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Plaza Gallery Hotel Boutique

Calle Guadalupe Victoria No. 2 Esquina Av. 16 de Septiembre, San Cristobal de las Casas 29200 Mexico
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Traveler (82)
Room & Suite (31)
Dining (7)

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About

#13 of 140 hotels in San Cristobal de las Casas
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.1
WELCOME TO PLAZA GALLERY HOTEL & BOUTIQUE Staying in our hotel will transport you to live a unique and unforgettable experiences of comfort and elegance. Thanks to our excellent location you can enjoy the beautiful neighborhoods around the downtown. Also you can delight all the cultural and tourist attractions that San Cristobal de Las Casas offers to you. The beautiful and contemporary building from baroque architectural style from 1940; mixed with our excellent and complete services, make us a great and a classy hotel. Since the beginning, we think and choose carefully every detail to make our guests feel comfortable in an exclusive environment.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Airport transportation
Business Center with Internet Access
Secured parking
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Snack bar
Wine / champagne
Car hire
Taxi service
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Bathrobes
Private balcony
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish, Portuguese
See what other travelers are saying
  • Rits2211
    Orlando, Florida415 contributions
    Conveniently located next to the Zocalo
    This boutique hotel is elegant, has friendly and dedicated staff working there. The room is perfectly decorated with high ceiling if you’re on the first floor. The towels are plush, the robes are quality made and even the slippers are worthy to take home one of a kind. The shower lacks pressured water flow, our only complaint but still doable. The hotel is conveniently located next to the center zocalo. We bought a bottle of wine and drank at the lounge next to the front desk and hung out for hours. It’s so worth it to stay here and we felt like two nights were not enough.
    Date of stay: April 2022
    Traveled with friends
    Written April 24, 2022
  • Glenn R G
    Mexico City, Mexico290 contributions
    Elegant, Modern, Pricey, Right Downtown
    Beautifully restored building (remembering when it wasn't a hotel), kitty-corner from the cathedral, behind the town hall, across from the pedestrian walkway...so you're centrally located. Impressive modernist decor in the bar/restuarant area, just beckoning you in to sit there. Not a typical "colonial" hotel for San Cris, but well worth the stay. On my normal route to the main square and kiosk (called "parque" in Chiapas), I visited it one day after it opened, impressed by the room design, each different (reminding me somewhat of the Hotel Azul in Oaxaca, with each room designed by a different local artist). Breakfast included. The restaurant menu left much to be desired, too basic, but plenty of places on uphill main pedestrian street Real de Guadalupe. Parking arranged underneath the cathdral plaza. Pricey: 3,000-5,000 pesos, but elegant.
    Date of stay: December 2012
    Traveled solo
    Written January 9, 2013
  • Issler
    14 contributions
    Best hotel
    Great location, 5 star hotel, great room. We dont like motels, or low cost hotel. We always look for the best hotel in town. Stuff was very nice, and spoke english. The location is great, just in the center of the city, and by the market
    Date of stay: September 2013
    Written September 9, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rits2211 wrote a review Apr 2022
Orlando, Florida415 contributions220 helpful votes
+1
This boutique hotel is elegant, has friendly and dedicated staff working there. The room is perfectly decorated with high ceiling if you’re on the first floor. The towels are plush, the robes are quality made and even the slippers are worthy to take home one of a kind. The shower lacks pressured water flow, our only complaint but still doable. The hotel is conveniently located next to the center zocalo. We bought a bottle of wine and drank at the lounge next to the front desk and hung out for hours. It’s so worth it to stay here and we felt like two nights were not enough.
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Date of stay: April 2022Trip type: Traveled with friends
Room Tip: Try to book a room away from the noisy street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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travelerd2011 wrote a review May 2019
Los Angeles, California264 contributions52 helpful votes
I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.
