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Visually, it is a very nice hotel. Lush gardens, big rooms with huge old style beds etc. However, when it comes to the amenities it falls badly. The "pool" is the size of a large bathtub, the "gym" is a very small room containing just...More
When my five day stay here was over, I didn't want to leave. The property itself is absolutely breathtaking - easily the most beautiful hotel I have ever stayed at. The building and the mature, perfectly manicured landscaping are both gorgeous. The hotel is in...More
1 Thank C. H
Response from hennef, Owner at Hotel Hacienda Los Laureles SpaResponded June 24, 2016
Many thanks for your kind report and observation
I will pass on your report to my staff as a f good motivation tool
and minor detail you mention be be taken care off promptly
looking forward to receive you again to meet you personally
Here is what we wrote to the hotel , when they asked for our opinion:
"Since you asked , we are sorry to tell you that Hacienda los laureles was clearly below our expectations .
the issue is not with the employees , who do...More
1 Thank LePapito
Response from hennef, Public Relations Manager at Hotel Hacienda Los Laureles SpaResponded November 8, 2015
continuation of the cilly complain report
The Manager does work long hours a approx 12 a day. The safe was working fine with a client the day before but we are willing to train none competence people haply how to work it
Ref Green Feature...More
the site is a bit remote but it has a nice feel of an old building
offers an authentic hacienda setting outside the tourists crowds
is surrounded by ordinary city block that offer good view of everyday life
which also a very safe and peaceful...More
Thank Alexander T
Response from hennef, Owner at Hotel Hacienda Los Laureles SpaResponded October 5, 2015
Dear client of Los Laureles our staff is very happy to read your nice comments and feed back that tell us that we are doing the right things,even so bit out from down town 10 min by taxi is like nay city hotel like New...More
Spent a week at this hotel attending a scientific workshop with my husband in July. Beautiful hotel, pool, spa and grounds. Hotel staff were very polite and helpful. We ate most if our meals at the hotel which were provided as part of the meeting...More
1 Thank francieWLafayette
Response from hennef, General Manager at Hotel Hacienda Los Laureles SpaResponded December 2, 2015
Many thanks for your kind and well pointed comment .
Even we are not in the City center like many hotel all
over the world, we try very hard to please all our clients.
We been told many time by visitors our hotel is hidden...More
$153 - $306 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Oaxaca
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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