Welcome to Emporio Veracruz, your Veracruz “home away from home.” Emporio Veracruz aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Nearby landmarks such as Plaza de la Campana (0.3 mi) and Distrito Boca (0.9 mi) make Emporio Veracruz a great place to stay when visiting Veracruz.
Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the hotel.
Emporio Veracruz Hotel features a concierge, a rooftop terrace, and room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Emporio Veracruz, free parking is available.
If you like Italian restaurants, Emporio Veracruz Hotel is conveniently located near La Bruschetta Trattoria, Bistro Marti, and Pizza Piccola Italia.
During your visit, be sure to check out popular attractions like San Juan de Ulua (0.6 mi), Museo Naval Mexico (0.2 mi), and Malecon (0.0 mi), which are all within walking distance of the hotel.
Emporio Veracruz puts the best of Veracruz at your fingertips, making your stay both relaxing and enjoyable.
the water temperature of the delicious pool, they allow you to enter until late (10 pm), gym, playground for children, good attention from their staff (for the most part, the waiter in the pool area did not have very good attitude, but he was the only one) the assigned room was a superior standard (first floor, two double beds, partial sea view and view of the Venustiano Carranza lighthouse) the noise from the street and the trucks that pass behind were worrying, but the room It seems to be soundproof as the noise did decrease quite a bit, it didn't disturb our dreams. The only observation that is made to the hotel is the area of the shower and bathroom, both are reduced, the drain of the shower is covered so it was necessary to remove the lid of the strainer since otherwise it would flood and the water leaves the shower area, they forget to leave you a rug or towel for the bathroom floor so it is dangerous. Something similar with the shower and the mixer, it was difficult to regulate the intensity with the temperature of the water (a lot of water came out but hot, and little water but cold) as for the shower it is very old, it lacks maintenance, the jet it provides is irregular, I think they change it to a normal shower where all the jets come out evenly. Reception had to be reminded of the towels for the floor and hands since they did not leave them when they cleaned the room. It seems to me that all the rooms have a balcony, which is great for having a coffee at any time of the day.…
Emporio is easily the nicest hotel in the Veracruz area and the view over the Malecon is stunning. We travelled for work for a two week stay with our 8-month old Son, and the staff on the desk and in the restaurant really went out of their way to look out for him and welcome him over the Dia de Los Muertos period. big thanks to Omar in particular who really made our stay. He has an exceptional attitude to customer care, and is one of the best hotel hosts we have met in 20 years of travelling. He obviously really cares about the guests’ experience, and ensured we were happy and safe for the duration of our stay. When he booked a late night cab for us one evening, he even kindly provided his personal WhatsApp in case of any issues - amazing. Kudos to the team, and thanks for making us feel so welcome James, Steph and Rupert (UK)…
Air conditioner was not working , we found children poo in the swimming pool , no ammenities and bad personal service during the weekend.... the hotel looks very nice but the service is not as you expect
The hotel is VERY well located, right in the center of everything in downtown Veracruz. Has a spacious parking building right across the street and it's free. The personnel is mostly attentive (special mention to front desk, bellboys and parking lot). Kudos for refilling free water bottles daily, but perhaps a water filter to refill bottles is more sustainable. The room we stayed in was comfortable and fairly clean but is small and felt a little crammed. The WC had an internal leak and made noises as the water filled randomly (annoying at night). The coffee maker a cup were dirty and need replacing. Hot water was hit or miss, one day there was no hot water at all. We were four but only two towels were left in the room, I asked for 2 additional ones and got them but the clerk was visibly annoyed with my petition (never got pool towels because apparently they were being washed at all times, so I guess there was a towel shortage) La Cevichería is listed a good place…
Great experience! Highly recommend Emporio hotel and the spa. Italian was so kind and massage was great. All the staffs were so helpful and kind as well. I’d go back to Veracruz and Emporio hotel. AAA
This property was probably really nice before COVID, and may be nice again. However, I can't recommend it as a place to stay now. My booking confirmation highlighted all of these features (with commentary): Exclusive access to the Executive Lounge floor, where guest can enjoy an American breakfast and a wide variety of snacks throughout the day and with a reading area (nope, closed UFN). Access to Sky Lounge (Nope) LCD flat screen TV (Small) Cable TV (Complete with snowy picture on almost all channels). Electronic in-room safe (Yes, but it's not bolted down. So put everything in here and then it can all be stolen at once). Scale (Yes) Coffee maker (Yes, but only first day's coffee is included) Alarm clock with iPod connectivity (if your iPod was manufactured in 2007) Minibar (Nope) Air conditioning with climate control (Yes) Refrigerator (not plugged in or inoperative) More stuff... not worth discussing. Our room had two double beds, but was only stocked with one bath towel, one coffee cup, and one glass. I guess the target customer is alone but wants to sleep in a different bed on alternating nights. The whole hotel felt run down. Toilet ran unless you jiggled the handle just right. Drawer knobs loose. No maintenance seems to be happening. I will say that the staff were friendly and helpful, it's a great location, and they did have a breakfast in the restaurant to replace the lounge breakfast. Like I said, check into it in a year or two, but for now I'd avoid it.…
Just because it is well located… The hotel is clean and the staff is friendly but it is in constant renovation so it was noisy. The shower is not well designed and so the water will spill everywhere. Pool was supposed to be open since 7am but was not available until 9am. There aren’t many great options in the area so would probably stay there again.
Great service and excellent dining area. The breakfast buffet is an array of colors, flavors and taste which are a climax to your appetite. Alex and Jared will delight and service your every need. Melisa, the host will make you want to hug your neighbor with her captivating smile.
The Hotel is nice, the view is amazing, but, the most incredible it's the staff, the Front Host Hannia was beyond cool, she rocks! I didn't get a room with ocean view when I checked in because the hotel was all sold, later, she called me and gave me a FREE up grade just for making my stay incredible! Thank you Hannia and Emporio
Excellent stay! The room was very clean, the restaurant great and I have to mention the guys at the front desk and concierge, they were super kind to help me solve an issue with my car!! Thank you! Made me feel like home!