We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Great location. The staff were friendly (although some communication difficulty existed due to language issues). The room floor was not clean, the bathroom shower was awful, the tub was not draining, and the shower curtain was missing! The air-conditioner is VERY LOUD, and is a...More
We stayed for a couple of nights at this hotel because we usually love the chain but this hotel was actually disappointing from the moment we arrived.
First we were told we had to check in before getting help unloading our luggage, then there was...More
Date of stay: June 2019
Response from Fiesta Inn Vera... G, Gerente at Fiesta Inn Veracruz Boca Del RioResponded July 1, 2019
I am truly sorry for all this inconveniences you've mentioned during your last stay with us, I will share your comments with my staff particularly the lack of attention for your requirements in-stay and of course we will work to improve our service...More
We stayed here last summer (2018) and it was nice. It was clean & safe and the staff was very patient with a group of Americans who didn't speak Spanish. The pool was so relaxing with a lovely view and the breakfast buffet was delicious!...More
Date of stay: July 2018
Thank ATraveler P
Response from Fiesta Inn Vera... G, Gerente at Fiesta Inn Veracruz Boca Del RioResponded June 14, 2019
Dear ATraveler P,
We appreciate your feedback, we were glad to have your visit and specially for a long stay as you had, our team were happy to have you all and of course we are looking forward to see you soon in Veracruz.
The hotel is extremely accommodating and the staff goes out of their way to assist. Plenty of them speak English or know enough to assist. Rooms are clean, bed is firm and comfortable with thick towels. Directly on the water, great pool and one for...More
Date of stay: January 2019
Thank Fred S
Response from Fiesta Inn Vera... G, Gerente at Fiesta Inn Veracruz Boca Del RioResponded February 11, 2019
Dear Fred S.,
We appreciate your feedback and of course we are glad to read that your stay was fulfil your expectations.
We hope to see you soon in the future!
General Manager - Fiesta Inn Veracruz Boca del Rio
The nicest, most polite hotel staff I can recall. From check-in to check-out, the staff could not have been friendlier or more helpful.
My room was great - exceeded my expectations. An amazing view.
Free WiFi throughout the hotel made working and keeping in touch...More
Date of stay: September 2018
Thank Chris T
Response from Seaside657332, Gerente at Fiesta Inn Veracruz Boca Del RioResponded September 25, 2018
We thank you for your comments, we are truly glad to read that your last stay was fully satisfactory and specially because our staff was always with you to make you feel as home.
We hope to see you soon in the future!...More
Located in the hotel district in the heart of Boca del Rio. From here, you'll enjoy views of both the sea and Sacrificios Island. The hotel is very close to Plaza las Americas and to the best bars and restaurants in …Morethe city. The hotel is 5 minutes from the World Trade Center and 15 minutes from the airport. Fiesta Inn Veracruz Boca del Río is an Eco-friendly hotel, so it is a 100% smoke free hotel. We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.