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Mision Grand San Cristobal de las Casas

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Mision Grand San Cristobal de las Casas
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96 Reviews from our TripAdvisor Community

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Showing 23: English reviews
London, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

We stayed here for two nights. The positives - very good location, friendly and helpful staff, excellent breakfast and with car parking close by. The only downside was that the room was downstairs and facing the street. This meant it had no window unless you opened the shutters straight onto the street so passers by could look straight in. As... More 

Helpful?
Thank Nick H
Calidad-Sureste, Gerente at Mision Grand San Cristobal de las Casas, responded to this review

Dear Nick, Thank you very much for your preference and the time to leave us your valuable comment was taken. As for the room I tell him that the wooden door and window functions as having a gate, if you want to keep it open in addition to light there is another glass door with forward-facing curtain for privacy. We... More 

A TripAdvisor Member
5 of 5 stars Reviewed August 8, 2016 via mobile

Right in the heart of this beautiful town. Great service. Would thoroughly recommend this hotel. Rooms and facilities are good. Roof top terrace has fantastic views. Many restaurants in surrounding streets, for all tastes, including ours as a vegetarian/vegan family.

Helpful?
Thank A TripAdvisor Member
Calidad-Sureste, Gerente at Mision Grand San Cristobal de las Casas, responded to this review

Dear Guest, Thank you very much for your preference and for taking the time to leave us your kind comment. We are pleased to know that your stay was pleasant. We hope to have the pleasure to serve you again soon. Cordially, Lucia Ortega Iannini General Manager Grand Mission San Cristobal de Las Casas More 

A TripAdvisor Member
5 of 5 stars Reviewed July 14, 2016 via mobile

Me and my two teens visited Chiapas on the summer, we had a blast. Beauty surrounded us everywhere we went. We so much enjoyed El Chiflon, Agua Azul, Montebello and Palenque! Thanks to the hotel staff who were at all times generous and supportive. They helped us with all travel arrangements, including tours and transfers! We will be back soon,... More 

Helpful?
Thank A TripAdvisor Member
Calidad-Sureste, Gerente at Mision Grand San Cristobal de las Casas, responded to this review

Dear Guest Thank you very much for your preference and for writing your valuable comment. We are pleased to know that your stay was pleasant. We hope to have the pleasure to serve you again soon. Cordially Lucia Ortega Iannini General Manager Grand Mission San Cristobal de Las Casas More 

Odense, Denmark
Level Contributor
137 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

Our arrival at the hotel had a bad start. We have prepaid the room for two nights through the web but the receptionist would not recognize the payment. And it was our problem! After a while the problem was solved when the manager arrived. The rooms are charming, Mexican style and clean. Not luxus but okay. But compared to the... More 

Helpful?
Thank MichaelBNielsen
Calidad-Sureste, Gerente at Mision Grand San Cristobal de las Casas, responded to this review

Dear Guest Thank you very much for your preference. We regret the inconvenience we caused you, unfortunately we had no record of your payment for a problem alien to us. We are grateful for your comments and let us have in mind to improve our service. We hope to have the pleasure to serve you again. Cordially Lucia Ortega Iannini... More 

Mexico City, Mexico
Level Contributor
269 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
3 of 5 stars Reviewed May 5, 2016

Hotel with lots of charm and style. My room (103) was just beautiful with a french door that opened into a patio. But it got very noisy at night! It was close to reception and I could hear all the people walking around and talking. They should put some noise isolation on the door and windows. Overall, staff was very... More 

Helpful?
Thank iliveinmexico
Calidad-Sureste, Gerente at Mision Grand San Cristobal de las Casas, responded to this review

Dear Guest Thank you very much for your preference. We are pleased to know that your stay was pleasant. Regarding your comment, we regret that you have had the disadvantage of noise in this room, also I tell him that we have paid attention to solve it. We hope to have the pleasure to serve again. Best regards Lucia Ortega... More 

Brisbane
Level Contributor
704 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 367 helpful votes
2 of 5 stars Reviewed April 18, 2016

We were allocated a small room on the ground floor (102). The bathroom was also very small. There was no fan or air conditioning. The window (frosted glass) would not open although there was a small air hole at the bottom of the window. As it was, outside the window were the gas bottles, and other facilities relating to the... More 