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Date of stay: May 2019
Rooms
Cleanliness
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PlazaGallery_SC, Gerente at Plaza Gallery Hotel Boutique
Responded Jun 10, 2019
Dear Travelerd2011 Receive my warmest greetings from Plaza Gallery Hotel Boutique. Thank you very much for your kind review. I am very happy to know that your experience at our beautiful hotel was amazing. We appreciate that you have shared with us your great comments about the outstanding services provided by Grecia, Ana and Felipe. I will share with they your kind review. Please know that Plaza Gallery Hotel Boutique, will always welcome you with great pleasure. Best regards, Francisco Wuaustorf General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dolan23 wrote a review Dec 2018
Mexico City, Mexico66 contributions46 helpful votes
I have to say I loved this hotel the bed was perfect it was spotless and the breakfast you got across the road from the hotel was delicious but unfortunately I wouldn't stay again as there is music pumping until 5am which is just ridiculous so if I ever stay in San cristobal or if anyone wants to stay in San cristobal id reccomened staying outside the town but if your not a light sleep and don't mind rave music going until after 5am then this hotel is perfect as I said the hotel itself is amazing.
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Date of stay: December 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cynthia H wrote a review Dec 2018
Monterrey, Mexico8 contributions2 helpful votes
Excellent location. Delicious food and hot wine! Great hospitability. Staff makes you feel at home! The decoration a little bit cursi (plastic stuff) but it´s ok. The location is perfect to move anywhere. The only inconvinience is that restaurant service is a block away but the hotel.
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Date of stay: November 2018
Value
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: The master suite is too noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PlazaGallery_SC, Gerente at Plaza Gallery Hotel Boutique
Responded Jan 16, 2019
Dear Miss Cynthiabouffier Receive my warmest greetings from Plaza Gallery Hotel Boutique. I truly appreciate very much the kind review that you shared about us. It is very pleasant to read how much you enjoyed your stay at our beautiful hotel and that the service and attention provided by all staff did exceed your expectations. I will certainly share your kind comments with them. I am greatful for your preference and I kindly invite you to return. It would be for a great pleasure to welcome you again at Plaza Gallery Hotel Boutique. Sincerely, Francisco Wuaustorf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
898Bob_M wrote a review Nov 2018
Mexico City, Mexico43 contributions41 helpful votes
+: Perfect location in the historical center, relatively recent and cosy, friendly staff, some nice perks (slippers), our room had a small terrace -: breakfast (« continental »: one juice, one cup of coffee, some fruit and 3 small pieces of bread to share), quite noisy (including when other rooms take a shower), small rooms, had to wait 30mn to get our car back from the parking lot as no one was available, didn’t put back nespresso capsules after the first day
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adventurer7709 wrote a review Aug 2018
1 contribution
We were four childhood friends visiting San Cristobal for the first time and we stayed here for four days, we loved the hotel!! The staff was excellent, very helpful and accommodating. We had no problem during our stay. Our rooms were spacious and always very clean, the service was outstanding! We would recommend this hotel and if we return we will stay here again.
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Date of stay: August 2018
Rooms
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: Right in the center of downtown, across from main square.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PlazaGallery_SC, Gerente at Plaza Gallery Hotel Boutique
Responded Oct 15, 2018
Dear Adventurer7709 Thank you very much for taking the time to share your experience with us. It is very pleasant to know how much we exceed your expectations with the service and attention provided by each and every one of our staff members. I look forward to welcome you very soon and create a lot experiences. Best regards, Francisco Wuaustorf. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mimicalarcon wrote a review Jul 2018
San Antonio, Texas83 contributions52 helpful votes
We stayed 4 nights at Plaza Gallery Hotel Boutique and it was a very pleasant stay. The hotel staff were friendly and very nice. Efficiency check in and check out. The hotel is located in front of the City's Central Plaza and Cathedral which are adjacent to Zocalo's museum and City park. I enjoyed the Main Plaza balcony view while having my morning coffee and also later in the evening hours. The room is nicely decorated plus nice amenities as Bvlgari toiletries, complimentary Espresso machine coffee and bottled water daily, comfortable bed, and high water pressure for a hot shower. The down side was unstable Wifi with no cable TV service displaying a bad screen when we watched the analog channel. Hotel stay comes with Included Continental breakfast at Via Vai Restaurant located across the Main Plaza from the hotel, also you can order from menu with additional charge. Competitive prices for laundry are available on the same street Guadalupe Victoria short walk from the hotel.
