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Emporio Veracruz

Hotels.com$65*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Emporio Veracruz
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769 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed January 17, 2017 via mobile

Very convenience location. Rooms and food a decent. Ask for the executive room rate. It will include breakfast and night snack bar with 2 drink on top 9 floor with a very nice view of Veracruz and to the port.

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Helpful?
Thank Alf R
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Alf, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

Reviewed December 24, 2016 via mobile

The food in the buffet was great, as well as the Christmas decoration and the live music. They made us feel like home. Isael was the one that was in charge of our table and he offered an amazing service. We are very please with our first Christmas experience in a hotel.

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Helpful?
Thank Carla C
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Carla, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the staff of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz....

Mexico City, Mexico
Reviewed December 21, 2016

All the areas of the hotel are soo friendlies and the people who works in the hotel too, sure i will return. the options of restaurants are good and the buffet options are the best. the pools are like a dream for the warm of the place

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Helpful?
Thank jcbalino
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the staff of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz...

Ottawa, Canada
Reviewed December 8, 2016 via mobile

I definitely did not expect what I found in Veracruz: a beautiful, vibrant, interesting city. And the Emporio definitely added to the surprise: low price for a very nice room, outstanding service, and great food. I would like to recognize Edith and Diego, who definitely went out of their way to make sure we had a great meal.

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Helpful?
Thank Don_Pedro_Martinez
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the staff of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz....

Mexico City, Mexico
Reviewed November 21, 2016

The difference on our stay was the Club access. Without it was like staying at another regular hotel, but we felt like true VIP's inside this hotel full of tradition. The lounge is at the rooftop so you will have the best views from El Malecon. Breakfast is perfect, you won't be missing the normal buffet from downstairs. The evening...

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Helpful?
Thank draghignazzo
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Santa Cruz, California
Reviewed November 2, 2016

Can't comment about the hotel overall since we haven'the stayed there. That said, it is a striking modern hotel well located near the end of the jetty (malecon). What stood out for me was the weekend buffet starting at 1pm. Lovely restaurant setting and excellent, attentive service (waiter Freddys really made sure that he attended to my wife's dairy allergy...

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Helpful?
Thank cmnewman
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz...

Reviewed November 2, 2016

One of the best breakfast buffets ever with mexican, european and american dishes. Especially the bar manager was very helpful and friendly at the hotel. The food in general wasn't the best except the breakfast. Good wifi connection in the hotel.

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Helpful?
Thank Johnny L
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Johnny, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Reviewed October 31, 2016 via mobile

Super comfortable Hotel.. I could give it 10 ☆ Great location... Exceptional quality of rooms The staff is great and knowledge of the surroundings.. So you can find anything you are looking for. Food is good... Swimming pools....if you have kids They will have a blast

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Helpful?
Thank William A
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear William, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Ajijic, Mexico
Reviewed October 22, 2016

We stayed at the Emporio for 4 nights during a visit to Veracruz. Conveniently located near the plaza with views of the port. The hotel features 3 restaurants with good food at each, 3 pools, and a spa. Rooms were modern, comfortable, and clean. Staff was helpful and most spoke English. Property has onsite security. Trip from airport was about...

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Helpful?
Thank zpgonzo2
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Chapala, Mexico
Reviewed October 21, 2016

We loved thismodern hotel just about 4 blocks from the plaza. Great staff and secure. Quiet. Three pools, all heated. Our executive level room had a mini fridge and king size bed. There is real value in getting the upgrade to the executive level because the rooms have a view of the harbor with a balcony and it includes an...

 Report
Helpful?
Thank Barbara W
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Barbara, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz....

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available

Additional Information about Emporio Veracruz

Address: Paseo del Malecon 244, Veracruz 91709, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $59 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emporio Veracruz 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Emporio Veracruz Hotel Veracruz
Emporio Hotel Veracruz
Hotel Style:
#1 Luxury Hotel in Veracruz
#1 Family Hotel in Veracruz
#1 Spa Hotel in Veracruz
#1 Romantic Hotel in Veracruz
#1 Business Hotel in Veracruz
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Questions & Answers

Here's what travelers have asked, with answers from Emporio Veracruz staff and other travelers.
10 questions
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Questions? Get answers from Emporio Veracruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I really like 7th and 8th floors. They are a bargain compared to American motels- including both a breakfast and evening light supper.”
  • View from 9th floor lounge. Enjoy a cocktail & overlook the city.
  • Vanity area, toilet & shower are separate.
  • Beautiful room, nice linens, etc
  • The Emporio is uniquely located port- interesting to watch the tugs guide the huge ships in & ou
lafff, 3 weeks ago | Read review
“It is worth the extra money to get a room with an ocean view.”
EagleFan97, Mar 29, 2017 | Read review
“Rooms with a sea view are more illuminated”
shawe2017, Feb 23, 2017 | Read review
“There are rooms with view to the Malecon...those are the best”
991edgarda, Jan 19, 2017 | Read review
“friendly, conformtable”
jcbalino, Dec 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$65* /night
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Booking.com$71
Preferred Hotels$68
Travelocity$65
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Prices are for 1 room, 2 adults
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