Helpful?
Thank AntarcticBound
Calidad-Sureste, Gerente at Mision Grand San Cristobal de las Casas, responded to this review
Google Translation

Estimado huésped, Lamentamos que su experiencia no haya sido grata. Al respecto de sus comentarios, le platico que San Cristóbal... More 

Toronto, Canada
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed March 30, 2016

My boyfriend and I had booked two nights here during our two week trip around Mexico last fall. Unfortunately our day of arrival ended up being quite the ordeal due to closure of the main highway from Tuxtla Gutierrez to San Cristobal. We sat on the road in a parked car with our cab driver for about 9 hours before... More 

Helpful?
Thank Foreign_Sun
Calidad-Sureste, Manager at Mision Grand San Cristobal de las Casas, responded to this review

Dear Guest We regret all inconveniences they had during the trip. Also we offer apologies for the front desk and the noise in your room; I have taken up the matter so that this does not happen. We hope to have the pleasure to serve you again. Best regards. Lucia Ortega Iannini General Manager Grand Mission San Cristobal de las... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 25, 2016 via mobile

Hotel As a Tour Director of a high end Australian Tour Company, I stayed at this hotel, leading a group of 18 australian guests. The overall rating of the hotel is: “there is a nice effort in the look and decoration but they need to train the staff” The Hotel has beautiful architecture, historical value, great location and good character.... More 

Helpful?
Thank Juan Carlos Y
Calidad-Sureste, Manager at Mision Grand San Cristobal de las Casas, responded to this review

Dear Juan Carlos, We appreciate we have left feedback, I would like to tell about the following: As for the size of the rooms, they have different measures, due to which the distribution of eighteenth century house allowed us to do the remodeling. He also commented that although we are safe in reception, are considered for all rooms soon. As... More 

warwickshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 23, 2016

Our family party including my 85year old father arrived after a long journey to be told our rooms had been flooded and we had been moved to another nearby superior hotel. It was not superior, and being Easter week we had no other options. We wanted to pay the new hotel direct but they told us we had to pay... More 

Helpful?
1 Thank vp24
Calidad-Sureste, Manager at Mision Grand San Cristobal de las Casas, responded to this review

Dear Guest We regret the inconvenience we caused you, unfortunately had a pipeline rupture which caused all rooms were flooded that level. But I worry that comment that he wanted to make an additional charge, so I ask you to contact us and send us your receipts to make the corresponding clarification because the payment you made had to be... More 

Kelowna, Canada
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 7, 2016

Beautifully appointed rooms with large comfy beds. Samples of textiles and weaving located throughout the hotel. Front desk staff courteous and professional; very helpful with tourist information and maps. Walking street located just a few blocks from the hotel. Offstreet secure parking at no extra charge.

Helpful?
Thank mslouwho
Calidad-Sureste, Manager at Mision Grand San Cristobal de las Casas, responded to this review

Dear Guest, Thank you very much for your preference. We are pleased to know that your stay was pleasant. We hope to have the pleasure to serve again. Best regards, Lucia Ortega Iannini General Manager Grand Mission San Cristobal de Las Casas More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Hotel Mision Grand San Cristobal de Las Casas, is an excellent lodging option for those visiting this gorgeous city, looking for a comfortable and pleasant lodging experience in one of the best zones of the city. Hotel Mision San Cristobal, built in the 18th century, it preserves its original style providing a great touch of magic to your travel experience. Hotel Mision San Cristobal boasts an unmatchable location in the Francisco I Madero and Benito Juarez. Perfectly equipped accommodations Hotel Mision Grand San Cristobal de Las Casas offers 94 accommodations, classified as Single, Double, Standard, Different Capacities and Executive Suites. They are equipped with all the services and amenities you may require for a placid stay. We belong to a hotel chain of great tradition in Mexico. Visit us and enjoy the best of Mexico. Remember that the Art of Hospitality lives in Mision Grand San Cristobal de Las Casas. ... more   less 

Additional Information about Mision Grand San Cristobal de las Casas

Address: Calle Francisco i. Madero 19, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $62 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mision Grand San Cristobal de las Casas 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Mision Grand San Cristobal De Las Casas Mexico - Chiapas
Hotel Style:
#4 Romantic Hotel in San Cristobal de las Casas
#6 Family Hotel in San Cristobal de las Casas
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