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Date of stay: July 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Porter A wrote a review May 2018
Cloverdale, California91 contributions5 helpful votes
I'm usually more of a mid to budget traveler, but this was included as the last stop on a Mayan Ruins tour, and man it was nice. Fantastic location and I ended up booking another night to just enjoy for myself. What a beautiful town to experience, and a luxurious, well serviced place to come home to at night. You can really walk to everything from this spot. Great street food shows up around town after 10 pm.
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Date of stay: June 2017
Value
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nilitz wrote a review May 2017
Tel Aviv, Israel23 contributions4 helpful votes
Great location, very helpful stuff, nice rooms although the acoustics can be better.. we got a room in the first floor which wasn't the best but it was replaced as per our request first thing in the morning on the day after..
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Date of stay: April 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PlazaGallery_SC, Gerente at Plaza Gallery Hotel Boutique
Responded May 12, 2017
Dear Nili Z. First and foremost allow me to thank you very much for choosing Plaza Gallery Hotel & Boutique as host to your holidays. It is truly pleasant to know that the service and attention provided by each and every one of our staff members is exceeding your expectations. We hope that you come back soon. Best regards. Francisco Wuaustorf. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dveggie wrote a review Feb 2017
82 contributions18 helpful votes
I looked at quite a few hotels and this was the best and only one with a balcony - the check-in was efficient and painless - the room has a great bed good linen Bvlgari toiletries and the most powerful shower so far in Mexico (not meaning a power shower but that the water pressure would be acceptable in Europe or USA) and it's 3 blocks from the only vegan here too - I'm not sure if it is good value as I didn't pay anywhere near the advertised rate as it is off season - the other hotels I looked at were cheaper but of a much lower standard so perhaps it is good value !
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Date of stay: February 2017Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PlazaGallery_SC, Gerente at Plaza Gallery Hotel Boutique
Responded Apr 28, 2017
Dear Dveggie First and foremost allow me to thank you very much for choosing Plaza Gallery Hotel & Boutique as host to your holidays. It is truly pleasant to know that the service and attention provided by each and every one of our staff members is exceeding your expectations. We hope that you come back soon. Best regards. Francisco Wuaustorf. General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$189 - $255 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
20
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PLAZA GALLERY HOTEL BOUTIQUE $161 ($̶2̶0̶6̶) - Prices & Reviews - San Cristobal de las Casas, Mexico - Chiapas

Frequently Asked Questions about Plaza Gallery Hotel Boutique
Which popular attractions are close to Plaza Gallery Hotel Boutique?
Nearby attractions include Catedral de San Cristóbal Mártir (0.08 miles), Museo del Ámbar (0.2 miles), and Centro Historico (0.04 miles).
What are some of the property amenities at Plaza Gallery Hotel Boutique?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Plaza Gallery Hotel Boutique?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Plaza Gallery Hotel Boutique?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Plaza Gallery Hotel Boutique?
Yes, free private parking nearby and secured parking are available to guests.
What are some restaurants close to Plaza Gallery Hotel Boutique?
Conveniently located restaurants include Trattoria Catanzaro, Restaurant Casa Lum, and Restaurant Belil.
Are there opportunities to exercise at Plaza Gallery Hotel Boutique?
Yes, guests have access to a fitness center during their stay.
Does Plaza Gallery Hotel Boutique have airport transportation?
Yes, Plaza Gallery Hotel Boutique offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Plaza Gallery Hotel Boutique located near the city center?
Yes, it is 0.4 miles away from the center of San Cristobal de las Casas.
Are any cleaning services offered at Plaza Gallery Hotel Boutique?
Yes, dry cleaning and laundry service are offered to guests.
Does Plaza Gallery Hotel Boutique offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.