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Hotel Hacienda Los Laureles Spa

Calle Hidalgo 21 San Felipe del Agua, Oaxaca 68020 Mexico
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Traveler (51)
Room & Suite (26)
Dining (17)


#13 of 150 Specialty lodging in Oaxaca
GreenLeaders Gold level
For discerning guests who want to avoid the bustle of the big city and at the same time enjoy a unique locale, a relaxing stay at the 5 star Hotel Hacienda Los Laureles-SPA may just be the perfect solution. Located in a quiet residential area of Oaxaca city, this 18th century hacienda reopened its doors in 2000 following an extensive renovation. Here, you'll reap the rewards of stylish boutique respite enhanced by traditional Mexican architecture and a personable staff.This intimate Boutique hotel, boasting just 23 guestrooms, imparts the look and feel of a private hacienda. Thick stucco walls, terra cotta floors, costum special design furniture and colorful Mexican fabrics give the hotel an inviting, informal appeal. Outdoors, points of interest include colorful gardens and the fine laurel trees that were preserved during the renovation.Relax in the hotel’s newly expanded Petit Spa with a traditional "temazcal" or indigenous steam bath, and enjoy fine traditional Mexican fare and international cuisine in its award-winning restaurant. The hotel will assist in the planing off private tours in Oaxaca to point of interest, Eco and historic tours,taxi service Airport hotel Airport/Spa treatment,and Oaxaca cooking classes and dining in our garden. Please note all his special services are on prior request.
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Full view
Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Paid wifi
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Seating area
Complimentary toiletries
Hair dryer
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
126Reviews0Q+A10Room tips
Traveler rating
  • 86
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Time of year
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lFOD2015 wrote a review Dec 2018
160 contributions52 helpful votes
Very nice property. Restaurant has good food and very tranquile atmosphere with the court yard garden. Staff needs a bit more training. A bit awkward with staff dinning at restaurant and ignoring guests. Should have 24 hour front desk service. Not a 5 star could be a four if service issues are resolved. Rooms are comfortable but would consider them 3 star. Bartender was vey nice and attentive.
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Date of stay: December 2018Trip type: Traveled solo
Response from badhonnef123, Director General at Hotel Hacienda Los Laureles Spa
Responded Dec 29, 2018
Dear Visitor We appreciate your observation and we are sorry that your experience was not what you expected. For us the follow up of this issue is very important and to give the correct follow-up we need a little more information, could you please provide us your name? What time and day did you have the problem in the restaurant? Thank you for coming to our hotel and for taking the time to write this review. Your opinion is very valuable to us. Sincerely The management
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Xiaoming H wrote a review May 2018
1 contribution
The hotel staff is extremely friendly and helpful. The surrounding is OK. The inside of the hotel (rooms, restaurants, facility, etc) are excellent. It's easy to travel by the local taxi. The hotel staff is efficient in calling a taxi for us.
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Date of stay: May 2018
Trip type: Traveled on business
John_Schunhoff wrote a review Apr 2018
Los Angeles, California262 contributions155 helpful votes
Hacienda Los Laureles is a beautiful property. No, it isn't right in the core of the historic centro. and No, you can't walk out its gates and walk to the Zocalo in five minutes. But, it is an absolutely beautiful property, which is a 10 minute cab ride north of the zocalo, in the area called San Felipe. The very friendly and helpful staff could always arrange a taxi to pick us up in a about ten minutes, for the ten minute drive to the Centro. We never had any problem getting a taxi to return to the hotel, from one of the "taxi stands" in town. All of the rooms look out onto a wonderful central garden. The breakfast/lunch/dining area also looks into the garden.
