Hotel Diego De Mazariegos
Profa. María Adelina Flores 2 Zona Centro, San Cristobal de las Casas 29200 Mexico
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About
#21 of 330 hotels in San Cristobal de las Casas
Location
4.7
Cleanliness
4.3
Service
4.1
Value
3.8
The hotel is located in the heart of the city, next to the cathedral of San Cristobal de las Casas. This hotel occupies 2 majestic colonial houses with unique beauties. The ocher colors, antique furniture and wood carvings, enhance the special style of the hotel. His beautiful courtyards have a XVIII century colonial architecture, unique in the city, perfectly preserved. The hotel has 76 rooms (2 master suites, 4 junior suites and 70 standard rooms), restaurant service with regional and international food service, room service, laundry service, parking, bilingual staff, a safe deposit box in the room , wireless internet, currency exchange, bar, medical service, meeting rooms, banqueting facilities and catering services
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Bottled water
Private bathrooms
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Historic Hotel
Languages Spoken
Spanish
Location
Profa. María Adelina Flores 2 Zona Centro, San Cristobal de las Casas 29200 Mexico
Name/address in local language
Hotel Diego De Mazariegos
Getting there
Great for walkers
Grade: 100 out of 100
100
Llano San Juan Airport
28.4 mi•
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323 Restaurants
within 0.3 miles
478Reviews6Q+A38Room tips
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Ideally located, very central. Nice and clean but smallish rooms; we booked two next to each other in order to afford us two -- and our luggage -- some space to spread out. Also, there is an annoying (near-total) lack of drawers and shelves. NO HEAT is provided during cold nights, although there are a couple of layers of blankets on the beds and wood fireplaces in the rooms (which we didn't trust). We bought small space heaters that worked fine -- but bringing / purchasing your own space heaters in order to get comfortable in a hotel that pretends to be four stars is ridiculous. ABSOLUTELY WORST problem with this hotel: The water temperature, just luke-warm during our first nights, eventually dropped to COLD for our last few nights, making it impossible to take showers. None of our complaints -- and the complaints of other guests traveling in our group, including Spanish speakers -- did any good. And since the hotel had asked for full payment in advance, we were all stuck with it.…
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Date of stay: January 2023Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Right around the corner from the main plaza, restaurants, bars, cafes, the pedestrian street, just in the middle of everything. We stayed in the old part of the hotel and had rooms going out onto the patio. Very big rooms, the bathroom is a little small though, fireplace which we didn't use. Very quiet, nice patio to sip coffee or a drink. They also serve breakfast. Parking is in the back.
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Well placed to centre of town - bout 10 minute walk Basic room with roofed small balcony You could get wood for room fire if cold??? Breakfast reasonable but evening meals poor and staff rather sullen The good location means you can access better restaurants and bars on foot
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I stayed here for 2 nights as part of a group tour. The hotel is very centrally located near the cathedral, but the streets are quite narrow so larger vehicles can't access the hotel directly. Fortunately the hotel has a small van to transport luggage from a coach drop off to the hotel, and we only had to walk a few streets. The hotel seemed to have two sites very near to each other which was a bit confusing at first. It's a very historical building, it's very pretty and has lots of character. We were offered welcome cocktails on arrival which were very nice. The hotel is deceptively large, it looks small from the outside and initial courtyard but it's actually quite spread out. There are no lifts at the hotel, and as I was on the 2nd floor and far from the reception it was a bit of a walk with luggage. My room was nice and had a cosy feel to it, big enough and it even had a fireplace. The beds were a little hard but ok. The bathroom was quite nice, there was no bath tub but a large shower, and the water pressure and temperature was perfectly acceptable. The breakfast at the hotel was quite good. It was a buffet with a good selection, and someone making fresh omelettes. The only thing that was absent was regular bread, but there were lots of other items such as jelly and creme caramel. Overall I had a very pleasant stay, I'm not quite sure whether I would give it a full 4 stars but it's definitely higher than 3.…
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Date of stay: November 2022Trip type: Traveled with friends
Value
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Room Tip: There are no lifts so lower floors are better for that, but higher floors feel more secure as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Beautiful hotel and bedrooms. Rustic terracotta and traditional style. Complimentary cocktail on arrival a lovely touch Ideally located for central square. Lots of restaurants nearby Buffet Breakfast extensive and delicious Unfortunately lest an item behind in our room and Paty on reception helped to forward it on by FedEx to our next hotel - so special thanks to Paty.
