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Hotel Palacio de Moctezuma

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Hotel Palacio de Moctezuma
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68 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Cooroy, Australia
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 3, 2016

Room was good size, comfortable bed, clean ensuite and quiet. About a 5 - 10 minute stroll down into the Zocalo, with lots of cafes along the way. Breakfast was included, okay but go out for coffee, that is a must! Nice courtyards dotted around, but not available to sit in. A bit of climb up to 4th floor with... More 

Helpful?
Thank DianneKamerling
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 23, 2016 via mobile

My husband and I stayed here as part of a Tucan tour. The room was a good size and even had a closet area where we could place luggage. The hotel has several pleasant courtyards, which added to the charm. It's a few blocks from the main pedestrian strip and square, but it was an easy walk. Extra blankets were... More 

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Thank Tigsy B
Canberra, Australia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 20, 2016 via mobile

Pleasant hotel a short walk to the town square and the pedestrian avenue. We only had breakfast but the shower is hot and the beds comfy. Lovely example of Spanish colonial building circa 1727. Free wi-fi, fresh towels each day plus 2 bottles of water.

Helpful?
Thank Leo H
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 9, 2016 via mobile

This was the hotel our tour company arranged for us. It is a cute building. The room had two double beds both of which had top sheets which were really not big enough for the bed. There was no wifi in our room. It was cold but that isn't surprising since they have no heating. Lots of blankets provided, though.... More 

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Thank Nancy H
Sacramento, California
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed September 30, 2015

I checked in and out of this hotel within an hour. The room assigned to me, "B" was cold, sparsely furnished, run down, and downright sad. There was only one outlet and it was in the bathroom making it challenging to charge my phone. The courtyard is nice as is the location. But my room was very very sad.

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1 Thank mmcquest

Travelers are raving about these San Cristobal de las Casas hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 22, 2014 via mobile

I want to tell to everyone that is a really bad hotel. The rooms are really cold and the boss is really unfriendly and rude. I was here with Avventure nel Mondo and the cleaning lady robbed us. She took my earrings and 250 euros !!! I want to say that to ensure that this unpleasant thing will happen again!!!!

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2 Thank Federica R
Melbourne
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 25, 2014

We came here on a tour and really loved this hotel! Most of its rooms surrounded a garden filled courtyard, and the hotel itself was initially a large home for a family that they have converted into a hotel. It is very charming and has a spanish colonial feel to it. The staff are very polite and friendly, the rooms... More 

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1 Thank bowlie83
Toronto, Canada
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed January 2, 2014

This hotel is well located close to the central square. Internet works well and rooms are large. Pleasant environment inside the hotel and our price included breakfast. Compared to other hotels in San cristobal this one is a tad high.

Helpful?
1 Thank Lolvgc
Melbourne, Australia
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 28, 2013 via mobile

Stayed as part of a Central America your. Good clean rooms and bathrooms. Very spacious rooms. It does get chilly so make sure you have thermals at night. Very close to main streets Definitely a hotel to stay in for people who are fussy about cleanliness

Helpful?
Thank melbourne101
Billericay, United Kingdom
Level Contributor
147 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed December 21, 2013

I was introduced to the hotel by receptionist Brenda who is a very cheerful helpful girl. We had a really spacious room with a lovely big bed. We did have a problem with hot water but once we spoke to reception it was sorted out. Very pleasant staff, nice and clean nice patios to sit in and a computer in... More 

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Thank judybrazil
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Palacio de Moctezuma

Address: Avenida Benito Juarez No. 16, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $27 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Palacio de Moctezuma 2.5*
Number of rooms: 49
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Also Known As:
Hotel Palacio De Moctezuma San Cristobal De Las Casas, Mexico - Chiapas
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