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    Casa del Alma Hotel Boutique & Spa

    Avenida 16 de Septiembre No. 24, San Cristobal de las Casas 29200, Mexico
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $164
    $152
    SAVE $12
    $164
    $164
    Traveler (79)
    Room & Suite (38)
    Dining (14)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Casa Santa Lucia
    167 reviews
    #2 of 72 hotels in San Cristobal de las Casas
     
    Hotel Bo
    305 reviews
    #3 of 72 hotels in San Cristobal de las Casas
     
    Guayaba Inn
    287 reviews
    #1 of 72 hotels in San Cristobal de las Casas
     
    Sombra del Agua Hotel San Cristobal
    308 reviews
    #6 of 72 hotels in San Cristobal de las Casas
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (256)
    Traveler rating
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    Time of year
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    1 - 5 of 64 reviews

    Reviewed 3 weeks ago

    Love their temática of rooms & the property design, we felt very safe & comfortable!! Service was good, very attentive and willing to assist with any questions, the con the tours & transfers were overpriced compared to the local travel agencies.More

    Review collected in partnership with this hotel
    Thank Teresa G
    Response from Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & SpaResponded 2 weeks ago

    Dear Miss Teresa, Thank you very much for taking the time to share your comments about your experience at Casa del Alma, we are pleased to know that you liked the theme of each of our rooms and the design of the hotel. We will...More

    Reviewed 3 weeks ago via mobile

    We stayed here for 2 nights en route to Palenque and enjoyed our time here. The Hotel has been renovated recently with modern bathroom and fittings, huge beds and very nicely decorated. It has a large atrium feel once you walk inside and has retained...More

    Thank Frank L
    Response from Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & SpaResponded 3 weeks ago

    Dear Mr. Frank, In Casa del Alma our mission is to make your stay an unforgettable experience and we are pleased to know that Casa del Alma has met your expectations, your satisfaction is our main goal. I also want to thank you for the...More

    Reviewed June 3, 2017

    This hotel is very close to the center of the city and has all the modern amenities most travelers want, a beautifully designed decor, and attention to historical detail. No cookie-cutter hotel rooms here. The rooms are all different and beautiful. The staff is very...More

    1  Thank CJ_1851
    Response from Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & SpaResponded June 5, 2017

    We are extremely pleased to read such a wonderful comment as yours, our goal has always been to provide the best service to our guests and I am happy to know that once again we achieve this goal. It was an honor to have you...More

    Reviewed May 14, 2017

    Great location, nice clean rooms, amicable service. My only complain is the lack of guidance for tourists about local restaurants. They need to give good advice, not just recommend just the restaurants that the hotel have a deal with.More

    Review collected in partnership with this hotel
    1  Thank Jose T
    Response from Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & SpaResponded May 17, 2017

    Dear Mr. Jose, Thank you very much for taking the time to share your opinion, for us your comment is extremely important as it helps us detect areas of opportunity to continue improving. We invite you to return on your next visit to San Cristobal...More

    Reviewed April 14, 2017 via mobile

    We arrived at 4.30 pm and both rooms were not ready. Restaurant is very slow and lacks hygiene, my son got very sick. Room service is terrible have to ask to bring the order again several times before they do it right. Ordered room service...More

    Thank wendynankin
    Response from Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & SpaResponded April 17, 2017

    Dear Miss Nankin, First of all I want to offer you a sincere apology for the inconveniences you had during your stay there is no excuse for our mistakes and we hope you can give us the opportunity to show you that we can provide...More

    Casa Santa Lucia
    167 reviews
    #2 of 72 hotels in San Cristobal de las Casas
     
    Hotel Bo
    305 reviews
    #3 of 72 hotels in San Cristobal de las Casas
     
    Guayaba Inn
    287 reviews
    #1 of 72 hotels in San Cristobal de las Casas
     
    Sombra del Agua Hotel San Cristobal
    308 reviews
    #6 of 72 hotels in San Cristobal de las Casas
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Center with Internet Access
    • Room amenities
    • Microwave
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $179 - $387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in San Cristobal de las Casas
    • #2 Romantic Hotel in San Cristobal de las Casas
    • #2 Business Hotel in San Cristobal de las Casas
    • #2 Spa Hotel in San Cristobal de las Casas
    • #2 Family Hotel in San Cristobal de las Casas
    • #3 Luxury Hotel in San Cristobal de las Casas
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Casa del Alma Hotel Boutique & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Southern Mexico >
    • Chiapas >
    • San Cristobal de las Casas
    • Also Known As
    • Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas, Mexico - Chiapas
    Add Photo Photos
    Traveler (79)
    Room & Suite (38)
    Dining (14)
    Hotel & Grounds (78)
    Family and Play Areas (7)
    Bathroom (2)
    Business Center & Event Rooms (1)
    Nearby
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    Nearby Restaurants
    Restaurante El Secreto
    315 reviews
    .01 miles away
    Restaurant LUM
    339 reviews
    .11 miles away
    EL Horno Magico, Panaderia Francesa
    109 reviews
    .13 miles away
    Krocante Bistro
    56 reviews
    .04 miles away
    Nearby Attractions
    Centro de Textiles del Mundo Maya
    281 reviews
    .21 miles away
    Templo de Santo Domingo
    808 reviews
    .19 miles away
    Catedral de San Cristobal de Las Casas
    746 reviews
    .13 miles away
    Museo Mesoamericano del Jade
    130 reviews
    .12 miles away
    Ask a question
    Questions & Answers
    WillRun4Wine
    May 19, 2017|
    Answer Show all 3 answers
    Response from Casa del Alma H | Property representative |
    Hello!! Of course we have air conditioning and heating in all of the rooms.
    0
    Votes
    Google Translation
    Room Tips
    "The pillows were a bit large for my taste, so i constantly woke up with a back neck pain"
    Read review
    "Top floor rooms offer balcony and views of churches/mountains"
    Read review
    "The room is great, comfortable bed Service special"
    Read review
    "A room on the second floor gives a balcony looking out onto the surrounding mountains"
    Read review
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