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Date of stay: March 2018
Sleep Quality
Trip type: Traveled as a couple
bcsanders wrote a review Aug 2017
Calgary, Canada286 contributions91 helpful votes
I enjoyed five nights in this hotel. Except for an afternoon tour, I slept and dined in the hotel, and I enjoyed the calm oasis provided by this majestic renovated hacienda and its heritage buildings. I had a large room with a giant spa bath, spacious bedroom and great view to the mountains. Arriving in the room to a delightful "Bienvenido" spelled out with leaves from the garden set the stage for a welcoming stay. The bed and bed coverings were excellent and the TV was large and convenient. I liked working sometimes at the table in my room and sometimes in the rocking chair or just outside my room on the balcony. The garden below is a natural spectacle to behold. The staff at the hotel are all polite and caring and pleasant, and I appreciated each evening that the hotel staff would leave a plant in my room with a card telling me the next day's weather forecast. In the first night, I experienced four problems that diminish my score for the hacienda: (i) poor internet (but this was fixed the next day by a technical team although the internet remained poor and intermittent during my five-night stay; (ii) very noisy night due to church bells (which didn't happen any other nights), fireworks (which happened again just one other night) and barking dogs (which happened most nights); (iii) insufficient hot water leading to showers that quickly became cold and an unpleasant tepid-water bath experience leading me not to use the spa bath again and (iv) the hypersensitive temperature control for the shower so I would alternate between scalding and freezing temperatures, even without touching the tap. Frankly, the hotel staff should try out the rooms themselves so they can make sure such experiences don't happen in a five-star hotel. I also mention that the step up from the washroom to the room with the bath and toilet was a problem at night. I stubbed my toe once going up and had a surprising drop coming down another time, both on the first night. The step is a feature of the old building, I guess, but i think a small light would be good - hard to see the step at night but I sure remembered in following nights following this experience. The food was superb. The waiting staff were great, and my special dietary needs were met. The hotel is hygienic and no-one from our week-long workshop was sick in any way, which does not always hold in Mexico. I think the cleanliness of this hotel is laudable and trustable. The quiet location of the hotel is a mixed blessing. Nice to have the peace and quiet and I enjoyed walking around the area. On the other hand access to the downtown is not convenient. Getting money changed is a problem - the hotel staff need a day's notice to change money and an automatic teller machine is far away. There is a bar across from the hotel that looked welcoming but I didn't try it out. Didn't see any restaurants nearby. Although I have complained a lot above, I reiterate that the hotel was an excellent calm place and I really felt at home. The staff are so friendly that I miss them already. I would look forward to staying here again and hope my public comments incentivize positive change.
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Date of stay: August 2017
Trip type: Traveled on business
Response from hennef, General Manager at Hotel Hacienda Los Laureles Spa
Responded Aug 20, 2017
Dear Sir o rmein Herr Many thanks for you,r positive comment and some problem feed back. Your point are well are well taken . The Bell from the ChUrch is nothing we can due, but still better than the noise down town with all the Busses, and noisy traffic and POLLUTIONS. I will look into the matter of room 209 o steps to see if we can improve the lighting The money exchange we will solve quickly at our desk, since it cost taxi money round $170,00 pesos. we arE a SAFE HOTEL DOING Business with in US $ or Euro My staff and my self is always there to be off service to your,s the hotel team
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JuniorBasile wrote a review Aug 2017
Oakland, California8 contributions3 helpful votes
My mother, 3 brothers, wife, and 15 month old all traveled to Oaxaca in mid June for what was our favorite family vacation in memory. Aside from all the delights that make Oaxaca an amazing place to visit, our stay at La Hacienda Los Laureles really *made* our trip. Starting with the cocktails that greeted us upon our late arrival and ending with a very early morning shuttle to the airport, we were treated as well as one could imagine. My 80-year old mother probably won't create a TripAdvisor account to leave a review, so allow me to speak for her--she thought the waitstaff were the sweetest bunch of guys and asked us (ad nauseam), "isn't everyone here so nice?" Yes, we'd say. Peter Kaiser, the proprietor, was very present over our 1-week stay. Every time we bumped into him walking the well-groomed grounds, he would check in on how things were going, where we'd visited, what we were eating--and would provide recommendations and pro-tips. He outfitted us all with sombreros for our visit and one day when we were leaving the hotel at the same time, he drove us into the downtown area with his own vehicle. Mr. Kaiser seemed to be a big fan of our young son Matteo. When Matteo fell ill with an ear infection during our stay, Peter made sure that he was looked after by his staff and continued to ask how he was doing throughout the week. Victor, the concierge, deserves a medal of honor for calling ~20 doctors for us on a Sunday when it was hard to find medical assistance. My family and I provide the Hotel Hacienda Los Laureles a hardy 5 stars (or what appear to be round dots on TripAdvisor) and and hope you enjoy your visit to Oaxaca!
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Date of stay: June 2017
Trip type: Traveled with family
$113 - $250 (Based on Average Rates for a Standard Room)
hacienda los laureles oaxaca, hacienda los laureles hotel oaxaca
MexicoSouthern MexicoOaxacaOaxaca
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Frequently Asked Questions about Hotel Hacienda Los Laureles Spa
Which popular attractions are close to Hotel Hacienda Los Laureles Spa?
Nearby attractions include Bar de la Musique (0.5 miles), Libreria Granen Porrua (0.7 miles), and Southern Traveler (0.3 miles).
What are some of the property amenities at Hotel Hacienda Los Laureles Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Hacienda Los Laureles Spa?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Hotel Hacienda Los Laureles Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Hacienda Los Laureles Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Hacienda Los Laureles Spa?
Conveniently located restaurants include Restaurante Estrella de Mar, Casa de Dan, and Sushi Saikou.
Are there opportunities to exercise at Hotel Hacienda Los Laureles Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Hacienda Los Laureles Spa have an airport shuttle?
Yes, Hotel Hacienda Los Laureles Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Hacienda Los Laureles Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Hacienda Los Laureles Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Hacienda Los Laureles Spa?
The staff speaks multiple languages, including English and Spanish.