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Casa Bonita Hotel & Luxury Residence

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Calle Catalina 102 Col San Felipe del Agua, Oaxaca 68020 Mexico
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Only 2 left at
$329
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Free cancellation until 12/16/22
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Traveler (44)
360
Panoramas (39)
Room & Suite (316)

About

#22 of 156 hotels in Oaxaca
Location
4.1
Cleanliness
4.7
Service
4.6
Value
4.4
Casa Bonita Boutique Hotel & Luxury Residence, is a special class hotel that offers a unique luxury and comfort experience in the city of Oaxaca. Just 10 minutes away from downtown, the hotel is located in the exclusive residential area of ​​San Felipe del Agua. Casa Bonita is the place where you will find fun and relaxation in a quiet area without being away from the main tourist attractions of the city of Oaxaca. Unique architecture, unparalleled service, world class cuisine and luxurious amenities will be the scenario of an experience that will make you feel at home.
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Property amenities
Free parking
Free internet
Outdoor pool
Fitness Center with Gym / Workout Room
Free breakfast
Nightclub / DJ
Babysitting
Children's television networks
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Mosquito net
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Bathrobes
Room service
Safe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Boutique
Languages Spoken
English, Spanish
183Reviews2Q+A12Room tips
Traveler rating
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Carmen C wrote a review Jan 2022
Vancouver, Canada14 contributions1 helpful vote
We traveled to Oaxaca City in December 2021, right before Christmas and in fool pandemic, with Omicron in full development. Thinking that travelling there would be hard and stressful – I was right – I thought I should look for a place to stay a few days to really rest and relax before we move to another hotel in the downtown Oaxaca to enjoy more of the historic center. When we arrived in Oaxaca there was a strike of the garbage collectors so downtown Oaxaca was covered in piles of garbage, so we ended up staying at Casa Bonita for six nights instead of three. LOCATION Casa Bonita is located 15 minutes by taxi when the traffic is OK from downtown – 30 minutes with bad traffic which happens every day. The neighborhood is very beautiful, and it looks very exclusive with huge houses surrounded by immense walls that you can not peak over or through. Some houses are old, some new, very quiet and safe neighborhood, we had no problem walking around even late at night. The hotel looks like a compound. It looks like it was somebody’s big house transformed into a hotel. With different floors, rooms of different sizes. It is unique and interesting. It has two restaurants, one advertised as a steak house – which we never tried but we could smell the delicious steaks – and the other is set up outside in the courtyard it is called Estrella de Mar and it is where breakfast – which is included – was served. It has an outside pool, but you cannot use it in the winter. Even though it is very hot outside, it is still winter, and the water is heated by solar panels, and it is cold. It has also a spa, which we never tried, and a small gym, with a bike and a treadmill and weights, good enough. Also, there is a bar on the premises, very cool, it looks like a tower from outside and the bar is situated going down the stairs. It wasn’t opened, we were there during Christmas, probably not a good time for bar business. It is an expensive hotel with almost every standard achieved. Air conditioned, good internet, even free Netflix in the rooms. We switched rooms mid stay and both rooms were very nice. The furniture is a little over the top, in my opinion, but this is a personal taste. I am not crazy about big white chairs (or black) and chandeliers in the outside restaurant. One thing that we really appreciated is free transportation where you need. Because the hotel is out of the way they have a nice van with a driver that speaks good English and it is very helpful to take you where you need, usually downtown. Oaxaca City is not very big, the old downtown takes maximum a day to visit. The Botanical Garden is also downtown. Also, notable and to appreciate, I felt very safe, everybody is wearing masks, all personnel, no exception. Another unique thing about this hotel is the booze, mainly Mezcal of course being in Oaxaca, where you hear Mezcal at least a hundred times a day. The owners of the hotel own a mezcaleria and they sell their mezcal to Walmart, so it must be pretty good, I don’t know about mezcal very much. First day we had dinner at the same time with the owner, which was extremely gracious and offered us his mezcal and even taught us how to swirl it in our mouths to get the best taste. Anyway, there are bottles of good alcohol everywhere, never seen anything like that. PERSONNEL As anywhere in Mexico, people are extremely friendly and ready to help you. Probably being Christmas season, and pandemic, there were not too many guests in the hotel, so every time we turn around there was someone to ask if we need anything. The problem for us though is that our Spanish is not very good and only half of the staff speaks English. We had no problem except with the reception people. I could not get a decent service from them our entire stay. I tried, but usually ended up looking for the concierge or the driver to help us with translation. It was a little frustrating at times. We had a little incident. Like I said, breakfast was included but you needed some coupons with only certain items that are free. If you wanted extra, you pay. After we move, they forgot to give us the coupons so we got charged for breakfast. I did complain and it was OK finally we were charged correctly. But it was some frustration that could have been avoided. The concierge was exceptional, everything we asked he was more than happy to help. The driver also very helpful. Our favorite waiter made some delicious cappuccinos every morning, we didn’t even have to ask, the moment he saw us he knew. Like I said, we had to move rooms mid stay because we changed our mind about going downtown and it was extremely smooth, we just packed our bags went for our activities and when we came back, we were in a new room. FOOD We had breakfast every day at the hotel, very good all the time. Good coffee, a various menu with fruit, yogurt, eggs and also traditional Mexican dishes. We also had lunch only one day at the hotel, because we were doing something outside the hotel every day. For lunch we had the camarones (shrimp) cocktail and the pulpo (octopus) cocktail, both very good fresh and chilled perfectly. We had dinner one evening there too; I had fish cutlets and my husband had pasta with lagostina (which is a big shrimp or a small lobster). Both delicious, good size also, not to stuff yourself and nice presentation. To conclude: A luxury hotel in a nice neighborhood, far from downtown but with free transportation there. Good restaurant, I really am sorry we didn’t try the steaks which looked fantastic, good personnel but they could work on the reception people a little to improve their service.
