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Hotel Casa Mexicana

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Hotel Casa Mexicana
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271 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

We stayed there for two nights. Small but nice rooms with good beds and bathroom. The center with Cathedral and breakfast and dinner places. When you stay in San Cristobal make the Indigenous Village tour with guide to Chamul and wonder around in town.

Helpful?
Thank FamilieVer
HOTEL CASA M, Gerente at Hotel Casa Mexicana, responded to this review

Hello good afternoon Thanks for your comment we will continue working to improve. More 

Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed July 16, 2016 via mobile

Amazing hotel, located in the centre of San Cristobal de las Casas (10 min walking). Rooms are very clean, the bathroom is good and we also enjoyed the restaurant. We left the room early in the morning for an excursion and we asked the personnel to keep our luggages until we would have come back and they did, very gently... More 

Helpful?
Thank Giulio C
HOTEL CASA M, Gerente at Hotel Casa Mexicana, responded to this review

Hello good afternoon Thanks for your comment we will continue working to improve. More 

Alice, Texas
Level Contributor
9 reviews
7 hotel reviews
1 of 5 stars Reviewed July 2, 2016 via mobile

Clean hotel in the heart of town but not worth the buck No free cancellation even if it was because of A GENUINE REASON.. BLOQUEO.. Highway Road blocks by teachers Front desk girl could not give change, could not change room, had to call for hot water to be turned on. You will get charged if you forget to return... More 

Helpful?
Thank lq6252gm
HOTEL CASA M, Gerente at Hotel Casa Mexicana, responded to this review

Good afternoon thank you for your comments, we regret the inconvenience, we will continue to improve. More 

Austin, Texas
Level Contributor
14 reviews
3 hotel reviews
3 of 5 stars Reviewed June 18, 2016 via mobile

Great location, easy to walk downtown. First night it was a bit noisy, you could hear the other guests opening and closing their doors, woke us up a couple of times. The setting is inviting, nice courtyard. Staff was super friendly and eager to provide service. Wifi worked in our room. Parking was located a couple of streets from the... More 

Helpful?
Thank Aileen H
HOTEL CASA M, Gerente at Hotel Casa Mexicana, responded to this review

Hi good afternoon, thanks for comments hope to return soon. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 16, 2016 via mobile

The temperature in San Cristobal was hot, somewhere around 90 degrees farenheit. The hotel offers no air conditioning and there are no ventilators in the room. The rooms and bathrooms the hotel offers are way too small, the bar closes early, no munchies. Don't request laundry service, too expensive and no ironing. They tried to charge $200 MXP for a... More 

Helpful?
Thank Francisco M
HOTEL CASA M, Gerente at Hotel Casa Mexicana, responded to this review

Hi good afternoon sorry for the inconvenience, continue to improve for better services More 

Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed April 2, 2016 via mobile

We have visited this hotel for 2 nights - the service in the restaurant and the bar is awful. The waiters are there to spend their hours / but they do not care at all about the customers. 90 pct of the beers were sold out (you could not get any lager beer of any sorts anymore - and contrary... More 

Helpful?
Thank Piet_konijn
HOTEL CASA M, Gerente at Hotel Casa Mexicana, responded to this review

Thanks for the info the tomarenos into account and we hope this poor service is improved when regresasr like and can change your comment More 

Milan, Italy
Level Contributor
154 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed April 1, 2016

The hotel is located in two beautiful builduing with nice courtyard with tropical garden. Nice service it can be improved the breakfast quality. Overall evaluation more than positive. The hotel is located in city center.

Helpful?
Thank usseglio
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 19, 2016

Long time, well known, beautiful colonial style hotel. Two blocks from down town, half block from main pedestrian streets. Heater, no A\C (no need), small TV, No phone at rooms, WiFi was difficult to access inside room. Diligent and respectful staff, friendly manager. Sure bet.

Helpful?
Thank Santiago V
London, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 4, 2016

One of my favourite hotels on our trip round Central America. We were in the building opposite the main reception/restaurant. Large rooms set around a lovely "colonial" courtyard with fabulous local artwork. Comfortable large beds & decent bathrooms. In February it was rather colder than anticipated and had to use electric heater in the room. Good choice of freshly-cooked breakfast

Helpful?
2 Thank CapitalH
Melbourne, Australia
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed February 15, 2016

Excellent hotel with gorgeous gardens and beautifully decorated, lots of groovy artwork, ceramics etc. We stayed across the road from where reception is situated and it was very nice and comfortable. Breakfast was fine. Nice central location for exploring the city.

Helpful?
Thank FussybutFair44
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Casa Mexicana is located in the beautiful mountainous and colonial city of San Cristóbal. It is centrally located within walking distance of many historical sites. We offer you all the amenities, comforts and personal services of a fine hotel, relax in the interior sky-lit garden, enjoying the original mexican art treasures assambled here. The guest rooms all open into the gardens or private courtyards. We built the Hotel Casa Mexicana with the idea of offering our guests a little bit more than just a hotel, our goal was to create a space filled with art, folk - art and the presence of nature, which would be very Mexican. We invited our artist friends, who had been to San Cristobal beforehand, to create artistic pieces which speak about it. And we searched in all Mexico for the very special and beautiful pieces of folk - art which we display here, too. We are very satisfied with what we have realized so far and everyday we put out all our energy to still become better and have you feel relaxed here and enjoying the hotel. ... more   less 

Additional Information about Hotel Casa Mexicana

Address: Calle 28 de Agosto 1, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $43 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Mexicana 3*
Number of rooms: 54
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Also Known As:
Casa Mexicana Hotel
Hotel Casa Mexicana San Cristobal De Las Casas, Mexico - Chiapas
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