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Emporio Veracruz

Certificate of Excellence
Hotel website
Av. Insurgentes Veracruzanos 210, Veracruz 91709, Mexico
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Emporio Veracruz
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533 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Clean, professional, close from interesting points, the parking lot is just crossing the street, employees are friendly and very professional, they have 3 restaurants inside and just walking out to the sea side you can walk a short distance to find the very traditional restaurants of the city.

Helpful?
Thank Heidi M
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Heidi, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

Kiln, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hotel is all around great. The best part is a waitress named Ana that's works at the pool side restaurant. She speaks English and makes you fell comfortable and is very attentive to all your needs. Best waitress in the world. I would just come back see her.

Helpful?
Thank Seacop33
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

Veracruz, Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

The Rooms are clean quite and great services through out. Services pople are Super people. Supervisor-Jorge Lima Marlbel Espinosa Trania Hernandez David Perez Heriberto BellBoys Jose Daniel Sergio and many many more just don't know their names

Helpful?
Thank eurejohnny
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Mr. Eure, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets... More 

Mexico City, Mexico
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Veracruz is a charming colonial city in the Gulf of Mexico. Most of the hotels in the historical part of the town have the "colonial" feel to it, and while this hotel is a couple of blocks away from the center, it is one of the few hotels that has a great view of the port. Close enough to the... More 

Helpful?
1 Thank rortiz5
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

San Diego, California
1 review
5 of 5 stars Reviewed June 11, 2016

We enjoy take a coffee just coss street at the parroquia and walking at the front side of the malecon!! We recommended to stay with the breakfast include its sheep and so good, and you can take after 6pm Andover taste of Mexican food include, we definitely stay again :)

Review collected in partnership with Amoma.com

Helpful?
Thank rosalindap999
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Rosalinda, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

Everything was clean and nice. The room service was great. All the staff were very nice and glad to answer our questions. Our room was a corner room with great views of the port! Within walking distance of great market with plenty of souvenirs to buy. Go to the top floor restaurant for spectacular views!

Helpful?
Thank Elizabeth V
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Elizabeth, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

1 review
5 of 5 stars Reviewed June 5, 2016

Emporio was a very clean,neat, nice hotel. Our room was on the corner and was large with a sitting area, dressing area and big walk in shower. We had a balcony with a great view of the port and the Naval Academy. We enjoy our stay very much. The hotel staff made our stay wonderful. We were greeted every morning... More 

Helpful?
Thank Smittens12
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Mr. Smittens, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets... More 

Madrid, Spain
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2016

This review has taken a couple of months to write and apologize for the delay. We stayed here as a family group during a 4 day visit to Veracruz during Easter this year. We had a truly superb stay. Everything was perfect from check in to house keeping to the food. The pool area was fabulous, clean and inviting. The... More 

Helpful?
Thank Laurita433
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimada Laurita, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Para nosotros sus palabras... More 

Dixon, Illinois
1 review
5 of 5 stars Reviewed April 12, 2016

In my opinion, the Emporio is a top rated hotel. Very clean, with many amenities. The personnel are all helpful, and willing to accommodate. I would like to personally mention Cap Armando. He speaks English well, and has helped me many times with my food orders. A very personable gentleman. The Emporio is fortunate to have such an employee.

Helpful?
Thank rwa68
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

Roxbury, New Jersey, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 1, 2016

Beautiful hotel with a modern touch. Rooms are very clean and well appointed. Plenty of amenities. Staff is very friendly and helpful (most of the time). We stayed in the Club section with access to the Sky Lounge (9th floor). Even though this is a great option to have, the food selection was limited and the service could be much... More 

Helpful?
Thank Lourdes M
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, This is just a short note to thank you for taking your time and attention during your visit to our hotel last week and let us know a bought of our opportunities. First of all please accept our apologies regarding the food at the SKY Club lounge. You can be sure that you comments will have a proper... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Emporio Veracruz

Address: Av. Insurgentes Veracruzanos 210, Veracruz 91709, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $71 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emporio Veracruz 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Emporio Veracruz Hotel Veracruz
Emporio Hotel Veracruz
Hotel Style:
#1 Family Hotel in Veracruz
#1 Luxury Hotel in Veracruz
#1 Romantic Hotel in Veracruz
#1 Business Hotel in Veracruz
#8 Best Value Hotel in Veracruz
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