, and was just fine as we hardly spent any time in the room. Housekeeping was wonderful. It’s worth upgrading to ocean view if you’re on a romantic getaway, otherwise, I wouldn’t bother spending the extra money. We had a wonderful surprise of wine delivered to the room one day, such a nice touch as we were celebrating a graduation. The pool and grounds are wonderful and the hotel itself is absolutely gorgeous. The hanging vines are so unique and the pyramid shape of the hotel leads to wonderful photos. If you’re looking for a resort where you’ll be pampered, look no further.
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Response from ParadisusCancun, Gerente at Royal Service At Paradisus Cancun
Responded 6 days ago
Dear anna0124 We would like to take this opportunity to thank you for your loyalty to Paradisus Cancun. It is a pleasure to always have guests as distinguished as you. We are very happy to know that your vacations were memorable and that you could have fun with our activities, enjoyed our location, facilities and especially the care provided by our team!!!! We hope to have the honor to welcome you back soon, as our goal is to make every moment you have here at Paradisus Cancun, the most wonderful experience you expect and deserve. Best regards, Chrystian Rodriguez Hotel Manager
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Hotel's Favorite
So disclaimer: this is very much my favorite place in the world, aka, my happy place. We’ve been more than 15 times, and as soon as one vacation ends, we are already planning our next visit (every 3-4 months). This stay, however, was extra special. Not only did Rode, our butler, go above and beyond as usual, but he helped my now fiancé plan the most beautiful engagement off site. The time and planning put into this event did not go unnoticed- everything really was perfect. I can’t say enough great things about Rode and all that he does for his guests. So during our stay, there were a few restaurants closed, but this did not effect us negatively at all. We choose to dine offsite every night for dinner, and lunch is always at La Palapa, the best restaurant in the whole resort. We had the chance to see Sophia again (iguana), as well as our favorite staff: Valeria and Moses. If you need anything, those two will take care of you! Don’t hesitate to book Royal Service if you want to be truly pampered and spoiled. The service never disappoints!
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Response from ParadisusCancun, Gerente at Royal Service At Paradisus Cancun
Responded Oct 8, 2019
Dear Shellyduchsk8s Thank you for sharing your most recent experience with us at the Paradisus Cancun hotel. We are very happy to know that the time you spent in this wonderful destination you was able to enjoy it in the company of your loved ones. All our collaborators devote a lot of effort and love every day to all the things they do, all with the sole objective of create unique experiences for all our guests. I want to thank you for recognizing and appreciating this work. I can assure you that your comments encourage us to continue offering the best that we have.We hope that in the future you give us the opportunity to be your host hotel again so that you can enjoy the great wonders that the Mexican Caribbean has to offer.Please do not hesitate to contact us for any additional assistance on your next trip to Cancun. Best regards Chrystian Rodriguez Hotel manager
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This was an unforgettable experience and I will be returning. Special thanks to my butler RODE el es el final !! Made sure we were taking care of and scheduled our reservations always stopped by talk to us and see if anything was need. All the restaurants and bars have amazing employees always so nice specially BLue agave. 👏🏽 my favorite out of all of them. Food is so tasty !! The only thing that needs work is the Peruvian restaurant food was under seasoned to be called Peruvian. Overall. Amazing place will be coming back will be doing royal service again
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Response from ParadisusCancun, Gerente at Royal Service At Paradisus Cancun
Responded 6 days ago
Dear yolyd2019 Thank you for taking the time to write such a nice and honest review, and for having your holidays in our hotel. We are very glad that you enjoyed your holidays so much. It was such a pleasure reading your pleasant and positive comments. Without a doubt, reviews like yours encourage us to continue working harder and better for our guests’ experiences at our hotels are always enjoyable and great. Definitely, we will share your comments with the staff, it is sure, they will be so happy to read it. We look forward to meeting you again in the near future. We will do everything possible you have a great and memorable holiday next time. We hope to see you as soon as possible in Cancún. Thank you very much for stay with us and for your comments again. Sincerely, Chrystian Rodríguez. Hotel Manager
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We spent a week there in November. The place was amazing. Nothing better than the service. We went with the royal service and our butler, Norma was simply beautiful and AWESOME! Monday was girlfriend’s birthday and while we were out Norma did an over the top job of decorating our room. Very special surprise. The wait staff was great both by the pool and at the restaurants. LaPalapa by the pool was our favorite. Special thanks to Daniel who went out of his way to get you needed. He was a great person and felt like a friend. Not to forget Eddie and Cesar as they were great as well. Great trip and spectacular beach!
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Response from ParadisusCancun, Gerente at Royal Service At Paradisus Cancun
Responded 1 week ago
Dear Lonf255 Thank you for choosing the Paradisus Cancun hotel. We are glad that you have stayed in one of the best hotels in Cancun. For us it is a great pleasure and satisfaction to have marked your experience with good memories. We hope that soon we will have the opportunity to have you again with us so you can enjoy the great wonders that only Paradisus Cancun can offer. Please do not hesitate to contact us for additional assistance on your next trip to Cancun. Best regards chrystian Rodriguez Hotel manager
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The Royal Service at Paradisus is Spectacular!!! Our Butler, Norma made this trip so so Spectacular!!! The beach is the Best!!! The staff made you feel so Special!!! So relaxing & beauty everywhere you go!!!
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Response from ParadisusCancun, Gerente at Royal Service At Paradisus Cancun
Responded 1 week ago
Dear grneyes469 I want to thank you for sharing with us your most recent experience in the Mexican Caribbean. It’s an honor for us know that the time you spent here became in amazing memories in company of your family and we feel happy to be part of this. We hope that in the future you can give us the opportunity to host you again, remember that in Paradisus you will always have a place to be. Please do not hesitate to contact us for any further information for your next vacations in Cancun. Kindest regards Chrystian Rodriguez Hotel Manager
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$322 - $745 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Royal Service At Paradisus Cancun
Which popular attractions are close to Royal Service At Paradisus Cancun?
Nearby attractions include Club 91 (0.3 miles) and Extreme Games Cancun (0.07 miles).
What are some of the property amenities at Royal Service At Paradisus Cancun?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Royal Service At Paradisus Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Service At Paradisus Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Service At Paradisus Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Royal Service At Paradisus Cancun?
Conveniently located restaurants include Restaurante Careyes, Tora México, and Rosa Negra.
Are there opportunities to exercise at Royal Service At Paradisus Cancun?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Royal Service At Paradisus Cancun have an airport shuttle?
Yes, Royal Service At Paradisus Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Service At Paradisus Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Service At Paradisus Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Service At Paradisus Cancun?
The staff speaks multiple languages, including English and Spanish.