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Casa del Alma Hotel Boutique & Spa

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174 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Brownsville, Texas
1 review
5 of 5 stars Reviewed June 27, 2016

My wife and I stayed at the Casa del Alma for a week and our stay was absolutely delightful. Our room was impeccably clean and the service was 5 star. The administrative staff was very polite and couldn't of been any more helpful in orienting us to the local and surrounding sights and attractions. An added bonus was the delightful... More 

Helpful?
Thank Michael-Lety
Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Michael an Lety, At Casa del Alma Hotel Boutique & Spa have been an honor having you here, we feel so glad that you has stayed, have you with us has been so pleasurable, we hope that you can us visit suddenly and make our best effort for attend you every time better. We really appreciate that you take... More 

Surrey
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 13, 2016

We stayed at this highly recommended boutique hotel for 3 nights en route from Mexico City to Palenque. From the street you cannot imagine what a lovely hotel hides behind the ancient facade. The staff were polite and helpful, the room clean and comfortable and nothing was too much trouble. The only problem we encountered was the water temperature .... More 

Helpful?
Thank Sally P
Casa del Alma H, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Sally P, We greatly appreciate your comments as they help us to be better every day , compared to the detail of hot water we offer an apology and hope that on your next visit to San Cristobal staying again at Casa del Alma , will be a pleasure for us to attend to again. More 

Sacramento, California
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 4, 2016

After sleeping in the hardest beds I have ever experienced, we found this small hotel and spa. It was pristine clean and the women who massaged us were very good. I have a massage every month and was hesitant, but afterwards it was worth every penny spent.

Helpful?
Thank Evita_1957
Monterrey, Mexico
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 29, 2016

This is a lovely hotel, with a lot of attention to detail in the lobby, the rooms, the bathroom, very clean. The beds and bedding very good. BUT THE SERVICE, WOW! That was for us the best. We were there for a wedding and touristing, 5 women. We needed a hairdresser, done, a driver, done, bubble wrap for some ceramics,... More 

Helpful?
Thank katorga
Villahermosa, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 16, 2016 via mobile

We decided to stay here because of the Pope's visit to San Cristobal. We had stay there before and had a nice experience. We made a reservation a month prior for 3 nights and made a 50% bank deposit to the hotel. It was pretty expensive but i guess it is kind of understandable since the pope was going to... More 

Helpful?
1 Thank Pepead
Chatham, Massachusetts
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed January 24, 2016

Casa del Alma Hotel & Spa is centrally located in San Cristobel de las Casas, a lovely Spanish colonial city in the highlands of Chiapas. The rooms are terrifically comfortable and spacious; the beds are fabulous, and you can get a wonderful massage at the small spa located in the hotel.

Helpful?
Thank Jan C
casadelalma, General Manager at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Jan, I´m truly glad you enjoyed your stay with us. Our mission is to make your stay an unforgettable experience. We hope to see you back here at your "Casa del Alma" soon. Warm regards, Enrique. More 

Wellington, New Zealand
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 13, 2016 via mobile

We stayed here while visiting San Cristobel for 2 days. Initial room they gave us had a beautiful balcony but a king sized bed for a family of 4. Alternate room with two double beds was comfortable and spacious but a bit dark. That is the only gripe we have as the service was excellent, especially when our youngest was... More 

Helpful?
Thank Andrea K
Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 29, 2015

This hotel was booked by our travel operator and we were not sure what to expect. We arrived to a warm welcome and were shown to a large ground floor room with 2 queen beds. The room had opening windows which is a wonderful change from recycled air. The bathroom is huge with all the facilities on hand. There is... More 

Helpful?
Thank Teganyssa
Vught, The Netherlands
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed November 28, 2015 via mobile

Casa del Alma does not feel like a boutique, rather a business hotel. Rooms are spacious and comfortable, but without any local touch or detail. It clearly has ambitions but over sells itself. - litteraly no staff speaks english. - junior suites have a kitchenette, but there's no spoon or plate to be found. - the 'espresso machine' is a... More 

Helpful?
Thank Globe Trotter C
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We regret that your stay was not the best, and we welcome your feedback same as they help us to improve day by day , hopefully give us the opportunity to serve you better on your next visit . More 

Mexico
Level Contributor
3 reviews
4 of 5 stars Reviewed November 24, 2015

During the "dias de los muertos" we enjoyed a couple of nights at Casa del Alma. The rooms on the top flor are the nicest ones, since you a perfect view of the roof tops. The restaurant served nice breakfast at a reasonable price, during the evening the restaurant seemed empty, but the hotel is at walking distance to any... More 

Helpful?
Thank Bente V
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We welcome your comments on Casa del Alma and look forward with pleasure on your next visit to Chiapas. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. ... more   less 

Additional Information about Casa del Alma Hotel Boutique & Spa

Address: Avenida 16 de Septiembre No. 24 | Centro Histórico, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $112 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa del Alma Hotel Boutique & Spa 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas, Mexico - Chiapas
Hotel Style:
#1 Green Hotel in San Cristobal de las Casas
#2 Family Hotel in San Cristobal de las Casas
#2 Business Hotel in San Cristobal de las Casas
#2 Romantic Hotel in San Cristobal de las Casas
#3 Luxury Hotel in San Cristobal de las Casas
#3 Spa Hotel in San Cristobal de las Casas
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