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Hacienda Los Laureles-Spa

#47 of 111 Hotels in Oaxaca
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Hidalgo 21 | San Felipe del Agua, Oaxaca 68020, Mexico
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97 Reviews from our TripAdvisor Community

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Showing 78: English reviews
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When my five day stay here was over, I didn't want to leave. The property itself is absolutely breathtaking - easily the most beautiful hotel I have ever stayed at. The building and the mature, perfectly manicured landscaping are both gorgeous. The hotel is in a classic Mexican style and is extremely well-maintained. Rooms are comfortable with modern amenities, deep... More 

Helpful?
Thank C. H
hennef, Owner at Hacienda Los Laureles-Spa, responded to this review

Many thanks for your kind report and observation I will pass on your report to my staff as a f good motivation tool and minor detail you mention be be taken care off promptly looking forward to receive you again to meet you personally yours Peter Kaiser Director General More 

France
Level Contributor
172 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
2 of 5 stars Reviewed November 6, 2015

Here is what we wrote to the hotel , when they asked for our opinion: "Since you asked , we are sorry to tell you that Hacienda los laureles was clearly below our expectations . the issue is not with the employees , who do their best , but this hotel is not professionally managed . A few examples :... More 

Helpful?
Thank LePapito
hennef, Public Relations Manager at Hacienda Los Laureles-Spa, responded to this review

continuation of the cilly complain report The Manager does work long hours a approx 12 a day. The safe was working fine with a client the day before but we are willing to train none competence people haply how to work it Ref Green Feature point We due have a recycling program for gray water and compost recycling garden product... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 3, 2015

the site is a bit remote but it has a nice feel of an old building offers an authentic hacienda setting outside the tourists crowds is surrounded by ordinary city block that offer good view of everyday life which also a very safe and peaceful location unlike some more centrally located hotel

Helpful?
Thank Alexander T
hennef, Owner at Hacienda Los Laureles-Spa, responded to this review

Dear client of Los Laureles our staff is very happy to read your nice comments and feed back that tell us that we are doing the right things,even so bit out from down town 10 min by taxi is like nay city hotel like New York or Houston the quite hidden paradise is not excately in down town, but it... More 

Wl Lafayette
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

Spent a week at this hotel attending a scientific workshop with my husband in July. Beautiful hotel, pool, spa and grounds. Hotel staff were very polite and helpful. We ate most if our meals at the hotel which were provided as part of the meeting package and found the food to be quite good. A glass of fresh fruit juice... More 

Helpful?
1 Thank francieWLafayette
hennef, General Manager at Hacienda Los Laureles-Spa, responded to this review

Many thanks for your kind and well pointed comment . Even we are not in the City center like many hotel all over the world, we try very hard to please all our clients. We been told many time by visitors our hotel is hidden and secret paradise I hope you had the same experience with us. Again thanks for... More 

San Diego, California
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 9, 2015

If you want an out of the way place to stay in Oaxaca, away from the downtown hustle and bustle, Hacienda los Laureles Spa is for you. This upscale, 5-star property is a 200 year old hacienda. It boasts 23 rooms, a large open grassy area, pool, Jacuzzi and restaurant. Hacienda los Laureles is in San Felipe, an area of... More 

Helpful?
2 Thank Luly2014
Calgary, Canada
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 12, 2015

We were immediately in awe when arriving at Hacienda Los Laureles. The beautiful old building and lovely grounds were well taken care of and were very impressive. We stayed in a deluxe King Room, which was very spacious and clean. The staff here were very attentive and kind, and can help arrange transport and tours. If you are looking for... More 

Helpful?
2 Thank DarieceSwift
Calgary, Canada
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed April 6, 2015

The building and the grounds here are well manicured and very impressive! We stayed for 5 nights and had a great time here. The staff were very helpful and when we were having issues with our hot water, they were there, right away to fix it. Our deluxe King Room was very spacious and having a heater in the room... More 

Helpful?
1 Thank Nicolas W
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed November 30, 2014

One can only assume from other more positive reviews that this hotel has seen better days. The gardens are magnificent and well cared for and if the same level of maintenance had gone into the hotel , perhaps it would be better. It is a sad, dull, dingy place. Our room was large, I believe they called it de luxe,... More 

Helpful?
5 Thank Judek34
hennef, Manager at Hacienda Los Laureles-Spa, responded to this review

I wont even bothe to answer you complain because my employees told me you started already at check complaining because our hotel is only 10 min. to the Zocalo big deal whopeee More 

Monterrey, Mexico
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 6, 2014 via mobile

I visited this hotel with the idea of having my wedding there. After speaking with the staff, watching many piand the visiting it, I fell in love with the hotel and confirmed the place for my wedding. Beautiful rooms, gardens and delicious food. Had my wedding here and everything went perfect, every little detail was taken in consideration and the... More 

Helpful?
1 Thank cavilav
hennef, Owner at Hacienda Los Laureles-Spa, responded to this review

Dear Future Honeymooner Mnay thanks for you kind but possitive report also lease tell us what else we can due to improve To bad I did not got to met you on your visit to my hotel but be rest asured I will make a effort to meet you, wants you return for your final details of your- up comming... More 

Whittier, California
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 6, 2014

This Hotel is a little bit far away from de city, but is beautiful, the rooms are decorated in Antique Style but with all the modernity possible, the gardens are a dream come true, the kitchen is excellent and the service people are the best, we spend our vacations here and definitely I want to come back!!!

Helpful?
2 Thank Dirocami
hennef, Owner at Hacienda Los Laureles-Spa, responded to this review

Dear Visitor Sorry for my delayed response to your nice comments on trp ad. yes we are a bit away for teh city center Thats why this hotel makes a different to be away from the noice smoke and traffic hazarsds a hidden paridise ******* yes a bit inconvinient but special our staff enjoyed very much you coomentsand still will... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
For discerning guests who want to avoid the bustle of the big city and at the same time enjoy a unique locale, a relaxing stay at the 5 star Hotel Hacienda Los Laureles-SPA may just be the perfect solution. Located in a quiet residential area of Oaxaca, this 18th century hacienda reopened its doors in 2000 following an extensive renovation. Here, you'll reap the rewards of stylish boutique respite enhanced by traditional Mexican architecture and a personable staff.This intimate Boutique hotel, boasting just 23 guestrooms, imparts the look and feel of a private hacienda. Thick stucco walls, terra cotta floors, ornate wrought iron furniture and colorful Mexican fabrics give the hotel an inviting, informal appeal. Outdoors, points of interest include colorful gardens and the fine laurel trees that were preserved during the renovation.Relax in the hotel’s newly expanded Petit Spa with a traditional "temazcal" or indigenous steam bath, and enjoy fine traditional Mexican fare and international cuisine in its award-winning restaurant. ... more   less 

Additional Information about Hacienda Los Laureles-Spa

Address: Hidalgo 21 | San Felipe del Agua, Oaxaca 68020, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Price Range: $121 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Los Laureles-Spa 3.5*
Number of rooms: 23
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Also Known As:
Hacienda Los Laureles Oaxaca
Hacienda Los Laureles Hotel Oaxaca
Hotel Style:
#2 Green Hotel in Oaxaca
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