This boutique hotel is elegant, has friendly and dedicated staff working there. The room is perfectly decorated with high ceiling if you’re on the first floor. The towels are plush, the robes are quality made and even the slippers are worthy to take home one of a kind. The shower lacks pressured water flow, our only complaint but still doable. The hotel is conveniently located next to the center zocalo. We bought a bottle of wine and drank at the lounge next to the front desk and hung out for hours. It’s so worth it to stay here and we felt like two nights were not enough.
I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.…
I have to say I loved this hotel the bed was perfect it was spotless and the breakfast you got across the road from the hotel was delicious but unfortunately I wouldn't stay again as there is music pumping until 5am which is just ridiculous so if I ever stay in San cristobal or if anyone wants to stay in San cristobal id reccomened staying outside the town but if your not a light sleep and don't mind rave music going until after 5am then this hotel is perfect as I said the hotel itself is amazing.
Excellent location. Delicious food and hot wine! Great hospitability. Staff makes you feel at home! The decoration a little bit cursi (plastic stuff) but it´s ok. The location is perfect to move anywhere. The only inconvinience is that restaurant service is a block away but the hotel.
+: Perfect location in the historical center, relatively recent and cosy, friendly staff, some nice perks (slippers), our room had a small terrace -: breakfast (« continental »: one juice, one cup of coffee, some fruit and 3 small pieces of bread to share), quite noisy (including when other rooms take a shower), small rooms, had to wait 30mn to get our car back from the parking lot as no one was available, didn’t put back nespresso capsules after the first day
We were four childhood friends visiting San Cristobal for the first time and we stayed here for four days, we loved the hotel!! The staff was excellent, very helpful and accommodating. We had no problem during our stay. Our rooms were spacious and always very clean, the service was outstanding! We would recommend this hotel and if we return we will stay here again.
We stayed 4 nights at Plaza Gallery Hotel Boutique and it was a very pleasant stay. The hotel staff were friendly and very nice. Efficiency check in and check out. The hotel is located in front of the City's Central Plaza and Cathedral which are adjacent to Zocalo's museum and City park. I enjoyed the Main Plaza balcony view while having my morning coffee and also later in the evening hours. The room is nicely decorated plus nice amenities as Bvlgari toiletries, complimentary Espresso machine coffee and bottled water daily, comfortable bed, and high water pressure for a hot shower. The down side was unstable Wifi with no cable TV service displaying a bad screen when we watched the analog channel. Hotel stay comes with Included Continental breakfast at Via Vai Restaurant located across the Main Plaza from the hotel, also you can order from menu with additional charge. Competitive prices for laundry are available on the same street Guadalupe Victoria short walk from the hotel.…
I'm usually more of a mid to budget traveler, but this was included as the last stop on a Mayan Ruins tour, and man it was nice. Fantastic location and I ended up booking another night to just enjoy for myself. What a beautiful town to experience, and a luxurious, well serviced place to come home to at night. You can really walk to everything from this spot. Great street food shows up around town after 10 pm.
Great location, very helpful stuff, nice rooms although the acoustics can be better.. we got a room in the first floor which wasn't the best but it was replaced as per our request first thing in the morning on the day after..
I looked at quite a few hotels and this was the best and only one with a balcony - the check-in was efficient and painless - the room has a great bed good linen Bvlgari toiletries and the most powerful shower so far in Mexico (not meaning a power shower but that the water pressure would be acceptable in Europe or USA) and it's 3 blocks from the only vegan here too - I'm not sure if it is good value as I didn't pay anywhere near the advertised rate as it is off season - the other hotels I looked at were cheaper but of a much lower standard so perhaps it is good value !