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Profa. María Adelina Flores 2 Zona Centro, San Cristobal de las Casas 29200 Mexico
Lowest prices for your stay
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$56
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$55
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$49
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Free cancellation until 10/08/22
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Traveler (279)
Room & Suite (88)
Dining (16)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 136 hotels in San Cristobal de las Casas
Location
4.7
Cleanliness
4.3
Service
4.1
Value
3.8
The hotel is located in the heart of the city, next to the cathedral of San Cristobal de las Casas. This hotel occupies 2 majestic colonial houses with unique beauties. The ocher colors, antique furniture and wood carvings, enhance the special style of the hotel. His beautiful courtyards have a XVIII century colonial architecture, unique in the city, perfectly preserved. The hotel has 76 rooms (2 master suites, 4 junior suites and 70 standard rooms), restaurant service with regional and international food service, room service, laundry service, parking, bilingual staff, a safe deposit box in the room , wireless internet, currency exchange, bar, medical service, meeting rooms, banqueting facilities and catering services
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Bottled water
Private bathrooms
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Historic Hotel
Languages Spoken
Spanish
464Reviews6Q+A36Room tips
Traveler rating
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Most Recent
Catalina P wrote a review Aug 2022
31 contributions2 helpful votes
Although this is quite an old building, the hotel is lovely and well maintained. When we arrived we were checked in quickly and efficiently. We noticed there were no towels in the room, but this was also quickly rectified. The towels are however a bit old and thin. The bed is amazingly comfortable and the room is spacious and nicely decorated. Breakfast was delicious and plentiful and the restaurant is lovely. The courtyard is gorgeous and the location of the hotel is great.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Aug 26, 2022
Muchas gracias por sus comentarios, mejoraremos para ofrecer un mejor servicio, esperemos vuelvan a hospedarse con nosotros en un futuro.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Curiosity12792725915 wrote a review Aug 2022
10 contributions1 helpful vote
This is a medium sized pretty old hotel in the city but beautifully preserved and renovated. The rooms are quite large.The beds are huge and comfortable. The central courtyard is lovely.Restaurant is adjacent to the courtyard. The food and breakfast is good.Service is Ok.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: You tend to get lost in the old city,as every road looks similar.Remember the name of the street...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Aug 26, 2022
Muchas gracias por sus comentarios, nos da gusto que su estancia con nosotros la halla gustado, esperemos se vuelva a hospedar en un futuro con nosotros.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nick I wrote a review Apr 2022
Fresno, California22 contributions8 helpful votes
+1
The main square around the courtyard is beautiful. Well maintained with lots of potted plants and greenery. We stayed in the bridal suite, which was spacious and clean. And resonant priced! Just a block away from the cathedral and plaza. The staff was very helpful. We didn’t stay in the newer, three story section. So I can’t speak for that one. But the older hacienda style square is breathtaking. The food/buffet was decent. There are better places to eat nearby. Also, they have a man selling jewelry at the front desk/lobby area. He gave us weird vibes. Every time we left, he made a comment like “you’re heading out again?! You’re gonna be out all day?” And it just felt creepy that he stands there all day and he knows who comes and goes. Also, there are two sections to this hotel, across the street from one another. We stayed in the section across from the telas modernas store. This section is more beautiful than the other one.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: Skip the restaurant and go to another place to eat.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Jul 13, 2022
Estimado Nick: muchas gracias por tomarse su tiempo para brindarnos sus comentarios, nos complace saber que su estancia con nosotros fue placentera. De igual manera le agradecemos las área de oportunidad mencionadas para poder mejorarlas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
irina j wrote a review Apr 2022
London, United Kingdom1821 contributions406 helpful votes
+1
We stayed here only 2 nights in our tour around southern Mexico. It is 2 story building with beautiful courtyard in the middle. Each room has its own balcony looking internally or externally as well as fireplace. Rooms were spacious and interestingly San Cristobal was the coldest place where we stayed. Therefore in the winter this fireplace service would be very great and cozy. We also enjoyed our American breakfast. In Some other hotels we stayed it was very basic. Here we had a great selection of dishes to choose from! Service was excellent too and food quality really nice. Would highly recommend this place. Location was brilliant too right in the town center next to main square
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Apr 22, 2022
Estimada 265irinaj: muchas gracias por tomarse el tiempo para darnos sus comentarios. Nos complace saber que su estancia con nosotros fue placentera y que disfrutaron de los alimentos en nuestro restaurante. Esperamos poder atenderles nuevamente!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheQuietObserver wrote a review Mar 2022
Peterborough, United Kingdom133 contributions158 helpful votes
