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Diego De Mazariegos

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Diego De Mazariegos
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270 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Waikii Hawaii
Reviewed 4 days ago NEW

We booked our room here at the last minute while in Mexico. I suggest this as the price was so much lower in pesos than doing it on line from the states. (just about equal to $30 USD) The location is great..right next to the main cathedral of the town. The staff were very nice and the room was excellent....

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Helpful?
Thank Krista L
Manchester, United Kingdom
Reviewed 2 weeks ago

promised a lot, old courtyard and vintage style building. Near the centre which is good, but let down by uncomfortable rooms. in 2 weeks of touring Mexico this was the only hotel where we had a problem with no hot water for a shower early evening. Breakfast was good, but location is its best feature.

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Thank george g
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear George g: Thank you for taking your time to give us your commets. If you could please send us an email to gerencia@diegodemazariegos.com to give us the room number, so we could solve the hot water problem. Best regards,

Reviewed 3 weeks ago

We had found this hotel online and liked the location and the price. However, when we go there, we found out that the price for the room put us in the second part of the hotel. I'm not sure if there's a real difference, but there must be because they were specific about where we would be. At first glance,...

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Thank Mindy G
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Mindy G Thank you for giving us your comments, that will help us to improve our service. Best regards,

Leeds
Reviewed 4 weeks ago

The reviews seem very mixed, we stayed 3 nights in the new part (Room 118). The only redeeming features are that the location is central and the shower is hot. The room is very small and pokey with only one small window. Breakfast is very limited, the coffee is poor, as is the fruit juice, there is no bread even...

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Thank Leedsdave
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Leedsdave: Thank you for giving us your comments, wich are very important for us, to be able to improve our services. Best regards

Washington DC, District of Columbia
Reviewed October 11, 2016

Rooms are acceptably comfortable for this type of hotel though the beds are a bit hard. The noise from the hallways does interrupt one's sleep as the walls are thin. As a tourist, one can certainly put up with that. The breakfast is delicious but it lacks variety. Our grave disappointment with the hotel owners and managers is the lack...

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Thank Luis R
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Luis R: Thank you for your comments, if you could send us an email to gerencia@diegodemazariegos.com so we could be in touch with you to give the follow up of your case. Best regards

New Zealand
Reviewed July 22, 2016

We stayed in room 410, which was large & very clean with a little balcony (the building has a glass roof over the balcony courtyard area). This part of the hotel was nice & quiet, we heard no noise from any neighbouring businesses/residents. We also found that the WiFi was pretty good, we were able to use Spotify, general Internet...

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1Thank Buggerem
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Buggerem: Thank you very much for your comments. We are glad to know that you have enjoyed your stay at the hotel and the city. We hope to see you again!!

Reviewed July 17, 2016 via mobile

At first we were not sure, so we only book one night, but we ended up staying for 3 nights in total. The hotel is great as it is an old building decorated with antique collections and the staff were very nice and service minded. The room has no airconditioner and it could be a bit hot at night (for...

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Thank savijak
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Saviajk: Thank you very much for your comments. We are very pleased to know that you have enjoyed your stay with us.

Amsterdam, The Netherlands
Reviewed July 3, 2016 via mobile

The hotel is situated nicely in the city centre and is housed in an historical building. The staff was friendly, though hardly spoke a word English. The biggest disappointment were the very small and stuffy rooms. Our room had French doors opening into an inner courtyard with a glass roof above it. This meant that the sun was boiling on...

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Thank Chris_van_h1
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Mr. Chris_van_h1: Thank you for taking your time to give us your comments. Which are very important for us to improve our service and facilities of the property.

Alice, Texas
Reviewed July 2, 2016 via mobile

Centrally located charming mexican hacienda, friendly staff, nice clean rooms, decent size patio Bathrooms are tiny, internet in rooms is poor and restaurant on site is about average. It is well worth the money because of its location Chill in the courtyard late in the evening with cool breeze blowing and candle lit walls... Priceless

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Thank lq6252gm
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Lq6252gm: Thak you for your time to give us your comments. We are pleased to know that you have enjoyed your stay with us. We are working to improve the internet service. Best regards

Houston, Texas
Reviewed June 8, 2016 via mobile

Let me start off by saying once you arrive you feel like you are at a Mexican soap opera setting. Hotel and grounds are immaculate, staff is helpful in every way, they have secure parking and location can't be any better. We stayed in the Junior suite which is located at the front of the hotel, it was spacious but...

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Thank Javier Z
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The hotel is located in the heart of the city, next to the cathedral of San Cristobal de las Casas. This hotel occupies 2 majestic colonial houses with unique beauties. The ocher colors, antique furniture and wood carvings, enhance the special style of the hotel. His beautiful courtyards have a XVIII century colonial architecture, unique in the city, perfectly preserved. The hotel has 76 rooms (2 master suites, 4 junior suites and 70 standard rooms), restaurant service with regional and international food service, room service, laundry service, parking, bilingual staff, a safe deposit box in the room , wireless internet, currency exchange, bar, medical service, meeting rooms, banqueting facilities and catering services ... more   less 

Additional Information about Diego De Mazariegos

Address: Calle 5 de Febrero 1 | Calle Maria Adelina Flores 2, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $41 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diego De Mazariegos 4*
Number of rooms: 78
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Also Known As:
Diego De Mazariegos Hotel San Cristobal De Las Casas
Diego De Mazariegos San Cristobal De Las Casas, Mexico - Chiapas
Hotel Style:
#4 Luxury Hotel in San Cristobal de las Casas
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Questions & Answers

Here's what travelers have asked, with answers from Diego De Mazariegos staff and other travelers.
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Questions? Get answers from Diego De Mazariegos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not get room #109 or near it. The nightclub next door goes until 4 am!!!”
 of 5 bubbles 317mindyg, 3 weeks ago | Read review
“Back of the hotel and NOT near the fountain”
 of 5 bubbles 141luisr, Oct 11, 2016 | Read review
“Ask for a quiet room on an upper floor away from any main passage way. Take ear plugs and avoid rooms by court yard”
 of 5 bubbles Nickoteeta, May 1, 2016 | Read review
“If not waking up early, ask for a quiet room!!”
 of 5 bubbles AlonsoFA, Feb 16, 2016 | Read review
“We took a room as far from the entrance as possibel to avoid the street noise, third floor in attrium.”
 of 5 bubbles ProfessorMTL, Jan 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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