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Calle Profesora Maria Adelina Flores 27 Barrio de Guadalupe, San Cristobal de las Casas 29230 Mexico
Lowest prices for your stay
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$55
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Free cancellation until 10/01/22
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Free cancellation until 09/29/22
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$38
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Free cancellation until 09/26/22
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Traveler (240)
Room & Suite (60)
Dining (22)

About

#16 of 136 hotels in San Cristobal de las Casas
Location
4.4
Cleanliness
4.2
Service
3.9
Value
3.9
Hotel founded in a beautiful old house declared a historic monument, house full of history and beauty within, recently remodeled with obtaining this valuable distinctive as Moderniza, Marca Chiapas, Tesoros de Mexico, Those who guarantee quality and improvement in our facilities
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Concierge
Non-smoking hotel
Laundry service
Room features
Telephone
Iron
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
Spanish
312Reviews4Q+A27Room tips
Traveler rating
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Hazel S wrote a review Feb 2020
115 contributions76 helpful votes
Stayed for 4 nights. Room was very clean and shower was hot. Bottled water provided every day. Breakfast was excellent. It was included in our room so could order from the menu unless a buffet was offered - which it was one day. Buffet choice excellent but still enjoyed the breakfast from the menu. Also ate in restaurant in the evening. Prices were fair and food very good quality- though the Grandma’s chicken was interesting. Staff very friendly. Location very good. One street away from the pedestrian one. Not far from the main square. Restaurant is over the road - almost opposite but that’s ok. Would definitely return.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Julie P wrote a review Feb 2020
Keighley, United Kingdom133 contributions68 helpful votes
Quiet location but close to the centre. Bedrooms are a little tired but have an attractiveness about them. Our bedroom overlooked an indoor courtyard so plenty of light & as we came out of our room there was another courtyard filled with lots of healthy plants.Breakfast is taken across the road. Large airy room with a good selection of fresh food, nicely made omelettes. Staff were friendly
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Gordon10 wrote a review Jan 2020
Peebles, United Kingdom557 contributions167 helpful votes
Stayed here recently for two nights during a recent trip in Mexico. Fabulous old atmospheric building in a great central position.Staff were friendly and helpful during our stay, bedrooms were slightly tired and the toilet and shower area was small but everything worked and plenty of hot water at all times.Beds were harder than we were personally used too but we had some great sleeps.Breakfast was taken in a restaurant across the street and was very good everything we asked for we got.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Feride0706 wrote a review Dec 2019
Playa del Carmen, Mexico1273 contributions160 helpful votes
+1
Nice property and very centric. Room was a bit small for 2 people. The restaurant is in another building. The portions during the breakfast were a little bit small but the home made mermalade was delicious.
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Date of stay: December 2019
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Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Kmacyyz wrote a review Nov 2019
Irvine, United Kingdom10 contributions30 helpful votes
I stayed in this hotel with my aunt over the weekend. It wasn't cheap and I was a bit unimpressed with the price at first. The front staff, however, were lovely and treated my family and I kindly. The next day, they agreed to hold our luggage for us so we could site-see, which is not a big deal, except that they also held onto the luggage of those family members who had stayed elsewhere! They called us at 5pm that day to ensure we hadn't forgotten our luggage (we hadn't) and when we picked up our bags quite late that night, they were gracious. I didn't realize that I had forgotten my kindle under my pillow in the morning and, unlike the many hotels who have happily held onto past kindles, they returned it to me. I couldn't believe it. I love the people at this hotel. On a practical note: * The rooms come with a space heater for cold nights * The shower room was old, but the shower was awesome - lots of hot water * They provided big and heavy extra wool blankets * The television was fine * Appreciated the coffee * Did I mention my kindle? Bottom line: Worth every penny and more.
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Date of stay: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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jizemar wrote a review Jul 2019
San Antonio, Texas14 contributions13 helpful votes
this place is great, close to the plaza, great service, they made an effort to accommodate my family needs. the owner was very helpful even afterhours when I had to park the car and remove it from their parking space at 3 am to be able to make it to the airport on time.
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Date of stay: July 2019
Location
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: close to plaza, close to restaurants
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Charm_Lover wrote a review May 2019
Hitchin, United Kingdom76 contributions58 helpful votes
The hotel looks very pretty and historic. It is also very well located close to the centre However, when we arrived we were shown to a a very dark room with no fridge, no towels. When I went to reception to ask (in Spanish) the staff were very unfriendly and hardly spoke. They gave me the bare minimum - 2 bath towels. I had to go back later for a bath mat which I was offered grudgingly. We had no hot water in the evening and the next day - still none. We went to ask and were told it was fine but it was still just off freezing for the first 24 hours. Very disappointing service and quality of room/facilities.
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Date of stay: April 2019
Value
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Martin_carrier wrote a review Apr 2019
London, United Kingdom28 contributions9 helpful votes
This was a lovely historic hotel centrally located. Rooms were fine, comfortably appointed. Staff seemed very miserable, as though we were an inconvenience. It does not take much to smile and makes all the difference. A minor point we made coffee on the first night and this was not replaced, again it’s the attention to detail that was missing.
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Date of stay: April 2019
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joy733 wrote a review Feb 2019
Austin, Texas110 contributions84 helpful votes
+1
The architecture and grounds are beautiful which is what they seem to be banking on. Location good. Slept well. Space heater good. We were really excited about staying here but were so surprised to see the rough condition of the room and shocked with the poor customer service. Our reservation included a couple of free drinks. Since we don't drink alcohol, we asked for just plain orange juice. They brought what tasted like orange Kool Aid with a shot of grenadine. Yuck. When we asked about the orange juice instead, they said there'd be an add'l charge. We've never experienced such poor customer service in all our stays in Mexico. Whoever was at reception never looked up from their cell phone when we came or went the whole time we were there. We do speak Spanish and they acted like they didn't understand. It was just rude. We asked for a wake-up call the day we needed to leave early but doubted they'd follow through. We set 2 phone alarms which woke us up because they never called. The breakfast included is at a restaurant down the street. They seat you in an area in the corner as a hotel guest. Altho it was pretty empty, the service was not great, nor was the entree.
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Date of stay: January 2019
Value
Rooms
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sandralynx wrote a review Nov 2018
38 contributions6 helpful votes
This hotel has a great location, and very comfortable beds! The location is excellent, as you are only 5 minutes away from the main zocalo/cathedral square, and a block off Guadelupe, a pedestrian-only road for several blocks up from the zocalo. The rooms are spotless; the chambermaids are excellent. Unfortunately, the woman at the front desk was often just marginally helpful; if looking for tours, airport transportation to Tuxtla and restaurant recommendations, you're better off DIY. The wifi was rather spotty as well, appearing and disappearing mysteriously in my room and in the courtyard/general use area as well.
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Date of stay: November 2018
Rooms
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$46 - $70 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
40
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Frequently Asked Questions about Hotel Casavieja
Which popular attractions are close to Hotel Casavieja?
Nearby attractions include Steps in San Cristobal (0.09 miles), Catedral de San Cristóbal Mártir (0.3 miles), and Foro Cultural Kinoki (0.1 miles).
What are some of the property amenities at Hotel Casavieja?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Casavieja?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Casavieja?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Casavieja?
Conveniently located restaurants include Trattoria Catanzaro, Restaurant Casa Lum, and Restaurant Belil.
Is Hotel Casavieja located near the city center?
Yes, it is 0.7 miles away from the center of San Cristobal de las Casas.