Stayed for 2 nights in March for a grand tour across Mexico, we stayed in a standard room including American Breakfast. The room was large with a very large bed, fireplace, tiny wardrobe and safe which didn't work. I rang reception and they spoke no English and got nowhere. Next morning spoke to reception with our guide as translator to say it's broken and still wasn't fixed by the time we got back nor an explanation. The bathroom is large however the window is to the corridor so anybody can hear you discharging your spicy nachos from dinner....lovely. also anybody tall enough can see in. The shower takes a minimum of 20 minutes to get tepid but it's mostly cold. Very minimum toiletries are supplied but there is an iron and board plus hairdryer. No kettle or coffee making equipment nor a fridge. Breakfast was in the courtyard and the selection does cover most bases but if your vegetarian or vegan your gonna struggle. Also even though we sat in a lovely courtyard with fountain we were harassed by street sellers and beggars whilst eating. The hotel reception just let them walk in and thought that was ok. If you're a light sleeper bring earplugs, the entire hotel is an echo chamber and every laugh, conversation, talking can be heard in your room and doors closing rattle your door. The hotel is a lot larger than appears on the street and runs parallel to the main pedestrian street with all shops and restaurants. You are right in the centre of the town and easy walking distance to most things. The canyon is about 1.5 hours away depending on traffic. Restaurant staff were friendly and attentive however the only reason it gets 2 stars not 1 is they made a nice packup for breakfast on an early checkout. I have stayed in charming hotels and even converted monasteries and I'm afraid this is just a bad hotel masquerading as an authentic rustic hotel.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Keep small change for toilet attendants
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ian C wrote a review Apr 2020
London, United Kingdom441 contributions326 helpful votes
The Hotel Diego de Mazariegos was one short block beyond ithe town's main plaza It had two sites. Our place was ranged around a brightly-painted single-storey courtyard, with most of the rooms in a higher extension in one corner. The courtyard was a pleasant place to sit while our rooms were being sorted out and the luggage turned up, and we could do so with a complimentary drink which nodded towards sangria without containing as much alcohol (that is, if the usual rule on these occasions was being followed.) Our third-floor room was pleasantly spacious, with a tiled floor and whitewashed walls and a fireplace, its only obvious drawback the fact of the only window looking straight into the next room along. It had two beds, which was good, but the safe didn’t work, which wasn’t. Fortunately I got it fixed in about thirty seconds (it was a reprogramming job, so they sent a young person along) Next morning the courtyard looked well in the bright sunlight, but an unimaginative breakfast buffet, taken in a room just off it, let it down.
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Date of stay: April 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Brandylady wrote a review Feb 2020
Aberdeen, United Kingdom1149 contributions388 helpful votes
Stayed 2 nights . Great central location. Really comfortable rooms with comfy king size bed and plenty lighting and electric sockets and black out curtains. Room very clean. Tv and safe in room Free Wi-fi . Reasonable rates for washing clothes and get them back the same day . Good selection at breakfast buffet.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Maurice C wrote a review Jan 2020
Melbourne, Australia229 contributions134 helpful votes
We were with a tour group and stayed for 2 nights. There are two sections of this hotel, one across the road from the other. We were in the section on the right hand side, when coming from the main square. The room we had was small, but had a King size bed, a small table and chairs and a lounge chair, leaving little room for movement and cases. The room was clean. Unfortunately, the room (109) was at the back of the hotel on a street with two metal grates fully across the road at about 10 metres apart. All night we could hear cars hit the first and then the second grate with a loud metallic sound (clack-clack), making it very difficult to sleep. One large window looking out onto the street was double glazed, which prevented noise. However another smaller one let in all the noise, even when closed. On the second night we tried to place spare blankets and pillows against the window to deaden the sound, but with little success. Also a nearby nightclub played music from about 12 midnight, through to 6:00 a.m., which could be clearly heard in the room. So we had little sleep. Others in the group in rooms on the back street had the same experience. An excellent buffet breakfast was provided in the dining room in the “sister” hotel across the road.
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Date of stay: October 2019
Value
Rooms
Service
Room Tip: Don't get a room on the back street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Alison S wrote a review Dec 2019
Westhill, United Kingdom18 contributions41 helpful votes
On a tour and stayed here two nights. Room was spacious and bed was comfortable. This hotel is very central and close to the main square. Lots of shops and restaurants, really easy to get around. We didn’t enjoy the breakfast
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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George G wrote a review Nov 2019
San Cristobal de las Casas, Mexico2 contributions2 helpful votes
The hotel is well located, rooms adequate and staff friendly but if you have any need to have reliable WiFi access in your room then this place is not for you. We even changed rooms. WiFi is spotty at best even in lobby and you cannot use VPN which I require to access my office. I had to make a daily trek to Starbucks to connect via VPN to my office. After a couple of days we changed hotels.
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Date of stay: November 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$53 - $69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diego de mazariegos hotel san cristobal de las casas
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
78
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Frequently Asked Questions about Hotel Diego De Mazariegos
Which popular attractions are close to Hotel Diego De Mazariegos?
Nearby attractions include Steps in San Cristobal (0.2 miles), Centro de Textiles del Mundo Maya (0.3 miles), and Templo de Santo Domingo (0.2 miles).
What are some of the property amenities at Hotel Diego De Mazariegos?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Diego De Mazariegos?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Diego De Mazariegos?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Diego De Mazariegos?
Conveniently located restaurants include Trattoria Catanzaro, Restaurant Casa Lum, and Restaurant Belil.
Does Hotel Diego De Mazariegos have airport transportation?
Yes, Hotel Diego De Mazariegos offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Diego De Mazariegos located near the city center?
Yes, it is 0.6 miles away from the center of San Cristobal de las Casas.
Are any cleaning services offered at Hotel Diego De Mazariegos?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Diego De Mazariegos offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.