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring ear plugs if room on front of hotel as noisy road outside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Although this is quite an old building, the hotel is lovely and well maintained. When we arrived we were checked in quickly and efficiently. We noticed there were no towels in the room, but this was also quickly rectified. The towels are however a bit old and thin. The bed is amazingly comfortable and the room is spacious and nicely decorated. Breakfast was delicious and plentiful and the restaurant is lovely. The courtyard is gorgeous and the location of the hotel is great.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Aug 26, 2022
Muchas gracias por sus comentarios, mejoraremos para ofrecer un mejor servicio, esperemos vuelvan a hospedarse con nosotros en un futuro.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a medium sized pretty old hotel in the city but beautifully preserved and renovated. The rooms are quite large.The beds are huge and comfortable. The central courtyard is lovely.Restaurant is adjacent to the courtyard. The food and breakfast is good.Service is Ok.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: You tend to get lost in the old city,as every road looks similar.Remember the name of the street...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Aug 26, 2022
Muchas gracias por sus comentarios, nos da gusto que su estancia con nosotros la halla gustado, esperemos se vuelva a hospedar en un futuro con nosotros.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The main square around the courtyard is beautiful. Well maintained with lots of potted plants and greenery. We stayed in the bridal suite, which was spacious and clean. And resonant priced! Just a block away from the cathedral and plaza. The staff was very helpful. We didn’t stay in the newer, three story section. So I can’t speak for that one. But the older hacienda style square is breathtaking. The food/buffet was decent. There are better places to eat nearby. Also, they have a man selling jewelry at the front desk/lobby area. He gave us weird vibes. Every time we left, he made a comment like “you’re heading out again?! You’re gonna be out all day?” And it just felt creepy that he stands there all day and he knows who comes and goes. Also, there are two sections to this hotel, across the street from one another. We stayed in the section across from the telas modernas store. This section is more beautiful than the other one.…
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: Skip the restaurant and go to another place to eat.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Jul 13, 2022
Estimado Nick: muchas gracias por tomarse su tiempo para brindarnos sus comentarios, nos complace saber que su estancia con nosotros fue placentera. De igual manera le agradecemos las área de oportunidad mencionadas para poder mejorarlas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here only 2 nights in our tour around southern Mexico. It is 2 story building with beautiful courtyard in the middle. Each room has its own balcony looking internally or externally as well as fireplace. Rooms were spacious and interestingly San Cristobal was the coldest place where we stayed. Therefore in the winter this fireplace service would be very great and cozy. We also enjoyed our American breakfast. In Some other hotels we stayed it was very basic. Here we had a great selection of dishes to choose from! Service was excellent too and food quality really nice. Would highly recommend this place. Location was brilliant too right in the town center next to main square
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gerencia Diego, Ventas at Hotel Diego De Mazariegos
Responded Apr 22, 2022
Estimada 265irinaj: muchas gracias por tomarse el tiempo para darnos sus comentarios. Nos complace saber que su estancia con nosotros fue placentera y que disfrutaron de los alimentos en nuestro restaurante. Esperamos poder atenderles nuevamente!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheQuietObserver wrote a review Mar 2022
Peterborough, United Kingdom142 contributions161 helpful votes
Stayed for 2 nights in March for a grand tour across Mexico, we stayed in a standard room including American Breakfast. The room was large with a very large bed, fireplace, tiny wardrobe and safe which didn't work. I rang reception and they spoke no English and got nowhere. Next morning spoke to reception with our guide as translator to say it's broken and still wasn't fixed by the time we got back nor an explanation. The bathroom is large however the window is to the corridor so anybody can hear you discharging your spicy nachos from dinner....lovely. also anybody tall enough can see in. The shower takes a minimum of 20 minutes to get tepid but it's mostly cold. Very minimum toiletries are supplied but there is an iron and board plus hairdryer. No kettle or coffee making equipment nor a fridge. Breakfast was in the courtyard and the selection does cover most bases but if your vegetarian or vegan your gonna struggle. Also even though we sat in a lovely courtyard with fountain we were harassed by street sellers and beggars whilst eating. The hotel reception just let them walk in and thought that was ok. If you're a light sleeper bring earplugs, the entire hotel is an echo chamber and every laugh, conversation, talking can be heard in your room and doors closing rattle your door. The hotel is a lot larger than appears on the street and runs parallel to the main pedestrian street with all shops and restaurants. You are right in the centre of the town and easy walking distance to most things. The canyon is about 1.5 hours away depending on traffic. Restaurant staff were friendly and attentive however the only reason it gets 2 stars not 1 is they made a nice packup for breakfast on an early checkout. I have stayed in charming hotels and even converted monasteries and I'm afraid this is just a bad hotel masquerading as an authentic rustic hotel. …
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Keep small change for toilet attendants
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$65 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diego de mazariegos hotel san cristobal de las casas
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
78
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Claim Your ListingHOTEL DIEGO DE MAZARIEGOS $67 ($̶7̶6̶) - Updated 2023 Prices & Reviews - San Cristobal de las Casas, Mexico - Chiapas
Frequently Asked Questions about Hotel Diego De Mazariegos
Which popular attractions are close to Hotel Diego De Mazariegos?
Nearby attractions include Centro de Textiles del Mundo Maya (0.3 miles), Templo de Santo Domingo (0.2 miles), and Catedral de San Cristóbal Mártir (0.08 miles).
What are some of the property amenities at Hotel Diego De Mazariegos?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Diego De Mazariegos?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Diego De Mazariegos?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Diego De Mazariegos?
Conveniently located restaurants include Trattoria Catanzaro, Restaurant Casa Lum, and Tarumba Restaurante.
Does Hotel Diego De Mazariegos have airport transportation?
Yes, Hotel Diego De Mazariegos offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Diego De Mazariegos located near the city center?
Yes, it is 0.6 miles away from the center of San Cristobal de las Casas.
Are any cleaning services offered at Hotel Diego De Mazariegos?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Diego De Mazariegos offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.