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DoubleTree by Hilton Veracruz

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DoubleTree by Hilton Veracruz
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115 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Veracruz, Mexico
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A few problems as a non-English speaking American. Nice overall. I will return. The rooms were clean, and comfortable, but kind of noisy to the noise in the above floors and hallway. I was over charged for breakfast, and they could never explain my bill.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank waterproofpanda
Cancun, Mexico
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A renovated hotel of an off name, Mom and Pop hotel. Nicely done, however not quite ready on the personnel side. To much activity, insecurity and poor communication between departments, so the personnel came out on the short end of the stick. Food way overpriced, except for Sunday morning buffet. Decore is nice. Rooms comfortable, except not noise free from... More 

Helpful?
Thank Drew S
Montreal, Canada
Level Contributor
143 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed May 18, 2015

Smack on the Malecon a full window, balcony with ocean view, really nice to get up early and run along the Malecon. 15 min walk to the famous cafe la Parroquia and Venustiano Carranza plaza, the light house and Pemex Tower. I regret not using the pool in the hotel, there were so many things to do in Veracruz I... More 

Helpful?
2 Thank Jmkliur
VentasNovoMar, Gerente at DoubleTree by Hilton Veracruz, responded to this review

Thank you for the comments, and We hope You can get back again. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 25, 2014

if you get this hotel on a deal and not pay that much i guess it worth it. its pretty avraged hotel, nice pool, close to the beach. very old and not updated. igues it's in a good location but i'm not really sure. it's a nice hotel

Helpful?
Thank Doron P
Medina, Ohio
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 16, 2009

Stayed for 16 day everything was great, except someone used my card and sent my numbers to the U.S. My card was a new card to be used for everything considering the Hotel. All other expenses were done cash. The card was used only in the bar 47 and restaurant of El Novo Mar. Two week after our stay in... More 

Helpful?
2 Thank taino1
Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 29, 2008

We stayed at this hotel for 11 nights. We had a room with a balcony and a beautiful view of the ocean. We watched ships coming and going and were always impressed by the sights. The service was amazing. We spoke no Spanish and they did everything to accomodate us. By the time we left we knew a little spanish... More 

Helpful?
1 Thank agent361
Kelowna, BC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 11, 2007

We found this to be a well run hotel in a great location. Every afternoon it has a buffet of fabulous desserts and luncheon items with live music all for less than $10. We started out in a double room (very nice). After we were there a few hours the flusher handle on the toilet stopped working. We reported it... More 

Helpful?
1 Thank Kelowna-snowbird
Lethbridge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 1, 2007

Nice clean hotel with good service. Rooms were great - especially if you paid the extra to get the ocean view. Fairly nice location as only a short walk to the main downtown square etc. Was very surprised by the previous negative reviews as I would not hesitate to recommend this hotel. We stayed in 3 hotels in Veracruz and... More 

Helpful?
1 Thank HappyTraveling4u
Olympia, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed February 5, 2006

As soon as the hotel owners found out that we spoke spanish they immediately overcharged us. The hotel gave us one price over the phone to a native spanish speaker and then when we got there and they realized that we were American they bumped up the rates. I am a study abroad student living in Queretaro and my spanish... More 

Helpful?
8 Thank misscita
Tempe, Arizona
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed January 31, 2006

The hotel was hosting over 300 teenagers for the same weekend we were there. The teens were spread out throughout the hotel. These kids took over the hotel the entire time we were there. Screaming out open windows and from balconies at all hours of the night. Prank phone calls to our room, knocking on our door all night and... More 

Helpful?
8 Thank mtn2sea1
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about DoubleTree by Hilton Veracruz

Address: Blvd. Manuel Avila Camacho 707, Veracruz 91900, Mexico (Formerly Novo Mar Hotel)
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $50 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Veracruz 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Novomar Hotel Veracruz
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