We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Fiesta Americana Veracruz

Save
Share
Boulevard Manuel Avila Camacho S/N Fraccionamiento Costa de Oro, Veracruz 94299 Mexico
Lowest prices for your stay
Booking.com
$125
View deal
Free cancellation until 10/08/22
Reserve now, pay at stay
Hotels.com
FindHotel
$98
View deal
Free cancellation until 10/06/22
Expedia.com$125
Official Hotel$119
eDreams
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (405)
360
Panoramas (103)
Room & Suite (260)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Fiesta Americana Veracruz
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 101 hotels in Veracruz
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.1
Travelers' Choice
GreenLeaders Platinum level
Stay at the most attractive hotel in Veracruz, Mexico, on the Gold Coast, Veracruz's exclusive zone located just five minutes from the Convention Center with easy access to the airport and downtown. The Fiesta Americana Veracruz, located in the tourist area of Boca del Rio with direct beach access, has 233 rooms, including rooms for smokers and guests with special needs. Also enjoy the hotel's two recognized specialty restaurants (seafood and Italian cuisine) and many other services: business center, spa, restaurant, cafeteria, gym, beauty salon, tobacconist's, jeweler's, two swimming pools with a Jacuzzi and Pool Bar and 11 meeting rooms. We remind you that the check-in time is from 3:00 PM (subject to availability). Check-out is at 12:00 PM. We suggest you use our express check-out service.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Table tennis
Kids stay free
Babysitting
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Show more
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish

Location

Full view
43Car recommended
Grade: 43 out of 100
30Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Boulevard Manuel Avila Camacho S/N Fraccionamiento Costa de Oro, Veracruz 94299 Mexico
Name/address in local language
Getting there
Las Bajadas Airport6 miSee all flights
Juarez Intl Airport195 miSee all flights
See all nearby hotels
1802Reviews27Q+A23Room tips
Traveler rating
  • 1,081
  • 452
  • 158
  • 62
  • 49
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Richard R wrote a review Aug 2022
Los Angeles, California40 contributions32 helpful votes
Definitely not worth the price. Customer service is adequate, but not that good. Customer service at the restaurant is very poor. Food is expensive and not that good, and the waiters messed up my order and didn't do anything to make it good. Essentially, I was still charged for a waiter's mistake. I would stay here again only if there is nothing else available. I have stayed before, and the service was better pre pandemic. The timeshare hawks are annoying as well. Essentially, it is worth about 40% less than what is currently being charged.
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded 4 weeks ago
Dear guest I sincerely apologies for the inconveniences in your stay at our hotel, this is not what our customers general received we make effort to make everyone a memorable stay any I sincerely regret this its not de case, we hope to see you very soon and make a better moment to relax and enjoy and make a memorable stay Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luis H wrote a review Jun 2022
4 contributions
I traveled about a month ago with my family. The space is beautifully renovated — especially the rooms, the breakfast room and the pool area — however it was the attention to detail and the human element when it came to anticipating or addressing an issue from people at the restaurant (Gaby, Irene) + and when I requested a special room for my in-laws who required handicapped accommodations — that's when Albérico Gutiérrez — the restaurants Manager — came out of his way to accommodate my in-laws needs with a room in the first floor with beautiful view and quick access to the pool area. Don't go out for breakfast... the first-class service from Gabriela (the girl with the glasses that help her anticipate your needs before you even think about them) — and Irene (the elegant hostess that goes out of her way to help anyone make his/her life easier) — will make you kick-off your day with a huge smile. Mexico is famous for the quality and warmth of its people — however Alberico's team: Gaby, Irene and himself (and Diego, if you spend your day at the pool or at one of their gazebos beach front) will take the standard to another level. They really make the difference, they will be open to any kind of (constructive) feedback, and most of all, they will make it disappear for good, or find a way to work around it for you. I design services for a leaving for global companies — and I'm still wondering if this is something related to Fiesta Americana's revised (post-covid) culture... if it's something in Veracruz's breeze (or water)... or if it has to do with the individual education from these individuals — however in any case — they should be showcased and acknowledged for their attitude and delivery — or further more — used as a "role model" and an example that when you love what you do, nothing comes in your way to deliver the best version of yourself... ... and in the process... take the Brand's (company) promise to the next level (x10). Thank you Albérico, Gaby and Irene — you really made the difference in my family's trip and we surely will come back soon as long as the service remains the same (or at least you're still there!)
Read more
Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: Higher floors with sea view are amazing!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Jun 27, 2022
DEAR LUISH Thank you for your comments and special for the recognition that you make for Gaby Irene Diego and Alberico nothing gives more pleasure that your letter we really hope to see you soon Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ailem Johnson wrote a review Jun 2022
Napa Valley, California
+1
We had a great time. Beautiful place and excellent service. We stayed 5 night and definitely I will go back. Great pool bar, room and service and excellent attention to detail. highly recommended.
Read more
Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Jun 23, 2022
Dear AILEMTIMM Thank you very much for sour comments we realy appreciate them an hope tu see you soon to make a memorable stay Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tim326 wrote a review Apr 2022
Prospect Heights, Illinois1 contribution
Great place to stay in this area. Everyone is very nice and very helpful. We combined a business trip and pleasure trip. Breakfast setup was good with many traditional items and regular breakfast items. Very attentive staff. This was my second time here and both times were very positive experiences.
Read more
Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Apr 16, 2022
Dear Tim 326 Thank you for your comments nothing gives us more pleasure that your total satisfaction hope to see you again best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sesostris_I wrote a review Apr 2022
Ruhrgebiet11 contributions9 helpful votes
The staff barely speaks English. Necessary information was not given upon checkin (such as the need for pool-towel-cards). Late check-out was somehow ‘forgotten’ (even though we confirmed this two days prior). The room was ok, but the shower had broken tiles and mold. While there may have been room service, no menu, card or further info was placed in the room. Hotel organized airport transfer was priced wrongly (payment only at airport, thus too late). The breakfast buffet looked ok, but was not ‘continental’, however the coffee was unsavory and the milk we were served had gone bad (!). Sanitation measures seemed ok. The pool is only partially heated; the pool area itself is ok. All in all a rather disappointing stay and certainly not 5*.
Read more
Date of stay: April 2022Trip type: Traveled with friends
Room Tip: Double check or confirm all information if you are not fluent in Spanish. Check out the fort in...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Apr 15, 2022
Dear Sesotris Thank you for your comments and i sincerely apologies for the inconveniences that you mention, our goal it’s to make for all our guest memorable experiences and I in this case we failed because of misinformation I hope you can give us the opportunity in the future to show the real face of service and installations we have hope to see you soon Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy V wrote a review Jan 2022
1 contribution1 helpful vote
Stayed here for two nights during a road trip through out Mexico was treated extremely well by all the staff very attentive and knowledgeable and more then willing to help. The restaurant staff gets a particular shout out as they were more then exceptional going above and beyond wanting take special bit of the following staff Miguel Sugara, Felix, and Timoteo.
Read more
Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Jan 27, 2022
Querido THEFLYINGSURFER Thank you for your comments we really apreciate them in particular the recognicion that you make to our staf we hope to see you sun Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bernardo D wrote a review Jun 2021
La Paz, Mexico4 contributions1 helpful vote
This is simply the best hotel in Veracruz. I traveled to Veracruz for business and brought my Family with me. The hotel is very nice with great rooms and on the beach. The beach is very clean, almost private and very safe. The hotel’s service is a great example of the Mexican warm service and hospitality. My aunt is handicapped and uses a wheelchair, the valet / bellboys were amazingly nice they took care of us and the wheelchair all the time. Olga from housekeeping made us feel at home and Aquiles’ service by the pool was extraordinary. Great job Grupo Posadas and Grand Fiesta Americana!
Read more
Date of stay: June 2021Trip type: Traveled with family
Room Tip: Enjoy the almost private beach!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Jun 19, 2021
Dear Bernardo Nothing its more important for that our guests spend a great time in the hotel your second home, we hope to see you very soon again and make a memorable stay, also thankyou for remember the names of our staff that helps to make a great experience. Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
veit k wrote a review Feb 2021
10 contributions15 helpful votes
The first room we got had a bad smell but after telling that to the staff they apologised for the inconvenience and we immediately got another room. The rooms themselves were spacious, clean, well maintained and air-conditioned room with Kingsize-bed as well. We recommend to get a room not to close to the elevator because it rings significantly with each arrival. The staff was nice, the food was good and the prices are reasonable. WI-Fi was fast and reliable. My only critic concerns the pools: They were not heated and the water was cold, except from the jacuzzi in the inside-area.
Read more
Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Feb 8, 2021
dear Veit k Thank you for your comments we will consider those to make a memorable saty in your next visit, hope to see you soon we wish you health and success Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael B wrote a review Dec 2020
Bath, Illinois68 contributions24 helpful votes
+1
Great customer service. Concierge service is very helpful room are Very clean, amazing beds. Room service is spot on and very friendly.Food is phenomenal. Steak tampequeno is awesome as well as the shrimp empenadas. Super accommodating
Read more
Date of stay: December 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from Jose Jorge Galvan Lassard, General Manager at Grand Fiesta Americana Veracruz
Responded Dec 16, 2020
Dear Michael B Thank you for your comments nothing it's more important for us that your total satisfaction, we hope to see you very soon BEST REGARDS, Merry Christmas and healthy 2021
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Silvana wrote a review Dec 2020
Toronto, Canada1 contribution
We had the opportunity to spend 3 nights at the Grand Fiesta Americana Veracruz and we can say is the most stunning hotel in Veracruz, Mexico. Their food is out of this world! and their staff is so friendly and Thoughtful. if you're planning to visit the Gulf of Mexico, don't hesitate to book at Grand Fiesta Americana Veracruz and let them make you feel at home.
Read more
Date of stay: November 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jose Jorge Galvan Lassard, Owner at Grand Fiesta Americana Veracruz
Responded Dec 11, 2020
Dear Guest Thank you very much for your comments nothing give us more pleasure that your total satisfaction, hope to see you soon Best Regards and Merry Christmas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$123 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana veracruz hotel veracruz, veracruz fiesta americana
LOCATION
MexicoCentral Mexico and Gulf CoastVeracruzVeracruz
NUMBER OF ROOMS
233
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Fiesta Americana Veracruz
Which popular attractions are close to Grand Fiesta Americana Veracruz?
Nearby attractions include Isla de Enmedio (0.6 miles).
What are some of the property amenities at Grand Fiesta Americana Veracruz?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Grand Fiesta Americana Veracruz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Fiesta Americana Veracruz?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Fiesta Americana Veracruz?
Yes, free parking is available to guests.
What are some restaurants close to Grand Fiesta Americana Veracruz?
Conveniently located restaurants include Higuera Blanca De Boca, Gran Cafe de la Parroquia, and Il Veneziano.
Are there opportunities to exercise at Grand Fiesta Americana Veracruz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Fiesta Americana Veracruz have airport transportation?
Yes, Grand Fiesta Americana Veracruz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Fiesta Americana Veracruz?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Fiesta Americana Veracruz offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Fiesta Americana Veracruz?
The staff speaks multiple languages, including English and Spanish.