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Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sam W wrote a review Oct 2021
6 contributions1 helpful vote
I spent a week in Oaxaca by myself and was rather nervous - I’m a solo female traveller with limited Spanish skills. Thankfully all of the staff at Casa Bonita were incredibly friendly and helpful, making me feel comfortable throughout my stay. They helped me arrange outings, organize travel, and figure out where to get COVID tested for my return trip. From the front desk, to housekeeping, to the restaurant staff - everyone was wonderful. My room faced the restaurant which meant there was some noise, but nothing that bothered me personally. The bed was comfy, the bathroom clean, and breakfast was delicious. I was easily able to access wifi, and the TV in the room had all of the usual streaming services. The hotel is about a 10-15 minute drive outside of El Centro. The staff were always able to help me arrange a taxi there, then I typically used the app DiDi to arrange my own way back. There are several restaurants within walking distance of the hotel, but just be aware that it is a different atmosphere to the center of the city - if you’re looking for a riotous night out, this is not the place :) If I make it back to Oaxaca - and I certainly hope that I do - I will likely stay a little closer to El Centro, just to see how it differs. However I wouldn’t hesitate to recommend Casa Bonita to anyone wanting a little quieter location. I truthfully loved my stay there and couldn’t ask for more friendly staff.
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Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mariel b wrote a review Aug 2020
Mexico City, Mexico3 contributions
The hotel is wonderful. Our bedroom was so beautiful and comfortable I didnt want to leave. The staff is amazing, they were all so atentive and kind. The food was fantastic, i tried the garlic noodles on the first night and they were soooo good; the last day we ordered the tomahawk and it was so good, one of the best steaks I’ve had, I just recommend sharing because it was very big. Hopefully I will be returning soon.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lucila Vargas, Director General at Casa Bonita Hotel & Luxury Residence
Responded Jul 23, 2021
It was our pleasure to have you stay with us. We hope you come back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aaron S wrote a review Aug 2020
Mexico City, Mexico11 contributions4 helpful votes
+1
Beautiful boutique hotel, feels like home. The service was unbelievable, the best local and international cuisine. The hotel has an amazing karaoke bar, pool, spa and gym. Everything you need and want is personally catered to you. Don’t miss it wether with family, friends or a couples retreat.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nancy F wrote a review Apr 2020
Livermore, California31 contributions27 helpful votes
We decided to get out of the Zocalo and find a different neighborhood to stay in. In fact, we ended up going on day trips out of town and coming back to dinner at the hotel for several days. Felt cared for.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathy Fernández, Director General at Casa Bonita Hotel & Luxury Residence
Responded Jul 18, 2020
It was our pleasure to have you stay with us. I hope you come back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T. George Hoffman wrote a review Apr 2020
Saint Paul, Minnesota6 contributions1 helpful vote
My wife and I stayed two weeks at this beautiful hotel. It was quiet because it is not in the downtown area. They offer transportation with their own van to downtown during the day, at night you will need a taxi. Breakfast and visiting the sauna in the spa were included. My wife Bianca would like to especially thank the manager Alfredo for his help whenever a problem arose. We received excellent service in particular I would like to thank Juan Pablo the waiter & the van driver Samuel.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathy Fernández, Director General at Casa Bonita Hotel & Luxury Residence
Responded Jul 18, 2020
Thank you very much for your comments, at night we provide pick up services as well. It was our pleasure to have you stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Distinctivetraveller wrote a review Jan 2020
Mexico City, Mexico30 contributions21 helpful votes
The hotel and rooms outstanding (very spacious). The service (Oaxacan’s are very friendly/accommodating people) and food out of this world; best sweet bread I’ve tried. Try conchas de vainilla y chocolate and everything else 😋
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathy Fernández, Director General at Casa Bonita Hotel & Luxury Residence
Responded Jul 18, 2020
We are very happy to hear that you had a pleasant stay with us and that you enjoyed our food so much. We will be waiting eagerly for your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
samiabar85 wrote a review Oct 2019
2 contributions
I enjoyed it because it's small, luxurious and very quiet hotel. Service was great. I loved the underground disco, it had a karaoke and the experience was so fun we stayed there many hours. Music was great. The spa and gym were great.
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Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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debolee wrote a review Jul 2019
Chennai (Madras), India26 contributions11 helpful votes
My friend and I just visited Oaxaca and really enjoyed our stay at Casa Bonita. All the staff were so friendly and helpful. They really pay attention to details. The food was delicious at the restaurant as well. Highly recommend!
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Date of stay: July 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GerenciaHCB, Gerente at Casa Bonita Hotel & Luxury Residence
Responded Aug 9, 2019
All Casa Bonita staff feels ver grateful for your comments. It's a pleasure for us that have enjoyed your stay. Come back soon, We wait for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lydia L wrote a review Jun 2019
6 contributions5 helpful votes
Very beautiful hotel and decor. We had an amazing night in the room, I was super comfortable even though I was sick that night. We relaxed and enjoyed our stay at Casa Bonita. The bed is incredible and the Smart TV is a nice addition. The bathroom is also great with good shower and awesome bathtub. Room service was available and fast and all the service employees were really nice, friendly and professional. Cleaning impeccable. On another note, we reserved this room for the end of our trip to Oaxaca, especially for the bathtub. When we got there, we entered the room and noticed there was no tub in the room they had reserved for us. We showed our reservation which clearly stated there was a bathtub with jetters to the hotel staff. The staff was very friendly and the girl at reception tried to help us but her hands were tied as the manager said it was the wrong room. We paid a decent price for this room already and they were asking for more to change to the room we actually reserved according to the booking site. The mistake was made by the hotel team and when the manager finally came to see us after we argued for a while, he refused to own the business' mistake, even with proof in our hands. We finally settled for a the room upgrade but they had to take away our breakfast to do so, which is extremely petty of them. This is a basic customers service failure, especially given that the hotel was almost empty and the type of room we thought we reserved was available. We also work in hospitality and can honestly say that the manager onsite had a lot to learn about customers service and false advertising rules.
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Date of stay: May 2019
Rooms
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Trip type: Traveled as a couple
Room Tip: Get a room with bathtub on the first floor, by the spa.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GerenciaHCB, Gerente at Casa Bonita Hotel & Luxury Residence
Responded Jul 8, 2019
We are very grateful for your comments and we are glad that you have had a nice day, regarding the incident that you are commenting, we want to reiterate that the room that you bought through your agency corresponded to a Jr Suite and none of this category has Jacuzzi, However, a very special consideration was given and an Upgrade was granted to a room with a Jacuzzi, but the difference between this and the rate you paid is very large, so the food plan does not apply, we hope you will visit us soon and We recommend that you check directly with the hotel before making your reservation to attend it with pleasure.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$208 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa bonita oaxaca
LOCATION
MexicoSouthern MexicoOaxacaOaxaca
NUMBER OF ROOMS
23
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CASA BONITA HOTEL & LUXURY RESIDENCE $172 ($̶3̶0̶0̶) - Updated 2022 Prices & Reviews - Oaxaca, Mexico

Frequently Asked Questions about Casa Bonita Hotel & Luxury Residence
Which popular attractions are close to Casa Bonita Hotel & Luxury Residence?
Nearby attractions include Centro Fotográfico Álvarez Bravo (0.3 miles), La Casa del Mezcal (0.5 miles), and Bar de la Musique (0.01 miles).
What are some of the property amenities at Casa Bonita Hotel & Luxury Residence?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Casa Bonita Hotel & Luxury Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Bonita Hotel & Luxury Residence?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Bonita Hotel & Luxury Residence?
Yes, free parking is available to guests.
What are some restaurants close to Casa Bonita Hotel & Luxury Residence?
Conveniently located restaurants include Monica Restaurante Hindu, Restaurante Estrella de Mar, and Ganbaru Sushi Gourmet.
Are there opportunities to exercise at Casa Bonita Hotel & Luxury Residence?
Yes, guests have access to a fitness center, an outdoor pool, and a sauna during their stay.
Does Casa Bonita Hotel & Luxury Residence have airport transportation?
Yes, Casa Bonita Hotel & Luxury Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Bonita Hotel & Luxury Residence?
Yes, laundry service and a clothes dryer are offered to guests.
Does Casa Bonita Hotel & Luxury Residence offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Casa Bonita Hotel & Luxury Residence?
The staff speaks multiple languages, including English and Spanish.